I went there on a Sunday afternoon got a flat on the freeway was able to find this place as a blessing they were Fast, knowledgeable, and courteous. I highly recommend this place great small business. read more

Highly recommend this spot, Did a better price for me on fixing my rim that had a crack than another shop.

Was recommended to this shop, I've been coming here ever since, always welcoming and super helpful. Before I had my car's body fixed they helped me get my alignment done. Now they re-did the alignment, helped me out getting my four new Michelin tires and oil change which was half price due to the other two services. I have a IID on the car, they worked around it, worked efficient it all happened early in the morning as soon as the shop opened ai got the call from the owner that my tires had arrived. I'm thankful to know this tire shop, now I recommend it to everyone I know. Family owned & worked tire shop, friendly & super helpful. read more

DWS Tires - Outside of the shop - Auto Repair Near Me - South El Monte, California

Great honest place. Its so hard to find a good tire/mechanic these days. Family run business thats been doing their craft for years. Prices are fair and they always get the work done quickly. Moved away years from the area and still drive out to my go to guys. read more

This place is absolutely God sent. They are open 7 days a week, Sundays included. Family run business and truly a business I would highly recommend to others. They treat you like Family. Came here for tire patch work and the craftsmanship was amazing. Not to mention the VIP customer experience. read more

Marlo at DWS tires was a true gem! We ran into the worst luck of getting a nail in our tire on our way home in the rain. We kept calling around and could not find someone that late to help us. Luckily we stumbled upon DWS while calling. Our luck had it that we were 30 minutes away and would arrive late, but Marlo said not to worry and to make our way over. Marlo stayed later than the shop closed to help us, was kind and patient, and he instantly calmed us down as we were waiting. He resolved the issue quickly and efficiently (less than 20 minutes!) We will definitely be using his services again if ever needed. read more

Incredible service ! We were in a tight spot and the lovely folks here had a new tire and rim for us within 20 minutes at a great price. Highly recommend. read more

I came in for a flat tire repair and had it fixed quickly and easily, probably in less than 15 minutes. Great price and very friendly service! I'll definitely come back if I need another repair. Thank you very much :) read more

Stumbled on this place after getting a flat on the 60th on a Sunday late afternoon. I called AAA and they sent a tow truck with a 2 hour wait. My Volvo had an emergency repair kit, put air in my tire and made it to DWS. Honest guy, took care of us right away! read more

Pressed for time.. I called this place, after seeing the great reviews... I got there, and my car was quickly raised up and they started to work on it. My brakes have been squeeking for a few days. Thinking they'd try to have me change all brake pads (Because I'm a lady) , I was prepared to let them know I know a thing or two about my brakes. I was pleasantly surprised that they told me that only the back brakes need to be changed, and they suggested that sometime in the near future the front ones need to be changed... I commend their HONEST and INTEGRITY... This is what keeps people coming back and we all know word of mouth is the best advertisement!! So I'm spreading the word...!! read more

DWS Tires - Pressed for time... I called around to see what brake shop was willing to accommodate me... - Auto Repair Near Me - South El Monte, California

I work at a Caliber Collision that's just right around the corner from this shop .. we're not only a business but a Corporation. Customer service at this business was terrible . Took no responsibility for their actions . I took my brand new Set of wheels in to have some tires dismounted & I haven't even had these set of wheels for a week. Once I began inspecting them for any damages I noticed a ding and a scuff on one of my rims and requested some type of courteous treatment or maybe even a reimbursement for the damages they caused . Keep in mind that this is a family owned business . So they will cover each-others asses by all means necessary . The manager told me that it wasn't his problem and he couldn't do anything to help me . Why mess up your own wheels when you can pay someone to professionally mess them up for you. Take your money elsewhere, a place that treats your wheels like their own read more

DWS Tires - Metal exposure that will eventually Rust the metal - Auto Repair Near Me - South El Monte, California

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Great customer service and really came in clutch when I was getting off of work and needed a quick spare tire thanks again

Had a flat tire last Sunday after 5:30pm when most shops were already closed for the day. I called around to different shops and talked to Marlon who told me he would stay open for me to help me. Got there and he patched my flat tire in 15 minutes. He replaced the spare tire with my tire and I was on my way. Super fast friendly service. I was very appreciative he stayed open until I got there or I would have to wait until Monday to fix my tire. read more

Please trust the bad reviews this place has. They have horrible customer service and do not take accountability for their actions/mistakes. I tried explaining what had happened to my car and the guy was being arrogant and condescending. Do not trust this place with your rims/tires/etc. They truly just want your money and they lack interpersonal skills. They lucky yelp makes me give them 1 star & not 0 read more

I came here today with my brother, the man and his son or whatever he was to him, he treated us so poorly. I believe they did not know we knew how to speak/understand Spanish, so he was speaking a lot under his breath saying things to his partner or son about us, just annoyed at the fact that we were there with a slightly lowered vehicle. We had called him prior to ask and see if he takes vehicles that are a little lower and if he has dealt with them before, he said yes and that we can head there asap, so we did and it seemed as if he didn't want us to even be there, he wasn't able to do my vehicle, I drove pretty distant to get to this place as it is Labor Day and there's selective shops open, he said some bad comments in Spanish about us, calling us names that I would not want to repeat due to religious reasons, that is not the way we speak. But we confronted him about it and the man was upset and surprised we understood him and he tried to make an excuse for his actions instead of apologizing as a business man should to his potential customers. We love supporting our own people but this was out of line and not acceptable. He argued with my brother and did not care, he did not have any respect, nor morals. I've attached an image of their advertising, it is false advertisement ; they cannot do low vehicles , the way he was trying to do my vehicle would have caused so much damage, he even got my vehicle stuck going up. read more

DWS Tires - False advertising. cannot properly do low cars. Will damage them - Auto Repair Near Me - South El Monte, California

All these reviews speak for themselves and I can GLADLY express my opinion. I am currently a production manager at caliber collision, shop 1009. With that being said, I'm in charge of getting vehicles PROPERLY repaired and returned to their owner. I would roughly say I bring them at least $5,000-10,000 a month depending on the work we receive on things such as alignments, suspension work, mounting and balancing wheels, and anything tpms related. Never in our 2 years of business with this family owned shop did I think they would treat one of our best employees with such disrespect and plain out bad service. Our tech brought in a brand new set of $2,000 rims with some tires that are another $2,000 to get unmounted. Not only did they damage 2 rims but they also didn't take fault for their actions, making excuses such as "they can't do anything about it" or "they were like that when they came in". As I said they were brand new!!! I am always big on customer service and let alone just doing good business. Please do not come here, I can admit we have had customers complain about our shop messing up a TPMs sensor or us putting a tire on the wrong direction... but it's embarrassing to say we trust them to do it for us. We've had plenty of complaints about this tire shop, but I know them personally... so I still tried to keep our bridge. Sadly after this I don't think we will ever return to such an ignorant shop. This just goes to show you can help someone out, you can keep business going, but at the end of the day, there is no cure for greed or ignorance. Please save your money, time, and belongings. Search elsewhere. read more

Good work at this place. Had some alignment issues and took my car on a Sunday afternoon. Process was fast and efficient. Car runs perfect now and the mechanic noted some parts in my suspension that need replacing that he will take care of and with a 30 day warranty. Pretty good pricing and honest people. I can't believe I found this hidden gem, they pretty much do everything here suspension, wheels and tires wise. They even build custom spacers. Definitely my new spot for suspension needs now! read more

DWS Tires - Fiat getting alignment - Auto Repair Near Me - South El Monte, California

I came here many times for wheel alignment, tire rotation and to have flat tire fixed. The may offer other services. The only downside is not always fully staffed. So if you don't mind waiting, it could take a while if they have customers in-front of you read more

They instantly turned my bad luck turned into good luck! I hit a dumbbell or something while on the freeway and it completely flattened one of my tires. As I was exiting the freeway a good samaritan stayed behind me to make sure I pulled over safely, and then recommended this place to me. He was even kind enough to follow behind me the whole way while I snailed along. My spare tire was stolen a couple years back and I never replaced it because of how expensive it was. But this place was so affordable I ended up getting a new tire, replacement rim, and the spare I was in and out in 30 minutes. Thanks so much for your help! read more

Terrible job, messed up my families car, can't actually do a job that was advertised, poor morals, ego is insanely driven and fueled in a negative way, can't take accountability for their own actions and mistakes, as well as mess ups. I do not recommend people like this to do any type of work imagine if it was food. Terrible. read more

Bad service，cheat customer，high price，trust me，don't go to this store！If you tire just have a nail，they will recommend you change the tire，really bad experience！ read more

This dude is HONEST man... and nowadays that's hard to come by. I took my dad's dodge truck in for an alignment and the owner said that he'll check it out, he did and told me that he had to repair a minor issue on the right side hub. He finished the whole job in about 1hr (maybe less than that) and all he charged me was $70.00. I appreciate an honest mechanic. Thank You Sir. read more

Flat tire on a late Saturday night. These guys fixed my problem, did it with a smile, and only charged me a handshake. Good people trying to do honest business. I'll be back. read more

I contacted DWS tires through Yelp and got a response that the El Monte shop was open today (Sunday) for wheel alignments. I called and was told to come down. There were two cars ahead of me so I waited in my car until they were ready. The mechanic was super friendly and he corrected the alignment...no more drifting to the right. I'm super happy I came across this business and the fact they are open on Sundays is a huge plus. read more

I came here today with my brother, the man and his son or whatever he was to him, he treated us so poorly. believe they did not know we knew how to speak/understand Spanish, so he was speaking a lot under his breath saying things to his partner or son about us, just annoyed at the fact that we were there with a slightly lowered vehicle. We had called him prior to ask and see if he takes vehicles that are a little lower and if he has dealt with them before, he said yes and that we can head there asap, so we did and it seemed as if he didn't want us to even be there, he wasn't able to do my vehicle, I drove pretty distant to get to this place as it is Labor Day and there's selective shops open, he said some bad comments in Spanish about us, calling us names that I would not want to repeat due to religious reasons, that is not the way we speak. But we confronted him about it and the man was upset and surprised we understood him and he tried to make an excuse for his actions instead of apologizing as a business man should to his potential customers. We love supporting our own people but this was out of line and not acceptable. He argued with my brother and did not care, he did not have any respect, nor morals. read more

Came in for an oil change and let me tell you, the service was phenomenal. As soon as I came in I was helped out and I felt really welcomed. Marlon super sweet and extremely helpful. Totally recommend this shop and definitely coming back! read more

If you're ever in need of new affordable tires, this is the place to go. I had ran over a pothole and needed some new tires ASAP. Marlon was able to get it done under 30 mins !!! Have you ever been to place where they were able to do that? I'm so happy to have found this place and will definitely come back. They also do other car services which is even better! read more

Great friendly service. They treat every customer like they matter. Very professional and they also backup their work. Highly recommend to all friends and family. I've been coming here since the days when they were just starting out and they've just gotten even better over the years. This place is pretty new but there service is great. Kinda of a smaller location but these guys will service you for all your tire needs. They have the proper equipment and the proper knowledge to get the job done. Located right next to master steering, these two places are an autoguys heaven. Thanks Marlon! Thanks to the whole crew! read more

Son's tire had a nail. Called DWS at 8am on Easter Sunday. Marlon said bring car in. Repaired tire. In and out in 10 minutes. Will be back thank you read more

he visitado este lugar de reparacion de llantas por muchos años hasta que finalmente tube una mala experiencia, resulta que fui a hacer un cambio de TPS SENSOR de un rim a otro rim y me han cobrado $40 dolares eso es demaciado pero aqui viene lo inusual he inesperado, le dije que le pagaria con debit card y me dice que $5.00 dolares serán cargados adicional por pagar con tarjeta nunca en mis 15 años de estadia en los EE.UU me havian cobrado $5.00 simplemente por usar tarjeta y la maria de las veces pago con tarjeta me solian cobrar $0.50-1.00 pero jamas $5.00 la neta se pasan, de chorizo a como yo miré quizas fue porque tenian muchos clientes y regularmente hay dos personas el dueño y un ayudante pero hoy havian 5 personas trabajando y a lo mejor poreso se siente la gran cosa lo mas triste es que paisano Salvadoreño del mismo rancho man lastimosamente los latinos nos asemos pedazos entre los mismo conclusion del caso UN CLIENTE MENOS!!! read more

Great experience going here! Kept getting a flat didn't know why. Had taken my car in to another 3 places who told me nothing was wrong. They were able to help me out and patch the rim that had been leaking. read more