I went to Computer Concepts last week to replace a failing drive in my NAS, and the service was…read moreexcellent. The tech who helped me was knowledgeable and, when he wasn't 100% sure about something, he was upfront about it and took the time to research the issue himself to make sure I got accurate information. That kind of integrity is rare, and I'll definitely be back. The space itself isn't flashy, but it's clear why they stay busy. You can tell the whole team cares about customer service, not just from my experience but from overhearing other techs helping other customers while I was there. Highly recommend.

I just called Computer Concepts, asking for help with some Popup Notification Banners on my New…read moreDell computer from Costco, they calmly walked me through the process to remove them, it worked flawlessly. He also recommended some good Anti-Virus and Anti-Malware software. Excellent customer service, I highly recommend anyone with computer issues or even if you want a really good computer built by experts, give them a call.

In December 2023, my fiancé and I built my PC for Christmas with all brand new parts…read more Unfortunately, it kept showing the dreaded blue screen of death and crashing constantly. At first, we took it to Best Buy Geek Squad, thinking that was our best option: they identified a faulty AIO cooler but ended up damaging other components of my PC even more unfortunately... We were extremely hesitant to trust anyone with this expensive build, but from day one, Dr. PC Fix listened carefully to every issue we had. They were so kind and patient with us while we worked on getting replacement parts, and since their help, my PC has been working PERFECT these past 2-3 years. To this day, I still think about how much they helped and how thorough and professional they were. If you have a build that's precious to you, you can trust Dr. PC Fix completely!

Can you imagine what a vintage 2009 Tower Desktop is like? And all the programs and files running…read morearound inside a device built with ancient parts? That was my situation as I faced the ending support of Win 10 and programs that required Win 11. Enter Dr PC Fix to the rescue! I took my Tower in for as estimate and was presented with 2 options. Buy a new device, or upgrade by salvaging what still works. Since our home network is more ethernet based than wifi, and we still use our CD drive, SD card readers, and connect devices and peripherals through cables, we elected the upgrade, knowing it could be complicated. Everything turned out wonderfully, and I'm learning how to navigate and use the new features. The upgrade process had a hiccup, but Dr PC Fix came to the rescue by immediately and courteously resolving things, while displaying their superior customer satisfaction policy. Their communication and patient explanations were greatly appreciated. I'm still learning about new features and will use their remote service if I encounter any roadblocks. I give DrPcFix my highest recommendation - truly extraordinaire! BJ

Great experience, having a computer problem it's the only place to go. Might not be the cheapest…read morebut they're the best

These guys do very quick and excellent work. They definitely came through and saved the day.read more

Free pickup, Free delivery, great attitude, and continuing support. currently, the Best in the West!read more

Great person. You can tell he really likes his job. He gave the best estimate for my task, picked…read morethe computer up on time and delivered it on time as promised (no charge for pick-up an delivery). He also showed me that the work was done properly. He gave free consultation/advice on some questions I had about efficiency, software and computer safety matters. Throughout the task he was communicative about where he was in the process. His estimate was accurate, no surprises. The turnaround time was same-day although I could imagine that it could be more if I had a more complicated issue. I'm glad I found his business and will now use him for all my computer-related needs.

So helpful and knowledgeable. Quick to respond, professional, and quick turn around too.read more

If you're looking for the type of experience you'd get from a big box store (established customer…read moreservice, a storefront, etcetera...) then this business isn't for you. However, if you value a highly skilled tech, exceptional responsiveness, and a surprisingly fast turnaround then this place is for you. 10/10 will be going to King County PC Repair again.

I recently had issues with my computer. I came back from vacation to find that I could not turn it…read moreon and was having trouble diagnosing it myself. Google led me to Rain City Tech, where Lawrence looked at my PC for a while and determined the problem. He was very helpful, knowledgable, and efficient. In just a couple of days, we had solved the problem and I had new parts in my computer. I couldn't be happier with my experience!

I had a difficult problem with my apple devices. over 2 days and many hours they were able to fix…read moreeverything! very patient and friendly service. I highly recommend this business if you ever need tech help.

Charlie is honest trustworthy and very knowledgeable with his discipline. Easy to work with.read more

I loved working with Geek Serv. Excellent customer service. Informative about all my networking and…read moresecurity questions. Very helpful.

Dave is my go to guy when I stumble on some new twist in my computer world. I am not afraid to…read morespend loads of time trying to solve issues that come up, so when I call Dave I sometimes feel like I am looking for miracles. Dave has always provided either a solution or suggested other paths to a possible solution. In addition to helping me, he has helped solve computer issues at the church I attend, Woodland Park UMC. In addition to being a very knowledgeable tech person, Dave is a great guy to work with.

PC Consulting (Dave) was my go to guy for my computer issues on and off (maybe three times) since…read more2018. And did a good job correcting them. Recently I was experiencing very slow download times on my laptop. After contacting via text asking and answering questions multiple times, and without looking at my computer, he said he didn't know the problem so then he recommended Rain City Tech...Being an established customer and what seemed to me not doing due diligence was pretty weak.

Conscientious operators who took the time to address a challenge. Great find in the area.read more

They did an awesome job!!!! I cracked my camera lens & had no idea where to get it fixed. Yelp…read morebrought me here & they DELIVERED. The service was fast, professional, reasonably priced & super friendly staff!! I recommend this business to fix all your iPhone or gaget issues. Thank you so much!

When I came in they listened to what the issue was. Gave me a couple options and helped find a…read moreviable solution.

Worst service.. The owner took 90 dollars as advance and after 10 days told me the laptop cannot be…read morerepaired and that he would return me 60 dollars.. But when I went to take my laptop my laptop, the laptop was completely broken.. and the owner simply gave me the hard drive and didnt return any money.. Very disappointed... worst experience.