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    Gadget Rehab

    4.7 (103 reviews)
    Closed 10:00 am - 6:00 pm
    Updated 1 week ago

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    Response time

    20 minutes

    Response rate

    100%

    Services - Gadget Rehab

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    Recommended Reviews - Gadget Rehab

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    Entrance & waiting area
    Julia P.

    Gadget Rehab is clean, organized, and has great customer service. I dropped off a package and got a new screen protector for my iPhone. Josh was super helpful, friendly, and professional. I highly recommend this spot!

    Inside
    Brian F.

    My laptop's speakers were broken so I needed a place that would be able to fix them. Gadget Rehab was recommended to me so I decided to go there. They have multiple locations across Seattle with this one being near U Village and the University of Washington. There is a parking lot in the back and also street parking around the area. When I walked in, I told the person about my situation and he mentioned that they had to order a new part and would call me when it arrived in a couple days. Well, it turned out they didn't call me but I also wasn't in a rush (or was lazy) and didn't follow up for more than a month. I stopped by again, dropped my laptop off, and it was ready for pickup a couple hours later. When I picked it up I tested it out and everything was good as new! The speaker replacement cost $89 for a MacBook which was a pretty good deal. I think their follow-up on phone calls could be a little quicker and more consistent but overall I had a good experience here! If I have other electronics issues to fix, I'll be coming back here.

    Corroded Xbox Controller
    Nik F.

    This place is amazing! If you're shopping around for a repair shop, look no further! Even on a busy day, Isaac and his team went above and beyond. They were quick, efficient, and kind--and my xbox controller is good as new! I couldn't be happier, and will absolutely bring my devices here in the future!

    Gadget Rehab got great customer service for cell phone, laptop and other electronic devices repair. They carry Lyca Mobile services as well which offers affordable unlimited cell phone plans including international calling. GADGET REHAB Phones * Tablets * Computers * Gaming

    Old Betsy
    Aron J.

    So, after 3 weeks today. I came back to pick up my computer from these guys. I wrote a previous review that was not so great initially but I felt after talking to both Isaac & Joshua for about 45 minutes in person, it was made clear of my frustrations & anger at the lack of communication from either to be taken into consideration for possible further interactions from me as well as other customers. I made it clear of my dissatisfaction with the way my customer service experience was going from both & both had apologized for it. But there was a fair share of excuses in "why" over how it could have been avoided altogether. Both all in all seemed sincere enough, as I too try to be fair in dealing with people as sometimes folks mess up or drop the ball & it is what it is. You acknowledge it, you learn, & then you do better in moving on. What would have been more in payment was only 180.00 all in all for the fixed screen & disk drive that's fickle at times but appeared to be working "when it wanted to." The computer itself looks great, almost like it did when I first bought it even & is working well as it was promised to. I hope in moving forward from today & the "come to Jesus talk" we all had between Joshua, Isaac, & I that lessons were learned & it's okay to actually check in with the customers that are entrusting their business & property to you. Today hopefully was a start to the testament of better efforts from both concerning better customer service, aside from their outstanding work when it comes to repairs. May consider seeing them again if needed.

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    Isaac N.

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    Page 1 of 3

    Ask the Community - Gadget Rehab

    Review Highlights - Gadget Rehab

    Had a cracked smart watch screen, and Isaac and Joshua were super helpful and made the process really smooth.

    Mentioned in 25 reviews

    Read more highlights

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    One Hour Device Repair - Redmond

    One Hour Device Repair - Redmond

    (274 reviews)

    Quick and efficient service without an appointment. He replaced a cracked camera lens and screen…read moreprotector on an iPhone 13 for a reasonable price... within an hour as promised.

    Had an emergency phone screen replacement for my girlfriend's Samsung S25+ after it dropped on…read moreconcrete and cracked. Cost $330 for the repair. After replacement my girlfriend and I started noticing condensation both front and back camera lenses that eventually led to the phone randomly turning off. Tried troubleshooting but unable to turn phone on. Took it to another third party phone repair shop for diagnosis and was told whoever did the replacement left the inside messy and the screen connection was loose. The repair guy was able to bring the phone back to life during diagnosis but the screen was flickering. He recommended to take it back to where it was originally repaired. Drove back to Redmond and explained the situation. Employee said it will be about 2 hours to take a look and will call/text when ready. Okay cool. So we waited 2 hours and when we came back and he asked did you receive a text. I said it was already the 2 hour mark... The one hour device repair guy then explained the screen connection is corroded and proceeded to show a picture on his phone of the corrosion. He suggested we must've dropped it in water. So now I'm thinking, how can a connection be corroded internally if this phone is water resistant and the phone had these problems AFTER the repair? Even so, we NEVER exposed it directly to any source of liquid since the time of initial repair. Even if we did, shouldn't it NOT have this issue anyway? Also we NEVER received any document or signed anything acknowledging of any potential risks after repair. I asked the repair guy what are our options. He said he can order the screen replacement and have it done on Wednesday. I asked him if this was going to be charged. He said yes. I said no. He said call the number for "headquarters". I called and no one picked up. We left and on the drive home the number from "headquarters" calls us. I explained the situation again to "headquarters" guy and asked for what are our options. He said we'd have to pay $309. I said no. He said let me place you on hold and call the repair guy in Redmond. We waited on hold for a bit. He comes back and says the corrosion is from water damage. I'm thinking what is this guy trying to imply? We continued to have a back and forth until he relents and says I can do it for $209. I said no thanks. That is literally the cost of a replacement phone adding both repair costs. Honestly I was livid after this conversation. Not only was there zero accountability from their end, but they tried to shift blame on the customer for using their phone normally. TLDR: Please make sure you are aware the risks of getting anything repaired from this business. It might make more sense buying a replacement instead.

    Jet City Device Repair - Outside our new store!

    Jet City Device Repair

    (696 reviews)

    $$

    The back of my iPhone 14 Pro cracked really bad the second time and I came here to fix it. They're…read morereally professional and kind. They explained the procedures and also called beforehand for confirmation of other work when they discovered other areas were broken too. In addition, they followed up the next day to make sure my phone didn't have any issues. All in all, this place is a gem for getting your phone fix! I also highly recommend them over IGSM in Bellevue. IGSM was the place I went to the first time it cracked and it took longer to fix and they're also less professional + more expensive.

    This is THE GO TO place to fix any of your electronics that you may have dropped in water or…read moreotherwise damaged. My family and I stumbled upon this place like five years ago . Before finding Jet City, we would've had to fix our computers or our phones at our workplace with IT professionals or going to places like geek squad. I'm so grateful that we now have some kind of assistance that is so smart and so fair in pricing . Everything they say you can assume is correct. These guys are so fair , straight- forward and so smart . They're always concerned with your bottom line , efficacy and saving you as much money as they can! I guarantee you that they will never overcharge you or upsell you . They always speak the truth and they fix your stuff in record time! my whole family and I will keep coming here for every "oh sxxx" moment with our computer or phone issues !'The guys working are so kind, extremely professional and overly polite . It's amazing . My senior mom come here every couple of months frazzled and they solve her computer problems -sometimes not even charging her for their services! I can't say enough good things about this team of miracle workers. if you've lost data because you can't find a file that you need, system corruption or any other reason , you've should really go here first and save yourself a lot of of time and headache cause these guys know what they're doing . I'm so grateful that they've been helping our family for at least five years with all of our various electronic problems -from the smallest to the largest, and at record time for really unbelievably fair prices! I don't know anything like this in Seattle. I'm totally amazed that they're still here and they're still charging low prices. It's amazing. If you have a problem with your electronics of any kind, don't second-guess it ! Instead, Calm down ...drive over to Jet city device repair as soon as possible. They will calm your nerves and solve your problems for very little money and you will save yourself a lot of time ,energy and annoyance

    iPlayPower - iPhone X Series Screen Replacement

    iPlayPower

    (66 reviews)

    Beacon Hill

    iPlay was just what I needed when I needed him. I dropped my phone shattering the screen the day…read morebefore a trip. I didn't have time for the usual iPhone fixes with a busy work day and early flight the next morning. I read the reviews and was impressed. This is a one man shop out of his house. He has signs posted so you know you are in the right place. Ring the doorbell and he'll open the garage door and meet you at the garage (COVID?). He's quick. He did a screen and battery change and quoted an hour to get them both done. I arrived back a bit early and he was ready with a shiny new screen ready for me. Flat rate for both on an iPhone XS $198 plus tax and I'm ready for my trip with a phone that won't let me down. Fast, friendly and it all appears good quality work. Looks and feels like new. Oh, and he responded right away. I handed him my phone within 30 minutes after he opened, so he was able to get me fixed up on no notice.

    I brought in two iPhones for battery replacement. I met the owner at his garage door, where he…read morequoted $50 per phone. When I finally came back for them, the owner charged me a total of $120, saying the extra was the tax. Without doing the math, I paid with my credit card. He offered no receipt. When I asked what his warranty period is, he said 90 days, again not giving me any written receipt. Like a dummy, I nodded in acceptance of his word. Later I realized that sales tax in Seattle is 10.25%, so my total bill should have been around $110, not $120. Buyer beware!

    Gadget Rehab - electronicsrepair - Updated June 2026

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