Bob is a trustworthy business owner. Had a Termite inspection in my home and he was honest and…read moreupfront and advised there was in fact no signs of termites at all. Thank you for your quick inspection and honesty!

Westfield Pest Control took $90.63 from me without notifying me that I would have to pay for…read moreanything. They admitted that they did not notify me. Instead they sent me an invoice and threatened me by saying if I did not pay said invoice it would go to Collections. In late 2021 I called Westfield Pest Control to ask for an estimate for mouse services. Amanda Blackman, the Office Manager and Vice President, was very nice over the phone. She listened to my request for an estimate and put it on the schedule. Oskar Cornejo, the technician, arrived at my home on the proper day. Oskar was professional but his visit consisted of walking around the property to talk with me and then to give me as an estimate for mouse services, as expected. Oskar gave me a verbal estimate and left. As a prudent homeowner I then evaluated that estimate and compared it to other pest companies in the area (i.e., Viking, Universal Pest Control). A few days later, to my surprise, I received an invoice in the mail from Westfield Pest Control. I had not requested Oskar to proceed with the mouse service so I was quite shocked as to why Westfield Pest Control was charging me. I emailed Amanda and I received a reply from Maddy Annicchiarico, the additional office manager and direct assistant to Amanda Blackman. Maddy courteously responded to my email to confirm that I had to pay Westfield Pest Control $90.63. I mentioned that I had not received any pest services. Maddy wrote that I would have to pay for the estimate. I mentioned that neither Amanda nor Oskar had mentioned that an estimate would cost money. It is also not on the Westfield Pest Control website. Maddy wrote to me: "I do apologize that no fee was mentioned but we do charge a fee for this service." Think about that for a minute: Westfield Pest Control admitted to omitting any mention of this fee. Yet they proceeded to charge me $90.63. When I said this was unreasonable they threatened to go to Collections with this. There's a term for this: it's called a shakedown. Westfield Pest Control decided to charge me without telling me first and then threatened me in case I didn't pay. How can I or anyone else for that matter trust this company going forward? Why did they charge me without telling me (and admit to this omission once I asked them about it)? The only answer I can arrive at right now is that the president of this company, Robert Blackmon Jr., prioritizes profits over people. And no one else at the company has the will or the power to change that policy. The business model of this company appears to be: surprise potential customers with an invoice and then threaten Collections in case they don't pay. If you are thinking of hiring this company I strongly suggest getting, in writing, an explanation as to whether and when payment is required. I have already raised a complaint with the Better Business Bureau and I will be looking to Westfield Pest Control's competitors for proper customer service.

Very disappointed in the changes made to the company. Now everyone has to be seen by a sales person…read morewho may or may not be able to provide service. They are pushing more of a contract that they say you don't have to sign instead of just doing the service as previously.

Thank you to Arnolds who came out today and took down a massive hornets nest that was in my…read morebackyard. My kid plays right under it and we didn't notice and called them right away. They were super busy and still were able to squeeze us in. I'll use them for all my pest control needs.

I love the service and most importantly the quality of work that been done at my home. Ruben Garcia…read morehas been so compassionate and understanding to our feedback during our conversations. Thank you so much Ruben for your knowledge and hard work

I am writing again because I have now been using Western Pest of Mountainside for over a year and a…read morehalf and still find them to be excellent. The manager at the Mountainside location is very supportive, and has personally reached out to me twice to respond to a question. On one occasion he came out to the house to make sure a job was done well. The office staff is very nice, especially Angela who has been very helpful and pleasant. The gentlemen who have been out to provide service have been consistently competent, professional and personable, and explain things well. Ozzie, Basil and Michael have all been great. Although I think everything is too expensive and getting worse all the time, I found the prices at Western Pest to be very reasonable for the services and attention they have consistently provided.

Good service, reasonable price. They were very easy to communicate with, and friendlyread more

From the owner: Commercial and residential pressure washing, Truck wash/Box truck wash/boat wash Power…read morewashing/pressure washing good for patios, deck, houses cars trucks, garbage cans. Call 908-576-1373 best price and residential

We had a french drain installed last Monday. Then we got 4" of rain on Saturday. Dry as a bone…read more :-) I didn't love that the project manager wasn't on site for the job and didn't return at the end of the day like he said he would but I guess he had other jobs on the agenda. Overall, we were very satisfied. It would have been a hell of a Saturday had it not be operating.

I have such mixed feelings about All County. After years of a recurring damp spot in my basement, I…read morefinally determined that French drains were the most likely solution. After several estimates, I landed on All County. I recommend them, but with some major reservations, and here are the deets: Sales: very responsive (naturally! They want your business.), and thorough with answering questions and explaining the process. Price: competitive with all the other estimates I got. Project: this is where things start to get dicey. Guys showed up on time. No project leader, just the workers. Language barriers made communication tricky at times. This was problematic as the salesman had described a certain construction approach, but these guys were doing something else. I had to call the salesman a couple of times during construction for clarification or for him to speak with the workers. That should have been a red flag. Also, this work was done in winter, and although it seems like common sense in hindsight, no one told me to turn off the central forced air heat. A fine layer of dust coated everything in my home (and some of the flooring they dug up in the basement to install the French drain was asbestos tile...ugh). How could they not ensure the heat was off before starting such a messy project?! Afterwards Part 1: I began getting water in areas of my basement I'd never had water before (although the original damp area, which had prompted me to install French drains in the first place, remained dry). I had to call the salesman several times in the weeks and months that followed. To his credit, he was always very responsive, although he couldn't understand or explain what was going on. After several months of repeated calls and visits, they finally decided to dig up the flooring in the area where I was getting the most water. Again, workers showed up with no project leader and a major language barrier. What they uncovered was incredibly suspicious to me: there was a quarter-sized hole in the main sewer pipe (that pipe was jutting out of my basement floor in an area that had been dug up to install the drains and was located in the area where water would occasionally mysteriously appear). The workers showed it to me, and it was evident "someone" had accidentally punctured the pipe and tried to repair it by gluing a bent metal piece over the hole. The guys cemented it up with waterproof cement and repaired the area of the floor they'd dug up. The alternative would have been to replace the entire pipe for mega $$$$, which I refused to do since they assured me their fix should be adequate. They did not charge me for this work, and rightfully so. Afterwards Part 2: I was having a final inspection for a new furnace that had been installed four years ago (yes, my town was late to the party!). The furnace was fine, but the inspector found a huge crack in one of the vents coming out of the furnace. The ductwork was tucked away in a corner area behind the furnace that's tight and not easy to get to, an area where no one would ever go...unless you were installing French drains and needed to access the entire perimeter of my basement! The inspector said the crack meant that the furnace was just blowing carbon monoxide back into my home(!). I had to get that repaired at my expense. Since the furnace was only four years old and everything was on good order except the crack, it was obvious it had been damaged (as opposed to a defect due to age). Of course, there's no evidence either of these damages were caused by All County. However, both were issues that didn't arise until AFTER they installed the drains. And both were problems that were located in areas of my basement that only they had been in or had access to. At the end of the day, it would seem the water issue was addressed. However, the French drains cost me much more than just French drains when all was said and done. If you use All County, proceed with caution.

Master Attic removed old insulation, sanitized & replaced with new insulation in our attic that had…read morea mice issue for years!! My husband & I were so impressed with the service we received. Jorge & his team did an excellent job of removing the insulation & also protecting the areas on the first floor of my home. This great service started with the salesman, Joe. My husband was impressed with his knowledge & his patience with us in getting the job scheduled! Thank you so much & I have been spreading the word about your Excellent company & the services you provide. Well worth the money!! I now have piece of mind. Sandy J.

Master Attic just did a full cleanup of my attics. From the estimating process with Dave and the…read moreremoval of old insulation, rodent proofing, and installing new insulation with Roberto and his team, I couldn't have asked for a better experience. Roberto and his team were experts in this field and would keep me updated throughout the day, asking me to see the progress, and answer any questions I had. They were not in a rush to leave and wanted to make sure the job was perfect before they packed up. Hard to find a crew like this, they are absolutely the best!