This family, owned and operated, business is awesome. The guys that came out were friendly and…read moreknowledgable. They wasted no time accurately diagnosing the problem with my hot tub. They provided me with a detailed list of exactly the parts necessary to repair my unit. When the parts came in, I rescheduled an appointment, and the same guys arrived to fix the tub. At that point, they informed me that there was now a problem with a leaking pump motor. Again, they provided me with a detailed invoice. I am currently waiting on the parts to arrive. Thankfully, I was given the opportunity to speak with the owner. A first class gentleman. Turns out that one of the repair men is the owner's son. Obviouly, the companies run by an excellent business man and also father; as his son was a top-notch repairmen. There's a company closer to me (4 miles) that I didn't hire, because they told me a few things that weren't true (a fucking liar) I am much better off with the Hot Tub Outlet. Needless to say, I give them, my business, and recommendation. Do not waste time calling another hot tub company, even though they maybe closer.

These guys are great. They have helped us out with some random issues, give us suggestions for the…read morechemicals and offer discount cards for frequent purchases.

Always helpful, great prices and great employees! Have been going to them for years and have always…read morehad what is needed in stock

Matt is great! Installed our new heater and sand filter. He even came out a few times after the…read moreinstall, no questions asked, to make sure we were up and running. You don't find customer service like this anymore! No pressure to buy and/or upsell from the store..I highly recommend Poolmart!

I hired Pool Geek to come out once a week for their regular maintenance program. I noticed my pool…read morewas still dirty after service so, I decided to set up a camera. I found out that they were in and out in less than 10 min and never vacuumed or brushed the walls of my pool. Their website says: Service Includes: Testing of pool water chemistry Addition of chemicals needed for water balance Skimming of pool surface Vacuuming of pool floor Alternating weeks of waterline cleaning and wall brushing Cleaning of pump and skimmer baskets Backwashing of filter as needed I let them know what happened and sent a video attachment. They offered to give me a credit for one service. They had been out over 20 times. Remember to Inspect what you expect, if you choose to hire them in the future.

Spoke with a manager to set up services, manager was rude and disrespectful the entire conversationread more

A Cut Above the Rest: What truly sets Pool Town apart is their exceptional customer service. The…read moremanager Chris is exactly what great customer service is!They go the extra mile to ensure complete satisfaction. Chris went above and beyond by recommending various types of pool options, accessories with absolutely NO PRESSURE! Highly Recommend Without Reservation: If you're looking for a pool company that delivers exceptional service, top-notch quality, and outstanding results, look no further than Chris at Pool Town. We wholeheartedly recommend them to anyone seeking a dream pool experience.

Great prices on pool covers, pumps and chemicals. This is my…read morefirst stop, always.

Would have given no stars if it was possible…read more It went horrible. He said it would be $450, which we prepaid him. Than towards the end we got an invoice for another $230. He said it was because it was more work than he thought it would be, but never discussed any of these extra charges with us. He also said that we knew it would be more than $450 because it was such a large job, but again that was not true he never discussed it with us that it would be more the $450. He was rude when we called to talk to him about it and got upset with us because we never came out to talk to him while they were there cleaning the pool. We were at work each time he came so how could we? To top it all off the pool was open but not completely cleaned. There was still tons of vacuuming that needed to be done and it was disgusting the way he left it. However, he told us he was done cleaning it and it was our turn now. Yes that's right he said it was our turn to take it over when it wasn't even fully cleaned. Not only did he not finish the job and demand we pay him more but I had to continue to clean my yard every night when I got home. He would skim all the stuff out of the pool and just throw it in my grass dead frogs and everything.

Called this company after another company royal screwed up the opening of my pool. When I called…read moreUltimate Pool the owner's wife was able to give me a couple of referrals for my above ground pool. Unfortuately, this company does not work on above ground pools but the customer service that I was provided was top notch, and because the owner's wife was so kind to me when I called I was able to get my pool in working condition through a referral.

These guys are great, I can't believe that their reviews are so low!…read morethey did an amazing job on my swimming pool that another company started after covid, the old company left a mess and I was so happy that Mike at prestige took over the job, his tile and marcite contractors worked very fast and good and in no time my swimming pool was full of water and looking better than ever

If I could rate no stars I would, the WORST service, terrible results, never came back to fix the…read moreproblems they created. Tile, coping looked better before they touched and ruined it.

Prompt response to set up installation date. Install was great. Owner was onsight and very happy to…read moreanswer all our questions and concerns as 1st time pool owners.

Pool-Kingz came out and installed our pool on October 3. We had to put some water in it and then…read morethey were coming out to finish the job. It is now October 30th and they still have not finished the job. I have been calling and texting them since October 10th but they have not returned any of my calls or text messages. They have not finished the job. I do not recommend hiring them due to their lack of communicate and them not finishing the job. If you do decide to hire them, do not pay them until the job is completely finished.