We were battling with high acid levels and unbalanced levels on just about everything, resulting in…read moreour pool turning green and cloudy. We took water samples up to the store almost daily and sure enough our pool is finally clear again!! Just as we thought we lost it for the season, Gary and his team brought it back to life. 5 stars from us, and we will never go to another pool store for help!

Pooltown to the rescue !! We recently purchased a home as first time pool owners and the gentleman…read morewho opened up the pool positioned the unlabeled valve in the wrong position for a week. After speaking with Gary and exchanging photographs he sent me straight, filtration was underway and the water was cleared up in no time. It was a process but the team at Pooltown walked us through it. A week later I can count the holes in main drain @ 12'

These guys are the go-to local experts. I trusted them to install my pool and they have managed…read moreeach and every upgrade or maintenance issue we have had since the install. They haven't let us down and they continue to give great advice and service. I have no hesitation in recommending these guys for your pool install, renovation or maintenance.

They replaced the liner and Austin did a fantastic job in replacing the pool filter. Austin…read moreanswered all my questions to my full satisfaction. Based on the experience I had with them I strongly recommend them. Any future pool needs that I may have I will automatically contact them (I won't waste my time with anybody else) Again thank you.

Four years ago I decided to buy a hot tub. I did my research on the internet and then went to the…read moreSuburban Showplace for the Tub and Spa show. I talked to probably every vendor there. I chose Glenn because he answered every question that I had. He was a local vendor and available for any follow up service that I may need. He sent the electrician to my house for the electrical work. The next day Glenn delivered my hot tub and the electrician came back to do the final hook up. Two years ago I decided I wanted the cover turned so that it opens in another direction. I called Glenn and in a couple days he was there to fix it the way I wanted it. I've had a couple minor things happen and when I called Glenn he walked me thru the problem over the phone, no service call needed and no charge. April 2020 my hot tub has been cold for about a month. I think the heat pump went out. We are in the middle of the Covid 19 pandemic and the store is not open but I called anyway and left a message. Glenn called me back within an hour. I just wanted to know how much a heat pump costs. He asked me what it said on the display and when I told him SL he said there's nothing wrong with my pump that I had put the hot tub in sleep mode (you can stop laughing now). So he told me how to get it out of sleep mode and it's working fine again. I can't say enough about the excellent customer service I have received from him which is probably the most important part of the whole purchase. So if you are looking to buy a hot tub do yourself a favor and go see Glenn. You won't be disappointed.

We had another company come out to fix a leak. They "fixed" it and within a day it was still…read moreleaking. They didn't seem to want to come back. So we called Glenn's and they came out within a week. Ken was very knowledgeable and found the source of the leak right away! I wish we had called them first! Also, their prices were very fair.

Ed, I just wanted to…read moresend you a note of thanks. Your team at Hot Tub Outlet is great. From the experience in the showroom, to my many calls with questions, and the installation. Everything was done just as I expected. I will definitely recommend your store to anyone I know looking for a spa. Jim F

This family, owned and operated, business is awesome. The guys that came out were friendly and…read moreknowledgable. They wasted no time accurately diagnosing the problem with my hot tub. They provided me with a detailed list of exactly the parts necessary to repair my unit. When the parts came in, I rescheduled an appointment, and the same guys arrived to fix the tub. At that point, they informed me that there was now a problem with a leaking pump motor. Again, they provided me with a detailed invoice. I am currently waiting on the parts to arrive. Thankfully, I was given the opportunity to speak with the owner. A first class gentleman. Turns out that one of the repair men is the owner's son. Obviouly, the companies run by an excellent business man and also father; as his son was a top-notch repairmen. There's a company closer to me (4 miles) that I didn't hire, because they told me a few things that weren't true (a fucking liar) I am much better off with the Hot Tub Outlet. Needless to say, I give them, my business, and recommendation. Do not waste time calling another hot tub company, even though they maybe closer.

First time calling to schedule to get my pool installed was told it would be 1-5 days to get an…read moreestimate and 2-6 weeks after that to be installed. Horrible customer service!!

From the owner: Custom Designs and Quality Construction…read more Arrow Pools is a full service pool Contractor, Builder, Dealer, Service provider and pool maintenance company.

These guys are great, I can't believe that their reviews are so low!…read morethey did an amazing job on my swimming pool that another company started after covid, the old company left a mess and I was so happy that Mike at prestige took over the job, his tile and marcite contractors worked very fast and good and in no time my swimming pool was full of water and looking better than ever

If I could rate no stars I would, the WORST service, terrible results, never came back to fix the…read moreproblems they created. Tile, coping looked better before they touched and ruined it.

A Cut Above the Rest: What truly sets Pool Town apart is their exceptional customer service. The…read moremanager Chris is exactly what great customer service is!They go the extra mile to ensure complete satisfaction. Chris went above and beyond by recommending various types of pool options, accessories with absolutely NO PRESSURE! Highly Recommend Without Reservation: If you're looking for a pool company that delivers exceptional service, top-notch quality, and outstanding results, look no further than Chris at Pool Town. We wholeheartedly recommend them to anyone seeking a dream pool experience.

Great prices on pool covers, pumps and chemicals. This is my…read morefirst stop, always.

Prompt response to set up installation date. Install was great. Owner was onsight and very happy to…read moreanswer all our questions and concerns as 1st time pool owners.

Pool-Kingz came out and installed our pool on October 3. We had to put some water in it and then…read morethey were coming out to finish the job. It is now October 30th and they still have not finished the job. I have been calling and texting them since October 10th but they have not returned any of my calls or text messages. They have not finished the job. I do not recommend hiring them due to their lack of communicate and them not finishing the job. If you do decide to hire them, do not pay them until the job is completely finished.

Great place to find a unique gift!! Their items are always changing and the way the store is styled…read moreis fantastic!

After spending nearly $100 at Glow Fish Studios during a relaxed visit on my day off several years…read moreago, I received a direct text from the owner accusing me of stealing a $60 necklace and threatening to press charges unless I returned it. There was no proof, just that the item was missing. I told her I didn't take anything and offered to help look for it--if she stopped threatening me. Instead, she took me to court. It took three months for them to produce video footage, which confirmed what I'd said all along: I never stole anything. I was not found guilty of any crime, yet I was forced to pay over $1,500 in legal costs simply to defend myself against a baseless accusation. Glow Fish Studios doesn't feel like a business anymore--it feels like a sting operation run by someone who gets a little too much satisfaction from accusing and humiliating people. I used to shop here often. I have no criminal background. This was deeply traumatic, and it seems they care more about "catching shoplifters" than actually treating customers like human beings. If you value integrity, avoid this place. They are not the small business they pretend to be. Overpriced shit that isn't even from real witches. Just gentrified, rich white women who profit off aesthetics, not authenticity. Save yourself the drama and support Motown Witch or Moonlit Mystic LLC--actual Black-owned Detroit shops that honor the craft and don't treat their customers like suspects.