I Contacted Steve regarding a pump motor install for my hot tub on Monday September 28. I've…read moreactually had a few conversations with him, not just for this job but another bad pump motor last year. He was always pleasant and seemed like nice person. When I spoke to him this past Monday, he asked for information regarding the type of pump so he could properly quote installation of the new motor. By 11am, I had taken screen shots of the parts I'd ordered for the job and even followed up with the company who sold me the pump to get Steve accurate information so he knew what the install would require. When I initially spoke with him on the phone, I got the impression he really didn't want the job but I thought he planned on getting back with me pretty quickly. By 2pm Tuesday, I still had not gotten a return phone call. So, I called him and the phone just rang. I sent him a text message late Tuesday afternoon that said "Thanks" thinking that I ended the previous text with the pump information and hadn't said anything else which seemed kinda rude. Wednesday I called again and nothing. Friday morning I sent him another text saying "thanks for getting back to me." Steve then responds, saying that he had every intention of getting back to me, until I sent the last text message where I said "thanks." I'm completely taken aback by this arrogance and thin skinned behavior. This company has so much business and is such high esteem that they can treat customers like they don't matter? If he didn't want to do the job all he had to do was say so. This is the typical attitude and treatment I have seen over the past several years by large companies and now its filtered down to the mom and pop businesses. Which I find absolutely fascinating since building a business takes time and word of mouth is everything. Or at least it used to be. If you are reading this review, I would strongly advise you use another repair service because the boys over at I.E Pool Masters obviously have way to much work and don't really need you as a customer. The bottom line is they, or at least Steve looks at the customer as an insignificant pain in his ass. And if he perceives something you say as a slam toward his service, he just simply won't return your calls, text and has no problem leaving you the customer, hanging! Much better spa repair services out there. I'm now glad I didn't have him do any work because I'm pretty sure it wouldn't have been done correctly and I don't trust any company who treats a customer with such disregard. If you like a company to call you back whenever the hell they feel like it, or blow you off and waste your time then I.E Pools is your company!

As first time home owners with a pool and spa, we were totally clueless about maintenance and…read moreoperating the pump and heater, until we hired Steve to educate us and show us the ropes. We accidentally drained the spa trying to figure out the pump, and Steve was here right after we called in a panic. The heater wasn't working so we had him put in a new one and we couldn't be happier with the level of friendly service and professionalism.

16 years of service! great service, great price. Reliable and fantastic customer service…read more Professional.

This pool service is the Best! I've been using them since we moved into the house in 1998. They are…read morereliable, polite, do good work and fair priced. Most recently when the pool was being cleaned Taylor recognized the pool pump wasn't working. He notified Shane who texted me and opened a service ticket . Fortunately though the pump had to be replace the existing one was still under warranty. To my surprise we were able to address all the issues and approvals via text and phone. Pump was replaced same day. This is only possible when work g with trusted companies. If you need a pool service company look no further than All Pure.

I just wanted to say how amazing this pool company is. Ryan, Mike and Zack have all been so great…read more The quality of the their work is definitely worth the cost. If I ever have a problem they are always willing to come on days I'm not scheduled. If you're looking for pool service I would definitely go to them first.

I would avoid Inland Oasis for pool service. If you hire them the price might be right but the…read moremaintenance will not be good. Sure they'll show up every week and check the water but don't expect it to be balanced or the pool to look good unless you constantly monitor them. If your water sanitation is off you won't be informed. My pool was actually GREEN with algae yet nothing was done except offering an expensive device after I CALLED to ask what was going on and complained. I specifically asked if there were chemicals that would help and was told NO. I took a water sample to a reputable company and had it analyzed only to find out that not only was it far out of balance but that there was an additive that would remove and control the algae. The pool was seldom vacuumed until I insisted that it should be done weekly. The sides was also not brushed until I complained. This company has one goal: make money by providing minimal service.

Brent came out and did a great job answering all my questions and concerns about my pool. Even the…read morestupid questions. He took his time and explained how everything on my pool system works and informed me about making adjustments to help my system work better. Went through with me about how often filters should be cleaned and replaced. Informed me about pool vacuums. I signed up with him because he knows what he is doing and is well educated about the chemicals and how to handle situations. I would recommend East Valley Pool Service to anyone looking for pool service! Thanks Brent!!

Brent responded to my request quickly. Set up a time to come out and look at the issues I was…read morehaving with my pool and spa. He went over recommendations costs and thoroughly outlined what he does at his maintenance costs for additional work when needed. Everything is written up to review and get back to him if and when your ready to proceed. Very impressed with his work ethics. Looking forward to seeing my pool looking like it should. I will post before and after photos once it's done.

We have worked with Greg at Aqua Blue Pool & Spa for many years now. Greg takes pride and ownership…read moreover his work and has always helped us find the best and most affordable solutions to any of our pool/spa trouble. Our pool is serviced weekly. Our equipment is older but well cared for, thanks to Greg. He is quick to respond when we have a question or have an issue with our equipment. He also is quick to trouble shoot and fix issues due to his many years of experience and expertise in the industry. He is a no-nonsense, hardworking, businessman with integrity. Greg always has a smile and a kind word to share as well, he treats his customers like family.

Awesome pool service! My elderly parents could no longer take care of their pool..... so it turned…read moregreen. I called several local pool service companies and nobody returned my call. Greg at Aqua Blue was recommended and he responded quickly, evaluated the pool condition & had the pool looking beautiful in no time. We (my parents & I) highly recommend Greg at Aqua Blue Pool & Spa Service

I had an annoying leak in my pool pump and called Zach to schedule service. He and Eric came on…read moretime and they had all the parts needed to rebuild the pump, and it was a complicated job. I would highly recommend them since they're very knowledgeable and reasonable.

H2Ops Pools is an awesome company. Zach gives personal attention to his clients & their pools. He's…read morevery professional & competent. I highly this company.

Horrible experience with these guys. Two of them came to my home to inspect and took an initial…read moredeposit of $200 to get started. After they showed up a few times to try and get my pool back in service and were never able to. They left my pool pump running for weeks without a break instead of putting it on a timer and the pump ended up frying and needing to be replaced. Once the pool pump went out and they took another payment they stopped showing up. Do not recommend.

I recently started service with Poseidon Pools and knew I was taking a chance since it's a newer…read morecompany. So far, I've been very happy. The quality of work has been great and pricing is very fair. Tony is professional, punctual, and very communicative. I've never had an issue getting into contact with him either by text or phone. He texts me pictures of my pool looking immaculate every week after he completes the work. There was only one occasion when he understandably couldn't come out due to the heavy rains and evacuation orders in my neighborhood, but he notified me ahead of time to inform me of this. Here's hoping this is a reflection of their work and that Poseidon will be servicing my pool for years to come.

Jose has been wonderful to work with over the years! He was very helpful when we were new…read morehomeowners trying to figure out our pool system and was transparent and honest. He has been great at communicating and consistently provides quality services. We highly recommend Jose!

I'm so happy I made the switch. You get what you pay for and Lagos Pool Service is the best. They…read moreare extremely professional, go above and beyond, and great with communication. Extremely pleased!