I drive a 2018 Ford Mustang GT and I parked my car on the side of the curb in front of my house then they towed my car which was whatever cause I understood why but when I went to pull it out of the lot, I had a flat tire and on top of that there was a hole in my rim so then I had to file a claim. This just shows how inconsiderate this company is. The worst part was they tried to say it was already like that. read more

Will Not Pay Damages Willfully Last year the company towed my car from the apartments where I was renting and they scratched the door. I called the company several times and they were very rude and even hung up after being confronted respectfully about the damage done to my car. No one came to look at the damage or to document it. I am now going to be pursuing damages to the car done by them. This is rather unfortunate that they don't have the ethical fortitude to follow up on damage claims and are very unprofessional. read more

They towed my dads car right from in front of my house. When I woke up in the morning after calling the local police department found out that dynamic Towing had his car. When I called upset and confused to why they took his car?? Whoever answers the the phone for this place is ridiculous! Told me I should read the signs posted in my neighborhood and then started listing every street the signs for permit parking were. Harassed me whether I was a home owner ( which I am ) or renter.. which I don't see why that matters. He made me feel like I was so dumb.. not helpful at all!! Extremely ignorant.. Then hangs up on me because I am too "aggressive"?? (His words) Grow some balls! Then because they are clearly idiots they send me and my dad to 3 different tow yards because they don't know where his car is. 220 dollars and hours later we had my dads car ..they are dirty and the most disgusting people I have ever dealt with! Do not use them !!! They suck!!!!!!!! read more

Dynamic Towing - Towing Near Me - Ontario, California

Very professional. Very prompt. Berry is an excellent business man. I would recommend this towing service to any business.

Towed my car in a parking zone at my cousins apartment.. Had NO SIGNS saying No Parking or will get towed.. No Signs of Towing company.. Finally talked to a neighbor and gave me the information.. Got hold of a employee named TONY clearly told me their a 24 hour company.. But because of emergency they will be no one to release my car till tomorrow.. Kept calling him for updates and he started cussing and hanging up on me.. So rude in so many ways.. This place is a FRAUD.. Couldn't even tell me where my car is at.. Told me Montclair, Ontario.. Google the phone number and finally found the place.. In Bloomington.. No where close to where he told me.. smfh.. Drove all the way there to see my car in the lot.. Tony needs to get fired.. And If he's in management, this place needs to get shut down.. pathetic read more

scam towing company!!! they illegally tow vehicles!!! rude and inflate prices to get your vehicle back!!! definitely reporting this company to the better business bureau!!! they broke into my car and removed my parking sticker and threw it in my cup holder, lying and saying that's where it was!!! As soon as I turned my engine on in their tow yard, my dash notification panel told me theft was attempted and they had broken into my car!!! read more

Dynamic Towing - Showing they broke in!! - Towing Near Me - Ontario, California

The tow yard is absolutely terrible. Our truck got towed from the front of our condo at 9:45Pm, not really sure who's telling the truth of why it got towed but that's besides the point. I called at 5am once I found out our truck was gone, not once did they mention any sort of hours or reservations needed to pick up MY vehicle. They just let me know that they opened at 9am. I ended up having to take a 30 minute uber to go pick up my car and the place was closed. All gates locked and no one was there at 11am. I called the front desk and that's where they told me I needed a reservation to pick up my own car. I explained the fact that I had to get a uber to come and now standing in the middle of this place by myself which is not safe. I was on the phone with the office lady for a good bit going back and forth about why I cannot get help. It's pretty insane that you need a reservation to pick up your vehicle that was towed against your knowledge. No one was there to help me during their posted business hours, the lady got very verbal on the phone and refused me to speak to any one else. I called back in hopes of talking to a manager and getting this resolved, she told me she had caller ID and would not be helping me or passing along my call. I ended up having to hang up the phone due to this lady yelling at me, I also brought another person when I returned at 1:30 because I did not feel safe entering that building. Once arrived they only let one person in and lock their sliding gates behind you. read more

This is by far the most unprofessional towing business I have ever encountered. The man working tonight is unprofessional he started cussing at me on the phone because I asked about my car. Then had the nerve to say someone warned me about you and it was my first time calling. Then he said he will hold my car in there until tomorrow because he can do it. So he is playing with my money and my time. 20 minutes later my brother tried calling and asked about the car the worker started cussing him out for no apparent reason. So we had to get a police officer involved to get my car. Im pissed off!!!!! read more

Scammers!!!!!!!! My car was illegally towed from a private community the time was 9 I had till 10. This company has to know the hours of the community since they are the ones conducting business there . The security was patrolling the area at 830 makes me wonder who's pocketing the money !!!! I was told it would cost $350 dollars by the rudest dispatch ever !!!! The HOA had to get involved I picked up my car at no cost . SCAMMERS!!!!!!! I received no apology!!!!! I would had given no stars to this company . read more

Very bad towing service. We have waited 2 hours, they didn't show up. Didn't answer phone calls. Finally get a hold with the owner, And told they canceled the towing service. This company sucks. read more

If I could give 0 stars I would! So inconsistent with their information, rude to my parents, and when I went to the lot to pick up my car the same guy (stubby and greasy looking so I can understand why he was so angry) who was on the phone processed our release and he was unbelievably nasty, rude, and short with his answers. The WORST customer service I've ever received. Good luck with these scumbags! read more

We called for an accident tow because our car was not drivable. Their truck has no winch! They drove our car onto their truck when our tire was busted and on rims. read more

One of the guys there was nice. They towed our vehicle from a zone that wasn't meant for towing after viewing the pictures from where we had parked they let our car go and we didn't have to pay. Let me tell you though this was at night time and these guys were very, very rude. While my mother in law was heading into the driveway one of the guys came and closed the gate on us and told her to get out in a very rude manner. When we tried telling him what we were there for he ignored us and told us to wait. We had to wait almost 20 minutes until he decided to come back out and asked what we needed. Sorry but these guys are jerks. read more

0 stars if I could! The rudest, most unprofessional company I've ever encountered. My insurance company assigned Dynamic Towing to come tow my car at 11:36am. At 12:38pm(an hour later) I called my insurance company and was told ETA will be another 20-25 minutes due to delay and that Dynamic will be calling me. At 1:28pm still no call no show. Called the # provided and was greeted by the rudest man on the phone and was told ETA will be another plus hour or so(3 hours +). He was talking so fast, I could barely make out what he was saying. Called my insurance back immediately and canceled the tow. I'd rather wait longer to get my car towed than to go through this company! read more

Oh yeah... they want $350. Regular price. They claim that they don't have a $250 rate. Very aggressive on the phone. My son broke his ankle running after the tow truck. He's in ER. No insurance. Now, he'll also lose his job because he can't work. Oh yeah... his 15 year old son flies in tomorrow for his summer 3 week visit.. Yes. It was his fault. But this company has a nasty way of doing business. read more

These fat musty old bastards be towing cars in my complex and they aren't the main tow company lol do y'all even know the California towing laws ? You need authorization from the management y'all done fucked up now and yes , my manager even clarified! read more

Please contact me if you've had the same experience with this tow company they came in my apartment(private property) without management consent and towed my car as well as others I'm filing a police report because this is illegal! They need management consent to tow vehicle on private property google towing laws ppl. read more

This Towing Company is completely going beyond the law and doing wrongful towing. I've live at Pheasant Ridge Apartments located in Rowland Heights for about 4 years now. I've got my Car Towed once, my mother's vehicle was towed "even when registered with apartment", my new car got towed as well. They've charged me 299.00 for my 1st car, 320 for my New vehicle, and its unknown what my mother got charged. But this Towing Company is using "spotters" on the properties. The first time I kept my eye on "Dynamic Towing Drivers" (they had just begun as tow company of Pheasant ridge) at around 8:00 PM, they were following the rules, they had Security personal on site that used a computer system to check License plates and VIN number, and having official signatures from property workers. After, three or four months down the line security personal never was with these drivers, they would unlawful enter the gated community without security personal to escort them on the property, which I consider trespassing on private property (Penal Code Section 602 (n)). They would have no paperwork filled out prior to tow, signatures, and valid computer confirmation from Calpark which is a full database of tenants living with vehicles on property. They would look at vehicles, which they've been told about to take and take the vehicle without any paper worked filled on site prior to move. I called the local law enforcement department, they called them to say they have removed a vehicle, I asked the department if they could lawfully give me signed paper work from a security personal or owner, they said "you should ask them". Asked LLC Dynamic towing they said they can't release the information due to retaliation, looks like they trying to hide something already, If you're not guilty why not show paperwork? Please help stop this wrongful towing company from hard working people. I've filed reports to Better business Bureau, to let it be know of what kind of predatory towing they are doing for consumers. I've filed a formal complaint with State of California department of justices attorney general, I want my voice to be heard, and I want this stop for all us hard working Californians. This tow company is causing headaches and pain. read more

They were extremely rude. Left us standing in 100 plus degrees heat while they "take their time." I wouldn't recommend them to my worst enemy. read more

100% Shady!!! These guys look for cars to tow in apartment complexes. They make you schedule an appointment and if you miss or you are late they charge you. They towed my vehicle at 3AM my pass expired at 11:45PM a few hours before. They had no proof that Camden allowed them to be there this day. Again, 100% Shady, crooks, and yes Tow Truck Pirates!!!! read more

Car was in my parking spot for over 1 hour , i gave notice to the apartment complex i live in to have the car remove before i towed it. to my surprise no body came to move their car.Im guessing the Mayweather fight was worth having their car towed. I called Dynamic Towing which is on my lease to remove cars park in our spot. Within 20 min they came and remove the car, Sucks for the rates they charge maybe people will be respectful of a warning read more

This place is a joke and is pulling actions that are against the law. Hung up on me twice BEFORE even stating any legal action. Parked in front of a garage for less than 10 minutes and they tried to say I was in a fire lane for over a half hour. Thing is, my property has cameras. Dispatch Adam is very rude and this company is a big joke. read more

**update** I am still giving 1 star for the way the car was removed while we chased tow driver. After reading up on the legality of private tows, if they get out to main street from a private property the tow company is entitled to full tow charges. If you catch them on property they are only entitled to up to half of fees. Which is why this guy drove faster than posted speed limit to get car out of complex. Anyways, calls were made to Dynamic at 8:30am and spoke with Eric. What a nice guy! Very helpful and understanding. Answered all my questions with no attitude at all. Went to pick up car and met Ryan at scheduled appt time. Another nice guy! Handled transaction smoothly. Showed me pictures of where car parked. Several pictures taken of bumpers and doors. Explained the towing process. Between him and Eric, they made the negative car towing experience smoother. Got car back in one piece. Aside from the morning shift people I dealt with, I hope the night shift gets back all the negativity they deal out. If they ever wondered why they are having issues personally....its called karma. read more

My car was towed today. Why they felt like it was o.k to go thru my car I do not know. Invasion of property. These fools are shady!

I contacted this company to take care of illegal parking going on in my apartment complex. The man on the phone said he would send a truck over. Yeah, he never showed up. I Guess he isn't interested in making money. do not recommend at all, very UNPROFESSIONAL. read more

My fiance's car got towed out of our apartment complex last week. It came down to the complex changing parking management companies and not putting out the proper notice. When the security guy was driving around, he called dynamic towing to tow it. After two freakin weeks of arguing with my property manager, they, along with the security company, tried to blame dynamic towing and threatened them to cancel their business if they didn't refund my tow fee. When it came down to it, Dynamic Towing was the small company on the bottom of the totem pole but they manned up and hooked me up with a refund. They were classy about it and even though it wasn't their fault they were more than easy to talk to. I feel bad I had to take their money and not my apartment complex's money but it is what it is. read more

Incredibly rude. Took our car from in front of your house even tho there were several cars parked there. Gave us a 2 o clock appointment and then had us wait longer because someone else had an appointment at the same time. Why would you schedule 2 people at the same time with only one staff member? When I asked why we had to wait, he was incredibly rude. Pretty sure we all had the same appointment so he could show up and leave. Hung up the phone when I called to ask about my appointment as well. read more

I live in a mobile home park, so I should not have been parked in front of my house, but seriously, he must have seen us cleaning the driveway on a beautiful Saturday afternoon.! read more

Had a car towed from my home for parking during street sweeping totally my fault..... cost me $280 to get the car out of impound. I was in the car at 8am and it was towed at 9am.... someone at the tow yard or tow truck driver had accessed the inside of the car via slim Jim etc denting the top of the window pillar, scratching the interior pillar paint and tearing the weather stripping. I called the company and James answered the call completely denying the company had any involvement with the damage of the vehicle etc James was completely unprofessional and very cocky daring me to try and file a lawsuit against them. These guys are crooks and will break into your vehicle ounce they pick it up.... hope you guys were disappointed that there wasn't anything in the car.... ohhhh did I mention the only guy working at the yard happens to drive the same make and model of the vehicle I had towed hummmmm read more

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The guy who we talked to on the phone was very helpful and direct. He told us that we needed exact change because it was after hours or we need ID with our MasterCard or visa. It was $250 + and after hours fee of $350. Price sucks but they were very nice and my car was in the same condition I left it in. Man had cute dog also. Thank god we got our car back in the same condition! read more

I was at work and security informed me that my tire was flat. I called Dynamic and they showed up in 30 minutes. They changed my tire and was able to take my lunch and did not have to deal with the hassle of waiting to have a flat tire changed out. I was glad they showed within the promised time. read more

NEVER EVER have been so disrespected by a grown man in my life. But they need to learn how to respect people. I was visiting one of my aunts who is elderly in a senior community when my car was towed. I called the company at midnight because I was stuck with no car and no ride home and nowhere to stay (5 months pregnant as well). It was 12am, when I called and a man answered the phone with such an attitude that it made me upset. I started to argue with him because of how rude he was being. He wouldn't let me speak and told me that "legally" he did not have to return my car on the weekends. They only do that as a courtesy. He kept speaking over me and I finally told him to shut up. He then proceeded to call me a rude bitch. I understand that these people have a job to do l.. but they should be more understanding. Besides no one has $380 laying around to pay for a car to be towed. read more

They responded very quickly when we needed a tow. The office answered the call right away and was able to help us after hours.

This tow company (if you can call it a company), illegally stole my car that was parked legally in a condo complex. They refused to release my car and wanted several hundred dollars just to take the car off of the tow truck. The tow truck driver stole my car, then drove back to the tow yard to hide my car from sight. Once they let me in, the driver hid in a back office so he didn't have to confront me. I had to call the police and they eventually gave me my car back with no fees. This whole ordeal took several hours of my night and was completely unjustified. I wanted them arrested for stealing my car but it did not happen. Watch your vehicles even when you are not in Ontario, my car was stolen by these crooks in Rancho Cucamonga. read more

So around 6 afternoon i called them so they could tow a vehicle who had been parked several hours in my parking spot. They said they were on their way and should be here in the next 40 minutes or so. They never showed up nor answered their phones!!! I called their office as well and nothing. This company is a game seriously!! read more

We had our family car towed in the middle of the night in a gated community. My husband swears the parking permit was up and the dispatch person (Eric) says that they take pictures that will show it was isn't. So far, I'm not impressed. Eric was extremely rude because I was questioning his quotes. My husband was told $250, I was told $350 and I was wondering why the price difference. He then said my husband must not have talked to anyone there, and went on and on and was getting argumentative. I told him that it sounded illegal. He didn't bother asking questions or even figuring out that the price difference was because I was told the same night cost and he was told the business hour cost. Near the end, he told me I threatened him because I said I would consider reporting them to DMV investigations but prior to that he said he hoped I would (???). I'll update the review once we get the car back and see how that goes down. Sadly, like everyone else, this is a huge blow to our budget and it's goodbye Halloween for our kids. :( read more

This is probably the worst tow company I've experienced. I asked the guy who apparently works there (not sure though) and he barely would speak to us or acknowledge our existence. I asked why I was towed and he ignored me multiple times. This company disgusted me with how we were treated. I understand they are a business but customer service IS there responsibility. TERRIBLE. read more

My car was towed for supposedly being on the fire lane! Called to try and get my car back the guy was so rude and then didn't want to give me my car back until the next day because he said I was being rude! They are thieves driving around taking cars and charging $350 to get your car back! They have no signs in front of there ghetto yard to pick up your car and if your late for your appointment you will be charged $50 extra! I hope Karma gets there ass!!! read more

Last week my car got towed from my complex for "no parking permit" even though It was hanging from my mirror. He took It off and put it on the floor. I payed to release my car and took photos of the permit on the floor. They did the same thing to a few of my neighbors and it is unfair and illegal. read more

Getting your car towed is no fun! However, the rating is based on the fact that the guys there are courteous and fast.