If this MRI didn't work, Plan B was the zoo. Because apparently that's where they scan the elephants and gorillas. If you've ever wondered what true medical heroism looks like, it's the fine people at Dynamic Upright MRI on Wilshire Boulevard. We came here with my dad after a previous MRI experience that ended like a deleted scene from a disaster movie. He's a big fellow. The last MRI machine swallowed him halfway, panicked, and basically said "nah". They had to call the fire department to extract him like a shipwreck survivor. I wish I were exaggerating. I am not. Enter Dynamic Upright MRI: calm, professional, spotless, and mercifully not shaped like a medieval torture tube. The staff didn't flinch. No sirens. No jaws of life. No tranquilizer darts. Just competence, confidence, and vibes that said, "Relax, we do this all the time." The office is conveniently located off Wilshire Boulevard with actual off-street parking--a rare Los Angeles miracle on par with seeing a unicorn parallel park. From start to finish, the service was top-notch. Friendly, efficient, reassuring, and shockingly drama-free given the circumstances. They treated my dad with dignity, humor, and professionalism--no side-eye, no awkwardness, and absolutely zero zoo referrals. If you want an MRI experience that doesn't end with emergency responders, viral footage, or a call to Animal Control--this is the place. Dynamic Upright MRI didn't just scan my dad. They restored my faith in modern medicine. And they kept us out of the zoo. read more

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The tech was great HOWEVER the most outrageous statement was made to me reaching for my CD they burned...THE RECEPTIONIST "VITA" said to me "HERE BOY, HERES YOUR CD" while she had it up in the air (above your shoulders) like she was calling a dog to get its treat. I immediately looked at her co-worker who in shock to hear this too, as our eyes locked and she was just as aghast as I was. I have never been so insulted. read more

Staff knowledgeable, professional, and friendly. Only downside is only two parking spaces if you're lucky to get one everything goes smoothly. read more

appointment made; arrived as required 15 minutes before time and was seen on time; great tech

If i could do no stars i would , this place refuses to provide patients with prior authorizations, which as a result causes delays on the patient's treatment. When speaking with the insurance directly they attest it is the rendering service responsibility to do prior authorization . read more

Best place ever to get an MRI(especially if you're claustrophobic). The entire staff I encountered plus the MRI tech/dr were absolutely amazing. 10 out of 10 in my opinion. Great job Dynamic Upright MRI. read more

I came here for an MRI of the brain due to severe, chronic migraines I have had over 20 years, with the last two months being persistent. I have tried the open MRIs, but am extremely chlaustrophic and have anxiety attacks. So after much research, I found this place. The staff is absolutely wonderful and lovely, very comforting as they recognize some people have fear and panic with the procedure. However, the noise of the MRI was deafening, it was like a bomb going off in my head. I was debilitated the rest of the day, and had to get accupuncture for some relief. I would not recommend this if you have migraines or headaches and are triggered by loud noises. I would get an open MRI and take a valium or get a mild anesthesia. I was not told of the noise until I literally sat in the chair, and I wish I had known to ask or they had warned me of the noise. I am giving it three stars as I was in extreme discomfort for the rest of the day and feel this was a setback I did not need. Providers - please do YOUR research in educating patients with what goes on with a procedure. Don't blindly order an MRI of the brain for someone with chronic migraines, without informing the patient of what could happen. Five stars goes to the staff, but three stars goes to not being informed of the loud noise when I specifically came for a migraine. I hope I'm saving someone else from what I have been now dealing with over 24 hours of a splitting headache. read more

Everything went smoothly! Nice people. Gave me a CD the same day and mailed the report in a timely manner. I had a very good experience this is my second time going there. I am very claustrophobic and I didn't have any issues getting my back done. I highly recommend! read more

A LIFE SAVER !! Over the years, I've had 5 back surgeries and 2 rotator cuffs; and after suffering horrible claustrophobia events in Open MRI's, I found Dynamic Upright for the last 5 MRI needs and I was saved. My three surgeons had no problems reading the images from the CD that I received when leaving Dynamic and they were timely with their report. All of the employees had been there for many years and have always been nice, prompt and helpful. You won't be impressed by the small and unremarkable look of their office but the quality of their work is what counted. I drove 60 miles to get there each time and I would have driven 360 miles if needed. Also it was 100% covered by Medicare and my Supplemental coverage. Free parking in the rear of the building and that's where the entrance is. read more

This location was perfect! I've tried other MRI facilities and ran out because I'm claustrophobic . I had no problems here. You little sit in a seat and just hear some loud pitch frequency so much better than being strapped down and thrown into a tube. Jessica and Claude were helpful in calling my insurance and getting the information needed for the MRI. Definitely recommend this facility read more

Dynamic Upright Mri - U just sit in that spot - Diagnostic Imaging Near Me - Los Angeles, California

Really great experience. I was looking for an MRI facility that took my insurance and that was affordable. I was very impressed with the level of patient care. The tech, Claude was very attentive and made sure we got good images and that I was comfortable during the imaging. Nanette and Vida got my scheduled and & in and out quickly. Overall I highly recommend Dynamic Upright MRI & their staff. read more

Thank goodness for this place. After having a C/S MRI many years ago I swore they would have to put me down if I ever needed it again. Well , maybe 10 yrs later here I am needing a lumbar MRI and dreaded the thought of it until I came across the seated upright MRI. Drove 40 min and thank God I did. They were super nice, showed me the room before I even got ready for it. No strap on my lap. Gave me a pillow for my neck and to place my arms. The technician is sitting in front in another room but you can see him thru the dark glass and there's a speaker so you are in constant communication. The process is done in 3-6 minute increments and he tells you how long each will last. You also get ear plugs and the sound is not bad at all !!!! Large tv in front, you get to pick what to watch , even YouTube. Added bonus: husband was allowed to sit inside the room and he chatted with me while we watched a show. read more

I would like to give a huge 5 star shout out to Nannette ,Herman ,and Claude this place is the best of the best all were very cordial and made me feel very comfortable. I HIGHLY RECOMMEND anyone getting an MRI to go here. You will be well taken care of. THANKS AGAIN AND BRAVO TO THE STAFF read more

Unique experience of an open MRI while sitting. You don't go into inside a cylinder. No claustrophobia.

Great parking, great staff, very well run office. A great option for those who are too claustrophobic for a regular MRI. Highly, highly recommend! read more

The only reason I'm rating this place two stars instead of one is simply because the technician that takes pictures for the MRI's was so helpful, approachable, and so nice. He made up for the rest of the office. Today I had an appointment at 9am. Before 9am, I called and spoke to a very nice gentleman (the same tech) and I advised I was running late and asked if I'd still get accepted, he confirmed it was no problem. About 1-2 minutes after that phone call, I called again and got a really rude response from the receptionist saying "Oh you're late" I informed her that I already called and spoke to a gentleman and he confirmed I can still come in. She rudely responded "I guess then ok" Just an unapproachable, unprofessional "receptionist". It's so unfortunate that the technician working inside was 1000 more amiable than the lady sitting at the front desk. She kept mentioning about how I need to finish only one page of paperwork because they were very behind schedule. I came in together with my husband, as patients, we shouldn't feel anything other than comfort coming in after a car accident. My husband was so annoyed of her mentioning our tardiness, he asked her if it would be better to just reschedule? Which was initially confirmed in the first phone call. The receptionist made the entire office look really bad & it's very unfortunate to say that I will not be recommending this place to friends and family as I would never wish this kind of service to them as well. We were told she was simply having a bad day and took the day off. I read previous reviews & Im not the only one that's received awful customer service here. read more

Today it was very nice to speak with Claude in scheduling my appointment very friendly. Thank you. read more

I was in horrible pain from a nerve pinch and traveling there was painful. When my wife and I arrived they kept telling us just a few more minutes. After almost 4 hours of waiting they admitted the machine was broken. I was in pain the entire time and in pain returning home. I finally got another appointment and they told me this time the machine was working. They had plenty of time to call and let me know that the machine was broken to save me a painful trip. They could have told us when we arrived the machine wasn't going to be available. I hope that I never have use their services again. After I pay the bill I will never been contact with them again. I wonder if they take into account how much my time was worth and how much pain I was put through. Perhaps I should bill them. My review, the worst. read more

I wish I could give them 10+ star. I never seen any office that is so professional, caring and prompt. From appointment desk, scheduling, preparing you for MRI it was very smooth and professional. I'm very very claustrophobic and this place was heaven for me I had no problem having my MRI done here. Special thanks to Claude, Jessica and Herman for making me very comfortable from minute I walked in till the end!!!! What a relieve.... Thank you guys and I wish you all happy holidays read more

I'm 80 years old, I suffer from claustrophobia and have difficulty breathing while lying in an entirely supine position. So, needless to say, I did not do well in my first ever MRI procedure, even with today's "open" MRI machines. I lasted about five minutes. Then I heard about Dynamic Upright. Yes, "upright", as in a sitting position! From my first of several phone calls with Sylvia, she comforted me by saying they routinely have clients with my same afflictions and they always breeze through the procedure. She also assured me, with my height and weight, I would not feel unduly constrained. Herman, who administered my MRI, adjusted the mechanism to make it a bit more comfortable, supplied pillows for my lap, and gave me a "panic button" (which I did not need). And here's a bonus...you can still (sort of) see throughout the procedure. There's a TV in front of you. If you wish, ask it be turned on. If you suffer as I do, ask your doctor, no, tell your doctor, demand of your doctor, you be referred to Dynamic Upright. You will thank me. read more

It's a horrible place. The staff are very unprofessional. I had my appointment at 3. I got there at 3 but they refused the service. a bad attitude, they refused to do the MRI and they told me that I am Kate and I need to wait an hour or I have to reschedule. I had to drive an hour to get there. Not recommended at all. If you want to waste your time go and schedule there. Horrible place read more

I have gone here for several MRIs and have great experiences with the technician. The MRI is open and you get to watch a movie while it is being done. Highly recommend this place and an upright MRI which can often be more helpful in diagnosing a spinal issue. read more

I was so nervous for this procedure and because the traditional MRI did not work for me, Kaiser referred me to this location. Claude, who made the appointment, Alicia, who was at the front desk, and Herman, who was my technician, were all so friendly, helpful, and patient. They made the experience great! read more

Stay away from this place! Read the other reviews. I'm not the only one to have had this problem. Their scheme works like this. On the date of service they demanded a large payment up front ($640 in my case) before they would take the MRI. They claimed it was for my share of the deductible and copayment. I paid the sum, which was more than the insurance company would reimburse and so they never filed a claim with the insurance company. After multiple calls asking them to submit the claim with no results I assembled the claim information and submit the claim myself. The insurance company determined my responsibility was only $93.35. However they have not been willing to reimburse the full amount. Since I have the same set of images taken annually I can compare pricing and service. I would recommend making the drive across town to Standup MRI in Beverly Hills. They charge much less for the same procedure. I can't believe these crooks are still in business. read more

Claude is my guy! The problem for me is...the radiologist is not thorough with his readings. I've had to seek out other radiologist to throughly read my reports-- read more

Is there EVER a good time to have an important medical test? Don't answer:) But if you HAVE to endure one, be thankful for Dynamic Upright MRI. Let's take a sec' to appreciate the existence of open MRI facilities for those who find the coffin-like, toilet-paper tube, eighth-of-an-inch-from-nose standard MRIs hard to undergo. This facility really works hard to make you feel as comfortable as possible. They even have a tv in the room to distract potentially fidgety or nervous patients - which I don't need, personally, but if you do - nice touch. I've been to this facility twice by now. Dynamic Upright has just ROCKED on every level. Staff: Friendly, efficient, soothing, helpful. Facility: clean. Took me right on time, too. Parking: I myself didn't need, so no personal experience to share here. But there seemed several reasonable options available. Hot tips: It may be handy to note that this facility will not give you an appointment time until they get the referral authorization actually in hand. I'd visualized making the appointment no matter what and then confirming when auth' was in hand. They don't work that way. I was on a tight deadline in terms of needing results ASAP for a rapidly -approaching consult about the test results with a hard-to-schedule HMO doctor specialist. Had there been no cancellations, this could have been problematic. Fortunately, the terrific staff member at Dynamic really did keep on top of matters; phoning me immediately when, luckily, there was a earlier cancellation. Very impressed - she didn't just SAY she would; but actually followed through. We alsodiscussed possible ways to expedite results to meet my doc appt. deadline in the event there'd been no earlier cancellations. They could just have been "talk to the hand" but they weren't; they were willing to work with me to any extent possible. HMO patients, you might keep the following tips in mind. Every HMO and every plan is different, but to help streamline matters, I'll share the following personal experiences. I learned that my HMO charged the same for an outside open MRI as their in-house closed ones. I only learned this haphazardly when my doc suggested I doublecheck with my HMO's membership. This saved me from thinking I had to endure a closed one, no matter what. Next, suggest you be proactive in doublechecking that your doc has written their orders specifically for an open MRI. First time around, I wasn't proactive in doublechecking before I left my doctor's office, and learned that mine hadn't been and that the order then had to be rewritten. Second time, my doc nearly forgot but caught herself right in time. Failure to doublecheck will cause unncessary delays. Finally, also keep in mind the extra time it takes for the HMO to get the auth' to an outside facility like Dynamic; the time it takes said facility's physician to read the test, and the additional time for said facility to then send it back, and finally, the time it also takes thereafter to get the results thru an HMO's own system. Don't get caught off guard by the type of extra time it can take to go to an outside facility. This said, in my two times at Dynamic, their people got my tests read, processed and out to my HMO as quickly as any facility could. By taking the time to offer up these tips here, I'm hoping to save time for everyone: you, your doctor's office, and any facility like Dynamic. It's hard enough being injured and having to endure medical tests to begin with. Any facility that can make your life easier, and is willing to do what it takes, quickly, politely, efficiently, therefore really deserves five stars. Hope I'll have little need for another open MRI in the near future, but when/if I do, I'll again specifically request Dynamic. Beam me (up), Scotties. read more

Wow.. talk about over priced. Called several mri places. Needed a MRI for just a body part. Prices ranged from $250-370 ( latter was in Beverly Hills) . THIS SCUMBAG BAG wanted $750.. TOTAL RIP-OFF. read more

For anyone who is too claustrophobic to get in a traditional MRI machine I would highly recommend going here. From the appointment process with Claude at the front desk to Hernan performing the MRI, I couldn't have felt more at ease. They truly made me feel as if I were the only patient there with their personal touch. They were extremely accommodating given my fears of going into a machine. read more

2 stars for the people who work there- they were incredibly nice. -3 stars for the picture quality of the MRI - it SUCKED. It was such bad quality that it lead to a misdiagnosis by Dynamic Upright MRI's radiologist. So, that was a wasted $500 out of pocket payment!!! Not to mention I therefore didn't get treated for the injury, until later when I had a followup MRI somewhere else. We went to a top radiologist for a 2nd opinion, and he told us the quality of Dynamic Upright's MRI was so poor, he couldn't tell anything from the image. I ended up getting a closed MRI T3 image at Cedar Sinai and the radiologist could read a clear image (woohoo!) Yes being in the closed one was hard, but not as bad as I thought it would be. I then got an appropriate diagnosis and help from physical therapy. Cedar Sinai rocks! read more

I came to Dynamic Upright MRI after two failed attempts at other imaging facilities. Not that there was anything wrong with either place, it's ME. I am extremely claustrophobic. I tried the regular MRI, uh-uh, no way, get me outta here. The second was an "open" MRI machine. Still, no go. I went on the website for Dynamic and was thrilled to see that I had one more option. They were very nice on the phone and explained how they were different. Still skeptical but determined, I made the appointment. Very nice people, short wait and in I went to the room with "the machine" My MRI was for my lower back. The machine is indeed upright, as I sat in the "seat" and watched the cooking channel while I had my MRI!!!!! Simply amazing. I will not freak out if I ever have to have another MRI knowing that Dynamic Image exists. read more

I agree with Rachelle. It was a breeze, and Claude and Hernan were beyond helpful and efficient. I highly recommend this place to anyone who if nervous about an MRI. Thanks in particular to Claude. read more

I love this place!! I needed an MRI for an upcoming procedure and discovered, that I could not tolerate being in the traditional tunnel MRI machine. My insurance referred me to Dynamic Upright MRI and I have never been so grateful in my life. It was a breeze. I never knew I was claustrophobic until I tried the tunnel MRI twice. But with this MRI machine, there was no feeling of claustrophobia - I was just comfortable and relaxed. The staff were professional, friendly and knowledgeable and made my experience totally stress free. I'd like to recommend Dynamic Upright MRI to anyone who has to have an MRI. I'd also like to suggest to Dynamic Upright MRI to consider opening another facility in Ventura County. We need an acceptable alternative to the traditional tunnel MRI and/or open MRI that can't be used effectively in every circumstance. I will probably have to have another MRI after my procedure and I am going to demand another referral to Dynamic Upright MRI. read more

I can't say enough good things about Dynamic. My mother was referred here by Kaiser as she can't use a regular MRI due to severe claustophobia. Every step of the way this place exceeded expectations. My mother was unable to walk as she has a number of broken bones. When scheduling the appointment, Claude took the time to discuss all the options to make sure that she would be able to physically have the MRI. He was so helpful and nice. When my mom arrived by transport, the whole team there helped problem solve and move her to the MRI machine. She was very nervous before the process given her condition, but was raving afterwards about how amazing everyone there was. read more

I have difficulty lying on my back and also have severe claustrophobia. I was so pleased to find Dynamic Upright MRI. From the moment I spoke with Claude on the phone to make an appointment to saying goodbye to Herman when I was finished, I felt taken care of and safe. I highly recommend going to Dynamic Upright MRI if you are experiencing any kind of difficulty. I drove up to Los Angeles from Carlsbad and I am so glad I did. If I ever have to another MRI I will definitely go back to Dynamic. Thank you Claude and Herman for being so kind and making my experience so much better than it has been with other MRI's. read more

Like the other reviewer I was unable to go through with a conventional MRI because of claustrophobia plus terrible pain when put on my back. I found Dynamic MRI online and had my dr prescribe an MRI. here. Experience was flawless. Clean, efficient and most importantly I was able to be seated during the procedure. ...on a comfortable padded seat no less. The whole front of the MRI is open so no claustrophobia. Plus the tech is in a glass booth right in front of you so you don't feel alone with a giant machine. Large flat screen in your direct view with the channel of your choice. Friendly and efficient tech. Couldn't have asked for a better experience. I was out in 20 mins. Doctors need to be more aware of this alternative instead of putting their patients through torture. read more

Great place for people with claustrophobia who need an MRI. Claude was very understanding with all my rescheduling, need for additional screening X-rays, etc. I was very nervous but the experience was great. Not uncomfortable at all. read more

At the time of the MRI, I thought everything was ok. They made me comfortable for the standing MRI, the staff was nice, etc. However, 5 months later I am still working on getting a claim submitted to my insurance. I have talked with the people at Dynamic Upright MRI 5 times in the last few months. They keep telling me they have fixed the problem, submitted a claim, etc, and then they keep saying they don't know what the problem is. Now I am having to submit a claim on my own since they obviously can't handle doing it. I want to make sure the $500 I paid out of pocket goes towards my deductible. read more