Excellent business. Reliable, trustworthy and professional work. Has a contractor when needed…read more Answers inquiries quickly. I'm glad that I found Andy's business on Yelp Projects.

Amazing experience with Andy! I found Andy here on Yelp and called him at 8:30am when we woke up…read morewith no heat. He picked up right away and was at my house right when he said he would be, at 10. It ended up being a very simple solution and he didn't charge me anything for the visit. He took the time to explain to me how the equipment worked and was genuinely happy to have been able to help. I will be using Andy for all heating/cooling/plumbing projects in the future. 10/10 would recommend him! He's a kind and fair person.

This truly is a professional organization…read more The installation was seamless, perfectly done and they had no problem when I needed some adjustments made. They were always most willing to answer my questions and never made me feel that I was imposing, or a bother. They removed my old air conditioners, installed the heat exchange system and left my house in perfect condition. It's as if they were never there, except that I now had a wonderful new system. I can't praise Cool Pro enough and I can say without a doubt, that they are one of the best companies that I have ever dealt with. This truly is one of the most professional and the best organization and they were most reasonable!

Eric and the team were so helpful. after they installed our new heat pump he stayed to make sure we…read moreknew how everything works. Hiighly recommended.

No show multiple times and lied about being licensed and insured until after a deposit was placed…read more Took money without doing the work.

Gibson from Gibson Air Mechanical was really great. He came out to install a couple of Wi-Fi…read morethermostats in my home. I had done my research and I was ready to install them myself, but I needed some help getting the 3rd "common" wire hooked up down in the basement. When he arrived, he put on shoe covers to keep my floors clean and immediately got to work. After inspecting the current thermostat wires, he concurred with my assessment (should be an easy job). However, when he went to the basement, he found the the previous installer had done something strange, and spliced the wire somewhere behind the wall only extending TWO of the three wires (which explained why I couldn't find the third wire). Now HERE is what made Gibson so awesome... rather than talk me into doing the extra work of finding the hidden wires (which now would take significantly longer and be more costly), he recommended I buy a different model of Wi-Fi thermostat which could operate with the existing wiring and which I could install myself. To top it all off, he didn't even charge me for the visit. Ultimately I ended up buying and installing the other model of thermostat myself and his advice saved me a bunch of money. I feel bad I didn't end up using him because he was so friendly, trustworthy and helpful, but his business card is now taped to my boiler and he'll be my go-to guy moving forward.

I had them come out for troubleshooting. When i asked them any questions they said "pay the service…read morefee" when i asked when they were going to repair or get parts to repair it. I was only told "pay the service fee" The person didn't know how to communicate and only say "pay the service fee" I tried to call and schedule the repairs but they don't awnser or return phone call. I only went with this company because it is through my warranty. I would NOT reccomment this company to anyone. Don't waste your time.

Needed a whole new hybrid unit, inside and outside. John was exceptional. The old unit left in the…read morecondo was horrible and there were so many things wrong that we didn't realize until it finally stopped working. John, James and Kyle went above and beyond the original scope of the work to do a proper install. Needless to say we now have an amazing unit done correctly. He and his crew are meticulous, neat (cleanup looks like no one was working there) and his recommendations were spot on. A real pleasure to have found him. Hopefully I won't need his services in the future but if I do he'll be my first call. Thanks again.

In 2018 just prior to a really hot and extremely humid July 4th holiday weekend my Mitsubishi A/C…read morestopped working. With each visit by my local HVAC outfit things were continuing to spiral out of control. Each guy they sent to solve whatever the problem was appeared as if it was their very first service call. Yes that's right, on the job training experimenting with my $12,000 almost brand new 3 year old state of the art computerized Mitsubishi! Finally, I had enough!! I began searching for a new HVAC company. I remembered that my family had been using Comfort Control in East Northport N.Y., but was told that normally they would not travel to Nassau County. I called and spoke with Samantha. I explained what I had been dealing with for well over a week and that I really needed help. She said since my family were longtime customers they would come over and have a look. The next day a gentlemen named Anthony showed up. I explained what had previously been done which included bypassing Mitsubishi's internal water pump and jury-rigging the computer board to force the fan to blow warm air even though the unit had shut itself down. Anthony got on the phone with Mitsubishi and began to attempt to first undo the damage which had been done. He was calm, professional and courteous and explained to me he'd get to the bottom of this. After about 2 hours he did just that!! He then began to troubleshoot what the real problem was. This didn't take much time as he discovered a clogged drain pipe and explained one of the first things any company should look for is just that!! He then blew the drain pipe clean using pressurized air. So for well over a week I was sweating my ass off because the local idiots couldn't think to try that first along with charging me hundreds upon hundreds of dollars, which I did get back thanks to a comprehensive report that Anthony wrote up for me to show them. I will always remember and be grateful that Comfort Control bailed me out of a very frustrating situation. Fast forward to Tuesday Aug 25, 2020 and my Mitsubishi shut down for the first time since back in 2018. Called the local outfit and insisted they send one of their two senior technicians. On Friday Aug 28, 2020 they responded and were not quite sure what exactly was going on however they were able to get the unit working again. I got right on the phone with Samantha and explained that I really do not have much confidence in the locals and could she send someone over to give me a second opinion. She said if the unit shuts down again she would do her best to accommodate me. I want to emphasize that over approximately a 40-year period I have used more than a half-dozen HVAC businesses in my area and discovered the hard way that each one is worse than the next and that finding a really good one is nearly impossible. Comfort Control is just that. I cannot say enough good things about Samantha, her father Bill, and Anthony. Besides all that they are just very nice folks who have helped myself and my family with all sorts of referrals having nothing to do with heating and cooling. Unfortunately for me they only serve Suffolk County, NY.

Bill came and diagnosed the problem after a thorough analysis. He took the time to explain to us…read morewhat was happening and what our options were. On installation day, everything went smoothly and on time and as planned. I recommend him highly for his professional service! One of the best contractors I have dealt with.

We had a heat pump system installed and Kyle & his crew were fantastic. Professional, good at…read morecommunicating what options we had as well as very clear timing. They were very respectful, great to work with, cleaned up well & it was all for a fair price. Couldn't have asked for a better experience!

5 Stars - Honest, Quick, and Professional!…read more I had a great experience with this local HVAC company and highly recommend them. Our AC stopped working during the start of a heatwave, and Kyle was able to get out to us quickly. He was absolutely fantastic--friendly, professional, and incredibly knowledgeable. What really stood out was the honesty. Kyle diagnosed the issue fast, explained everything clearly, and made the repair without trying to upsell us on anything we didn't need. That kind of transparency and integrity is rare these days, and it's exactly why I'll be calling them again for any future HVAC needs. Thanks again to Kyle for the excellent service from start to finish!

Nick was fantastic. From the initial conversation, he was transparent, knowledgeable, and flexible…read more He was able to find a time earlier in his schedule to take a look at the issue I was having with my central a/c. I was impressed by his ability to identify where the potential issue was coming from and explaining it thoroughly. Since my unit was an older model, it wasn't clear what parts specifically was needed. However, Nick was able to figure it out and identify the right parts to fix the problem. In addition, his pricing is reasonable and I appreciate his service.

Absolutely amazing overall! My AC stopped working, and instead of immediately trying to charge me…read morefor a service call, Nick took the time to troubleshoot the issue with me over the phone. He figured out exactly what was wrong, told me which motor to purchase, replace the capacitor and patiently explained how to replace both and get everything working again all without ever having to come to my house. He was extremely knowledgeable, honest, patient, and genuinely cared about helping me. It's rare to find someone who provides this level of customer service and doesn't try to take advantage of you. I highly recommend him to anyone who needs AC repair. Nick definitely knows his stuff and will be the first person I call for any future HVAC issues or new purchases!

Had MCN clean my AC ducts. They were neat on time. I have had my ducts cleaned before by other…read morecompanies. These guys did such a great job I'm embarrassed to say what I paid the other companies to do really nothing. I highly recommend McN for your duct cleaning needs.

I've lived in my house in Commack for 1 1/2 years. I decided to get my central air tuned up and…read morethe a/c company suggested getting my ducts cleaned first. I called https://www.yelp.com/biz/pro-duct-air-care-hicksville to clean my ducts, air handler, etc. due to their 5 star Yelp rating. They sent their crew out who told me they couldn't clean the ducts b/c I had years of mold present and that my duct work needed to be replaced, air handler treated and gave me an estimate for a whopping $2987 to remediate the mold. My friends were outraged and suggested getting a second opinion. I got MCN's as referred through https://www.yelp.com/biz/comfort-control-air-conditioning-east-northport. Matt from MCN came to my house today (a Sunday), spent time inspecting the vents and 15 minutes in the attic. He admired the duct work, said that the duct work is in good shape and that not only do I NOT have mold, that my ducts don't even require cleaning. This company deserves your business and lots of good karma. Matt, thank you for your honesty and integrity.

Cunningham Cooling & Heating replaced two AC units for us this summer. Both instances they arrived…read moreon time, in masks to begin their work, which was completed in a professional, clean, efficient manner. Chris even offered to come on a Saturday during a three-day weekend, which we declined. Everyone should enjoy a three-day weekend! Wouldn't trust anyone else.

They improperly installed my tankless water heater with an open vent directly in the room. They…read moreinsisted the job was done correctly but when I sent pictures directly to Rheem, the manufacturer said it was wrong. Only then did they come and fix the job. Then the relief valve failed causing minor flood and mold damage and they have the nerve to charge me to fix the relief valve that failed due to their poor workmanship. STAY AWAY.