I want to give a big THANK YOU, to Josh Pfieffer, one of the technicians at Jen air. During the…read morewinter we had a problem with our furnace. Being new home owners we tried everything to get our heat to kick in. We even had another company come prior to Jen Air and they only resolved one issue. We continued to have issues with no heat. We contacted Jen air and Josh was sent over to assist. Not only did he walk us through what we needed to do for maintenance but he doubled check everything before he left. Fast forward a few months in, I noticed a leak coming from my office ceiling fan. We reached out to Jen Air again and requested Josh. He showed up, on time and resolved the issues. No more leaks, pipes were sealed and I can run my air conditioning without being nervous that I'd damage my ceiling. Thank you again to Josh for being knowledgeable and professional. If we have any issues moving forward you guys are going to be our go to.

He would never ever hire this business again when I you could see my previous review and the…read morebullshit that was answered. They charged me for two days work over $1100 and the guy did nothing nothing at all except to tell me that I needed a different part for another $400. He came back the next day and did absolutely nothing and stood around. I had a friend here was watching everything. I wouldn't hire a new company the next day and they came and fixed the issue within a half an hour to 45 minutes and charged me a reasonable amount. I will never ever contact Jen again. I will never recommend this business. It is horrible. They rip you off.

we had our unit installed by Jim and his crew about 5 years ago. I couldn't be happier with the…read moreproduct or the service. recently I had and issue with the cooling during the heat wave. we called them on a holiday weekend and Jim called back on a Sunday afternoon and helped me get the thermostat all sorted out, now we have cold air. this is one of the best service companies I've ever dealt with!!

There are many HVAC companies called Polar Bear but these guys are the best. Been with them for…read moreover 25 years. They are knowledgeable, reasonable, dependable and reliable. I will not use anyone else. Thank you so much Jim and Denise and your entire crew , of course, for taking care of us like we are family.

I recently had a new A/C central air system installed to replace my old system. Installed was a new…read moreoutside condenser & a handler. It was installed by a different company on Long Island. The install went fine & the unit is working well. HOWEVER, I tried numerous times to contact this company by phone & email. & got no response back. (It's like they fell off the face of the earth)!! So I called Soundview & requested that a tech come down to look at a new thermostat I was looking to install. They sent Justin. He could not have been nicer, helpful & informative. He told me that the A/C unit I have does not require a multi stage thermostat & as such, I can return it to Walmart saving me $270. He also explained that the unit though not top of the line, was a good reliable unit that only requires the thermostat I already have. Lastly, Soundview was a pleasure to work with, Justin showed up on time & as a result, they will be my "go to" company for all ongoing A/C requirements. I highly recommend them!! J.F Smithtown

I must be doing something wrong. I know on ur little island the demand for skilled trades…read moreoutstrips the number of service providers there are. And when you subtract out the unlicensed, uninsured people from your list your choices are minimal. I wanted to replace our thermostat after a slight remodel. The old one was dingy and couldn't be salvaged. While we were at it we decided to add WiFi connectivity beacuse, well we don't really have a true need for that but since a thermostat was only a few dollars more i figured, why not. After examining the current thermostat and the wiring at the HVAC unit i was convinced the the job was beyond my skill level. Having seen Soundview shop every day on the way to the gym an knowing a couple of them work out in the same gym, I thought I'd give the local team a shot. They said they would send someone by to look at the job to give an estimate. The estimator cam by and looked and tinkered with the system for about 45 minutes. in the end he said my control panel wasn't compatible with new generation thermostats. This wasn't hard to believe, we know that the builder relied on a lot of "closeout specials" when building the house 20 years ago. He also mentioned that we may need a new damper. He stated he didn't have the control panel on the truck but he would go back to the office and have them contact me with a quote for the work. He gave me a ballpark but said they office would need to validate once the sourced the exact parts. I agreed and indicated I would wat for the quote even asking how long the job would take. I paid the service call fee on the spot and thanked the technician. Well it's been over a month and I'm still waiting for a callback with a quote (not really anymore). maybe I have a unique facial tick that coincidently tells people to "ignore this man. In the interceding time I've been able to call someone ese have the work done and get on with my life. So much for the local team...

Three years ago this company installed a boiler with an upside down relief valve and an undersized…read moremain circulator, leading to system failure and no heat this winter for my 83 year old father, living alone. After $2k emergency repair, another $5k to fix.

Nothing but fantastic things to say about Central Air Systems and hvac technician Will who came to…read moreprovide emergency service for me in Ridge today. My upstairs zone AC air handler stopped working during this crazy September heat wave with temps consistently in the 90s all week. Called for an emergency service repair to try to get me up and running. They were able to squeeze me in only 2 hours after calling. Service call rate was extremely reasonable (half the price of others I called that weren't able to get to me for at least a day - even as an "emergency"). Inspected my condenser coil and pressure, air handler coil, and blower motor. Diagnosed blower motor control unit on the fritz / starting to fail, combined with super high head pressure due to clogged condenser unit coil. Was able to get me back up and running cleaning coil and jump starting blower motor within 30 minutes and unit cooling much better than it was before to hopefully get me through this heat wave before cooler fall temps come back. While they were here they were able to measure and run some calculations to put together an estimate for me to convert my upstairs zone over to a ducted heat pump setup, relocating my air handler for my second story upstairs zone to my attic from my basement and better plenum / air box design to help resolve lack of airflow issues also contributing to inefficient cooling upstairs vs replacing the blower motor in a 12 year old unit as a cheaper option. With that said service rep was very knowledgeable and transparent regarding the different options and cost effectiveness. Never felt like I was being pressured or sold in any direction, only given details to make an informed decision. Hoping when I get the estimate back to convert this zone to heat pump, taking advantage of various rebates (federal and state / PSEGLI as they are an approved contractor for utility rebates to stack), alongside attractive financing options to help with monthly budget crunch due to overall inflation from pandemic, that will be able to upgrade and save money in the long term vs trying to keep my 12 year old less efficient Rheem system running. Definitely going to continue to use Central air systems for service and preventative maintenance going forward! I will provide an update once I have the heat pump installed, but given my extremely positive service experience, hopeful that value on install and overall performance is also a 5 star experience. My pets thank you for helping to keep us cool during this heat wave Will!

Quick to respond to a service call on my furnace but technician spent over 5 hours replacing the…read moreinducer motor and fan assembly. The technician had to travel over an our roundtrip to the supply house twice. I got charged $923 and feel I got charged for the technician's mistake and using a supply house that is so far away. Neighbor paid about $500 using a different HVAC contractor for the same job plus replacing the control board.

I wish every service company operated like Napolitano Heating and Air Conditioning.  I have a 7…read moreyear old Navien tankless water heater that was beginning to worry me.  Some of the parts on the manifold became corroded and I got nervous traveling on vacation with the concern I'd come home to a flooded basement.  Navien stopped manufacturing the manifold. How a 7 year old part can be considered obsolete, doesn't speak well of Navien, but that's another issue. I was told by a prior Navien certified plumber that I should replace the unit for 10k or he could try to custom build the manifold, however the plumber didn't exude the confidence that Mike did and his quote was also a lot higher than Napolitano's.  Once hired, Mike was a man on a mission.  He not only rebuilt the manifold, he made it look easy (trust me it was not) and on top of this, he was meticulous, kind and patient.  Prior to leaving he noticed a problem on my baseboard bleeders and replaced them for a nominal fee. My heater is working like a charm, I am very pleased. I trust Mike implicitly with heating and air conditioning systems, he's done a couple of repairs on my aging system always for a fair price.

Great service and knowledgeable and Dependable …read more Great workmanship Prices aren't too bad for tuneups

PRICE GOUGING! Charged me $289 for a part that I can buy for $83 plus $229 for service because it…read morewas the weekend. I agreed to the service call fee but to charge me 3.5 times the cost that buy the same part is absolute thievery. Just plain GREED.

We cannot thank Dyno Heating and Cooling enough for saving our Christmas Eve! We came home to…read morediscover our oil burner wasn't working--on one of the coldest nights of the year. After calling around with no luck, we reached out to Dyno Heating and Cooling, and they were incredible from start to finish. Kristy, the receptionist, was so helpful and reassuring when we called in our panic. She quickly arranged for Mike to come out to help us and made the whole process stress-free. Mike arrived at our house within 45 minutes of our late-night call (at 10:30 pm!). Despite not having worked with us before, he treated us like loyal customers. He quickly diagnosed the problem, replaced the broken part, and even stayed an extra 20 minutes to make sure everything was running perfectly before leaving. The service was professional, fast, and extremely reasonably priced--especially for an emergency call so late at night. Both Kristy and Mike went above and beyond to take care of us. We highly recommend Dyno Heating and Cooling and will absolutely be calling them again for any future heating or cooling needs. Thank you for turning a stressful situation into a great experience!

If you are looking for an outstanding heat and cooling company, look no further!!! I am so happy…read morewith the outstanding care and exceptional professionalism provided by Mike ( the owner) and the entire staff!!. From start to finish, the entire process was seemlessand stress free. The honest and hard working crew that came to my house exceeded all my expectations. They were punctual, respectful, and incredibly efficient. The level of expertise and attention to detail was evident in every aspect of their work. You could tell they all take pride in what they do. Once the work was done, Mike made it his business to come by and make sure everything was more than 100%. I highly recommend Dyno Heating and cooling to anyone in need of a reliable and topnotch service!! Thank you Mike and Oscar for a job well done!!!! Christine ( Holbrook)

i needed emergency AC repair during a heat wave on a Thursday. I called around to a half dozen HVAC…read morepeople, no response or said they could come by the next week. Eddy was there that day, fixed the problem. I was expecting some crazy emergency rates, but no, Very reasonable. Highly recommend.

Eddy (and ECE) is the best. Reachable day and night he helped us through an emergency heating…read morerepair late night last night, and even followed up afterwards to make sure everything was continuing to perform as expected. Really appreciate the help and will be looking to Eddy for all my heating and cooling needs going forward. A++++.