The service here is incredible. We had an original wedding and engagement ring. We wanted to…read moreupgrade and with 48 hours they took the ring, used the redesign idea they came up with and had the ring ready to pick up. Simply amazing and at a reasonable cost for the work and the stones. Wow!!

Nadia is the best!! I couldn't have asked for any better customer service. she's been amazing every…read moresingle time.

My fiancé wanted to design my engagement ring and he had big ideas! We went to Michael Herr's as I…read morehad bought jewelry there in the past and their customer service is exceptional and it has a great, friendly atmosphere. Michael meet with us and helped my fiancé design my engagement ring/wedding band. He spent a good hour answering all our questions, making suggestions and coming up with exactly what we wanted. The result exceeded our expectations. It is spectacular! We also bought my fiancé's wedding band there. I highly recommend Michael Herr Diamonds as they treat you like you are their only customer. I can not say enough good things about them.

Excellent customer service, quick on the spot repairs. Thank you! I'll be back fasho.read more

Huffman a wonderful family owned business. Knowledgeable staff always ready to help. Excellence…read morequality ofcare given to each client.

Had my watch battery replaced recently in there. Excellent service and reasonable price.read more

I had a really good experience here. I've got a couple of wooden watches that can be finicky if you…read moredon't have the right touch. I was worried about damage while making a simple battery replacement. I came in here and, unlike a previous watch repair spot, I was in and out in a minute with my watch looking perfect without even a scratch. I'll be coming back!

I left an unfavorable review a few days ago. The owner contacted me the next day and resolved the…read moreissue to my satisfaction. I was very impressed with his response and his willingness to address the issues. It says a lot about his conscientious and commitment to making things right.

I called to find out how much it would be to take off links from a gold bracelet. I was told $40…read moreon phone. When I got there they said $50. When I checked out , it was $70. I also brought in a watch for a battery. It was $15 on phone, $25 in store. Received both back, watch battery worked for half day. Brought back and they said it was watch that needed repair!!! Wouldnt give me a refund for the battery!! They are more crooked in Chesterfield than they were on Maryland Avenue!!

Now I feel obligated to share a review for SEATTELE JEWELERS because I had a horrible experience…read morewith Seattlele Jewelers. I came in very tired about two months ago asking to resize my grandma's ring while going through some serious medical treatment and I told them that I really need to wear that ring one me. Phyllis, the employee took wrong measurements and they resized after 3 weeks of waiting to 8.5 instead of 7.5. I did not complain and agreed to pay so after another week they finally did resized it properly. When I came to pick it up I noticed a wedding band that was about 600 dollars and the owner said that he will give me"discount " and sell it for 500$ plus resizing for another 150$.I was just coming from the hospital procedure and could not think straight so I agreed. Within a week the ring was resized and I came to pick it up and I did not like it and I politely asked if I could resell it at least for 300 o 400$ to get my money back. The owner looked me in the eyes and he said he cannot give me money back because it was resized try to sell it somewhere else. I checked with "Scotsman Coin and Jewelry" and with "Diamond Direct" and they both said that they could only give me back 150$.(within a week from the day it was purchased. Before posting this bad review, I called Saettele Jewelers and talked to the owner telling him that he lied to me and instead of apologizing or offering me refund THE OWNER THREATENED WITH A LAWYER SAYING THAT HE WILL SUE ME. I said "SUE ME FOR WHAT, for the fact that I want to put honest review so other people do not lose money? Anyway, BE CAUTIOUS OF ALL THE GOOD REVIEWS BECAUSE MOST PEOPLE BUY IT AND JUST ENJOY IT AND NEVER TAKE IT FOR APPRAISAL NOT EVEN KNOWING WHAT THEY GOT.IF YOU ARE NOT RICH BUT MIDDLE CLASS PERSONE I WOULD NOT RECOMMEND DOING BUSINESS WITH SAETELLE JEWELERS.If you are not rich but middle class person I would not recommend doing business with Saettele Jewelers.Also if something bad happens to me I made sure to warn my family that Saettele threatened me with a lawyer, hopefully they will not take a revenge on me for this honest review because they tried to scare the shit out of me instead of apologizing and giving me my money back the assistant said that I am blackmailing them.

If you want a grandfather clock or have one that requires repair, Jansen's is the place. Extremely…read morecourteous and friendly, they know their products well. They are located in the historic main street district of St. Charles but will travel to most St. Louis locations. I recently had a problem with our grandfather clock. Versus rushing to send someone over to run up a big repair bill, they suggested many fixes over the phone for free. They did have to send someone out, but it was unbelievably low cost and the technician was fast and extremely friendly. They will perform simple fixes or complete clock overhauls.

Broke the band on my watch at the airport and stopped in on my way to my hotel to see if they could…read morefix it. Fixed my watch with no problem. I was in and out in about 10 minutes. Great little shop and the owners are super friendly!

I had a great experience. Van is knowledgeable and thoughtful and patient and just a great person…read more Can't recommend it enough.

The team there is so nice, very knowledgeable and helpful. They helped me & my Fiancé pick out our…read moreperfect rings and for them custom ordered in time for our wedding just a month before the big day!

I needed two necklace charms to be put on one chain. They gave expert advice and it took less than…read more20 minutes! My wife loved the necklace for Mother's Day. Still looks good. I forget how much but it was very reasonable. Nice bag to go with it. No wait at lunch time.

Brought a couple of watches that had band issues. Metal band was loose due to bent connector while…read morethe other had a torn rubber band. Quick repair and reasonable price. I dropped it off, grabbed grocery next door then collected after. Shop is somewhat in an obscure spot that you'll not notice it unless you are walking from Duerbergs over to Chipotle. Once seen you'll always remember. Great service.