I called after hours and they still had a receptionist/scheduler who took my information and…read morescheduled an appointment for me the next day at the time of my request, the time that worked best for me. Gary came out right on time, called twenty minutes before arrival letting me know that he was on his way in a company truck, and not only replaced two thermostats, but also replaced a worn out rusted compressor. He had all the parts I needed to get both of my systems running great. He worked fast, didn't wear too much cologne, and had a mellow cool demeanor. He was the type of guy who won my trust quickly, as did the company. Thanks All City for a job well done, knew what to do, handled quickly, and had all the parts needed.

We had an issue with the drains in our bathroom, so Hernan came out to service them and did an…read moreawesome job. He was very friendly, professional, and worked quickly to resolve the issue; he gave a thorough explanation of what he was going to do, and I appreciate that he didn't try to upsell or pressure us for any additional services. It was a five-star experience going with All City Plumbing--thank you, Hernan!

The work this company do is great! I recommend using them if you are having any AC problems. I was…read morereally amazed that they replaced my old furance and doing the new installation they brought everthing up to code. They also cleaned the condenser and cooling tubes. The company also offer first year maintenance for free. I will be calling them for all my AC needs going forward. Thanks for excellent work! Paul

If you're looking for a AC & Heating company save yourself some time and money and call Chris at…read moreVaxs. They put in an amazing system at a great price and the quality of the work and people at Vaxs is the best. The whole team was professional and very pleasant and their work is top notch and really well done. Make these guys your go to for heating and air you won't be sorry. Thank you Chris and your whole team for a job well done!

Great team and quick service! Very professional! They didn't push any sales. The technician walked…read morethrough all my options to repair or replace my HVAC system. I chose to replace and their team took care to make sure I received a great price. And they installed the next day! The install team were very friendly and professional. They made minimal noise during the install, made sure to protect my flooring, and left no mess after. They walked me through the system before leaving. I couldn't be more happy with my new system and the service NEXGEN provided.

Ryan A. Was great!!!…read more I pay monthly to be a VIP member. Till this day I still don't know what that entails. I was not happy with the customer this last time around, when I called. My air was not coming out cold. I called on a Friday morning was told oh we have to send the person who went to do your maintenance service just a few weeks prior. (Why? It was a maintenance!) in the case this rep might have done something wrong, which I doubt he did. Unless he did something intentional. So, I had to wait till Tuesday. I went days without air, no it wasn't extremely hot but I'm in menopause and not having air when it's warm outside is not good for anyone! Tuesday comes around and they cancel on me. At this point my blood starts to change temperature to warmer not yet boiling. I'm like oh hell nah!!! They reschedule me to Friday. I was not going to be home Friday morning due having to run into the office for a few hours. The service rep Ryan A. called me. I was rude yes cause at this point I was going to cancel my service with Nexgen after they came to see WTH was going on with my air. I informed Ryan I was not going to be home he asked what time would I be home, I said after 5. He asked if he can come between 5-6. I said ok. I explained to Ryan what was going on and what happened. He didn't even look at anything yet and explained to me what he was gong to check on. He didn't try to sell or tell me everything else that needs to be done or suggested to be done: Yes, I completely understand your air conditioner and maintenance is an investment to do the things to keep it running and intact. However, right now in this crazy world we are all having a hard time keeping food in our fridge and making sure we have money for gas to get by. I just needed to put this honest review out here! I am a female home owner and I make the decisions in my home when it comes to who I allow in my home to help us maintain what we have. Ryan didn't BS me. The service was not cheap but it wasn't something that would put me out till next pay period. I told Ryan I was going to cancel Nexgen due to the horrible customer service I had received, till the service he provided. He was patient, not trying to sell everything he could find on his lap top. He found the issue showed it to me, fixed it and explained preventative measures when we are able to financially. Not pressuring me. Thank you Ryan A with Nexgen.

Thank you Otis for coming out to my house so quickly to help me with fixing my heater. What an…read morehonest, kind man. I am a forever loyal customer.

This company is professional and knowledgeable! Our older…read moreheater was repaired successfully on two separate occasions.

Ruben is a True Professional!…read more I recently had an issue with my home AC unit in Lake Elsinore that stopped cooling properly during this hot weather. RKM reached out immediately and sent Technician Ruben. From the moment Ruben arrived, he was courteous, professional, and respectful. He thoroughly diagnosed the problem, explained everything in clear, easy-to-understand terms (no technical jargon overload), and got right to work. He replaced a faulty capacitor and performed a full system check to make sure everything was running perfectly. The repair was completed efficiently, and my AC is now blowing ice-cold air. Ruben even took the time to show me a couple of maintenance tips to help prevent future issues. I'm extremely impressed with his knowledge, speed, and friendly attitude. Kudos to Ruben for his Great service and professionalism. He's a top-notch technician who clearly takes pride in his work. Thank you Ruben!

Here I am, shouting out RKM again! Ron came out to do a flush of the water heater, and he was quick…read moreand thorough. He noticed that we had a drip on one of the faucets connected to the system, and took care also. This was the second time he'd been out to see us, and both times we were impressed with his professionalism and attention to detail. In addition, my wife has spoken with Amy in the office on several occasions and is ecstatic about the help she has received each time. Amy is extremely knowledgeable, and has a smile that radiates through the phone. You can't go wrong with RKM...they're worth every penny!

Ulisses came out to service my AC last minute Due to…read morecondenser not turning he was quick do indentify the problem, and while on the visit installed a Soft starter to help the longevity life of my ac compressor & its way more efficient and way quieter than before! Did a amazing job!

The whole team was great!! Ulysis is super nice, informative and price was reasonable. He installed…read morea 3ton new furnace and AC and I got new ducting for a one story house. He said it would take two days and they finished in one and a half days and keep in mind this was 95 degree weather and the team was super profesional and they cleaned up afterwards. They were ahead of schedule. The whole team was exceptional. It works wonderful and so quite. I will use them for future maintenance.

I have been with Fire-N- Ice for many years. Thanks to them my A/C and Heating work flaw less…read more Their professional maintenance of system provides comfortable and worry free service throughout the year. Thank you Fire-N-Ice. Raj K

Our A/C went out, we contacted several companies, and Fire-N-Ice was quick to respond and available…read moreto fix it. Our technician Jason was knowledgeable, professional, and efficient. We will be using them again!

Faisal is the guy that kept his promise on schedule, good work, clean all old equipments, he use a…read moregood AC brand Goodman, reasonable price. Highly recommend to who are looking for air conditioner replacement.

I requested a standard maintenance call and as usual, Faisal was prompt and honest. I highly…read morerecommend this company for your heating and air conditioning needs.