More like 3.5 stars. It is worth the extra miles and money to go farther east out of Denver and avoid the traffic on I-25. I'm talking specifically about FRIDAY AFTERNOON TRAFFIC! I have tried many alternative routes on my journeys to/from Fr. Collins in an attempt to avoid traffic and this is the best one. It really is the only way to go to the airport from points north of 160th. OR if you're headed NORTH out of town you can stop at that new Costco and the world's largest liquor store on your way to your destination! Tip: Save a bit of cash by taking Tower Road off or on from 470 instead of Pena. Maybe it is more direct to go straight up/down I-25 but on 470 you can pay for the privilege to cruise! read more

It's a mob style racket. Over priced. Auto payment has no options just take $30 to refill account. Pay more if you don't join their ET sticker club. Which is still over priced. Too many tolls and cost too much. Pay us or join and pay less but still get robbed either way. Already expensive stage to live in they aren't helping. Roads are smooth is about the only good thing. Could still be that way with a cheaper toll price. Already paid $60 in about two weeks being a ET member. At this rate, it's $240 a month if you have to do the same route every day. They make more than enough $$$$. Not clear when it comes to how much your gonna get charged. Just like anything else Government ran. It's a scam. read more

Mixed reviews. I have to use this beast now that I am moving out to Reunion. The tolls are high for this road (and this comes from someone who used to use the toll roads in Illinois). However, when I recently had a transponder issue I called their office and the customer service person was friendly, quick, and professional. Therefore, I'll give them a solid 3. read more

If you've driven this road more than once, you've no doubt noticed the lack of traffic. That's because even the locals are fed up paying outrageous tolls, fees and fines. If you're headed North from the airport to Westminster, Boulder, Ft Collins, etc, you are basically screwed. The only real alternative is to go all the way in to Denver on I70 and then north on I25 / 36. Given the state of Denver traffic, you're going to double or triple your travel time (less if you are way off peak). Also, if you are renting a car, listen very carefully when they ask you if you plan to drive on the tollways. Every operator in Denver has dealt with so many unhappy customers, they now have a "package deal" for you. It's still a ripoff, but it's better than the hosing you'll get if you don't sign up for it. read more

In my opinion a total scam! I never received a bill until I received a letter from an attorney asking for almost $30.00. I took this toll road one time. After a lot of hassle they charged me 4.90 even though posted tolls are $1.95. Apparently they charge you if you change lanes. I'd walk before I got on this scam of a road. You were warned! read more

I love the tollway and so I read these comments with a somewhat sarcastic frame of mind, but I love how we blame another nameless corporation or government agency for our mistakes. You'll get a lot further if you treat the people on the phone with respect and explain without whining for complaining. They are just doing a job just like you have to do a job also. This is a tollway and yes it costs real money. The problem with the existing roads in Denver and the process applied is we have to constantly pass some sort of project (like T-Rex) that just talks about the build cost and not the cost to maintain. So we end up building something, not maintaining it and paying to rebuild it once again. While tollways in Chicago are low relatively speaking, the cost to build was lower, it was completed many years ago, the capital cost has been paid for, and the current tolls pay for maintenance. If you look at any history on the Chicago tolls, the original tolls were quite high relative to the years they opened. The current E-470 tolls reflect the huge capital cost of a highway system. If you don't like the tolls, you have a choice, but you don't have a right to complain. On customer service, it's a lot better than calling your local government to get a pothole fixed. Every time I call E-470, I select the option and if needed I speak to a real person. I've never had issues with charges, my transponders or billing. I have all my kids on the same bill. In cases when I have called, it's never been a hassle to get adjustments or to get validation. If you hop on the tollway mistakenly because of your GPS, you need to setup your GPS to avoid tollways, duh! And how did you miss the huge "TOLLWAY" notices? If you stay on the current highway and avoid the tollway, the GPS will calculate a new route for you anyway. GPS technology is over 10 years old in most cars. Common people, our cars are loaded with great technology that informs us, is safer and yes allows us to make decisions on how we want to drive. read more

I will never pay you. I won't be extorted by you're ridiculous late fees for mail I never got. You will never get $380 for me in this lifetime or any other. I agreed to pay the original amount for the use of the road (about $30-40) and you people were beyond ignorant on the phone. I'll die before I pay you scam artists. Tourists and anyone passing through this commie state beware! They hide behind the guise of "convenience" as a no stop toll but will send you a bill (that many never even receive, myself included) it's lack of traffic isn't because it's an "express way" it's because all the locals wised up to these peoples and their ways. I hope the worst for 470 and anyone who works for that extortion scheme, the absolute worst in life. read more

CROOKS!! I rented a car to drive through Colorado. The toll booths don't have a pay booth for some reason. I am now slapped with paying the toll (which I would be fine with) plus paying the rental car company $15 for every toll passed. The problem is they have 3 tolls within a short drive. I tried to see if I could pay them directly to avoid the fees with the rental car company and they refused. It is a SCAM they have set up with the rental car companies read more

Have to report that the company that manages E470 (east of I25 to the Denver airport) has improved their service. We just purchased a new car and drove it without transponder for about 3 weeks... the customer service rep found all of the transactions (temp plates, new plates, etc) and applied my account's discount for payment on our next bill. No hold time, website was updated while I was on the phone. EXCELLENT service and management system. YES - it is expensive. and YES - they were not well managed in the early days but give them another chance... If you want a road that's well maintained and takes you straight the airport, I'd recommend E470. Wish I could say the same for NW Parkway (see my separate review and all the other frustrated customer posts under Northwest Parkway Authority) which is adjacent to E470. read more

Wish I could give it no stars. Horrible customer service, terrible value, and an immoral and shady enterprise. You don't send me a statement for over three years and suddenly I owe you late fees and am in collections!?! I implore all Denver area residents to boycott the use of this highway. Let them go bankrupt! read more

The absolute worst administration to deal with. The people who process the tolls and are SUPPOSE to send them out within 30 days. They fail routinely to do their jobs very effectively. I feel as though they purposefully fail to get your toll bills to you in a timely manner (or if ever in my case!) in order to charge you late fee's and fines to create extra revenue. (because we don't pay enough Registrations and licensing already!) I feel It's an absolute joke and money scam. Avoid the Tollways whenever possible! They won't get your bills to you and when you finally remember that you never got a bill for the few tolls you went through, it's too late, they gotcha for a few hundred. read more

These people stink. The tolls are ridiculously high for the amount of time you save. Now they are demanding payment for tolls incurred by the person who stole my license plates, despite the fact that I have a police report to show the plates were stolen and THEIR photo of the plates on a car that is clearly not the car that the plates were legally registered to. When I call to complain they just stonewall. A-holes. (Why can't I give 0 stars Yelp? They don't deserve any!) read more

I have documented paperwork with a bill of $1,085.97 for a total of actual toll used of $54.60 these people are stealing from us and people are letting them get away with it. I will be contacting the news and making a big deal about this. read more

For a toll road, it is OK ... good road, not a ton of traffic, and emergency road service. But ... it is stinkin' expensive! I already pay road taxes! Wouldn't mind finding another route from Longmont if any of you have suggestions! read more

Signs stated the Toll Road was free that day. Two months later I get a bill in the mail for 5.00.... Can't argue because the sign is no longer there and looking at all these great compliments I better just pay up. Wont take this road again. County line here I come! read more

Most crooked billing EVER. I dont know why we don't figure out that we need to leave for the airport sooner..... Getting bills for December in June. Getting a late fee notice in August for tolls in March (that we never received a bill for) It never changes. Unethical billing practices. Would love to start a class action lawsuit. read more

Don't drive on their roads they're a bunch of crooks. They will send people late fees when they haven't even got a bill yet.

New to the area. I had to pay more than 100 bucks for driving to the airport for times. Never again. Rip off! BE AWARE!

No, it isn't cheap. But for me the alternative (i.e. I-25) is worse. I figure it is safer and less stressful and puts less wear & tear on the car (maybe not tires) which amounts for something. With the transponder there is a 15% discount. In addition, I have had no issues with billing. The website highlights the costs, so best to have a look first. I have seen the E-470 roadside assistance on several occasions, so it looks like they are responsive. My only complaint is that it wasn't real clear that the NorthWest Parkway (NWP) is a separate toll road (different ownership). This seems a bit strange to have 1 toll road morphing into another, but whatever. NWP is ridiculously priced... makes E-470 look reasonable. There is signage around I-25, but I wasn't sure what it was until later. Anyways, I get off at I-25 to avoid NWP. read more

Their $35.00 "auto debiting of your bank account" is a complete RIP OFF! Then when you call customer service to ask about and must close the account to get $ back---they said it can take 6 WEEKS (30 BUSINESS DAYS!!) to refund your money! Obviously a business with no competition--sheesh! If anybody from E-0470 is reading please expedite the return of funds for account- Account Number: 783429 Your response does not address the "up to 6 weeks" to refund funds- read more

This place is border-line fraudulent. I've attempted to search my bill online for two years using my address and plate number and to this day I'm unable to locate my billing information. I called the toll-free number, as I finally received notification from collections, and they told me they were able to pull up my information through the same section of the website that I was using. Yet, I still cannot locate the bill on the website even after confirming I entered the same information as the representative... I receive the message: "An account could not be found with the information that was provided." I admit I should have called earlier - lesson learned - however why even have the option to pay online if your computer system is incapable of providing customers their bill. read more

This is the worst state in the USA!! I thought we would make CO our new annual destination, but 3 months after we visited CO we receive ONE toll bill that states since we didn't pay the FIRST which we never received we owe more now. This cannot be legal. I am advising with attorneys currently to fight this. I hope NO ONE ever visits CO!!! This is such an awful thing to do to visitors. I have coworkers who do not get these toll bills, yet out of state people do. So now CO has discriminated me by sending me a bill that instate people do not receive. read more

I never recieved a bill until now from a toll of $1.45 in 2016 now asking for $71.45 almost 700 times the original fee. I called a few times to resolve this, and they still want to charge me a collection fee. After getting nowhere towards a resolution, I reached out to the BBB and found several hundred conplaints with the same story. How this is lawful is beside me. I thought to pay it to get it over with but I cannot believe how they are price gouging the public like this. I will not use their roads in the future. Users beware, you may be a surprise bill over 4 years after use. The dmv doesn't keep active records that far back, I have to make an appt during a pandemic to get the address change information I need to prove they sent all the bills to the wrong address. read more

If I could give zero stars I would. This road is only for the rich, middle class getting screwed again. Ridiculous amount of money to drive on it and I feel sorry for the girl who gets paid to try to stick up for this robbery of a road on here trying to justify why it's so expensive. No one cares why it's insanely overpriced, we just want a reasonably priced toll road to ride on to avoid traffic on 25, and also help lighten the traffic on 25. If it was cheaper, it would pay off the bond debt faster because more people would drive on it. But I guess that's too hard of math for these people to figure out. read more

DO NOT RIDE ON THESE highways!!! My 150 balance turned into 1200 cuz they were sending the bill to the wrong address. Other than a Vehicle reg how ( I don't own that tag anymore) what can they do to you? Civil Lawsuit, credit report???? such a scam, I don't want to pay, actually I don't have the money read more

I have never done a Yelp review before, but for ExpressToll / E-470 Highway Authority here in Colorado, I will. They habitually use unethical billing practices - after years of this, it cannot be an honest mistake here and there. They seem to intentionally delay "receiving" payments that come in the form of a physical check in order to assess undue late fees. Either a) my bank (USAA - one of the best) can never get the online payment to them in time, yet it has never been a problem with any other creditor, or b) ExpressToll has a policy of checking their mail about twice a month, or c) or the USPS consistently delivers mail late to them, unlike I have ever seen the USPS do elsewhere. Then, ExpressToll immediately assesses a late fee - 100% of the time. Please beware! Better yet, if some one at the State happens to read this, please look into the charter for the Express Toll operation altogether. Back when E-470 was first instituted, the citizens of Colorado were told that the tolls would only continue for as long as necessary to pay off the cost of building the road. Now, toll roads seem to be a permanent (and ever expanding) fixture in Colorado. Why not disband this government-granted monopoly and bring some much needed relief to the traffic congestion in the Denver metro area? read more

Never received a bill until received a debt collection from attorneys Colorado on behalf of highway authorities. As stated in other posts, call to highway authorities is useless as they claim to have sent 3 statements and claim I ignored them which I would not do. Customers become exasperated and just pay as I will do. No toll booths lead you forget you were even on toll road on vacation so why would you even give it another thought. Highway authorities claim I should have called to see why I never received a bill for driving toll road. Toll roads in my state and surrounding have booths to pay. Exasperated! read more

Since the opening of the HOV lanes on US 36, on Sept 11, 2015 I made the decision to purchase two transponders and open an ExpressToll account to comply with the requirements to use the HOV lane with two occupants in the vehicle for "free". I received the two transponders within a couple of days I installed them on my vehicle. On October 14, 2015 I received a statement from Express Toll, on that statement was a charge for 3 tolls for which I was in the HOV lane with my wife in the car. The transponder was set to the correct position, I believed I should not have had this charge. I called ExpressToll and was told that I installed the transponder incorrectly, the transponder should be mounted behind the rear view mirror instead of below the mirror near the dash as I mounted it, and for that reason no refund would be issued. I immediately mounted the transponder behind the rear view mirror as instructed. This month I got my statement from ExpressToll, once again I was charged for one toll. Again, my wife was in the car, the transponder was mounted as instructed. I emailed ExpressToll and got a response that the transponder needed to be horizontal rather than vertical. And again, there was no mention of a refund. I looked at my account and see there will be an additional 3 tolls coming up on the next bill. Once again, my wife was with me in the car when I was in the HOV lane. I looked at the instructions to mount the transponder per the ExpressToll web site. The instructions read as follows- " STEP 3: Then peel off the top layer of the double-sided tape and affix the transponder on the INSIDE of the windshield below your rear-view mirror with the HOV / TOLL switch side facing the driver" The way I mounted the transponder in the first place would have been correct per the instructions given. The instructions do not say anything about the transponder having to be behind the mirror or mounted horizontally. I requested a refund from ExpressToll for past tolls, present tolls and future tolls (for my next months bill) since I have complied completely with their instructions. To date, I have not received a refund. Since installing the transponders I have not been able to use the HOV lane for free even once. This program and company are a complete total failure. I am sure that 1000s of people are being charged by ExpressToll even though they have complied with the HOV requirements. I am at their mercy because I had to fund an account which they charge at will and even though I dispute the charges, they won't issue a refund. read more

E470 and the whole company is a monopoly and run their business to the demise of the public. They have told me multiple times that I have not paid bills that I have repeatedly paid. They continue to say payments from two years ago weren't resolved because they didn't have my apartment number, yet I received bills and multiple representatives have told me I was making payments all along. If you have anything past due, pay it in multiple payments instead of the total amount, as they have NO record of phone calls or payments available to you as a customer from years past. As such, keep EVERY email from the beginning of time around payment and correspondences. I will avoid E470 like the plague, as it is evident that they are money hungry and will replicate charges with poor business practice to follow. read more

I took a trip through and back through an e470 road. I never got the first bill, only the one from the collections agency a week before it would incur a secondary fee under the verbiage "Civil Penalty" amounting to $25 where the collections/lawyer agency would take me to court. The only option provided after multiple pleads was to mail, yes the only option was snail mail, documentation of my current address and confirmation of mailing address at the time through the dmv which would then be reviewed. This review was not guaranteed to stop the civil Penalty fee from occurring and the information from the collections agent advised the dispute department usually gets to it outside of 2 weeks, but usually more. Please, if there is any other option available, please please please avoid these e470 roads. They may seem like a nice short cut, or even google suggested them, but you will lose the time you saved seven fold from the wait on hold to speak with a representative who is unwilling and unable to help you with anything but taking a card number. read more

I'm from out of state, and agreeing with some of the what the locals are saying - crooked billing. How is it that I only receive bill statements when they're past due? And then in order to pay the actual bill, I end up having to sign up for a whole account (8 pages of forms), and put a CC on file (that can't be removed!) After I paid my bill, I thought it was over with. Then I get ANOTHER letter from some nationwide attorney for *another* past due amount. This is the worst POS ever. Next time I drive in CO, it'll only be in a rental car - way easier to have it proxied through a rental company. read more

Never used this road as im in nevada not Colorado. Can not find any information on this. Unless I sign up and have $35 in my account. Absolute scam. read more

My girlfriend and I drove 3 segments of this road to circumvent the awful Denver traffic. Because we travel, we received their bill a week after the due date for $39.45~! We travel all over the country and have never paid over $10 for a toll. Tolls usually run $3-4 around Chicago. The Mackinac Bridge was $8 for our truck and RV. $40 is Highway robbery~! Trying to pay the bill, we were unable to reach a human, so we are confused about the late fee. We will NEVER drive on E470 again~!! read more

Paying roughly $120 a month to use E-470 on Tuesdays and Sundays. You be the judge. They "want to keep a certain amount in your account" so they just keep charging you instead of simply charging you the appropriate toll fees. Don't recommend. read more

Major construction and delays. Fees should be reduced for inconvenience of using this roadway.

What everyone else says. If you're here it's too late. You didn't know and now you do. Legal scamming at its best. Didn't receive any notice about the toll until the "toll evasion" and then exactly a month later another letter with additional Civil penalties. Funny that I didn't get a single notice about the original amount, so I couldve paid just the tolls.. But I do start to receive them regularly once extra "civil penalties" have been added. I seriously thought this was a scam I should ignore. It is indeed a scam but not sure what repercussions would come from not paying. read more

Had no idea a highway could be privately funded, and use common numbering system for the interstate network (oh, with an E in front), and charge an unbelievably high fee, with no recourse to the traveler. This is a scam hiding in plain sight for out-of-state travelers. Yes, pulling a travel trailer, so 4 axles = 3x the cost of 2 axles, and get a nice $33 bill for a whopping 26 miles. Every toll we've every paid with our trailer has been half that cost for twice that distance. Pisses me off they can legally get away with this, just hope folks can see this and become aware. We could have easily avoided using this rip-off highway on a Saturday afternoon and still made it to I-25. Now I have to pay these crooks. F. read more

We traveled with our family over this toll road in summer of 2013. Six months later I received a collection notice from attorneys for $35 for one trip -one way. When I called and explained that I had never received a bill they claimed to have sent five bills. We pay all our bills , check our mail daily and I can assure you we never received anything from E-470. It is frustrating for a out of state traveler. Don't take this road. They are a rip-off. If you google it you will find all kinds of similar stories. read more

Being new to the area & state I got on the toll road twice at different ends. Both times realized what I did & got off. I received 2 bills by way of my old, out of state, address with the amount stated & no other fees. There was a note stating a date when a late fee would be charged. I went to your website pulled up both statements & paid them online....no muss no fuss. I stay off the tollway now that I'm familiar with the area. One of these days I'll probably get a toll sticker but for now don't really need it. read more

At first the prices they have in the www.E-470.com website looked good for me ($3.45) so I used this road and drove from Ft.Collins,CO to the Denver Airport. It was a mistake. The price you see in their website is the price per road section, and it is unclear where each section begins and ends. So from Ft.Collins to the airport you will use two different sections of the road, so it is $6.90 going, and $6.90 returning, for a total of $13.80 for using a road that only saved me like 20 minutes in total. So my recommendation is to avoid this road, check their map (https://www.e-470.com/Documents/DrivingE470/E-470%20Map_website-2015.pdf) and you will see some letters A-E above the road, those are the sections. Each time you pass one of those sections you are charged $3.45 read more