I am extremely disappointed with both the service and the results. I came in hoping for a luxury…read morespa experience but left feeling frustrated and dissatisfied. My hair is already black, and all I requested was a simple refresh with an all-over black dye and a trim. Instead, I was charged $305 and spent nearly four hours in the chair because the stylist was working on another client at the same time. For such a basic service, that kind of price and time are unreasonable, and to make matters worse, I left with visible dye on my scalp. This was far from a luxury experience, and I would not recommend anyone spend their money here.

DO NOT SPEND YOUR MONEY HERE** **ABUSIVE OWNER**…read moreLets begin this review with the fact that I have been coming to this salon faithfully for YEARS. My hairstylist is amazing and has come to be a very close friend over the years. This is why this review will be so shocking to others as it was to me. Saturday May 30th 2026, I came in just for a regular color like every other appointment. I noticed my stylist was acting very concerned and the entire vibe of the salon was tense. The longer I sat there the more i realized what was going on. An older woman was doing a clients hair and was disgustingly drunk. There were also a group of MINORS (under 21) drinking as well. These underage kids were running all through the salon, banging on stuff, screaming, wrestling,etc. Then to my shock this older woman started making out with the minor while doing a clients hair??! It was honestly so unprofessional and embarrassing for Tress. Her client looked visably uncomfortable. I then noticed my stylist had gone in a back room and not returned for almost 45 minutes. Every employee kept trying to distract us, offer us drinks, etc. I texted my stylist to see if she was okay and the results were disgusting both as a client/friend and as a woman. My stylist was being verbally and physically assaulted by the same underage kids running around the salon. After confronting them she was even held at KNIFE POINT. The police were called and TRESS salon staff ushered them away claiming nothing was wrong. They continue to try to cover this up to save their reputation, even with my stylist now covered in bruises. They have tried multiple tactics to keep this quiet and my stylist has had multiple employees as well as her attackers (sent by the owner to talk to her) urge her to drop the story/report. All I have to say is that for a salon who so boldly claims to be "built by women for women", covering up the blatant abuse of a female employee doesnt seem so girls girl to me. Not to mention their employees being sloppy drunk with teenagers. I hope all the employees present and working to push the story under the rug look themselves in the mirror and are happy with what they see. This behavior is DISGUSTING. Dont ever spend your hard earned money here. This is NOT a family establishment or a safe space. I urge women to be careful and alert here.

I have been going to Chris to cut my hair for 40 years, and he is truly a friend now, not just a…read morehair-cutter. He is a gifted stylist, used to give me a perm every year when I was getting those, which always turned out perfect. I would highly recommend Chris and Twelve Stones Salon to anyone thinking of going there - it's worth it!!

You know what? Amazingly professional, friendly, acknowledged service! I used to have a mess…read moreinstead of hair, but after special treatment here my hair is as smooth as silk. I was told this effect is going to last long, so i have high hopes! Sure awesome place. The atmosphere was great. :) Thank you, thank you, thank you so much! Ah yeah, i forgot to add some photos of their amazing work! Here's my hair: the first photo is today's evening.! The second - is three days after a treatment, and you can see how shiny and silky it looks Again, thank you so much!

I've been seeing Melanie and have been really happy with my cut. Well, Melanie is out on maternity…read moreleave so I saw another stylist. I had to go back because my cut wasn't right. Julie helped me this time. She deserves all the great reviews. I couldn't even tell her exactly what was wrong so I told her how I described the cut to Melanie. A half our later I was leaving the shop with a smile and the best cut yet!

The haircut was okay, she didn't do a terrible job but $30 extra for a blow dry when the child's…read morehair cut was only $18 - make that make sense? Overall not impressed with the atmosphere, very unwelcoming and probably won't go back. It was dead as I was the only one in there so that was probably a statement in itself. Oh well it served its purpose for the moment.

I've been looking for a hair dresser for the longest time. When I met Joseph...I was very Happy…read morewith him. He's very good, he listens, makes me very comfortable, like I've known him for a long time. I would wholeheartedly recommend him to all my friends and anyone looking for a great hair dresser.

I've had my hair cut by Joseph for the past 20 years and he is a perfectionist with styles. I wear…read moremy hair layered and he always has the ends meet so when I use my curling iron the hair goes in straight edges. I moved to Visalia 4 years ago and still drive up to have him cut my hair. I recommend him highly to anyone who wants a consistent cut.

I got a pure blunted HACK JOB at Ulta..I was devastated. Deedees response time was quick. She even…read morestayed late due to my work schedule and she kindly and professionally took my "case". She addressed my issues and blended the shit out of my hair to make it look normal and intentional. She had quite the challenge tasked to her and she really saved the day. Thank you Dee Dee!!!

The spa is beautiful and The ladies care to make your experience and results very satisfying.read more

I can't say enough good things about Claudia! My hair was brought back to LIFE. Brought me back to…read moreLIFE. Being postpartum is hard. And having hair that makes you happy is such an understatement. I walked out feeling like a hot mama! 10/10 would recommend! I mean my hair is exactly what I asked for. Thanks again Claudia!!

This is a quality salon. Claudia is an exellent colorist and also does a wonderful job with my cut…read moreand style. Environment is spotless and comfortable. Anyone that wants quality and valuable experience this is the place for you !

I used the yelp service request feature and they responded super fast and were able to squeeze us…read morein same day. Even though we were technically a walk in the quality of the service did not diminish at all. Soben was patient and detailed. My son is in this phase where he wants his haircuts with scissors only and she did an amazing job his hair looks so good. The vibe of the salon was very calm we did go in the afternoon right before closing as this was the time that worked best for your schedule. My son felt welcomed and super comfortable he talked Soben's ear off lol but she was attentive which we appreciate as the talking probably did distract him from the haircut he's been so scared to get. My son who was scared to get a haircut can't wait to go back an update her on his friends.

Had Anyah come by for a last-minute Sunday home service and honestly, such a fun experience. I did…read morea black gel mani with some floral nail art (inspo pic) and a simple black gel dry pedi. We ended up chatting the entire time, she's super nice, really funny, and made the whole appointment feel more like hanging out than anything else. It did take about 3 hours, so definitely a more relaxed session. Total was $130 including the home service fee. Attaching a photo for reference, but overall really appreciated the experience. Shoutout to Anyah for being so accommodating and flexible on such short notice!

Great customer service. Manoug is the best barber there is. I love getting my haircuts at Adrina…read moreMartins Salon.

I looked up best salon in fresno and this salon popped up.. She was located in district area (years…read moreago, I know)...and I went in for a simple haircut. Literally took hours to do and the result was hideous. Mind you I never returned. The Ego was a bit much.