Randal is an excellent Master Plumber. He knows what he is doing, explains things patiently, and…read morewhen on the phone or at your home, is respectful. But a great plumber is only good if you can get a response from them. I've been dealing with him for several years now. Consistently I've had to message repeatedly, call repeatedly. On occasion - as the first time I contacted him probably in 2023 - he answers the phone himself, and provides info on what he thinks the problem is. And he does phenomenal work. After a few years of being a good customer, patient, paying on time, never objecting to pricing, I **STILL** cannot get a response from him. One issue is that he's a one man show. It's him, or no one. His wife is lovely and accompanies him at times. Very knowledgeable herself. About 4 weeks ago I initiated contact and he responded immediately via text. Great, I thought. Then nothing. After a few more messages checking in, he said there was a family medical situation. I gave him space, and here we are two weeks and yet another text message to him later, and nothing. Nada. And still a leaking well tank. C'mon. Do better. We are done, hope you sort yourself out with other customers - I've seen several other people have had the same experience.

Calling Jefferson plumbing was a total waste of time. They don't communicate well and delayed my…read morerepairs and then ignored. Not sure how they can operate like this as I heard a similar story from a friend who tried using them in the past.

Today Dave's is closed and the temperature outside is about 10. Cold as crap. The furnace in my…read moreson's house was on the blink. I ran by Dave's office. They were closed but Dave walked up to my car. We talked a little about the issues, not dead but making scary sounds, the furnace. He said someone should look but his technician was tied up out beyond Churchville. I could pick up a few tools and have a look. Did I mention snow and ice. He had to dig his way into the basement. He probably froze but got the job done.

Called yesterday, arrived today and took care of our needs. Seem knowledgeable and they are very…read more polite and friendly. Answered all our questions with answers that made since. Our first opportunity to use their service and if we need HVAC service again they will be who we call. Highly recommend.

You will not find a better plumber in the Charlottesville area. Professional, personable, and…read moreextremely knowledgeable. If you want it done right call Todd. Dave Campbell Afton, Va

if You are looking for a new plumber. Will not recommend this dude. Not willing to come out and…read morehelp the elderly in a tight spot. If it was a major job , I'm sure it wouldn't have been a problem. Bad sign ... if you aren't willing to help the less fortunate then I your services aren't needed when something major comes along. People need to know this

Fantastic service AC broke and they got a technician out to…read moremy house 1 hour after I called, he quickly found the issue and fixed it for a reasonable price. I'm pretty sure the tech's name was Tommy and he was extremely helpful and friendly. He also took the time to explain the issue and what he did to fix it.

Had Valley air come to do summer maintenance [$135.00] everything was working perfectly b4…read moreappointment A couple of days latter we went away when we came back we had a failure to communicate with outdoor unit fault code.I opened unit saw a wire not connected I pulled circuit breaker reconnected wire and it was good and tight [ power off]then I disconnected wire put circuit breaker back in Then I called them and told them there was a wire not connected on outside unit but did not want to connect it in case I was wrong. Ends up they come out again for no charge. A different tech came and told me that wire did need to be connected and when he did all was well. He told me the connection was very loose so he had to recrimp wire to make tight then left saying sorry this happened. As I said b4 when I connected wire it was very tight fitting. I believe 1st tech left wire barely connected so eventually it would come loose as it did Problem is if I did not catch this problem I could of been charged for a communication circuit board which would have been very expensive. The first tech knew that the wire had to be very tight to work properly and did not do so. So an unsuspecting customer could potentially have had to pay an expensive repair charge. Beware

Cox came to the rescue for us. The bladder in our pressure tank had failed and we had a leak in an…read moreold galvanized pipe. Our call was answered by a friendly and concerned receptionist. Help arrived at our home within a few hours. The Cox plumbers were excellent and knowledgeable. The job was professionally completed. The bill was submitted to us in a timely fashion, easy to pay and FAIRLY PRICED. Thank you so much.

Don't know why I even give them a 2 star review. scheduled a sewer cleanout but had to cancel due…read moreto conflict. called back the next day to reschedule and was given the third degree about why I cancelled." Did you have a conflict OR did you call someone else"? was the question from the "receptionist ". I explained I had a schedule conflict. Was promised they would call back after they looked at another job to see how long it would take either Monday or Wednesday. Wednesday night and no call back. I think they have an ego problem over there and I would never, EVER consider using them. IF you call them make sure you don't cancel or try and reschedule. It hurts their feeling if you would consider someone else.

Mike was great, he was able to get us in his schedule quickly and was very helpful making sure we…read moreunderstood why we were having plumbing issues. Highly recommend!

Really appreciate Michael who is the one man show at Emerson's. I had already had two plumbers…read moreliterally no show. One even stopped even returning calls or emails after canceling three times! Saw Michael's van at Lowe's and took a pic. Called him on a Tuesday and he was on the job Wednesday. Two hours later, new hot water heater installed!! Great guy, great plumber!!

On selling the house we needed a septic inspection. Bobby and his crew did the inspection and found…read morean issue with the distribution box. I called and asked for estimate on the repair, which he quickly gave me. Within a few days he was able to come repair the issue and charged me what he'd estimated. Visiting with him and his two crew members was pleasant as they completed the repair. He was polite and professional while being candid and straightforward in his responses with me. I wasn't a fan of having to pay over $3k for something that's buried and hidden, but nice to know the issue is resolved for decades for the new owners.

From the owner: We specialize in Excavation, Storm/Sewer/Water, Septic System Install & Repair, Site Clearing,…read moreWater Heaters, Drain Cleaning, Septic Systems, and Full Plumbing Service. We offer 24/7 Service.

Really professional work starting with Josh. Josh reviewed my old system inside and out. He…read morecame by twice that day, once to flip a switch under the house that the previous hvac guy doing an estimate turned off and left off by mistake. Timing made it look like Josh may have flipped something, but he came back within an hour and showed me where the previous estimate had done this. That showed me that Zeh would stand behind their work, even making sure that Josh did not cause the problem. I dealt with Jen in the office and she was always really helpful getting questions to Josh as the job was getting closer. Josh would get back within hours with an answer and Jen would relay. Josh is definitely technical and knows hvac systems. Brandon may have finalized the design but I was given 3 options, the best for this small place was the one chosen. I had 4 good companies come and give me estimates. I thought Zeh was competitive and they are local, which was high on priorities for this job. Great, professional local company. They completed the job over two days of steady, hard work. Brandon came by on day one and had one guy with him I think. Those guys did an amazing amount of work on day one. Brandon showed up on day 2 and told me another crew would be finishing up the next day. I wish I had the names of the guys on day 2, again, professional, hard working, detail oriented. The system is very quiet, well done install. My heating bills may have gone up slightly, my cooling bills are cut in half with the gold system. All 4 companies that came to do estimates were good. Zeh will not show up in matching coveralls with a logo, but they will show up ready to work and do a great job. They did it for me. It has been about 10 months since the system was installed. NO issues at all, until I decided to replace the 6 month filter. Newer, high efficiency systems, or at least my system requires a 4 inch, pleated filter replaced every 6 months. You are going to pay up to 80 bucks a filter, but twice a year if you are following guidelines. I like my hvac so I will be replacing it 2x a year. Final reason why you should use Zeh. I climbed under my house a few weeks ago to replace my filter myself. I ordered a new filter that Zeh gave me the name and number for my install so I ordered one to save a few bucks. I crawled up under the house but I removed the wrong panel to replace the filter. I thought Zeh had forgotten to install a filter. I did call back after watching a youtube video and said I think I am just stupid. They said we are still coming and will take a look. Gene came by and took my filter, quickly replaced it and showed me how it works. So, quality work, competitive price, local business, excellent people, excellent service. Get your estimates, but definitely try Zeh. I give Zeh 5 stars.

Super fast service and their prices are very reasonable. Friendly and their HVAC crew are very easy…read moreon the eyes ;)