I have been working with E&K Cleaning since I moved into my apartment 2 years ago. They are incredibly efficient and care about what they do. They take care of our place every time with truly professional and effective cleaning. We just bought a home and before we moved in we hired the  E&K Cleaning  team to do a deep clean. Absolutely incredible job and a totally reasonable rate. Not only were we over the moon about it, our general contractor took notice and wanted to work with them as well. We will definitely be continuing to work together in the new house! read more

E&K Cleaning Service - Bathroom cleaning - Home Cleaning Near Me - Chicago, Illinois

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Meh, that's what I think about their services. Very surface cleaning not detail at all an they appeared to be rushed. I also leave clean linen out for the beds so they can at least make the bed however, upon returning to retire my bed looked great however it was because their version of bed making is positioning the pillow and putting the comforter on top of the mattress pad!!! No cases on the pillow either. Appeared rush what cleaning service does that. I've worked with many and this one takes the cake. However in this industry cleaning services come a dime a dozen so any of you guys know of a good cleaning service read more

E&K Cleaning Service - Home Cleaning Near Me - Chicago, Illinois

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They give a wide estimate and will charge you the upper end no matter what is my assessment. I've had multiple cleaners over the years my apartment takes 2-3 hours. They did a move out which I appreciate is more work for the fridge and stove and cabinets. However, i don't feel like it would be 2-2.5 hours work more. I was charged for 5 hours for a 700 foot convertible apartment. They also charge from arrival time to departure time. For instance, they arrived. Had to wait for my desk to call me, got up to the high rise apt, got situated took about 15 mins. Same with leaving. So again go in with the expectations they will make the cleaning the max time likely no matter what and you're good. I would've gone with a local woman not a business if I knew who was offering me $40 less and all the money would've gone to her. Now I'm sure the two cleaners who were very good and very sweet didn't even make the whole $200 so that's a bummer. Anyway, obviously I will not be using again. read more

My standards for cleaning are higher than most people's so when I get a cleaner, I expect the same meticulous attention to detail. We just had some remodeling done, so we needed a deep, post-construction level cleaning done because there is fine dust everywhere. The ladies who came were friendly, courteous and asked very few questions. I did not have to give them any specifics, they just did it. I've had my house cleaned numerous times and it has NEVER looked this good. Their price was a fourth of what I was quoted at other places, but I would've paid double for the quality of work completed. I will never use another cleaning service again. read more

I've been using E&K Cleaning for a couple of months now as a gift to myself. I've had the same lead cleaner on all my cleans and she's very attentive and customizes to my preferences. For example she uses.my Tineco floor cleaner instead  of a dust mop per my request to clean my tile floors (three dogs). She always goes the extra mile to follow up with me about little details, like, there were only two clean pillow cases out so the ones in the front are from your previous linens.  5 stars. They're also exactly on time and have never once cancelled or rescheduled and seem to be able to get me in unscheduled on a day or two notice. I've been quite pleased. read more

E&K Cleaning technicians left out a house shining. They were professional , on time, and very polite. Our family is getting ready to list our house for sale and needed a good deep clean before showings. Our house has never looked better. Such attention to detail, such beautiful work. The techs that came to our home are certainly talented at what they do - not only does is look absolutely gorgeous, it FEELS clean. I also appreciated the level of care and professionalism with following guidelines for social distancing and mask wearing. Would recommend them to anyone. read more

I'd never had my house professionally cleaned before working with E&K Cleaning Service, but I had a great experience with them! I sprained my ankle and couldn't walk without crutches for a few weeks, which made it very difficult to clean my apartment. I called several companies to get estimates, and E&K Cleaning Service to fit me in to a cancellation slot the very next day! One of their technicians named Alina came to clean my apartment. She showed up right on time and was extremely efficient. She was very professional and did an amazing job. I was completely satisfied and I'll definitely work with this company again. read more

My girlfriend and I debated for years about hiring a cleaning service. We just wanted some company that could be flexible with maintenance cleaning, but also offering deep cleaning when needed. We hired E&K Cleaning about 5 months ago and could not be more happy with the service. Lydia does a wonderful job and she works well around my girlfriend and I who are both working remotely from our home. She is prompt, thorough, and friendly. Highly recommend E&K Cleaning to family, friends, and anyone who wants a reliable, excellent cleaning service. read more

E&K Cleaning is the only company I would ever trust to clean my home or business.They did a wonderful job and my apartment looked freshly cleaned. This was my first time hiring a cleaning company to come clean while I am not home and I was a bit worried that I would not be there to observed everything but I have to say that I was worried over nothing! I am so glad that I found Natural-care cleaning and will definitely be using the service again :) THANK YOU!! read more

They turn up with 3 people and clean everywhere so fast, amazing service! Leave the place absolutely spotless, even the window ledges are cleaned. read more

My dog sheds so much that I felt the need to seek out a professional cleaning company to help me out once a month. After reading all the positive reviews, I decided to give E&K Cleaning Service a try. I've been using them for almost two years now because they do a really good job of cleaning and getting all the dog hair out of my apartment. For the most part, they arrive on time and work with my schedule in case something comes up and there's a need to reschedule. If I am not satisfied with a clean, which has really only happened once, they come back out the next day free of charge and do a re-clean. All in all, I'm satisfied with their service and look forward to my monthly cleanings! read more

We've used several cleaning services in Chicago, and the crew at EK Cleaning Service is our absolute favorite. They do the best cleaning, are quick and detail-oriented, and are quite respectful of our stuff. The price is reasonable and quite competitive for local rates. Two people show up with all their own cleaning materials. Unless it's crazy weather, they arrive in their expected window of time, and when something crazy happens, folks from the main office contact us to let us know. I look forward to them every week! read more

Surprised to see mixed reviews here! E&K has been my go-to cleaning service over the last few years and they've always done a fantastic job. Chris and team are very responsive to scheduling requests, and the team has always kept me updated on their status and arrival times. The cleaning team is efficient, thorough and respectful of our home! read more

My husband got me this service for Valentine's Day. I have added a picture of what was listed by the company to be cleaned in our home. For a little more back ground, we just moved in 14 days prior and had a some boxes/things not in the proper place in the house. It was messy with clothing and laundry. I was still un packing. Along with that this house is on the older side. It has been empty for awhile ( lot of cobwebs and dust ). It really needed a deep cleaning and we thought that is what was going to happen. If you don't want to read all of this. Here is a summary. If your house is well organized and you just need a person to come and swifter it, swipe down lightly with a dry maybe damp cloth, and not have much attention to detail call E&K. Good things: they showed up on time, both times they came out. The women that came to clean where very nice to my mother the first time they came out, not so much the second time. I will share about the second time later in the review. The things they did clean came out pretty nice. It was nice they tried to fix things by sending the crew out again. We have three floors in the house. Attic has two bed rooms and a small bath. This floor was cleaned well for the most part. In the bedrooms, only things missed were some cobwebs on the walls, didn't fold clothing in second bedroom( not a big deal), and they didn't de-hair the sectional couch in the bedroom. We have two dogs de-hairing is a thing and I word I use a lot. The bathroom was done very well. What made me call them back was the bath room and kitchen. The job was done in a sloppy lazy fashion. The bathroom: under the sink bowl and toilet there was spots brown spots ones. The walls are covered in wall paper they dusted them they said but it didn't get anything off and I wanted them cleaned. When they came back for the second time she explained they can not clean because water might damage and they will not take that liability. I took a damp Viva paper towel with water only and got the stuck on dirty dusty looking stuff off the walls. The plastic bath mat in the tub was left dirty. I typically clean it with a scrub brush and Clorox spray. They women said they can't clean the tub to look nice bc it's just old with stains. They are not wrong it is a very old tub, but I did expect the mat to be cleaned so I don't not see mold in it. Dirty floors! The second time around they did a better job on the mat but the sink and toilet still had the spots on the underside. The floor still had dirt along the walls and heating vents. Kitchen: the cabinets and counter tops, microwave, and oven not cleaned at all. Now I want to share a bit about the costumer service. Experience one: I was at work and my mom called me via FaceTime so I can speak to the cleaning crew. It was two women and I told them what to focus on. Nothing was outside of the list the company provided. (Honestly their list was more then I was expecting ) the crew was so nice and I was super excited to get home to see everything. Experience two: I called back the women was very brief and Professional. She just wanted me to send her the pictures and they can review to get back to me on the next steps. Experience three: the women called me back and said the cleaning crew will come back out. I said great sent a list of what I wanted done. They same two women where not very nice to my mom. They asked her what I wanted done in a very direct manner. (This is not why I am saying they are rude) when my mom for example showed them the oven saying my daughter wants this redone. The women open it and said it was where is it dirty with an attitude. My mom pointed it out ( it's in the picture below ) She rolled her eyes and got to work cleaning in. My mom than just gave them the list I sent and left them alone. She is very non confrontational. I got a call back while the ladies where still at the house from the women running the show. She told me they recleaned what they can and she wanted to be clear about the wall paper issue and the liability. She had them send he pictures of everything ( she's said she has proof it was cleaned) but some of things on my list will not be done bc they did them the first time. Like make the bed fold the clothing..... ( they didn't fold any off the clothing in they second bedroom the first or the second time ) I didn't really care about that. I wanted clean floors, bathroom, and kitchen. When I got home I was still very disappointed in the job that was done. I didn't want to call back again to complain bc it is obvious my definition of clean is not what their definition is. I did not like the way they treated me mother and I felt the women in the phone was annoyed with me and made it seem as if my expectations where unreasonable. She said, "the ladies cleaning said you house is old so there isn't much they can do." The house is old but it can be cleaned. Dirty comes off old stuff. read more

I was not happy with E&K's "move-in" cleaning. Three women showed up and only one of them spoke enough English to communicate with me -- which wouldn't matter except that she only stayed for five minutes to get them set up with what my priorities were. One she was gone I had no recourse to tell them things like "Dust the heat grates instead of the furniture please." The whole point of me hiring the service was to get the last tenants' dirt out, not so much my own. They left after their minimum requirement: 1.5 hours (which with two people, apparently, is the "3 hour minimum" quoted on the website). This is not enough time for a good deep cleaning. I could tell that they didn't even touch about half of the areas I really wanted done, but I couldn't re-communicate those things with them since the English speaking woman left. So all I could do was pay them and let then leave. Also note, the checklist on the website is worthless. They didn't do a quarter of the things listed. I'd be shocked if these women even knew there was a list. I get now that there is no way to get all those things done in 1.5 hours, fine. So why in the hell do you even have a checklist? At least clarify that it's more of an "options" list than a "checklist". Once the floors dried I inspected what they did clean. The oven/stove looked great, the sink looked great, and the bathtub/sink/toliet/tiled walls looked great. Half of the windows/blinds looked okay. Everything else they spent time on -- the other windows/blinds, the floor, the cabinets, the doorframes/crowns -- still had spots, dirt, and dust! I called the office number because I wanted to talk through my upsets and see what the hell happened. First, I was confused as to why the minimum was 3 hours but the two women only stayed for 1.5, and charged me for the whole three. She explained that it is 3 hours total -- 2 people x 1.5 hours = 3 hours work. Apparently this was explained to me when I booked on the phone. Fine, fair, but please make that clear on your website. Second, why did they leave after the very minimum amount of time when what was done wasn't done well and when there was obviously so much more to do? The woman explained that a more thorough cleaning would require more like 5 to 6 hours of work. No shit. I told her that's what I would've preferred, but I couldn't communicate that to them because I don't speak Polish. And she says... well, if you would let us know your special requests when you call to book, then we can let them know and you won't have to communicate with them. Okay... umm the website both provided a checklist of what they would do and quoted me a price RANGE depending on how long that checklist would take. I have to special request get the service the way it's described? Even without the specific checklist, the basic description of the move-in cleaning is "Move out/in cleaning is designed for deep, thorough cleaning..." I guess I should've repeated everything they promised on their website on the phone when I booked. My bad. Also, side note, I told her when I booked that we had already moved in so we'd have to modify slightly to work around our stuff... and she said, that's fine, you can just tell them when they get there. !!!! Whatever. I'm currently lugging my huge pregnant belly and cleaning supplies around my still-dirty apartment to clean/re-clean everything. They really were working the whole time... I don't understand if they just wiped things off with paper towels or what, but I am using the most basic cleaning supplies and it's already so much cleaner. Maybe they spent too much time on the oven and had no time left to do the cabinets. Honestly, if I had hired them for move-out cleaning, I would've been happy enough paying minimum to get the minimum acceptable clean. But I wanted what was advertised -- a deep clean and a refreshed apartment. So if you're like me, don't waste your money. You'll just have to clean up behind them anyway. read more

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I bought a yelp voucher for $50 for $75 worth of cleaning. I called and made an appt and they said it would cover a 3 hour cleaning. My regular cleaning lady charges between $60 -$75 to clean my whole apartment (small 2bdrm/ 2 ba). The ladies came as scheduled and said that 3 hours wouldnt cover the entire house, but they would try to cover all they can (which is completely contrary to the time it takes my typical cleaning lady). And plus there were several of these ladies with them! So I went to work as planned and to my dismay, I came home to only my kitchen and 2 small bathrooms cleaned (which were practically clean to begin with) The family room was not touched, nor the two bedrooms. How could a small kitchen and 2 small bathrooms take 3 hours?!? How could they forego cleaning the bedrooms and family room?!? I have a small apt and will never use this service again. A $75 cleaning barely gets you anything... This Yelp deal was a complete rip off. read more

I am very happy with the service provided by E&K Cleaning Service, from getting a quote to getting things clean! Getting a quote was easy, timely, and came in at a very reasonable rate (not to mention totally done online)! I work from home and was very happy with how the company worked with me between meetings to get scheduling set up for a deep clean less than a week after my initial call and within the 2 weeks. I received a reminder email the day before to let me know they are coming to clean the house. The ladies arrived on time and set to work dividing and conquering! All of the services were completed quickly and thoroughly.  The ladies worked around my working in the house, making it convenient for me to get my stuff done. Overall I am very happy with the service provided and intend to sign up for regular cleanings! read more

We've been using them for a while now, and I'll say they are consistent. Cons: Not many of them speak English, and sometimes they're a little careless with some minor issues (e.g., not cleaning a mirror thoroughly once in a while) Pros: - Can pay online - They are consistent with how they do business - they always call to remind me 24 hours in advance, they email me if I've forgotten to pay, and they are always on time - FAST. Last week they cleaned my 3 bedroom apartment in under an hour with three women. - GREAT customer service - whenever I have a question or scheduling issue, they are quick to respond - They are nice to my 2 cats ("this one - he is my friend! he follow me everywhere! so fun!") - Reasonably priced read more

E&K Cleaning Service is incredible. I had an amiable lady come into my home today to clean downstairs for the first time (she didn't talk much English but understood all of my requests). I am very, very, very impressed. I have never had a professional cleaning done before, but I would have to make this a regular thing. I was the person that said I have kids and I would let them clean up, and that was good enough for me, and I would clean the house myself once a month when I had time. Well, not anymore, I think I will use E&K once a month, and just relax in a meantime. If you haven't had a professional home cleaning, then I think you should try it and give them a call. Big thanks to the lady (I forgot to ask for her name) for excellent cleaning experience. read more

Horrible job. Very rude customer service. Floors not cleaned at all! Literally dust everywhere on them. Windows had huge streaks on them... I am honestly not even sure what they did. read more

I normally don't write reviews, but these folks really came through for us. We had a birth in the family and were also moving at the same time! E and K cleaning was able to schedule a cleaning for the next day and the team that showed up was very friendly and worked efficiently. My house has never been so clean! Nice to know hard work and excellent customer service are still the priority for some businesses these days. read more

I used a lot of different cleaning services over last year and E and K has proven to be the most thorough and efficient of them all. They were easy to reach by both phone and email, and setting up my regular visits has been simple and straight-forward. They give attention to all the little details that make our home so tidy and cozy. Every time they come they always do excellent job. You wouldn't even know a large slobbery gross dog lives in our house after they done with cleaning. Worth every penny! Ask for Angela's team! They will not disappoint. read more

E&K Cleaning and their team of cleaners provide superior cleaning. I have used them whenever I can afford a cleaning service sine 2012. I have very high standards and the quality of their work far exceeds my expectations. Customer satisfaction is their top concern and they invite lots of opportunity for feedback. Everything is done with great care and attention to detail. They are not only professional and skilled, but also very caring and personable. For example, when I was recovering from a major surgery they were incredibly helpful and kind. Due to not being able to work, I had to stop their services, and they gave me a free cleaning. I wanted to write this review because I am so happy with all they do. I would highly recommend this fine company to anyone. read more

I hired E&K Cleaning Services to do a deep clean in a 850 square foot place that was empty and to say I'm dissatisfied is an understatement. They had to wipe floor boards, clean a bathroom, wash windows and do the floors. We had painted the unit the week before and they didn't bother getting the spec's of paint off windows or even the globs that were on the hard wood floor. It was a shotty job at best, if you need a good job done I'd spend your money elsewhere. If sub par is what your going for than this is your place. read more

One of the best cleaners I've come across. I was selling my home in Chicago to move to California and needed a good house cleaning before putting it on the market. E and K cleaning did a wonderful job thoroughly cleaning my home. After they were done cleaning there was very little else that needed to be done for preparations. I'm extremely satisfied with their customer satisfaction guarantee. What a great company to do business with! read more

Please do not use this company. I asked to speak to the owner and the supposed "manager" was a incompetent and unhelpful. They cancelled the appointment at the last minute without contacting me. When I called to ask why the cleaners were still not here (30 minutes late for a 10 am appointment), the idiotic operator said they always give a window of time. No, I was told they would arrive at 10 am...not just refuse to show up. Don't waste your time and money on incompetent rude disrespectful maid service. Hopefully, the Better Business Bureau will sanction this awful company. read more

We would highly recommend E and K cleaning service. We have been clients for about 2 months now and has done an amazing job with our place. Our cleaner does a spectacular job, paying attention to all the small details and leaving our apartment in such a fabulous condition.Could not be happier that we were referred to E and K. We tried another service before and found it was unreliable and not always secure. read more

Things couldn't have gone better. Grace really worked hard and even picked me up off the floor when I fell down. In many ways she is a life-saver! She does great quality work and listens well to what you want. She even thinks about things that you would do without being asked. Grace will be my concierge of choice as long as she is in business, and because I am disabled I need her to do the things that I used to do(see above). read more

I purchased the promotion for three hours for $60 and was very satisfied. They did a WONDERFUL job. They arrived a little early, which was not an issue for me. They went right to work. They were well organized and extremely pleasant. I've scheduled my second appointment with them for the following month with the same cleaning duo. I hope this will be a long lasting relationship, as finding people to are as efficient and thorough as they are is hard to find. read more

We were moving out and we needed our apartment cleaned. The service was great and punctual, my landlord was so impress for how clean the apartment looked. She even ask me to send her the cleaning company info. Great service. read more

I don't normally write reviews but I am so pleased that I had to find you online to say THANK YOU! Being new to the city and not knowing many people can make a person quite nervous to hire an unfamiliar service to trust to clean their home. I am so happy with how clean my place is and how great it looks after the cleanup! I will surely refer your service to my coworkers who are in need of maid service. Thanks again! read more

I was a bit hesitant in using a cleaning service but due to the busy schedule that came up, I had to ask for their service. I'm glad that I did make the right choice in choosing E&K cleaning to handle the cleaning for me. Their people are reliable and really hardworking. They came prepared with all the necessary equipment for cleaning. I was really impressed when the whole place was cleaned very well. No spec of dirt. What's more amazing is how fast the job was completed! They are indeed a great company. I decided to schedule a monthly cleaning with them. read more

My husband and I just bought a house in Chicago and needed it cleaned before moving in. The staff at E and K cleaning service was super courteous over the phone and helped me set up exactly what we needed. They came to the house, cleaned it and, minus a few missed spots, the place looks INCREDIBLE! All the little corners were dusted, the bathrooms were spotless and we walked into a Fresh house that felt new. Thank you very much! We will definitely be calling on E and K cleaning service for future cleaning needs. read more

I didn't like their work at all, I won't deal with this service again. The bathroom smells bad because of what they used to clean it and they told me they finished but there were unorganized staff all over and I had to tell them to organize!! read more

They did an exceptional job.I am impressed with the quality of cleaning.Thanks E&K Cleaning Service for being dedicated and honest.I don't have any complaints and definitely will use them again. Thank you so much! read more

The maids that came did a spectacular job. They listened to our every request and executed to perfection. I could be happier. We brought our newborn home and asked for a deep clean and we were not disappointed. So thankful for Maria's crew and how they treated our house and my wife and newborn. We definitely use them again! read more

This company is great, I use them on a weekly basis and couldn't be happier. I'm very picky so I'm glad I found them.

Agata and her team are the best! They were very flexible with scheduling our deep clean. They did phenomenal work! Our home was in desperate need of a good cleaning and now our place is spotless! Honestly, we have lived in our townhouse for 3 years and it has NEVER been this clean! We will definitely be contacting E&K in the nearest future! And I already recommended her to my co-workers :) read more

I can't say enough good things about the E&K cleaning crew - we scheduled their first visit for the day before our wedding (the bridal party was getting ready at our house; there would be pictures, etc.) and the whole team went above and beyond to make sure that our house was gleaming for the wedding -- the manager of the cleaning team even came out to help and get everything super clean as a little wedding gift to us. It was amazing! Besides that visit, they have been amazing, super friendly, very communicative, and they provide a summary of what they did in the house. They are also great with pets - it's something they pride themselves on, so we get a little email update on how our cats were with the cleaning crew (sounds silly, but very cute and reassuring that our cats aren't climbing into the wall somewhere when they're cleaning). They also continually ask for feedback and respond super well to feedback when we have suggestions or comments. They also have a great relationship with other small businesses in Chicago to provide cleaning services with sustainable and locally-sourced products and methods. I really recommend them to anyone! read more

Very nice job cleaning! They came out last week. I got home from a long day at work and found my home so clean I felt like I was staying at a nice hotel on vacation. The ladies had folded quilts on my beds and couches beautifully- as well as the towels on shower doors and in different parts of the bathrooms. The extra attention to detail was so special. The house was dusted and counter tops shined. The floors were dog hair free too! They even vacuumed my fabric couch - it was very nice. They went above and beyond. It looks like they take a lot of pride in doing more than just the bare minimum. Thank you! read more