The guys at J & W have been nothing but helpful when it comes to my car. They provide options,…read moreexplain things in detail, and are overall so kind and helpful. Their knowledge is evident and I'm very happy to have come across this place.

Another excellent experience at J&W Automotive. My Jeep is now in tip top condition again. Trust,…read moreintegrity and a high level of professional skill are hallmarks of this business. If you haven't used J&W Automotive yet, you are not using the best shop available in Chester County. A shop that cares. -Bill Hallahan West Chester

I stopped at Buckley's en route to Virginia from NY. Our tire kept losing air on the trip, so a…read morequick google search for the nearest auto care brought me to Buckley's. Ashley was friendly and professional, and put me at ease while we checked in. Steve explained the situation with the nail in my tire, which they quickly patched up. I appreciate how kind they were. No one tried to upsell me when all I needed was a patch. I would highly recommend Buckley's!

Title: Shockingly Unprofessional, Disrespectful, and Hurtful Experience -- Please Read Before Going…read moreHere Review: I am writing this review to warn other customers about my experience at Buckley's Auto Care. In just a matter of weeks, I spent over $2,500 on repairs here, trusting that I was dealing with a professional and honest shop. Unfortunately, what I experienced afterward was deeply upsetting and absolutely unacceptable. The day after one of the repairs, my car developed a major issue. I called immediately and was told to bring the car back. When I arrived and calmly explained what I believed the problem to be, the young woman at the front desk responded with smirks and a laughing attitude, as if I was lying or trying to get over on their company. Her unprofessional, dismissive behavior made me feel belittled from the moment I walked in. It got worse from there. Instead of being treated with respect as a paying customer with a legitimate concern, I was met with rudeness, hostility, and complete dismissal by the staff. I was yelled at, spoken to in a harsh tone, and talked over every time I tried to explain the timeline. I left feeling disrespected, unheard, and honestly shaken by how aggressively I was spoken to. As a Black woman, the way I was addressed made me feel not only disrespected but also singled out in a discriminatory and demeaning way. All I asked for was for the work they performed to be rechecked -- especially considering the amount of money I had just spent. Instead, I was treated like an inconvenience and spoken to as if I was trying to scam them, even though my concern began the very next day after their repair. This experience raises serious concerns about their professionalism, their customer service, and their willingness to stand behind their work. If anything goes wrong after a repair here, be prepared to be blamed, dismissed, or spoken to disrespectfully. I am sharing my experience so that other customers can make an informed decision before trusting this shop with their vehicle or their money. I will not be returning.

I had my Harley motorcycle state inspected and Mark made sure I get it back before the rain starts…read moreon a cloudy and rainy day. They are efficient on what they do, a lot better than my Harley dealer.

Went for a motorcycle inspection and had it back extremely quick. Reasonable prices. Very friendly…read morestaff and owner. Would highly recommend and use again.

I went in to get my oil topped off and had the best service from Peter! While topping my oil and…read morechecking my cars dash to see if the message went away he noticed that my tire pressure alarm was on. Peter then made sure each of my tires were filled to the correct psi! Thank you Peter!

every time I get my oil changed from there my car always has a problem, they purposely mess some…read moreparts in your car so you can pay more to get it fixed, 1st time my brakes were squeaking after 2nd my cold was just hot air literally right after and now the 3rd time my engine shakes like crazy, so I do not recommend this place

Matt and the rest of the staff are a pleasure to work with. I've taken both of our vehicles here…read morefor service and leave satisfied every time. My most recent service was with my truck. After troubleshooting a shaking issue, Whitford Hills Auto found that my tires were out of balance, the front end needed an alignment, and most importantly, the front tires (65K miles) had extreme cupping which exposed parts of the tire core (see picture). They balanced and rotated the tires to verify that was causing the shaking. In the end I decided to get all new tires, this was recommended but not pushed on me. All 4 tires were installed, balanced, and aligned. My wheels and the rest of my truck was washed free of charge AND they did not charge me for the work that was completed prior to installing the new tires. I am very happy with the service performed and my truck now rides smooth! Thank you Whitford Hills Auto!

Matt and the guys mounted a tire for me at a much better price than any other business in the area…read more Great customer service at a great price. 10/10 would recommend.

I had my car towed here from another shop on 11/5/2025 with a prior diagnosis suggesting a…read moretransmission-related issue. The previous shop does not work on transmissions, only engine and inspection work. I chose KS Automotive because they advertised free diagnostics, had positive reviews, and were listed as an AAA-certified repair facility. I later learned many of the positive reviews were for a previous owner. The business was sold to the current owner, Jimmy, about two years ago. My transmission diagnostic appointment was scheduled for 11/8. I received no communication that day. On 11/10, I was told that no noise could be heard and that the shop had "no idea what could be wrong." An oil change was suggested but never performed. No written findings, estimates, or diagnostics were provided. I followed up again the next day and confirmed the transmission had still not been evaluated. Over the next 20 days, no written diagnosis or physical documentation was ever produced to show that an issue of any kind had been identified. Diagnostics were repeatedly delayed until a specific technician (Kyle, who only works limited Saturdays) was available. Phone communication was inconsistent. I was left without my vehicle, without answers, and without updates for most of this time. My vehicle remained at the shop for 24 days with no written estimate, no written diagnosis, and no repair authorization provided at any point. All communication was verbal and typically only when I initiated contact. My request for transmission diagnostics has still not been answered verbally or in writing to this day. On 12/2, when I arranged for an AAA tow, the shop refused to release my vehicle unless I paid for "two of the three hours" of diagnostic time--despite never providing an invoice, itemized labor, or any written documentation to justify those hours. The tow truck driver ultimately left while the owner continued arguing with me over the phone during several calls. I requested an itemized invoice and stated I was willing to pay it at least twice during one of the calls. I was never given a number. AAA escalated the situation to a supervisor, who also could not obtain an invoice. I have since filed a complaint with the Attorney General. On 12/3, my family retrieved the vehicle in person. Only then did the shop produce two written estimates for the first time. Both documents showed a "creation date" of 11/10/25, but were printed on 12/03/25--after the vehicle had already been released. These estimates were never emailed, texted, or presented to me at any point during the 24 days the vehicle was in their possession. The documents listed only one hour of diagnostic time, and the fee was waived. The vehicle was released with no outstanding balance owed or paid. I am sharing this to warn others to carefully review the shop's current communication and documentation practices before choosing them for diagnostics or repairs. My experience did not reflect what was advertised or expected, and I strongly encourage others to consider alternative options. The shop was not what it once may have been.

I had my vehicle dropped at KS Automotive by a AAA tow truck. I don't live in the area and we just…read moreneeded a tire. Unfortunately this mechanic does not deal in tire replacement. I was very upset and didn't know what I would do. The owner of garage went out of his way to help me. He called a tire store, found they had a tire. He Jacked up my car, took the flat tire off and had his assistant drive my husband to the tire store to get a new tire. Upon their return he put on the new tire and asked for nothing. These people were a God send and I would highly recommend them. They completely saved our day. THANK YOU!

Visited 2 other local shops that wouldn't work on Ford Transit! Needed back door replaced! Went…read moreto Bradford! Al was very responsive! Said he'd need it for a week and had it done in that time frame! Excellent service and work! Looks brand new! Highly suggest Bradford for any auto body needs!

Small shop that cranks out some personalized service. My teen daughter's car sat along side a…read morevintage Lincoln, a Maserati, and a Bentley! Al gave it as much attention as the expensive pieces. Finish came out tremendous. I was super pleased with everything. I had to bring the car back for a seat belt tensioner to get programmed into the vehicles computer (it had been on back order) and while I waited the painter actually washed the car for me. I was floored. Big shops look impressive but I found out the real value in dealing with a shop where the owner gave even a teenagers car his personal attention.

Very professional, fast and efficient. They were recomended to me by my usual garage for thier…read morespeciality in transmissions. Highly recomend!

I needed to get an inspection & emissions test done on my Jeep Wrangler. I knew a had issues with…read moremy brakes so I saw it coming where I had to replace them. They kept me in the loop with their recommendations and didn't hit me with any surprises to be billed for. They made recommendations (for my caliper to eventually be replaced) but, this didn't stop me from passing the inspection. I will return my car to them on my next oil change and we will get that recommendation done. They were friendly and happy to share their expertise with me. I am hoping to see them whenever I need a repair.