Swell is my favorite bicycle shop in SF. Christian helped me yesterday. My chain broke and they…read morewere able to replace it on the same day if I lined up when the store opened. The line was about six deep at opening. Great communications. While they were working on my bicycle, I received a call letting me know my brakes and rotors needed replacing also. That saved me another trip and a potential safety hazard riding downhill. All in all, bleeding of the brakes, brake pads, chain replacement, rotors, fixing the bent rear derailer was $400. My bicycle feels new'ish now. The next recommended service was to change out the old cables. I'll be sure to do that soon. Love Swell Bicycles! Thank you again Christian for working on my bike.

The pursuit bars on my bicycle was hurting my back and my saddle was uncomfortable. I remembered…read morethis place had a nice selection of curated parts so instead of ordering online, I called Swell to see if they had any parts I could purchase and pick up today. Ron had very little to work with over the phone but still gave me some good information before inviting me to bring my bike over. After bringing my bike over and Ron had more visual context on my setup, he was able to explore and pinpoint exactly what I needed and what they had available. Good news for me, they had the saddle I was looking for and some cool looking riser bars that matches my bike.

My road bike has been sitting in the garage for more than 2 years, so I went to Paul to get routine…read moremaintenance. I took my bike in on Saturday, and it was ready to pickup the following Thursday. If you experience any difficulties with riding your bike after the tune-up, Paul provides follow-up services free of charge. Paul is a cool, laid back individual. The conversation I had with him was very pleasant. I am no bike guru, so I had several questions concerning my bike for Paul. He was very knowledgeable about his work, and was able to elaborate on the working parts of my bike to me. He charges $88 for routine maintenance, and only accepts cash.

Treated very rudely. After I asked about the flat tire after my tune up and repair, which I told…read morePaul the bike had just sat in the garage maybe 3 weeks he got frustrated and said he has no idea why it's flat and maybe a car ran over the tire and that's why. um ok... it seemed like it needed more than just air by the look of things. I said I could text a picture. He was offended. Um ok. Just trying to figure out what happened here and what I need now. Personally I found Paul very condescending and rude. His communication is weak and he's very defensive. He needs a customer service rep asap.

I recently brought my gravel bike here for service and a few part replacements. I love my gravel…read morebike, I should clarify that I love riding my gravel bike I don't particularly love working on it. I brought it to Barbary Coast and had a great conversation with George about what I wanted fixed, issues I was having, and solutions. George was very transparent about price and lead time on both parts and service. When I arrived to pickup my bike I was blown away by their attention to detail and quality of service. -Bars taped perfectly. -Drivetrain was extremely clean and silent, with perfect crisp shifting. -Wheels true. -Hubs rolling smooth. -Brakes bleed with a sharp bite to them. - They even took the time to scotch bright my titanium frame bringing it back to new condition. There were some parts I hadn't anticipated needing to change but George and the staff at Barbary Coast caught them and reached out to me regarding the issues. This shop clearly takes pride in the quality of their service and treated me and my bike accordingly.

Absolutely fantastic experience at this bike shop. I came in for an issue with my hydraulic brake…read moreand a long-needed touch up on my gears and chain. Jason did wonders with a quick turn around and totally reasonable price for the work. Even though I came in within an hour before close, both Jason and the owner, George, were so welcoming and friendly. After the repairs were done, my bike rode in the best shape it's been since I first got it. Would highly recommend coming here for your repairs. Come support your small local bike shop!

I went to Spokeasy to buy an attachment for my bicycle pump, specifically for a dog stroller. Anson…read morekindly offered to pump up the stroller tires for me. My dog was still in the stroller, and I asked multiple times whether I should remove her. I was concerned about the weight on the tires and bearings while he was servicing it, and my dog was visibly uncomfortable with him lifting the stroller while she was inside. He picked up the stroller several times by the front wheel, which seemed awkward at the time. As soon as I left, I realized the front swivel wheel was no longer functioning properly. It now defaults to facing backwards (180°), and the tire rubs against the swivel with every turn. This made it extremely difficult to get my dog home, especially because she has mobility issues. The stroller is not a luxury item for us -- it's something I rely on every single day for my dog, groceries, laundry, and basic errands. When I told my son what happened, he mentioned that he had a similar experience at the same shop a couple of weeks ago. He and a friend brought in a bike with a brake issue. The shop offered to help and didn't charge them, but whatever was done made the bike worse. Sending a kid out with a bike in worse condition than it came in is a safety issue, especially since my son recently had a serious fall due to a mechanical problem. I understand that Spokeasy didn't charge us for these services, but free work still needs to be safe and competent. Unfortunately, that wasn't the case here. For these reasons, I can only give Spokeasy one star.

Inner Richmond- Small corner shop; sort of friendly; I was intimidated by the young tough guy crew,…read morebut left my wide 29" mtn bike wheels for a tire swap to road style- Got 6 bikes all hand-built but I'm old now, so fat and comfy and on a dedicated path for me- (too many distracted and raged people out there)- Well, the busy mechanic was good to stop and ask about the tubes, and I said replace them if needed- so came back in couple hours and job was done! The stem on the new tubes are aero 40 or 60mm, instead of 20mm, but that's just aesthetics, so anyway- Big Thank you for getting to it right away!...

Was on a bike ride in Golden Gate Park and seat got all wonky... stopped by hoping for an allen…read morewrench to adjust my seat. Sir was happy to lend me the tool! Thanks for saving my ride

The owner is knowledgeable and efficient and unlike other shops, doesn't do too much! I've never…read morehad to wait more than a day to pick my bike up.

Looking back in hindsight, a blown tube can be fixed in less than an hour (being generous here…read morebecause realistically it's more like 30 mins) The reviews here are more of an echo chamber of friends and acquaintances, but there are a few reviews that can show you what it's like to visit ocean cyclery when the owner is having a bad day.

When my last bike shop stopped servicing Specialized, I was out of luck -- until I found Ocean…read moreCyclery. Jeff is an expert at his craft. He troubleshooted my electric bike and fixed issues that other shops wouldn't even address. I'm so pleased to have found my new go-to bike shop!

Hosted the easiest birthday here. Kids could run around, teens went out throughout the store to…read moreshop for snacks and water bottles. The adults got to lounge and eat catered food Highly recommend to host more birthday parties here and shop here using basementeer discounts! They have the big name brands :)

Such an awesome assortment of brands. Love coming in here for everything…read more Staff is friendly, and always willing to help!

Had a good experience. Same day repair on 9 broken or fractured spokes. Friendly efficient…read moremechanic.

Extremely frustrating experience. Peloton scheduled a service appointment through Velofix and…read moreconfirmed the window as 8-10 AM. Later, I received an email from Velofix saying the time was actually 11 AM-1 PM, but I didn't notice the change right away. On the morning of the appointment, I called Velofix to clarify, and the representative told me it was too late to adjust anything and that I should've contacted them earlier. I let it go and agreed to keep the 11-1 window, rearranging my work schedule to be available. No one showed up. At 1:30 PM, I had to call my wife to let her know, and she followed up with Velofix -- only to be told the case had been closed because the service was "out of scope." No one informed me. I was literally on the phone with them that same morning and they said nothing about not coming. This whole experience showed a complete lack of communication and disregard for people's time. I won't be using Velofix again and wouldn't recommend them.

My new job is in an area with lots of traffic and little parking. Environmentally, diving just…read moremyself every day also felt awful. I wanted an E-Bike because I live in Daly City and work near this shop. I wanted a boost for those days that felt long. Andrew was incredible!!!! He was knowledgeable, kind, and took my budget into consideration. It was a one stop shop and he helped me with all the necessary gear. It's been a little over a month and I am beyond happy and grateful

Andrew is extremely knowledgeable about bikes and repairs. I don't live in the city, but I bring my…read morebikes to him for repair. I have also rented and purchased bikes from him. Very convenient to a parking lot and the Golden Gate park entrance.