Honestly I had the best experience with the installation of two TVs. Top notch company, if you go…read moreanywhere else for PRS's services....think twice.

I was very pleased with his professionalism,reliable. This is my second time in a month I called…read moreand he came and mount my TV's. I would recommend PRS!!! Satisfied customer.

After buying our first home, my wife and I decided to purchase an alarm system with monitoring…read moreservice to help protect our investment and our children. We had never used a security system before and knew little about how the systems or the service worked. Lew dropped by for a free consultation, surveyed the property, recommended a course of action, and scheduled an installation for the following week. Lew dealt patiently with us for we misplaced the key to the house on the installation day, and he happily fit us into his schedule the next day. Installation was quick, clean and informative: he explained components and features, offered different options, and uninstalled and disposed of random components of earlier systems spread throughout the house. And most importantly, at nine o'clock one night, when I called him after clumsily and accidentally fouling up the master code and a clutch of other settings too due to my inexperience with the system, he picked right up and walked me through the process of sorting out the whole mess, and taught me how to avoid making that mistake again. His generous customer service took a huge weight off my shoulders, and we couldn't have been more pleased. One other thing: Like T-Mobile, Atlanta Home Alarm offers their services without contracts. Everything is month to month--and their rates seem much cheaper than bigger companies'.

How do you find a reliable, affordable home alarm provider when you are new to Atlanta and know…read morehardly anyone? I got lucky with my online search and called Atlanta Home Alarm Systems to check out the system installed in the home we just bought. The existing system was stickered by one of the 3-letter acronym outfits and I knew from trying to deal with them when my I moved my parents to an assisted living center I wanted nothing to do with them. Atlanta Home Alarm Systems came over within 24 hours, converted the system to their monitoring service and I couldn't be more pleased with their service, reliability and value. AND they offer pay as you go, monthly payments, no contract! I still can't believe it. Since then their very capable techs have replaced sensors when they went kafitz!, moved all the sensors when we had our windows replaced, relocated the cellular service connection to the attic when the under stairs wiring closet couldn't keep a connection... All good. I couldn't be more pleased.

I highly recommend Deshawn Howard at Smart Shield Security. I set up my security system with…read moreDeshawn. He is very knowledgeable, experienced and responsive. There was no over sell or pressure. He was able to re-activate the system that was already in my home, which saved me a substantial amount. The monthly fee for monitoring is very reasonable, and there is no contract period. I previously used ADT, but prefer working with a local company.

They communicated well throughout the project. I highly recommend them for their attention to…read moredetail and friendly service.

When a company tells you it will take 24 hrs to get back to you regarding your inquiry on…read moreestablishing a new service, that is an indicator you are already not a priority. Thanks, NorthStar, for making my decision that much easier to go with your competitor. UPDATE: So, does that mean you didn't bother reading my response to you (see screen shot of image I just uploaded from my reply immediately back to you). Again, you have proved my point. Maybe your reps are tied up bc they're in the phone trying to respond to all the negative customer service reviews, like mine. It took you *2 weeks* to respond and accuse me of "not responding" to you when I did so within hours. Nice. Second Update: I see Martha has retracted her comment to me on my review (hence what my first Update spoke to....now it doesn't make sense, but you get the picture of what happened). More proof this company doesn't "have it together." I strongly encourage those looking for a security system to look elsewhere, or at least do your research before committing to North Star. This company has given me the run-around and I'm not even a customer! There are many other companies that value your time and business more than North Star. I am a perfect example.

I'm writing this on a day that my neighborhood just went nuts because we had some door-to-door…read moresupposed alarm company sales people going around. I called NorthStar, my security company, to see if they'd ever heard of these guys and they told me that "reputable firms don't go door to door." That reminded me that I was overdue for writing them a review. My husband and I (well, my husband mostly), interviewed four or five firms before selecting this one. Their installers are also their sales guys. In other words, these are people who know their stuff. Nobody tried to sell us something we didn't need. The guy who came out - and followed us through some installation difficulties (way our house was built, not NorthStar's fault) - his name is Gary. He is friendly and SUPER knowledgeable. He explained things and then explained them again and gave my engineer-husband all the detail he wanted. But when I had a question and DIDN'T want the detail - he boiled it down for me. Their pricing was similar to other firms we talked with. Pay for the equipment and have lower monthly monitoring, or do a 3-yr contract with higher monthly monitoring and lower/no equipment costs. They give you several options to work with your budget. Bottom line is, they weren't significantly higher or lower than anybody else. We had our first "false alarm" the other day. Our nanny accidentally set off the alarm and while she was punching the code in downstairs, my husband was also punching it in on the keypad upstairs, which cancelled the whole thing. Kinda funny actually. The monitoring service called us WITHIN TWO MINUTES. I was glad to know they were on the ball just in case we need them for real some day. In the end, we went with this firm because they were the most knowledgeable, didn't have pushy sales people, so we felt confident we were getting the info we needed to make a good decision. Turned out to be a very good decision!

We have used Paul Ramey for applience repair for 10 years. He is great. Paul has saved us on…read moredishwasher and refrigerater repairs. Paul is prompt and he takes the time to explain the issues and helps with options. We have saved by repairing instead of replacing.

I used him in the past years ago and kept his magnet on my fridge. Call him out for a dryer repair…read more He evaluated the problem and claimed he ordered the part. He never showed back up to finish the job or communicated the problem or the delay. I called three times and sent text messages. To no avail, 2 months without a dryer. I did not want to find another repair person with hopes he "really" ordered the part or he was super busy. I cut my losses and used Sears Appliance Repair (a known company).

The hospitality, service and attention to detail that I experienced from the owner (Lawson Hale)…read moreand his son (Declan) at Sound Image was second to none. I couldn't be more pleased. They revived and updated my old Linn LP-12 turntable that I bought new in 1984, and now it is better than ever. If you are looking for a Linn dealer in the Southeast (USA), this is the one!

Customer service standards that everyone expected in the1950's and 1960's were exceptionally high…read morecompared to what we receive today. Yet on occasion you find a specialty shop that has not lost the magical talent of a sales staff that actually listen to the customer, provide service (even home service) and have expertise that you can't find on the internet (anywhere) because it personally meets your expectations. The initial assistance in my selection of stereo equipment and maintenance after the sale have been exceptional. Even my wife can hear the difference in the sound results.