I selected this tax preparer because of the good reviews, and the promptness of her reply on Yelp…read more However, that is where the good experience ended. It took WEEKS to file our taxes, and ultimately they weren't filed until 04/15, and even that felt like pulling teeth. Getting in touch with Glynnis was very challenging-- there was no email listed, and as a teacher, I am not often able to make phone calls during the day. After weeks with no contact, I finally discovered that she had been using an Intuit platform that did not notify me when there was a request for documents or a question. Furthermore, an unknown preparer signed our taxes, which made me quite uncomfortable, given the sensitive information required to do so. However, our taxes were ultimately filed, and I thought that was that. Unfortunately, the saga does not end there. I had asked how we would need to pay our federal taxes, and was told that we would get a payment link. We did not. Eventually, we got a letter saying that we were late in paying because the DIRECT DEPOSIT information was not entered correctly. Nowhere were we asked for our bank information. But wait, there's more. We got a letter from the state of California stating that we were being audited (and we are expecting a sizable return from them, so this is unfortunate). When I reached out to let Glynnis know, I got no response. We also got a notice from the state of Indiana saying that our taxes had not been filed correctly, and thus, we now owe an alarming amount. All of this is to say that for such an expensive service-- we paid more than we have done for HR Block in the past-- we have had nothing but problems. I have never once been audited before, and I have had some pretty complex taxes. For a teacher and a military member, being this stressed about taxes and money has been simply unacceptable. Coupled with the lack of communication, and I am immeasurably frustrated.

From the owner: GC Accounting Services is a premier accounting firm located in Newport News, VA. We specialize in…read moreproviding top-notch advisory, bookkeeping, tax, and payroll services to small businesses and individuals. With our small team of experienced professionals, we ensure that your financial needs are taken care of efficiently and accurately. Trust GC Accounting Services to handle all your accounting needs and help your business thrive.

Mr. Staylor helped me with my mother's final tax return. I lived all the way in California and he…read morewas able to help me through phone calls, emails and regular mail. He was always available for any questions that I had. Very professional and empathetic, I would recommend Tax Time to anyone.

The entire staff at the Main Street location in Suffolk is exceptional and wonderful to work with.read more

From the owner: At H&R Block, we provide tax services for individuals, families, and small businesses in Suffolk,…read moreVirginia, as part of a nationwide network of local tax offices. Our local tax professionals can help you prepare and file tax returns, answer tax questions, and find you every credit and deduction. We know taxes can be challenging on top of your regular schedule so support is available by walking in, making an appointment or dropping off your documents at our office. If you want to work with your tax pro from home - just call and ask to use our Digital Drop-Off service. You'll get an email from a tax pro with a link to upload your documents. Visit your local Main St office to connect with a tax professional.