Their tax preparation service was the worst I've experienced. Eurnicka Nixon made several errors on…read morethe return, most importantly her own data input. She quickly and casually processed my return without double-checking her work. She carelessly reported more income than I had, which meant that every computation throughout the rest of the 1040 was based on the wrong figures. Plus, more income means more taxes I owe, of course. Making a mistake is one thing (and can happen), but she did Not conscientiously and thoroughly investigate that vital mistake to correct it. After repeatedly asking to speak to her supervisor or owner of the business, I can only presume that she has, so far, blocked that contact. This situation has caused a lot of unnecessary problems and costs for me and is still not resolved. If you use their service, it may be wise to doublecheck their figures.

The owner is great, very fast and very knowledgeable! She's patient even though we wait to thr last…read moreminute to file.

Ms. Denise was extremely helpful, forthcoming, accommodating, and professional from the initial…read moreYelp request for tax filing assistance to sitting down and knocking out my taxes. I'm also appreciative of her understanding and flexibility working with my crazy and unpredictable schedule. She was upfront about her rates and they were quite reasonable! Thank you so much, Ms. Denise! Definitely got a lifetime customer now!

Excellent customer service. So pleasant to work with. Ive used her tax service for years. Thanks…read moreagain.

Mr.Ben Pope CPA resolved my personal taxes for the passed…read more 5 years and cleared up the mess I made by not filling. He got the I R S off my back and I even got money back this year.

We just recently moved to Norfolk in mid 2012 and I was in search of a good CPA/Financial person to…read moredo my taxes because quite honestly .. I hate doing them. I didn't mind back when I could fill out a 1040 EZ but as soon as I started my own business, sitting with Mr. TurboTax became a really big hassle. Last year, while perusing FaceBook, I happened to see a post from the owner of the doggie day care joint I take Dante to and she was raving about this accountant who did her taxes. Knowing that I would need to find one eventually, I quickly got Ben's number from her. Ben is great. He got me more money back this year and saved me headaches and money related arguments married people tend to have this time of year. His pricing was pretty awesome, too. I would highly recommend calling him up if you need any financial services/advice/taxes.

We always come back because of Mrs. Tammy Epps. SHe has been doing our taxes now for 6 yrs. Her…read moreexpertise and professionalism makes us keep on coming back every year and will continue to do so for the years to come. It's hard to find someone that you can trust when it comes to your tax responsibilities and we are just happy to have Tammy helping us yearly. Thank you and see you again next year MPN.

I been going to Jackson Hewitt for years the tax preparers are always polite and does a great job…read moregetting me the maximum refund every year.

I selected this tax preparer because of the good reviews, and the promptness of her reply on Yelp…read more However, that is where the good experience ended. It took WEEKS to file our taxes, and ultimately they weren't filed until 04/15, and even that felt like pulling teeth. Getting in touch with Glynnis was very challenging-- there was no email listed, and as a teacher, I am not often able to make phone calls during the day. After weeks with no contact, I finally discovered that she had been using an Intuit platform that did not notify me when there was a request for documents or a question. Furthermore, an unknown preparer signed our taxes, which made me quite uncomfortable, given the sensitive information required to do so. However, our taxes were ultimately filed, and I thought that was that. Unfortunately, the saga does not end there. I had asked how we would need to pay our federal taxes, and was told that we would get a payment link. We did not. Eventually, we got a letter saying that we were late in paying because the DIRECT DEPOSIT information was not entered correctly. Nowhere were we asked for our bank information. But wait, there's more. We got a letter from the state of California stating that we were being audited (and we are expecting a sizable return from them, so this is unfortunate). When I reached out to let Glynnis know, I got no response. We also got a notice from the state of Indiana saying that our taxes had not been filed correctly, and thus, we now owe an alarming amount. All of this is to say that for such an expensive service-- we paid more than we have done for HR Block in the past-- we have had nothing but problems. I have never once been audited before, and I have had some pretty complex taxes. For a teacher and a military member, being this stressed about taxes and money has been simply unacceptable. Coupled with the lack of communication, and I am immeasurably frustrated.

From the owner: GC Accounting Services is a premier accounting firm located in Newport News, VA. We specialize in…read moreproviding top-notch advisory, bookkeeping, tax, and payroll services to small businesses and individuals. With our small team of experienced professionals, we ensure that your financial needs are taken care of efficiently and accurately. Trust GC Accounting Services to handle all your accounting needs and help your business thrive.

I highly recommend Janet's Bookkeeping Service. She prepared my taxes this year, absolutely…read moresatisfied. Outstanding service, quick, and great price. Also very convenient as she's in Gates.

From the owner: Full service tax prepread more