I highly recommend this auto body shop to anyone! When my MDX had several deep scratches, I was…read moreconcerned that repainting would be expensive. Paolo, the owner, generously spent a great deal of time removing the scratches and polishing the car--completely free of charge. Thank you so much, Paolo!

Paulo is the most honest guy who always goes the extra yard to get us the best parts at the best…read moreprices. The service is Top Notch and the whole crew is on !!

With confidence, I say that Matt, at Dent Craft is the preeminent Paintless Dent Repair…read moremagician/artisan in Eastern Massachusetts. You'd think Matt was a cosmetic dentist, the way her performs his art and trade. Matt and Dent Craft's work is flawless. We've been customers of Matt's for more than 25 years. He bats at 100%. Dent Craft is convenient to Route 93, and worth the trip, no matter where you might be coming from. I highly recommend Matt and Dent Craft for flawless, Paintless Dent Repair.

I had an absolute amazing experience with Dent Craft in July 2025. Matt is a true gentleman, honest…read moreas the day is long, speedy, and efficient. I cannot even tell where that that was any longer. The price was great and I will return next time. I need the service. Matt is a smart guy and a fascinating conversationalist.

Quick quote, good work, honored original quote . Took a day…read morelonger than estimated and some communication and coordination that could've been better. But overall a good experience. Recommended.

Good price. Replaced the bumper after receiving a new bumper. Not much of a wait. I received…read moreseveral quotes through Yelp. I'm glad I used Yelp rather than bringing it to the nearest auto-body shop. I would use Patriots again without hesitation.

Rude people that towed my car, especially the woman at the front desk that would not allow me to…read moreenter my car. With my registration in the car and my handicap placard on the mirror, she would not allow access to retrieve my items. Even the tow company I hired to bring the car to body shop, didn't want to go there. Great reputation??? BEWARE

It's funny how when people's vehicles are towed for unregistered, no license, DUI or accidents,…read more(but most are not accidents!). it's always the tow company that is the problem; unjust, rude people, condescending, yelling, ripping-off, etc. Has nothing to do with them breaking the law and putting other people's lives in danger. For a fact most all tow companies do not accept checks or credit cards due to the fact that this type of person who's vehicle is unregistered, uninsured or unlicensed will either "bounce" the check or stop the credit card charge after they leave. And rates are regulated by the State for any company that tows for municipalities; it's not "ripping off" as stated in a review. Check out the rates on the DPU website. Also, if there is a fatality involved it is not the company holding the vehicle it is either the local police or MA State Police holding it and we have had vehicles here up to 4 months waiting on the MA State Police release. Registered owners or Power of Attorneys are the only ones allowed to the vehicle with police permission; not best friends, girl/boyfriends, cousins or even family members, etc. It's called liability and it is not your property! We have all the empathy you can possibly imagine in a fatality, we don't want a deceased person's vehicle knowing the hurt it will cause their family. But it's our job under contract with each municipality and we attend to each family member with kindness. Your mad because you finally have to pay for your illegal mistake or take it out on the next person for someone hitting your vehicle! Why not take your aggression out on the police at the scene for stopping you or having the vehicle towed that's blocking the roadway? You don't because you don't have them; you know you will be arrested, so the next best thing is the tow company. Be a grown up, take the responsibility instead of putting it on the tow company! Every company in this world has rules/regulations, contracts to follow, your no different, loose the entitlement.

This is the second time I have used this company and the second excellent experience I have had…read morethanks to Bob, Angie, and the staff of very capable and caring technicians who work here. Someone did small but important damage to my Ford Fusion. It was important because it would prevent the car from passing inspection due to a damaged headlight and fog light. The surrounding sheet metal and bumper had some minor damage, too. It would be impossible to see any sign of the damage or repair. There are other good body shops in the area but Body Works is the best, based on my two experiences.

Dealing with Robert was very easy. Once the car war brought there and I signed the authorization…read morethere was nothing else for me to do . Three weeks later car was given back like new and drives well. Bill Z Newburyport MA

Neal (owner) repaired our Volvo beautifully. He, his wife, and Matt were great throughout the…read moreentire process. He came highly recommended by Avery Auto Care in Reading. Volvo's delay in providing the necessary parts, and the lack of parts availability from other sources, extended the one-week repair to over 2 months to complete. However, Neal helped us successfully work around the lengthy delay. Neal always kept me advised of the status of parts and repair.

Quick state inspection service. Was done in 10 minutes. Next to the fire station. Would be back.read more

I brought my vehicle to Bob's Auto Body in Wilmington after I was hit by another driver. From the…read moreinitial call to delivering the repaired vehicle, Bob's Auto Body exceeded my expectations. The communication was clear, and professional. They handled all the insurance paperwork! When I received my repaired vehicle, I was overwhelmed by the quality and detail of the work! I highly recommend Bob's Auto Body of Wilmington,MA.

My Wife was in a rear end accident in which the rear of our Acura MDX was banged up pretty bad. We…read moretook it to Bob's Auto and they were extremely efficient, helpful and most of all repaired our car within a very timely manner and it looks better than it did the day it came out of the showroom. I would recommend Bob's Auto to all... Thank you Bobs!!!! Rob R.

My experience with this body shop was very disappointing. After my accident, the repairs took a…read morelong time. When I got my car back, I found several problems, including peeling paint, loose windows, and poorly installed doors that made rattling noises. I had to return my car multiple times because every time I picked it up, I found new issues. When I complained about the peeling paint, they gave me a small bottle of touch-up paint and told me to repaint it myself if it peeled again. I also discovered that my insurance company had paid to replace parts such as the front bumper and the door handle, but they were never replaced. The side mirror was simply glued back on. After I confronted them, they admitted the mistake, ordered the parts, and finally installed them, causing even more delays. This review is based on my personal experience. I cannot recommend this shop to anyone who expects quality repairs, professionalism, and attention to detail.

I requested a quote from another body shop and Yelp recommended that I also request a quote from…read moreArchstone. Here was what I said: "Need front bumper, underway, fender liners and one side skirt replaced. I have all the panels." And this was the response from "Herman S.": "Hi ; You have to come by an we can take look and give you an estimate. We are open tomorrow 10am to noon." So I hopped in the car and drove 30 minutes for the quote. A couple of guys came out, looked at the car, took the VIN, all my personally identifiable information and gave it to their boss... who promptly told me he won't do it because he doesn't use customer provided front bumpers. Apparently customer provided OEM bumpers don't work just the bumpers he orders. It's his shop and that's fine. What's not fine was that he wasted an hour of my time for something he literally could have said in a Yelp message. And now I'm left wondering what they plan on doing with my VIN, home address, phone number, and e-mail. I just read his response. I literally had never been to this area of Tewksbury before let alone his shop.

I was delighted by the work done at Boutiette's. I have an old (2009) Toyota with only 52,000…read moremiles on it. I'm 82 now and didn't want a fancy new car with all those bells and whistles. I had some rust on my hood and extensive fading on the roof. Since I don't drive much anymore, I at least wanted my car to look nice. Boutiette's did a fantastic job--above and beyond. They even buffed out my headlights, that were so clouded I probably wouldn't have past inspection. All the personnel there are courteous, professional and great at their respective jobs. I would go there again in a heartbeat! Carol V.

My vehicle was hit on the passenger doors and the back bumper & driver side taillight... I'm new…read moreto Tewksbury and just searched the nearest commerce approved body shop in the area. Luckily I found Boutiette's They fixed the body work so beautifully like the accident never happened- Denise was very pleasant & helpful she set me up with a rental immediately so I didn't even have to wait when i dropped my car off! If I ever need body work again I know where I will go THANK YOU! Before & After Photos attached!!