Very impressed with the work and customer service provided by Ez. I had extensive work done after my car was hit and extremely satisfied with this company. read more

They were easy to deal with and more importantly they dealt directly with insurer. The work looked great.

DO NOT DO BUSINESS WITH THIS MAN!!! I was verbally harassed by the owner, Matt, several times while trying to get my car repaired at his shop. I have NEVER been spoken to this poorly in my life - I moved my car off his lot after a conversation that involved the owner blaming me for getting into a car accident and "calling him 15 times" to check on my car (I called three times, twice were because he left voicemails requesting I call him back). The call ended with him saying "How about I throw the parts in the back of your car and you can drag it off the lot? How's that?" Needless to say, I felt uncomfortable leaving my car with this guy, so I had it towed elsewhere. Fast forward two weeks - I just picked up my car and found all the damaged pieces from my car in the back of my trunk. Stay away from this guy - VERY unprofessional. read more

I have come here over 10 years. Have worked with Matt the owner all those years. Everyone in there are great. Definitely recommend them!!

This place is awesome! I got my car back in less than a week and it looks better than ever! Matt was super nice and friendly. It's also very convenient that the car rental place is literally in the same building. Definitely recommend them and will be using them again if my car ever needs work done! Hopefully not though haha read more

Working with EZ Auto Body was anything but "EZ," unfortunately. I understand that when it comes to repairing a car, schedules can slip. With that said, I dropped my car off on a Thursday. When I called them on the following Monday, they said my car would be ready on Friday. Thus began the ordeal: - When I called them on Friday, they said it would be ready Monday - When I called them Monday, they said it would be ready Wednesday - When I called them Wednesday, they said it would be ready Friday So, that's three consecutive postponements. If they'd said at the outset of the process that repairing my car would take two weeks, that would have been fine. Had they said on Friday, "sorry, there's going to be a one-week delay," I would have been able to plan around it. Giving the run-around every time I called them three times in a row speaks to a process failure. Lastly to add insult to injury, one of their technicians drew all over my bumper sticker. While this isn't normally something I'd get precious about, I'm prepared to take this personally. While the front line staff at EZ Auto Body were polite and professional -- and while the repair was certainly thorough -- the leadership have done zero to respond to any of this. They get one star, and I hope that anyone who reads this goes elsewhere. read more

I have had to call on their services four times. All major collision repairs. No, I'm not that horrible of a driver. . Will not bring my vehicles anywhere else. Friendly people. Great high quality work. And always finished on the date they give. read more

They fixed my car after a crash I was involved in. The work was done promptly and the car looked and force like new.

Highly recommend, excellent job on my rear car damage, Cindy in the office knows her stuff and is a pleasure to deal with.

EZ auto body did great work on my car! It looks as good as new and they were able to get it back to me in under a week. Their service is very friendly and reasonable! I would recommend! read more

Extremely talented people, and expert work was performed on my vehicle at EZ Autobody. Extremely satisfied with how fast and smoothly everything went. Highly recommended!! Thanks so much, guys! read more

These guys are great. The guy who runs the place is a really nice guy and really seems like he loves what he does, which is rare these days, especially for a guy who regularly works with unhappy people who have crashed their cars. The rest of the staff is just as pleasant. They smile when they walk by you and say hello and welcome you no matter how busy they are. They go the extra mile for you and will call your insurance company so you don't have to. They will look at other things on your car for you and if it's a quick fix, they won't gouge you with extra hours of labor, like other places do just because they can. I highly recommend this place, and if I ever get into another accident (hopefully I won't), this will be the only place I go to. read more

I highly recommend this place because of the impeccable work done on my car in a very timely matter, with polite and patient service. What more can I say? I was sent here by my insurance after being rear ended in a three car pileup. Fortunately no one was hurt - except, of course, the vehicles. I was very pleased with the ease of the entire process thanks to EZ Autobody. I was so happy when, in a few days, my car was ready and it looked as new as ever. They even washed my car, too! Every time I had any transaction with anyone, they were very nice, very helpful, and I felt unrushed. I will definitely come back for any service I may (hopefully not) need in the future. read more

Great job! After reaching out to a few different auto body's after an accident, this was honestly the only one that seemed legitimate. They worked directly with our insurance and it was low hassle, fast, and quality workmanship. Thanks for the excellent customer service too! Would definitely recommend. read more

The staff are professionals who truly take the time to properly work on any vehicle. My boyfriend has been coming here 10 years and recently my car was hit & run, so I needed help! This business helped me through the process as well as fixed my car flawlessly. They had to specialize the non existent paint color and honestly I couldn't be happier. The prices are so affordable and reasonable which makes this place a hidden gem!! Matt was truly wonderful to work with! read more

Our car was returned a week late with graffiti drawn over a bumper sticker for a political candidate. Not ok. Do not go to this place.

Awesome repair shop. Matt is a class act.....

I took my car to EZ Auto for a tennis ball sized dent, the FRONT passenger door and fender needed to be replaced. I chose this auto body shop because it was one of the preferred places that my insurance company suggested, it needs to be said that my insurance company has been fantastic through all of this. After my car being worked on for a week and a half, I was able to pick it up. I explained to the rep on the phone that my husband and two toddlers were on their way to get it, it was a Friday around 3:40pm. When my husband arrived he returned our rental, taking both of the car seats out, and went to pick up my car. He put one car seat and one toddler in the car, and went to get the other seat in the car and could not open the BACK passenger door. When he went back into EZ the gentleman that worked on my car confirmed that he knew the door wouldn't open, and informed him that they were closing. He instructed my husband to take the car and call on Monday to set up another appointment because there was only one person that worked there that could fix the door and he wasn't in all weekend. One person that knows how to install a door correctly, at an auto body shop? While my husband was driving home he realized that the light signaling an issue with the airbags was on. Most likely the sensor needs to be reset, but it's already evident that these people aren't competent to install a door, was I really going to trust that they didn't screw something up with my airbags? I will never again send this company business, I'm blown away that they were completely ok with sending the car back to the customer more damaged than when it went in. read more

My Ford Transit broke down and leaked out all of the anti freeze. The staff was eager to help me and very professional. Matt the owner expedited my repair quickly and efficiently. My car was expertly fixed. The office was clean and beautiful. Cindy and all of the staff were friendly and knowledgeable. I highly recommend EZ Auto read more

Now they are in Salem and should have stayed in Beverly. Gave me a quote for work they didn't do and then lied to my face about what he said after I paid for it and discovered it wasn't done. Advice for my fellow Salemites, get everything in writing before letting them work on your car or you might get ripped off. read more

matt is great! nice guy, does good work. he's in it to make lifelong customers, so he'll treat you accordingly. give them a try!

Excellent customer service, speedy, efficient, honest. They worked on my back brakes and calipers, direct and professional. Mechanics you can trust. I would definitely use them again. Thanks EZ Auto! read more

Great experience, great quality, great service, great people. I choice of EZ was based on BBB accredidation and the previous reviews by Cristie N. and David c. They are 100% correct. read more

Just used EZ for the first time and it sure won't be the last! Matt gave me a very fair quote and he and his guys performed excellent work and had it done when they said it would be done. A+ read more