I spoke with the manager, Ali, over the phone and via text message in regards to a Rav4 I planned…read moreto purchase. The morning of my appointment, I received confirmation text message saying the vehicle was still available and I'd see you soon. I drove over 100 miles to Kafco Motors from New Hampshire, and lo and behold, the car was sold the night before. He knew the vehicle was sold and he knew I was coming that day, but couldn't be bothered to give me the courtesy of a call to let me know the car was no longer available. He instead tried a bait and switch to get me to purchase another car with significantly more miles. Shady tactics and discourteous customer service, buyer beware. The manager then called me because I left a negative review on Cargurus to swear at me and ask why I left him a negative review. Total clown.

These guys were great. Hard to trust people in this industry but we felt like we were treated…read morefairly and they always answered our questions when we needed help!

Great Price Great People…read moreGreat Product Joe was honest , patient, and a man of integrity. They waited several weeks as my workers comp settlement cleared the bank. I am so happy I found this car, it is my proud & joy!

Go through the vehicles before you sell them. Then tell customers the bank requires them to take a…read morewarranty, no bank requires that. They do that so that when the customer brings the vehicles back they use the customers warranty. No out of pocket for them. They also messed up my registration and can't fix it. Communication is terrible. No customer service skills. They had my truck for almost 4 weeks when I finally got it back, I felt I deserved a full tank of gas and a detailed truck, nope. Didn't even fill it when I first picked it up and it wasn't detailed then either. I could go on but I won't

I bought a used car from PJ's Automotive and had a very positive experience. I discovered the car…read moreon Craigslist. There were plenty of photos from all angles including the interior and engine. The photos were clear and I could tell a great deal about the car due to the high resolution pics. When I contacted PJ's I spoke to Danh who was friendly and responded courteously to all my questions. He was knowledgeable about the vehicle and confident that it would perform well since PJ's Automotive is also a maintenance shop. I came from over an hour away to check out the car. I was relieved to see that the photos represented the quality of the vehicle accurately. I also appreciated that their facility was clean and well maintained. As soon as I finished the test drive I was sold on the car. I went to the RMV down the street and picked up my plates. PJ's was able to recommend a local station to perform the inspection and I drove it home that day. The vehicle has been running smoothly and I am very happy that I bought it. Overall, the experience couldn't have gone any better. If you see a vehicle at PJ's Automotive that you like I recommend that you check it out!

Peter is one of the best experiences technicians in the area. This shop is reasonable repair price,…read moretrustful, and good advice. Be sure to contact Peter before you head to the next car issues. Top of the line!!

If it's been a while since you've bought a vehicle and everything seems a little confusing, with…read moreall the internet pricing & manufacturers discounts, I got a guy for you! Call Larry, and tell him that Jerry said that he'd help you locate the vehicle you've been looking for. This gentlemen will exceed every expectation you have, when it comes to customer service. You will become a generational customer, because you'll trust that he's doing what's right for you.

I would come back here a million times again if I'm looking for a car. Nicest people you could…read morepossibly deal with. They went out of their way to help me multiple times. If you're looking for an honest and fair car dealer in todays world, I highly recommend this place!!

We are not your typical used car dealer! We have owned and operated JT Auto Inc. next door for 12…read moreyears with an immaculate reputation for great mechanics with unbeatable work and customer satisfaction! Our A.S.E. Certified 25 year Master Technician hand pics the vehicles we sell. We only purchase great vehicles and take extra pride to make sure the undercarriage looks as clean as above the vehicle. We go through the vehicles as if each was going to be driven by a loved one. Each vehicle is test driven for over a week to ensure there are no intermittent quirky problems, as we would address these before the sale. Making sure you don't have to worry after the sale !!!

Read yelp review don't buy from this low class dealership. Just want to reiterate what I posted 2…read moreyears ago. Buy with huge caution and get car checked bumper to bumper prior to purchase.

DO NOT ever wire transfer your payment to the account number provided by Anthony Costa. I purchased…read morea car from TnD Classic Cars in September 2021 for 5100 $. He gave me an account number and asked me to wire transfer the money. I was right there in his office when I transferred the money and he said everything was fine and signed the title over to me. The next day he sent me an sms message and claimed that he did not received the money because he gave me an incorrect routing number!!! He said that the money should bounce back in couple days and asked me to write him a check. The money never bounced back and he cashed the check so I ended up paying twice as much worth the vehicle. To this day I do not know where my wire transfer money went. I am still trying to get it back.

Bald-Faced Lies (Just Another Used Car Dealer)…read more I wasted half of a day visiting Mass Auto World to see a car which had been completely misrepresented by a salesman there. Car sounded great and looked great on paper but turned out to be a beat-up rust bucket. The salesman told me before I visited that the car had no rust, when it actually had serious rust damage including frame rot. It seems that their goal is to manipulate potential customers into visiting even if that involves lying. Apparently they want bodies on the lot because some of them will bite. Of course the cost to the customer of their lies does not matter. Buyer beware. My experience is consistent with what others describe in these reviews (at least the real ones). For details, read on. I am a fan of second generation Honda CR-V's and found an interesting one (2006 Honda CR-V EX (VIN JHLRD77806C041450)) at Mass Auto World via Carfax: https://www.carfax.com/vehicle/JHLRD77806C041450 I called and spoke with a salesman who identified himself as Nick. He gained my trust by stating that he was a fellow veteran. I told Nick that I was over an hour away so needed to make sure it was a good car before I made the trip to look at it. I asked if the car had any damage other than minor scratches and dings (which would be expected on a 15-year old car). He said that it did not. I asked if the car had any rust. He said it had NO rust on the body. I specifically asked about rust underneath, and he specifically said there was NO rust. I told Nick that based on his description, I should see the car. Again, he knew I would be coming from over an hour away. After a 90 minute trip through some awful Boston traffic, I arrived at Mass Auto World. And I immediately realized that Nick had badly misrepresented the car. First, the hood of the car was deformed in a way that looked like it had been pushed in from the front and had buckled. The front of the hood on the left sat high, and the rear sat low. Recall that Nick told me there was no body damage other than minor scratches and dings. But that was trivial compared to what I found next. Continuing my walk-around, I realized that Nick had blatantly lied to me about rust on the car. First I saw that the right rear door had rust bubbling under the paint, indicating rot underneath. Then I looked under the rear of the car (see the first attached image). The rear subframe, stabilizer bar, and lower arms were badly rusted, if not rotted. The second image shows frame rot under the front of the car. And the third image shows the rotted right pinch seam (top) and a rotted unibody rail. The pinch seam was so rotted that it literally disintegrated between two of my fingers. This is particularly troubling because it indicates that soon it will be unsafe to jack up the car as specified by Honda, and soon the car will not be able to pass inspection due to loss of structural integrity (I've been there). Nick was happy to let me drive over an hour to Mass Auto World based on lies. Interestingly, he did not come out to talk with me when I arrived. He knew exactly when I would be there because I called just before I left to make sure the car was still available. And one of his coworkers walked right past me in the lot when I was the only customer there. I think that once they saw me looking under the car, they knew very well that speaking with me would not have been pleasant or profitable. I had to rearrange my entire day to make this visit happen. Even worse, it wasted over 4 hours of my time. So now comes the obligatory "We're so sorry you had a negative experience...we're trying to improve our processes...Here's a Dunkin gift car to cover your gas." I'm not interested. Instead, I would like to know from the owner: Do you employ a "reputation management" company which provides fake online reviews? Do you encourage your employees or anyone else to post fake reviews? Have you ever responded to a fake review as if it was real?

If I could give 0 stars I would. If you want to feel respected, treated with courtesy, dealt with…read morefairly and Honestly, if you value at all your own time and peace of mind, do not do business with this company. Stay as far away from them as possible. They have the worst customer service in the history of the world. Borderline criminal practices. I echo other reviewers saying they felt treated "less than" and receiving minimal almost one word replies to inquiries, or no reply at all! They sold me a car withholding it was missing a part that caused it to immediately fail inspection, then they stalled for the duration of the warranty to do the quick fix, then 30 days after the easy fix the car majorly failed in relation to that part and they kept the car for 5 weeks. The Lemon Law didn't work b/c technically the problem happened 1 day after the 90 day warranty period, but had they not deliberately delayed for the initial 60 days, the failure would have been within warranty period. And then they lied under oath during arbitration. There are no words to describe how base their people skills and values are. One cannot fathom a company in this transparent day and age operating so conspicuously poorly and staying in business! Do yourself a favor, go next door to McLaughlin Cheverolet, they are really nice people!! Or literally shop anywhere but w this company.

Recently I had to buy a used car after my car couldn't be repaired. After looking at probably a…read moredozen cars I ended up seeing a car I was interested in at this place. The two guys that run this place were really nice. They were easy to deal with, not pushy and I thought they were being honest about the cars on the lot. Brought the car to my mechanic and he went through it and it was fine. No issues. It was a pleasant experience.

From the owner: General service and repairs. certify used cars with the…read morebest prices in the area. tune ups oil changes suspension electrical free diagnostics friendly customer service

Seriously dont buy from this guy Moussa Kafal*** He had a Lexus 430 that I was interested in. Read…read morethe reviews for his shop, hoped for the best, but wanted to take the car to a mechanic to check it out. He was very sketched out about this. First the cars check engine light came on as I drove to the mechanics. Next he kept calling saying he needed the car back bc he only had a couple license plates for people to test drive. I told him about the check engine light and said he'd prob benefit from knowing what was wrong with the car. He just wanted it back. Anyway cut the look over short but the mechanic had some great pictures to show. Showed us how the underside had been recently painted to hide extensive rust. Described it as "putting lipstick on a pig" got back to the shop and Moussa took the keys and started to walk away then stopped, didnt look me in the eyes but asked how it went. I told him I knew what he was doing to his customers and he just chuckled and said "look around im busy business is good" I responded saying its profitable screwing people over. He didnt care. Do you want to buy a car from this guy? Knowingly taking advantage of people? Reminds me of Danny Devito in Matilda lol also the interior always looks great in his cars as he advertises details in atleast three places at his shop. Most shady car salesman ive ever come across.

This place is so sketchy. Seems like the guy just buys shitty cars and tries to make a few hundred…read morebucks on each. We went to look at a car and the guy ignored me the whole time and just talked to my boyfriend. He didn't even notice the car we looked at's inside was wrecked from a dog and smelled like it too. He was also unaware or trying to disregard the fact that the car has rear end damage from a pole of some form. The car was so rusted under the hood and underneath that it was clear there was an oil leak in the rear differential, which the guy was also unaware of. This place was so sketchy and the guy was so rude and such a dick that I would never in a million years come here to buy a car. DO NOT COME HERE TO BUY A CAR - THEY WILL ALMOST DEFINITELY TRY TO SCAM YOU. I know very little about cars and I seemed to know and understand how poor condition this car was compared to the dude. I repeat: Never come here!

fast and efficient amazing job. They told me exactly what was the problem. They gave me the date…read moreand time one to fix it and they gave me an amazing price. Amazing mechanics and amazing people. Here everyone should come.!!!!

Great People!!! they have alot of toyotas.I bought a 2002 solara convertible with 150k miles on it…read moreand still driving it. now it haves 234k miles. they even put new brakes in it when i told them it made a little noise. Steve and Paul are the owners i will recommend to everyone.