I bought a Subaru Crosstreck from this wonderful used car dealership. They are very knowledgeable about subarus and sold me a beautiful used Crosstreck. This car has been amazing and so happy I bought from them.. Recommend this dealership 100% read more

Bought an 08 subaru outback back in 2021 drove for about 10 days before it went in to limp mode. Took it in they said they replaced the motor ...and then would not give me mileage or any info on the replaced motor.. so not sure about the honesty there. As for me and mine we will never give our hard earned money to these so called people. read more

Honest people, fair price and easy to deal with. It's the first time I feel happy with an used car dealership. Be patient with them since it's a small shop and sometimes you have to wait to get someone to help you. I bought a used Subaru 2006 with 144k miles. After I bought it I toke it to a mechanic that I know and the only thing my mechanic found was a small thing that they repaired when I took the car back. I did pay the part ($50) since it wasn't totally worn but they didn't charge me labor. The car passed inspection without the repair, so the dealer didn't had to do it anyway. It wasn't my first experience with used cars dealerships but until today, was the only one that I can say I'll be back for my next used car. Thank you to John and his dad for this experience. read more

Purchased a 2004 Subaru Forester from John at Southern Auto Sales in late April 2019. I understand the car was 15 years old, but it had low mileage for its age and John stated that his mechanic had assured him the car was in great shape. About 6 months later during a routine oil change my regular mechanic found severe rust and rot of front right control arm and frame rail on same side. Control arm was very shoddily repaired by a Mickey Mouse weld and was on the verge of breaking in half at any time. In the opinion of my regular mechanic, there was no way this type of deterioration could have occurred in just 6 months. I brought the car back to John to look at car. He asked his mechanic "how'd you miss this?" John's statement made it obvious to me that the car shouldn't have been sold in this condition. While initially cooperative, he became defensive and uncooperative when I questioned the fact that he was charging me for the repair. I trusted him to sell me a sound vehicle, and whIle the car was past the one month warranty, this wasn't a warranty issue, these were safety deficiencies that should have been fixed before the car was sold. I made the appointment to replace control arm the next week, but it broke in half 4 days later stranding my wife at work requiring the car to be towed. Southern Auto replaces the control arm and charged me for this repair. The car still needed the frame rail replaced but I decided to have my regular mechanic complete this repair, because Southern Auto didn't complete the initial repair properly, leaving a broken cotter pin securing the nut that holds the control arm unrepaired. If a car is sold with severely rusted and rotted components that couldn't have developed in the 6 months after purchase, then these problems existed when the car was sold and if the dealer knows this to be true, then in good faith they should do the repair gratis. I've attempted to recoup the cost of these repairs and received a letter from Johns "automobile attorney" offering an insulting $25. I guess what they say about used car dealers is true. "All hat and no cattle". read more

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There's a reason used car dealers have a horrible reputation...they're usually dishonest and sleazy. Thankfully, there are a handful of them out there who have a soul and actually care about their customers. John and the rest of the team at Southern Auto treated me like a person and worked hard to find a car that was right for me. I called in asking about a Subaru that was slightly out of my price range, hoping they would come down on the price, they wouldn't (which was understandable since it was fairly priced). But 24 hours later, John called me back recommending that I test drive a similar car in my price range that was a year older. He was very upfront with me, making sure I understood the vehicle's history. I decided it was the right car and began the process of acquiring a loan from my bank. John was very helpful in getting me the paperwork and was always available when I needed something emailed. Overall, a fantastic experience. There's a reason these guys have perfect reviews across the internet: they're a level above everyone else. read more

Used car shopping is one of those universally despised experiences, like going to the dentist. Most people absolutely dread it; I suspect that this is partially due to the fact that it's hard to settle on something when you've got a limited budget, but mostly, it's because of the bad rep most used car lots have! I'm pretty good at car shopping, and personally, I feel more comfortable buying used. I follow a few simple principals that I've picked up over the years: 1. Never spend your entire budget. 2. Always take the car to a mechanic independent of the person or dealership 3. Go to the lot with a pretty clear idea of what you want. If you haven't ruled out all the other options, you don't know what you want! 4. Resources like Consumer Reports keep a ton of records on reliability, and can lean you towards something in your price range with other specs in mind 5. Don't allow anyone to rush you, or to pressure you! There will always be another car. When we moved to New England, we knew we wanted to find a Subaru for my husband. They're reliable, they've got AWD, the gas mileage isn't terrible... easy right? Actually, it was! We saw Southern Auto online, they had a least a dozen Subarus under 10K. We didn't know what to expect from a small lot, especially after a rather unpleasant trip to Quirk, so we were pleasantly surprised by how awesome John is! We had a zero pressure experience at Southern Auto! John showed us the inventory he had, offered us options, time, whatever we needed. We actually ended up being the first car we drove, and when we took it for an inspection, our mechanic found it to be in great condition, as promised. I love that this business is family owned! These are nice people, selling inexpensive used cars to people who need them- basically everything that a local auto lot should be. Oh, and they have a dachshund on staff! (He's worth at least an extra star to me!!) read more

Just purchased a 2005 Ford Ranger from Southern Auto Sales - Highly recommend them! John is a great guy - hard working, and cares that you get what you're looking for - of Course it's a used car dealership so you have to be able to decide for yourself what a good deal looks like. But some things make a difference. There is a 30 day warranty on your purchase so if you drive off the lot and your engine falls out - he's got you covered. On my way home in my new truck I stopped off at a mechanic to put it on a lift and give it a good once-over - all checked out - John had replaced a bunch of suspension items, coolant, oil, and given it a good cleaning. John told me he had done these things, and he seems like an honest guy, but you never know right? Well - my faith in used car dealers has been restored - and I'm usually the cynical one. Keep up the good work! read more

2011 Audi A4 Avant. First it's important to note that buying a used car can be an experience fraught with potential pitfalls. You could be buying someone else's headaches or simply someone's desire for something new. I only have positive things to say about my experience with John at Southern Auto Sales. I found him to be zero pressure, straightforward and honest. The car had some minor issues that were quickly attended to. I had an issue with a Check Engine Light - checking the codes I found it was due to a defective turbo boost diverter valve which they had replaced. The system just needed a bit of time to recognize the replaced part and to recalibrate itself. John assured me that if the light came back on they would take care of it. Obviously this wouldn't be "forever" but I felt comfortable that he wasn't just going to ignore me. I then had it inspected and it passed error free. Also the car needed new tires when it originally came in and instead of putting on cheap tires they put on premium quality tires. A note about the other reviewers - I noticed that 2 of the reviewers had negative responses. Looking at their other reviews I noticed that they were all negative. All I can say is that some people are just difficult. Thanks for reading. read more

I bought my beautiful, pure white 2007 Subaru Forester from Southern Auto Sales in March. The price was great, so I held my breath when I first got it inspected at a Subaru dealership. Turns out, it needed NOTHING! I was so pleased with my purchase! I'm a difficult shopper, I can ask alot of questions and make a lot of "demands"...I love to negotiate. I must say, the owner's son, who sold me the car, was very patient with my attitude and didn't react with any attitude of his own. 5 stars just for dealing with a stressed-out car purchaser!!! In the aftermath of buying the car (who I refer to as Snow White), I had questions about this and that- it was my first Subaru and I didn't want to do anything wrong. Basically, all my calls were answered and questions addressed. Very polite, up-front and a great selection of Subarus. All gorgeous. Don't wait until the next "Snow-pocalypse: to invest in a Subaru!!!! read more

John is INCREDIBLE! 11/10 recommend. Professional, knowledgeable, extremely helpful, and easy to work with. I bought a 2012 Wrangler Sport from John back in May, and the experience with him was everything I hoped for in purchasing my first vehicle on my own. He made sure that I knew exactly what I was looking for, made sure that I was happy with the agreement, and made the whole buying process a breeze! I will definitely be sending friends and family along for their cars from now on! Thank you John!! read more

This is not your stereotyoical used car place. Forget everything you know- The experience was professional, efficient, respectful and direct. He knows his stuff and he doesn't pitch or insult your intelligence. And he's got great sense of humor, to boot. I am sending everyone I know to this dealership. read more

Very disappointed with the way they handle things. Problems on my car that I did not know existed.

Buyer beware! As a female senior citizen, I come from an era where a person's word was binding - not so here! I arrived on Friday around 4:15. I checked out the car and explained I needed to do a trade-in. John looked at my car and took the VIN and said he would get back to tomorrow and I was rushed out. Later Saturday I had not heard from him, so I called. He said he would offer me $1,000 for the trade. I countered on the remaining balance and was told he would have to check with his dad at dinner that night. Again, had not heard so I called Monday afternoon and John said he had not talked with his dad and he was not in the shop. He said he would call by the end of day. I had to call again on Tuesday and he said he had taken a deposit. I said we were in negotiation and he said he could sell to anyone he wanted. He didn't want a trade-in. So why give me offer and have me on hold for days? Dishonorable and dishonest! And downright mean to the elderly!! Yes John, you can sell to anyone you want and I can buy from whom ever I want and it will never be Southern Auto! read more

My wife and I recently bought a Subaru at Southern Auto Sales. Gary was very nice and helpful. He went with us on a test drive down the old Naval Air Base. The road was covered in snow but the Subaru handled it great. After we put the Subaru on the road, we began noticing things that weren't right. Half the dash lights are out, as well as the shift column light. The passenger side vanity mirror was missing (which I found in the glove box), and when the car starts, the starter doesn't sound so good. Yesterday, we also noticed the left rear tire is very low. We called John at Southern and left him a message detailing our concerns, but he never got back to us. Apparently, we didn't spend enough money to warrant his attention. He ignored us the day we went to pick up the Subaru, but thankfully his dad Gary took care of us. Maybe if we spent more than $6,000 John would've treated us differently. He certainly took very good care of the people who bought a BMW and a large pickup truck! There was also a crack on the windshield, like a small rock had hit it. The Subaru was sent out to have it repaired, but it doesn't look much better. John didn't want to give us a full-size spare tire, which was missing, but Gary made sure he did. We like Gary, his wife, and of course, Oscar, who I always have a treat for, but John needs to improve his customer service skills. read more