I don't have any complaints! The pricing was less than five other places I called; however, if you…read morerequire a "medical eye exam" it adds $55 to the $79 eyeglasses exam and then you've paid more. Which is exactly what happened to me. They made sure I knew it was optional, but since I was having an issue with my eye I wanted to rule out corneal damage by doing the medical part. But Dr Morais is thorough and does help you find your prescription! I buy my glasses online and he didn't hassle me at all about it. The availability is pretty open too, the door says they accept walk-ins. I walked inside Walmart then to the Vision Center and through the back, but there's actually a door where the vending machines are outside that are clearly labeled. I have attached a picture in case it helps anyone.

A high quality and well respected establishment for your eye care. I have been a patient for…read moreyears. I come all the way from Dallas, TX because Care Optometry takes very good care of me.

SUCH A WONDERFUL EXOERIENCE HERE!! They successfully transitioned my son to contacts after several…read morefailed attempts elsewhere! The customer service was unbelievable and the doc spent the extra time to ensure they were successful! Can't say enough positive things here! WE WILL BE BACK WITH THE REST OF THE KIDDOS! Well worth the 20 minute drive from Benbrook, TX!!! Also, the building and rooms were absolutely beautiful! This place was not a franchise, but ran by the docs who run it....and it shows how much they care!!! KEEP THIS ONE IN YOUR POCKET TO BRING THE FAM!!!

Ill try and keep this brief because I feel as if I've already wasted enough time with this…read morebusiness. I had an appointment July 2nd which was completed on that same date. On that date I paid for my exam for lenses which included a pair of designer frames and contacts as well. Three weeks pass and I hear nothing so I call to check in. The person who is spoke to did not provide an update on when I could expect to come and pick up the glasses but advised me to call back in two weeks. I wait 3 weeks and reach back out to them August 25th or 26th regarding the matter. On this date the representative placed me on a hold advised that she needed to speak with her manager and someone would call me back. I give them a business day and do not hear anything so I call back on Friday 8/28/26. Then the rep tells me the frames arrived. So then they send out to me the automated texts that my eye wear is ready for pick up. I take time out of my work day to go to clarckson eye care on 8/31/26. I'm greeted by the two reps at the front desk which who at least one of the young ladies I corresponded with on the phone. I neglected to mention she was very rude. She asked to place me on hold and before I could say anything I heard the hold music. Her customer service skills were awful. So awful in fact normally I let things like this slide and move forward but I feel the only way to be heard is to take more time to leave this review of the atrocious service. Now when I arrived on 8/31/26 the young lady sitting to the right asked me to take a seat. Where I waited. She then comes out and asks me did I order lenses only? Who orders lenses only. Secondly no the receipt which I had which no one cared to look at shows at the bottom I ordered frames as well. She goes back into the back office. Mind you when all this is happening the girl is continually laughing at what seems to be my visible frustration with the situation. She showed no empathy only amused that I was dissatisfied. She herself or someone from the back room comes back and pulls frames from the wall. These were the frames that I did order. I think asked the woman if these frames were from the wall and she goes she thinks so she will get her co worker. Another woman comes from the back and tells me they did not have my frames so they are giving me the display frames from the wall. I hesitantly tried them on and they did appear to fit so instead of causing a stir I took the frames home with me. But here are my issues. How come I ordered those frames 7/2/26 but I was not notified by anyone until 8/31/26 when I went to pick up my eyewear the frames I ordered were not carried. That was the whole point of spending the time on 7/2/26 picked out the frames I wanted so they could be ordered from wherever they were stored. If I would have been told the frames were not being carried anymore at the time of sale I would have chose different frames or at least known what is was getting. On that note if the frames were already there on the wall? When did the lenses arrive and how come you couldn't have the decency to have them installed upon my arrival? They removed the option for me to choose if I wanted display frames before running the transaction billing my insurance. That in my opinion is not right. This whole process could have been remedied with simple communications like cause for the delay in handling .I know from experience and per the clarckson themselves most frames do not take this long. All they had to do is call and explain the delay and set some expectations which is not unreasonable for a repeat or any paying customer. In addition I was never contacted by a manger never advised of the delay never advised of when the lenses came in. They left me in the dark about everything. I will never come back to this place, it's a perfect example of once they get your money that's all they care about once that's complete you become an after thought. If I could rate them lower I would. Buyer beware make sure to asked them details prior to your purchase

Our family has been coming to this office for several years, and even after moving an hour away, we…read morestill gladly make the drive because the care here is truly unmatched. She is honest, reasonable, incredibly knowledgeable, and genuinely cares about not only your eye health, but you as a person. It never feels like you're just another patient - she remembers your family, takes time with you, and always makes you feel cared for on a personal level. It's hard to find a doctor who combines professionalism with such genuine compassion, and that's exactly why we continue to trust her with our entire family's care. We couldn't recommend this office more highly.

Love this place! Dr. Doan was professional, courteous, and kind. I've been getting my eyes…read morechecked and glasses here for 3 years now.

We are on vacation and the screw fell out of my prescription sunglasses. Went to VC Vision as they…read morewere closest to our hotel and boy am I glad we did. In less than 5 minutes they'd replaced the screw and tightened up the entire frame! When I asked what I owed, he said "No charge!" I highly recommend!

Was in Ft Worth on vacation and accidentally bent my glasses frames. Called VC Vision and was told…read moreto just stop by for a repair. Pablo greeted us when we arrived and took care of the repair in no time. An absolutely delightful experience with a service oriented local business.

I went in to have a vision field test. The office experience was great. Everyone was friendly and…read morethey explained the process to me. Dr. Chu was excellent and really personable. I enjoyed my experience here and will return in 6 months for a follow up.

Great service and results!!! Would highly recommend for all your optical needs. Office is very…read moreinviting.

The wife had lasik surgery here the experience has been positive and professional as should be…read more The ladies at the reception were friendly and helpful. The billing process and options available wete throughly explained with 24 months 0% fiance through Synchrony's Care Credit if needed.She can now see with 20/20 vision in both eyes. Now she realized without a doubt what a handsome fella I am.

The optometrist who did the pre-op missed some very important issues with my eye. I am still…read morestruggling over a year later with permanent damage to my optic nerve in my left eye after cataract surgery. I would recommend having cataract surgery done with a Dr who does the pre-op as well as the surgery- not one who passes off this important part of the process to an optometrist instead of an ophthalmologist. Hard lesson learned.

My vision is pretty bad - astigmatism and 5.somethings in both eyes. I went in to this local office…read morefor contacts and glasses since the readers weren't cutting it anymore. I have spent a hefty amount on office visits, contact fittings, 2 rounds of eye dilations and the lens and frame. It's been a non-stop process for about a month now. I went in on Thursday for an eye dilation to help my eyes "adjust to the prescription" and I have worn either the glasses or contacts religiously. I am still not adjusting. I am not driving since I don't feel comfortable. I just called and they can't see me until the 22nd (dr is going on vacation) and said they will check but I might have to pay another visit fee. Is this all normal or do they just suck? The contacts are a little better distance wise but it just doesn't feel "clear". Vision is worse than before and my bank account is down $700.

First off, the new facility is amazing! They did the best they could across the street, but this…read morenew location is huge and super nice. Front desk staff had me checked in quickly and the initial vision tests were performed quickly. I don't recall her name, but she was very thorough and personable--asking the right questions before Dr. Patel met with me. Dr. Patel conducted full vision tests, reviewed my exams and asked what I was looking for from my glasses (seeing far/close, my line of work, hobbies that might require vision needs, etc.). During my frames and lense selection, Kendall was excellent. She had me select frames that I liked, then offered similar looking alternatives that actually ended up being the frames I selected. She then went thru the lenses options and offered input to ensure I was making the best decisions for my needs. I can't thank her enough! Overall, this is exactly how the process should work. My appointment took less than an hour, I was involved in the feedback and selection process from start to finish, and the staff were both friendly and seemed to enjoy their jobs.

Searching for a new optometrist is like mining for diamonds, so we must celebrate the great ones! I…read morefound this location of the "my eye dr" company while shopping at the nearby grocer. Making an appointment was beyond easy via phone or online, & pre-appointment paperwork was even easier to complete online. Open hours are extensive & include Saturdays - YEAH! We were greeted by super friendly staff, had a thorough exam and consult with Dr. Poyner (she is SO smart, patient & efficient), viewed the THOUSANDS of eyeglass frame options, and Cory setup our order. Also, at time of this review, they offered a discount when ordering multiple glasses - WOOHOO! FYI, they DO sell contacts if you are not into eyeglasses. Plenty of parking in the adjacent lot, and location is proximate to TCU & not far from I-20, I-30, or Chisholm Trail Tollway. Seriously, our family agreed - we will now look forward to our annual eye checkups as long as we visit here. Five star recommendation.

Absolutely the worst experience ever for buying glasses !!…read moreDon't waste your time, just not worth it !! Horrible customer service, they didn't listen to what I wanted and gave me some cheaper lenses that still had the same problems as the old glasses. Than they would not fix the problem. After seven visits, the last three being ignored by all the staff, I gave up, not worth gas driving out there. You've been warned !