I recently purchased a pair of T Henri, really incredible glasses. I wanted something unique. They…read morewere able to assist with giving options etc. No they don't take insurance but I will tell you, be very careful with insurance carriers especially if you have an expensive pair of glasses. You don't want them ruined by a second rate insurance carriers especially that makes you use second rate companies for new lenses. Adair will work with you and make sure you're happy. As an added bonus they can cut the lenses there, which is a big deal. Thank you to Robert and Alyce (owner) are very helpful. I'm picky and they were kind through my pickiness lol. Thank you both.

Every single person here is warm, genuine and very skilled at their craft. Thank you Robert for…read moreblessing us with the repairs we needed. I will be referring as many

I had a screw fall out of my glasses which caused the left lens to fall out. i walked in without an…read moreappt and asked for help. I had no previous history with them and didn't buy the glasses from them, but they fixed my glasses in 5 minutes for $5. Perfect!

This is my second trip here and I have to say that the service is awesome. They do a great job and…read morestand behind their work. (Unlike big box stores). If you value your sight as I do- come see these folks. They have much better service, product and warranties than the big name folks.

I have been going to this place for about 3 years. I don't know what has happened recently but…read morethis place has fallen apart. I got contacts for the first time recently and they gave me boxes with the wrong contact prescriptions inside. I couldn't figure out why I couldn't see for days. The woman at the front desk is so rude and put out when you call - it's like she wants people not to go there. I am still waiting for them to transfer my prescription to another place - it's been a week. The guy they used to have up there was phenomenal. Pretty bummed out because I liked this place.

Not happy with this visit. I am a regular patient at this optometrist's office. I arrived early,…read morewalked around looking at eyeglasses an eventually sat down waiting to be called. Another patient with the same appointment time was called first. No problem. Another patient walked in late for her appointment but was called for her appointment first. When I walked up to the receptionist to inquire why I was still waiting, she said I would be called back soon. An assistant appeared shortly. She took a few pictures of my eye and then said we have no rooms available and I was asked to sit back in the waiting room area. I was eventually called back again and now I am waiting again for the optometrist. I guess my time is not valuable to this office anymore. You would think someone would say the optometrist is running late. Or, make the late person wait since they were not respectful to be here on time. None of this occurred. I may have to look for another optometrist.

Do you love your eye support team? Well, I do for three reasons. (1) Medical staff are AMAZING…read more(smart, kind, efficient, & clearly love their workplace). (2) One-stop for all (contacts, glasses, exams). (3) Location in Benbrook is super close to I-20 at Granbury (I-377) with lots of parking. (4) Waiting room always has good tv shows playing or you can just pre-shop for frames or sunglasses while you wait. BONUS: The experience is so great that you look forward to it, & who can say that about medical visits :-)

My last eye exam/glasses purchase in Granbury was a disaster, very frustrating, and a motivation to…read morefind somewhere else. I looked at Benbrook/Fort Worth reviews and found De Grasse & Ratliff Eye Center - what a blessing! Everyone I encountered at De Grasse & Ratliff Eye Center was pleasant, assistive, and professional. My optometrist was Dr. Chad Carter. He took his time with me and was careful and thorough during the examination. He recommended and used lenses to demonstrate how the changes would impact my vision quality. While waiting to see Dr. Carter, I decided to review their extensive selection of frames. Mandy Roger-Gay, a Lead Optician, introduced herself and assisted me in finding frame options. My choices were made with her assistance before the exam (I knew I would need new frames as mine had broken). I have worn prescription eyewear for almost 60 years, since second grade. I have never had a more thorough and informative eye exam than the one conducted by Dr. Carter. I have never enjoyed more assistance and courteous service than Mandy's. Mandy took her time to measure for bi-focal lines carefully and made beneficial suggestions to ensure my new eyewear would provide me with the support I need to live and work with good eyesight. I am delighted I chose to drive the thirty miles to experience this level of friendly and professional service. I highly recommend De Grasse & Ratliff Eye Center, Dr. Chad Carter, and Mandy Roger-Gay for your optical needs.

Amazing doctor and staff at Dr. Richard Le's office. He is very thorough and takes his time with…read moreyou during your eye exam. I was having trouble with double vision and he performed several tests with prism lenses. He referred me to a great ophthalmologist who advised me further with additional tests and was very professional. The staff at LensCrafters's is very helpful and knowledgeable. Brian and Betty are wonderful at helping you find great glasses and explaining your benefits. Great selection of frames at all different price points. I especially love how many Gucci frames they carry! I highly recommend this team!

I have purchased glasses from this location for a few years. The staff has always been friendly and…read morevery helpful. I usually buy designer frames and they always have the latest and most trendiest frames.

The whole experience. Very professional and explained what they were doing. The staff was very…read morecurtious.

Excellent practice. Very thorough examination and knowledgeable staff. I'm 76 and Dr Lena Chu…read moreprescribed my first glasses when I was In my late 30's.

My first contact with this office was with Latoya. She was so kind and professional and made it so…read moresimple to make an appointment using my insurance. Dr. Polymer was really great at explaining my exam and how my eyes were doing. I didn't have a good feeling about purchasing glasses, the young lady wasn't as helpful with the explanations of charges. But I'm glad I went there for the eye exam.

It's been three weeks since I paid for lenses. This place ordered the wrong ones and now we have to…read morewait longer. Every time I call they say they will look into it and call me back. Never happens. They didn't hesitate to take my money though.

Dr Spivey had been my eye doctor for 32 years . Both my boys go to him! I will never go anywhere…read moreelse.

We are now coming up on 8 weeks (tomorrow) and still no glasses. This is bad business practice no…read morematter what the reason or who you blame it on.

Unbelievably talented very nice gentleman! I read extensively, and he has made life so much easier…read more In fact, I flew from Florida back to see him.

David Rock is service oriented. I have been using his shop for at least 35 years. He has a great…read moreselection of quality frames fit to your face. Even honest advice on how they look on your face and will wear. The lab he uses for lenses has been accurate. He sets bifocals based on where your glasses sit on your nose. You don't get this value at mail order or super glass stores. He has always been there to fine tune the glasses over the time you wear them.