It was dinner time and raining like a Monsoon. Our truck just stopped blocking the traffic in the…read moreparking lot. Full throttle came out quickly and towed the truck to the Chevy dealership.

My Van needed to be towed. I called, he was prompt and very professional. I was expecting to be…read morewaiting a while. 15-20 minutes later he showed up

If it were possible I would have given ZERO star for this company and its service. Being an…read moreAllstate member I requested service to replace a flat tire with my spare. The car was in my garage at home. Allstate gave me a window for the service and the name of this vendor. About 25 minutes BEFORE the specified time Allstate gave me I got a call from the driver of this tow truck, telling me he has been sitting outside my house for 15 minutes! I mentioned the window Allstate had given me, and said I would arrive at my home in 3 minutes, requesting him to wait for me. I had gone to put air in my spare tire. The driver was VERY rude and cut me off on each sentence I spoke on the phone. He told me I should provide him with the jack and other tools, since he didn't have these on his truck! I told him now I was only 2 minutes away, and he said he was going to wait. As I pulled into my driveway in less than 2 minutes, I saw him drive off around the corner, and he left. Tried calling him back on the phone. I got no answer. I spoke to a man at the company office, and he was also very rude and obnoxious, telling me how the driver waited for me for a long time. Again, the window that Allstate gave me was of no interest or importance to this man. I will never recommend this company to anyone.

No stars. Absolutely terrible experience with this company, specifically Bob. I scheduled and PAID…read morefor a tow from Marion Oaks to Sam's club at noon. I was givien an ETA of 2:56. At 3:00, I called to see where my assigned driver was and met Bob, who was extremely rude right off the rip. Bob informed me that my driver was on 441 dropping off another vehicle, then would head my way, he also informed me that it is not his responsibility to inform his customers about any type of ETA nor any ingot regarding his drivers. After telling him that was bad business practices and that he should be informing his customers, I told him he was extremely unprofessional and the. He told me "fine, I'm canceling your tow" and then he hung up on me. I've read several other reviews on this company and it seems to be one individual there that treats women like this. Must be an incel.

We were stuck 2 hours from home late at night with a tire that was losing air and the valve seem…read morewouldn't hold the air in or let us put air in the tire. Other roadside assistance said they couldn't help us except to tow the car, which isn't much help after 10 pm in a strange city. Big D came out to see if he could help and within minutes had it working and ready to go ! Highly recommend them for professional, caring and affordable service!

Our pickup rear tire hit a sharp piece of metal that we felt & heard the air escaping. We were…read morefortunate enough to pull over where there was a wide area by the main highway 40. I was concerned that my road service showed 90-120 minutes ETA, but he showed up in less than 15 minutes. Very nice guy who knew his stuff. If you get fortunate enough to have Big D'S roll on your call you'll be set.

Good Service - I had a tire blow out on I75 - called Mark's and they arrived within 1 hour from the…read morecall. Many of the other towing companies on Yelp in the Ocala are no longer in business. I would use Mark's again.

My truck broke down today so I called Marks towing just from list of towing companies, I thought…read morethe name Mark was more personable and I was right!! Cody came and rescued me and him and wife were awesome!! Had such a great time with them I forgot about the stress!!! They were awesome and really know what they are doing!! I would definitely recommend them and give 10 stars!!!!

On time and great service. Courteous and good value…read more Provided information as requested.

From the owner: towing service with rapid response also providing lockouts, jumpstarts, offroad recovery, minor…read morevehicle repairs and various other services. give us a call with any questions. thanks

Matt came over and did a diagnostic of my vehicle and told me what was wrong. I later drove my car…read moreto his shop and he made the necessary repairs. He did a great job. I now have in him in my faves list.

Let me start with one of the most important thing in my book Trust…read moreTrust in a mechanic is hard to find until now Everything that I ask for was completed safe with the highest quality posable. I have never had a mechanic that truly cares about you as a customer and really as a person. Times are tough for everyone but I will tell you all of the repairs I have had completed was overly fare on pricing And top top it off he sent me a video of every repair completed Who does that ? Some one that has respect for his customers. Thank you so much

Very quick and Very genuine and honest thankyou again so much !!!for sure recommend!!!!!!read more

Very quick. Drove three of us and our car 90 miles. Chris was very friendly and fun to talk to!…read moreThey really helped us out of a jam

If I could give this company zero stars, I would…read more My family and I had a very concerning experience with one of this company's drivers. We were traveling in the correct lane to proceed straight, while the company vehicle was in a designated turning lane. When the light turned green, we proceeded straight as expected. Instead of turning, the driver also attempted to continue straight, nearly forcing our vehicle off the road. This was extremely dangerous and could have resulted in a serious accident involving my entire family. The driver's demeanor afterward also gave me the impression that he was aware he had made a serious driving error. I strongly believe this company needs to be aware of how its drivers are operating their vehicles and should take incidents like this seriously. When a company vehicle is on the road, the driver's actions reflect directly on the company. Thankfully, we were able to avoid an accident, but the situation could have ended very differently. I hope management addresses this matter and takes the necessary steps to ensure the safety of other drivers and families on the road. Please do better.

Do not use this place. These people are thieves! Requested we pay in cash, which we did, and then…read moreput a lien on our tag stating we didn't pay! Sign says they take credit cards but the rude woman at the front states they only take cash. No policies or procedures to show this request. Refuses to sign receipt or give information for us to have proof of payment. Gave one star because you can't give zero!

I would not recommend this company. They delivered my truck…read morefrom the body shop after a fresh paint job. Everything was fine until they began unloading it. The driver failed to ensure the tailgate was secured (which I have on camera). As the truck was lowered, the tailgate dug into the ground, bending the hinges and ultimately causing it to come off. This also resulted in damage to the newly painted truck and the tailgate itself. The driver was polite and apologized, stating he would report the incident to his boss. However, the owner never reached out to address the situation. After waiting several hours, I called myself and was met with complete disregard for the damage caused. I requested that they at least return and tow the vehicle back to the body shop. He briefly agreed, then hung up on me. I have since followed up three times and sent two emails with no response. At this point, I will be pursuing a civil case, as this damage is clearly the company's responsibility.

Mike and Matt, Thank…read moreyou for such fantastic professionalism and customer service. I was very appreciative of the entire experience. Fast and expedient was Matt to dispatch to my location. He hooked up my vehicle and secured it in record time. Was not careless with my vehicle and charged a rate I found very reasonable. If you are found disabled and require a tow in the Ocala area. I highly recommend their service.