These guys are great. Ryan, the assistant manager was very accommodating, polite, and respectful…read more They went out of their way to take very good care of me. Thank you!

Racist and rude customer service. A note to the older white man with big rings and older woman who…read morethink they're superior because they speak English, patience and kindness can go a long way man. You have no place to ask for a valid ID or green card for a simple purchase.

Fair to midland. Ordered a part, said it'll be there next day. Came back next day, ordered the…read morewrong part . Ordered the right part, came back they gave me the wrong price. $18 price difference. Thankfully one of the people remembered me from the other day and gave me a discount. Didn't cover the $18 but was nice to try. Don't think I'll be back due to inconsistencies, though. Glad I didn't do a review until all was done.

This location saved our butts. While on an RV trip, my trailer light connector was faulty and we…read moreneeded a replacement to continue our trip. Thank goodness for Internet access and searching. This O'Reilly's location popped up saying they had the parts we needed. We called to make sure they did indeed have the needed parts. They ensured they did and even put their "hands" on what we needed. After a bit we arrived at the store and was taken care of promptly even with the offer of assistance if we needed it. O'Reilly's rocks, thank you for saving us and getting us back on the road in record time.

Kudos to AUTOZONE AUTO PARTS GAINESVILLE #1572. I had a dead battery. I went to Walmart and was…read moretold there was no way they could get me in, only one technician on duty. O'Reilly's said my Ford 150 had to have a trained expert to replace the battery and they don't stock the battery I need. Jarod at AutoZone sold me the battery I needed, installed it in 15 minutes and even hunted up a chair for me to sit while I waited. I miss this kind of service and customer care.

What a great staff, thanks for the loan of the tool in the parking lot at NO CHARGE... what a…read morehelpful store, they go out of the way to help you, I have stopped in at this location more than once in the past month, always greeted with a hello and can I help you, This is what its about, good service, fair prices and plenty of choices, I choose Auto Zone in this town for sure. Thank you

I took my car to them for oil change and they find out that there is an oil leak , they guided me…read moreto take the car to the dealership as I have warranty , they didn't change the oil to prevent any possible issues with the original dealership Thanks to them for being honest and professional

Very friendly. Very efficient. Good prices. They were able to quickly align my 58 year old British…read moreSportscar with no troubles. Highly recommended.

Everything, everytime. Have taken all my cars to them more than 10 years. Justin and David are the…read morebest

BewRe. Was quoted 150 solid for a tow. Was then invoiced for $217. Not tax and fees related, they…read morejust changed the number after the fact, blamed there, employee for misquoting, and did not take responsibility for it.

Bought a 2018 Jeep cherrokee New, Started using 2 quarts…read moreof oil a month, took it in an wanted me to pay $225.00 to check things out, it's under warranty, after fighting for 4 years, Finally got a recall on some gaskets. Paid over $500.00 on oil for a new vehicle. Then they reset the gear shift 3 different times an charged me each time, Then the 4th time recall on the circuit board put a new one in but still charged me because by then it was over 36000.00 miles. Don't go to this place, Horrible service, salesman Pushing, Then you tell them $425.00 a month an walk out paying $625.00 many hidden fees Gap insurance, warranty which is useless. Nothing is really covered. Please go somewhere else. You have been warned,

Service department review. Called a week in advance for a…read morerecall fix. Service advisor was professional and the work performed looks to be ok. Though I had to always call for daily updates because they made it seem they only needed it for 1 day. Initially. It was there early after opening. It was finished 4+ days later. 2 star review because, while being checked in for the recall work, I was shown the active faults stored on the body computer. I explained the windshield was replaced by previous owner and it's not the right one. I also explained in great detail why the codes are active. Because it's the wrong windshield. Knowing they would charge me over 179.00 to diagnose 1 of the faults, I agreed since a humidly sensor, harness or controller might be bad. When they were ready to return the vehicle, they charged me half the max amount to tell me my windshield is the wrong one. As stated by me and written on the customer states paper. I thought "well no @&$%" Also my interior lights were left on after the work performed. Guess who would have eaten the new battery cost? As a 1st time customer, you'd think this department would have done better. Instead they took what I already diagnosed and charged me for it. Their fix was spending much more on a windshield and still have 1 of the 2 problems associated. By the way, replacing my windshield as their fix wouldn't have fixed the problem as I purchased an AlfaOBD tool and did it myself. I understand techs have it bad now but geez, could have done better.