Effective communication skills, friendly service, and great people! I recommend this placeread more

Having been an RV family for a while, we have used RV Station's service on units for years. They…read morealways did a great job for us. We actually purchased our last 5th wheel from them and their sales department found exactly what we wanted and worked with us getting a price we like. When the time comes for service or another RV, we'll definitely head to see them.

Devyn was polite, professional, and able to assist with finding what we needed to get back on the…read moreroad!

Do NOT trust the sales personnel as they promise everything and deliver NOTHING !!…read moreWe've been lured in TWICE with false hopes of ownership.

As I embarked on my journey to buy a travel trailer my plan was to visit 3-4 dealerships along the…read more35 corridor in DFW. The first and only stop was Camping World. Chance and his trainee Brian greeted me with openess and support with what I was looking for. Chance listened to my needs and wants and quickly combed through their inventory and we came across my New Northern Spirit Coachman! It is perfect for my situation and had all of the upgrades and the build was way better than most other brands I had looked at. Chance did a great job getting me the specs and information to make sure it was the right fit for my truck and was able to quickly answer my concerns. We then got to the not so fun part, negotiations. I had a budget and this unit was well above it, but Chance introduced me to Sydney, the sales manager. Sydney took the time to get to know my situation as well as getting to know me. I felt like both of them cared about what was important to me and we came to a good price that was fair and we made sure I had all of the accessories and hitch to make sure my RV expreience was setup for sucess versus headaches when you are out in nature with no resources. After we closed on the sales price and signed the deal, the service team headed by Steven was another positive experinece. Steven with his NY accent, which I loved, walked me through all of the ins and outs of the new rig. He gave me the run down of storing and winterizing the rig as well as tips and tricks to help make my experince setup for success. I did have an issue with the installation of my washer dryer combo but Nick, the owner, steped up and made it right by giving me some consessions and that made the issue feel less negative. Overall buying any RV or vehicle is going to be a long and stressfull process but the team at Camping World did a great job making my process easy and did it was class and I felt like part of the family. Thank you Team! P.S. Alexis at the front desk is also a rockstar of a person who was warm and welcoming. Thank you!

I wanted to love them. I did. Upon completing an online form, I quickly got a call from a new…read moreassociate of theirs. Chance was great and even offered to stay late so I could see some RV's up close and personal. He'd only been there 3 weeks, but he had a great attitude and desire to help. He gets 5 stars and I'd work with him, if only he'd go to work for a reputable company... I told him as much once everything came to light. Things were going so well until we sat down to talk numbers. I had done a little research in advance so when they tried to pitch me on paying them $70k for a $40k camper I immediately had red flags go up, but wanted to give them a chance to make a reasonable offer, they didn't. They included all kinds of outrageous fees like $1500 for a "1 hour walk-thru of my 2025 brand new camper including them fixing anything that's in disrepair." I did question this at the time. "That makes no sense. Why would I need to pay to fix anything on a BRAND NEW camper? As far as the technician walking me through... I'm happy to pay $150 for that 1 hour service, but not $1500." The slick young sales manager in his Gucci belt doubled down and said it was a thorough walk through... These guys are smoking crack in my opinion. They could have had a client for years and sold me multiple units. Instead they showed me their true colors before we ever got out of the starting blocks and I called them out. I will NEVER do business with them or give them another shot at my business. More so, as I told them, I will tell everyone I can to avoid them like the plague. I'm not alone as there's apparently entire Facebook groups devoted to how bad Camping World is to their customers.

Very professional service. Had some warranty work on the AC. It needed replacing in its entirety…read more Also had installed a special surge protection device purchased on line. He installed it in a great place for easy access. The installation charge was very reasonable and a job well done. Very friendly as well as professional. You' re not just another number with this provider. Would use again. Excellent alternative to the big chains.

From the owner: Pre-owned RV Sales and Consignment as well as Complete RV / Camper repair service. From your roof…read morerepair to your black water tank, appliances, electronic equipment and everything in between. We can fix it. Interior remodels, flooring exterior fiberglass delamination and aluminum restoration. Consignment sales. Insurance claims welcomed. Warranty work accepted. All major credit cards accepted. Mobile repair service available for Lake Texoma and surrounding counties.

We took our RV to National Indoor RV Centers in March for several repairs and a couple of recalls…read more They kept the RV for nearly two months, and throughout the entire process communication was extremely poor. During that time I dealt with four different people in the service department because the point of contact kept changing. Getting updates was difficult and most of the time I had to repeatedly call, leave messages, or physically drive to the dealership just to get information. Even then, the responses often felt dismissive and unhelpful. I do understand that staffing changes happen and one of the service advisors is no longer there, but that does not excuse the complete lack of communication and customer service we experienced. What made the situation even more frustrating was finally picking up the RV after almost two months only to discover that the recall related issues were still happening exactly as before. We returned to discuss the problem and initially were told the technician drove the RV and everything was fixed. However, deeper in the technician notes it stated that Spartan, the chassis manufacturer, does not yet have a fix for these known issues. Apparently the problems are known and not considered unsafe, but no one communicated that to us before pickup. Had someone simply explained the situation honestly and proactively, this entire experience would have gone much differently. Instead we spent two months waiting, struggled to get updates, picked up the RV believing the issues were resolved, and immediately discovered they were not. We chose NIRVC because of the positive image they project online and through RV influencer reviews, but based on our experience the service department fell far short of expectations. The lack of communication, poor follow through, and failure to clearly explain unresolved issues made this an incredibly disappointing experience.

My issue with this organization was I was treated like a moron. I may have missed communicated to…read moreRachel my desires, but I didn't need that to be proved to me over and over again. She would not talk to me. She would not negotiate with me, she simply said the prices are set. I've been in retail for 45 years the last nine of it at an RV dealership and there's no such thing as set prices. Everything is negotiable and with that she started down the wrong path as far as I was concerned. All she wanted to do in concert in concert with the GM was to prove me wrong and that's detestable in a horrible business attitude. Secondarily there are two individuals that I would like to command with their attitude. Janne, the front receptionist fabulous very engaging very helpful and Kyle in service very informative very helpful Rachel and the GM not so much.

After some two years of contemplation and having identified and looked at inventory on line at…read moreOutback RV TX with such frequency over this time, we finally purchased a Taxa Tigermoth last weekend. We live in California and I sensed that Outback RV TX would be the best to deal with, based on instinct, professional website etc., felt that this would be the right direction to make this purchase. One of the rare and great things in life is when you are both surprised and expectations are exceeded, and buying our TAXA Tigermoth from Outback RV TX absolutely personified this. A fabulous, family owned, high integrity business, with traditional values, where you are valued as a customer, it's a true privilege working with the Outback RV TX team. Craig, Tiffanie, Robert and Greg and the respective service they provide is truly unsurpassed. We drove over 3,000k miles round trip to go to Outback RV to pick up our TAXA and would do it again in a heart beat. If you are looking for any Outback/adventure trailer, then you should look no further than Outback RV TX, they are simply brilliant and deserve the very best success, they really are that good. Thank you

I bought a Forest River camper in 2021 that I knew wasn't right from the factory. Outback has more…read morethan taken care of the issues it had, and some more that cropped up along the way that were covered under the 1year manufacturer warranty. Zach, Greg, Steve and the rest of the technicians were great to work with. Highly professional and went the extra mile to make sure my coach was corrected. For this reason I'm giving them five stars. If you're looking for a quality repair and maintenance center with a first class facility that has a small business feel take your RV to Outback RV Service center ! Thomas McNatt Satified Customer

It's kinda hard to recommend this place. I walked in the door and nobody was at the counter then…read moreall of a sudden I get greeted from a back room saying, "can I help you"? I said "yes ma'am, I have a reservation to pick up a rental". She told me, "well I just clocked out for lunch and I'm the only one here so you'll have to come back in 30mins". As I'm looking around, nobody's in the lobby and it look like you been here alone all day, so it wouldn't hurt to just get me in and out. I'm sitting in the car outside and she locks the door and cuts the lights off. Customer service is not there AT ALL!! 30mins later and she's handling paperwork while I'm outside!!

I have been liaising with one of your ever-so-friendly staff members, Marissa D…read more I am from Australia, and she has gone above and beyond with our inquiry, providing quick responses to emails and the occasional phone call to assist with booking and RLI questions. Marissa has given us the helping hand we needed to ensure our travels are safe, enjoyable, and economical. I would recommend El Monte RV to anyone traveling through the States. The convenient pick-up and drop-off locations were a big factor in our choice, and Marissa's reassuring communication made the process easy and relaxing. Thank you, Marissa and El Monte! We can't wait for our trip!

ONLY GIVING A 2 DUE TO CERTAIN STAFF OR IT WOULD BE 1!!!!! Before I get into it I will say over the…read morephone they are very helpful! But....We showed up after a 4 hour drive through the night ready with cash in our hands to trade our camper in and take theirs off the lot. Our walkthrough guy was AMAZING. With that being said right off the bat he had to call in his cleaning guy to vacuum up rat poop. Rat poop was everywhere, on the floor, in the drawers, including where you put your silverware!?! If you touch a countertop your hand was covered in filthy and sticky. It was disgusting. They agree to get their cleaning guy in to clean up for us because "we rushed him" we had our appointment set up for 2 whole weeks...with that being said if you rushed something as simple as a cleaning guy what else do you rush. If it wouldn't not have been for the parts guy telling us they were waiting on parts to repair the fridge we would have walked away without it working correctly. When speaking with Matt about our issues we were having he said it was an us problem. Excuse me? Matt and the owner treated us like fools. All other staff members on the other hand were very nice and understanding! They 100% accommodated to all of our needs and we really appreciate them more than anything! We are not trying to slander or anything of the sorts. We just do not appreciate being spoken to disrespectfully and told that it is "your fault because you like new things and it's not new enough for you" -Matt's words.

Remington & Matt educated us so much and were honest and a pleasure to work with. We are so…read morethankful to them! We had a terrible experience at camping world but this place renewed our faith in RV dealerships completely. We cannot recommend this place enough!