I believe tonight has to be the best dining experience I've had at an Earls. Surprisingly on a Saturday night they didn't have a large gathering. The hostess who sat us at our table was courteous and friendly. She asked how our day was going and was quite genuine. The waiting staff was excellent. They brought full glasses of refills of our sodas and waters without much delay. Not to mention the waitress frequently checked in on us but she wasn't rude about it either. I was conflicted when I came to choosing my meal. It came down to the Prawns & Scallop Linguini, Jeera Chicken Curry, Hunan Kung Pao, Cajun Blackened Chicken and the Bronx Burger. I finally chose the Jeera Chicken Curry with the Rosemary-Oregano Pan Bread to start. I enjoyed both a lot. The curry was spicy but wasn't too spicy for me. My father had the Cajun Blackened Chicken. He enjoyed it, I watched him with jealousy outta the corner of my eye. For dessert I had gelato ice cream. Vanilla with chocolate sauce. I like. For real. Oh, and not to mention they have free WiFi at this location. That's made of awesome sauce. read more

Well went last night August 12th Chicken Fettuccine Alfredo no taste not appealing but thought maybe they had a bad night. So went back Friday August 13,2021 ordered Filet Mignon at $39.00 ordered Medium. It came extremely well done. They took my plate brought back my sides. Manager in Red Dress came and apologized, your new steak is on the grill now I'm so sorry. Ok thank You. 20 minutes later they sent Assistant Manager over to say I wouldn't be charged I thought WOW that's big of them to not charge me fir something I didn't get. All we got was an I'm sorry. SO DO NOT go to this Earls unless you enjoy not eating. Won't be back and will make sure I tell anyone that asks for a place to eat NOT TO GO THERE. I have a Car Service Company with lots of people looking where to eat. I'll make sure Non of my Drivers recommend this place. The lowest I could give I 1 * or I would've given it less read more

Went to this location one afternoon during Happy hour and we were very dissapointed. Ordered taco and it's horrible, dry coleslaw cabbage in a very cardboard feel tortilla. And i ask for a hot sauce and the server gave me the bottle of red hot sauce with the cap sooo dirty with dried sauce around the rim. Oh also my red sangtia have s strawberry in it that looks like been soakesing there for days!! Disgusting!! I complained to the server but they did nothing!! Will never ever go back!!! read more

Took the gf out for a steak dinner, all in all it was a good experience. Made a reservation, we were 20 mins late but they held the table. I had a salmon with japanese squash and rice, pretty good. Gf had a steak with some sauce that was unique, also pretty good. Service was above average. read more

This is the place to kick it with your buddies. The food is awesome, service is good and the music makes the atmosphere feel more electric and fun. The burger I ordered came out perfect, we also ordered tacos which tasted quite like what tacos are supposed to be! Beef, cilantro, onions, hot sauce and lettuce! read more

This is one of my favorite restaurants in the Lower Mainland, everything from the ribs, burgers to the pizza (Californian -awesome) is top notch and the servers really know their stuff. I watched them one night train their new staff on serving wine and they did a great job. By the way, the Fat Boy Martini is another great drink. read more

Earl's food is consistently good and the service is generally decent as well. I generally eat low carb and they are always very good about substituting coleslaw or something else that is low carb for potatoes or rice. They have recently added some interesting salads - Santa Fe (which I quite like) and the Chop Chicken Salad (which my wife enjoyed). As a result we keep coming back to Earl's. Their steaks, ribs and chicken are pretty good (I'm a fan of their blackened seasoning) and their sandwiches and burgers get good reviews from people. The only thing I really don't care for is their Caesar salad (the dressing is just not what a real caesar salad tastes like). read more

I was contacted by Earls, and am pleased to say that Earls addressed this issue in a very class act manner! I would like to thank Lauren for reaching out! read more

Went here for a birthday party. Took the server half an hour to bring WATER. Our food took two hours to bring. No communication at all. When we flagged down another server he said that the kitchen was backed up...yet the tables around us that came in AFTER us ate and left before I could even get a refill. We requested to speak to the manager and they insisted to pay first. The manager finally got to our table and gave the same lame excuses and a half hearted apology. She offered refunds in the form of gift cards but never came back!!! You would think with milestones and browns opening in the same area, Earl's would pick their game up. This was the absolute worst dining experience I've ever had. If I'm paying "premium" for a decent dinner, I expect to get what I'm paying for. Safe to say we're never going back. read more

I come to Earls quite often, but last week was one of my worst experiences. We were told our server was busy settling up another table, which is totally understandable, but after having three different people come to our table it was unclear who our server even was. We asked for our appetizer to come out first but they forgot about it, so after we had already finished half our dinner we finally got to inquire about it and had someone go to check on it. He then immediately brought it to our table, so it was quite obvious it had been sitting there for the past half hour and since they forgot to bring it out, he just brought it out as is. It was hard and super dried up, and the vegetables on the plate were hot and stringy from sitting there for so long. When we complained about it we did not get any apology or acknowledgment of the issue, he just asked if we wanted it replaced. Upon bringing it back again no apology was offered, he left it on the table and left. We expected it to be left off the bill or to at least have the issue addressed after such poor service, but instead were surprised to be asked who is paying for the appetizer. We also never had anyone refill our water or ask if we wanted any other food or drinks, which we actually did want, but did not even want to bother by the time someone actually approached our table. Overall a super poor experience and was not looking forward to coming back again. read more

I have been coming to this earls for yrs and it has Always been great. Although last few times , service was terrible and that led me to write an unfavourable review. But the manager Greg was notified and he told us the about the changes and the transition that the restaurant is goin through . This restaurant does need some major changes operationally but I do hope things are better moving forward as it's evident that the business is not doing well at the moment. My ratings are definitely based on my experiences in the past so I will update the ratings again in the future as I would hate to stop goin to a place that I have been goin for years cuz of the bad management . read more

I drove to this location bc it's nostalgically in my old neighborhood...mistake. The one hostess at the front is highly intuitive. She picked up that something was wrong right away and came over. My chicken wonton appy was cold and the wontons were stale. The waitress had the nerve to tell me she JUST picked it up from the kitchen. It wasn't fresh I sent it back. I should have known when I saw the mint was wilted in my mojito. *sigh* TIP: take pride in your craft. Otherwise move aside. FYI: Robson location still is the best for service, ambiance and food. I wasn't given water either. Jeez. Update: Try the new warm Kale salad it is good. read more

Stale food, terrible service, dirty restaurant. The calamari wasn't dried of oil and tasted stale. The server wouldn't clear out the used dishes when serving the main course even though the table was full. We placed the empty dishes on another table, a second server saw it but didn't do anything. Glass of water was empty and we had to go out of our way to ask for it. Terrible wait times in the beginning even though there were many empty seats. Go to Famoso or Milestones instead. Even the main course of steak and sushi was below decent. read more

Amazing food and great service. The waitresses are friendly. I love the Fig + Brie chicken sandwich, it's to die for. Pretty much everything on the menu is great. Their pizzas, the Bronx Burger, their warm potato salad, and their sticky toffee pudding are all amazing. read more

Earls Kitchen + Bar - The reuben sandwich with a side of warm potato salad. Soooo good and way more filling than it looks. - Canadian (New) Near Me - Surrey, British Columbia

Wine on special, tasty salads and a great server. Wendy was so genuinely friendly I could hardly believe it. Renovated recently, it looks really nice in here now! :D read more

Came here for dinner after a day spent at castle fin park. Wanted to avoid places by Guildford, because we were hungry and felt those places will have long waits. Service was okay I guess. Server checked up on us once and while. Food could have been way better. I always say Earls a step up from Cactus Club and milestones and expected better food. We ordered Spinach Dip for starters, wasn't much of a dip. It was like a paste. The menu said it was served with flat bread, what we got looked like bread sticks sliced. I ordered the chicken tenders, tenders were small but filling on their own. The fries were salty as McDonald's fries. I guess the fry cook just left their job there for earls. Probably will come back just for Beer. You can't screw beer up. read more

Good Ole Earle's I have been to pretty much every Earles between here and back east (literaly) and There are a couple of things I can comment on, #1. Black dresses & the prettiest girls of that town in them. #2. Good food, consistent quality. #3. Always a bit loud #4. Always busy. Formula seems to work, as I seem to keep coming back.. read more

My second attempts at an Earls. You know its comes off as a real fancy place. Be honest I think it's totally over rated. This time was empty maybe 3 other customers. Food was ok I enjoyed a burger but it wasn't something I can rave about. Requested parm sauce and took its time I had to request it a second time. If you don't have that many customers on a weekday then I suggest more attention should be made to the ones you have. New England Calm Chowder with sweet peas and carrots Yah not really found. New England Calm Chowder is simple. read more

I went to this location with my friends and order cajun chicken. It is completely burnt and i could not even eat it. I don't know why the chief would give this meal to their customer. Can they not realize it is burnt. Poor meal preparation read more

Earls Kitchen + Bar - Canadian (New) Near Me - Surrey, British Columbia

As a chain upscale restaurant, each location tries to have the same feel across each restaurant, yet this location in the lounge area as well as the patio, always seems to surpass my expectations in being a cozy yet chic place to go for drinks and a snack with friends, colleagues or for a mid-day lunch. This an Earls test kitchen, where they often change their menu to add new items. It is always a great meal, with cheerful servers. Unlike other restaurants, the servers actually seem interested in chit chatting with each table, rather than the standard cordial responses and vague disinterest that other restaurants can have. The kitchen here is wonderful, and is able to make each of their menu dishes consistently the same, while still being tasty. read more

I asked the waiter if the 'Thai Curry chicken ' was spicy' and I was told it was 'really mild', it was super spicy and I told the waiter it was and he did nothing. Rice was 'crunchy' and dry. Needless to say, my husband who loves spice said he would eat it Because I could not. Hubbys food was not hot. Very dissatisfied read more

Schedule is not acurrate, it was 10:10pm and we got seated then 5min later the hostess comes back saying that last call was 10 min ago and that they were close, google says that they close at 11pm read more

Love this place! Great food, fun atmosphere! Been going there for many years. Some minor hiccups and bad experiences, but some of the servers make it worthwhile for us to continue to go there! Love the blackened chicken and definitely miss the jeera chicken! Try the wings, it's the best! read more

Food is great but the sanitary condition of this place was very questionable. Especially taking consideration of current circumstances we are in with COVID, I was very surprised to be escorted and seated to a table that hasn't been wiped clean. The waitress said sorry and cleaned it right away but there were still food scraps/stains left so it really is questionable as to how well/thoroughly they actually clean the place. Probably won't be coming back until the pandemic is over and has died down. read more

I ate here for dinner the other night and the service was great. Everyone was very friendly and attentive, especially the manager, Rachel who made sure our orders were correct and tasting good. Thanks, I will for sure be back soon! read more

Love the food the girls are required to wear heels and a skirt or dress, I'm not sure if people realize this... this is so old-fashioned and sexist. A girl can look just as classy in nice flats/boots and pants. Get into the new age Earls! Heels hurt and are dangerous when walking into slippery surfaces (kitchens/dishpits etc) but yes, food is good and the girls are nice. xoxo --Kallie read more

I've visited Guildford Earls for a late lunch/early dinner twice in the last month. Both times I've been won over by the food but extremely disappointed in the service. Our group was stuck in a corner table that was completely forgotten about numerous times. When we wanted to order off the appie-hour menu, the waitress curtly told us that we had to be in the lounge to order. Nevermind the fact that there were only 4 other people in the restaurant side, but this is ridiculous! We ended up moving, now sitting in a cramped booth with the 5 of us. Service on the lounge side was mediocre. Our waitress took away our plates when there was still food on it! We felt like we were being rushed. I'll go back for the food but do intend to speak to the manager if this poor level of service keeps up. read more

Skip this place. Went in and sat at the bar to grab a beer and a bite. I will say the server behind the bar was very friendly and the service I received was great. However after sitting at the bar for a few minutes I noticed a large number of small flies swarming around. I'd say a dozen of them flying around the bar. Small like fruit flies. I moved to a table slightly away from the bar but still in the bar area. Helped but didn't completely solve the problem. I was told this has been an ongoing problem. On to the food. I ordered a steak hoping the food would make up for these annoying little flies but I'd rate the steak as average at best. For the price I expected better quality. Wasn't very tender and was a bit tough and as a result I didn't finish it. Maybe sitting away from the bar and ordering something else would be better but based on my visit tonight, I won't go back. read more

I'm giving it two stars as a reflection of my most recent order. I usually order the cajun chicken caesar which is a good portion size. I've been trying to cut back on meat so I ordered the large field greens salad ($11.25). I ordered the food for pickup. When I got home I LAUGHED at the portion size of the LARGE sized option of this salad. I really hope they accidentally gave me the small ($8.25). The salad was comprised of some field greens, TWO chopped up cherry tomatoes and THREE tiny sliced cucumbers. I wasn't entirely sure whether focacia bread was going to come with it (it comes with the cajun chicken caesar and is not advertised with that salad) so I thought it was certainly a possibility. It did not come with the bread. The salad itself tasted pretty good but what a joke! I would love to see the small size for three dollars less - a handful of greens, one cherry tomato and one cucumber slice? That would seriously make my day. read more

My dining experience with Earls Kitchen+Bar, was somewhat horrendous. Now It went something like this the environment of the restaurant itself was impressive however I felt like they could've done a lot better with the seating. The seats that we were presented with did not look clean at all, which in a way did disgust me and my fiancé it was revolting to see a seat that unclean especially considering the fact that the new virus (COVID-19) is going on a national rampage right now. The waitress that me and my fiancé got was somewhat awkward, she asked a lot of pressing questions and gave a very distinct response whenever things didn't go her way. Now the real disaster of this review came when the food that me and my fiancé ordered finally arrived. She ordered a basic "Chicken" Alfredo, and I ordered 8oz Steak Frites. Now the presentation of the food itself was not bad, it was decent Earls material. However when my fiancé took a good flip at the dish that was placed in front of her she noticed that oddly enough that there was no "Chicken" to be found. My fiancé's initial reaction to this was displeased, considering the fact that the waitress took the time to ask my fiancé whether she wanted the basic chicken or the Cajun chicken, and we made sure that she understood that she just wanted the basic "chicken" but somehow and someway that "chicken" was nowhere to be found. They dealt with the problem in a somewhat professional manner, they apologized sincerely and promises my fiancé that her "chicken" was on the way. We both thought to ourselves great now we have to wait to eat and our food is going to get cold. So after a couple of minutes we were finally presented the plate of chicken, which looked messy and rushed, if anything it looked undercooked. Despite all of this however we thought to ourself hey we've been asking for a lot as customers let's just eat. As I pick up my cutlery full of ambition to finally devour the steak that has been waiting for me, I make the first cut, and I was presented with a steak that as I said I wanted "Medium Rare" however this did not look medium rare it looked past raw. Now as I said we didn't want to complain anymore and so we did eat our food, we did not manage to finish the dinner, due to it tasting rubbish, my fiancé's "Chicken Alfredo" was not even seasoned. To make it worse there was no salt to be found on the sides of the table. My steak was honestly disappointing I expected better, to finish of this review I'd like to say that I John Santos and my fiancé Åzia Lor will not be coming back to dine at this location ever again. read more

Tuesday was the first time I visited this Earls location. We ordered three appetizers and some drinks. The food was disappointing.... our Thai Chicken appetizer was more like Thai wonton, as there was very little chicken in it. The Dynamite roll had brown shrimp in it. It looked and tasted very old and frozen. The yam fries were undercooked, and the Bellini was chunky and far too sweet. I usually love Earls, but this was a real miss for us. The only thing that was good was the waitress. Actually, she was great. She was friendly and made us feel very welcome. read more

After coming back to the area and working back in yaletown hit up the Earls yesterday. Beautiful new room and beautiful ladies serving in a short skirt. for a casual cahin its pretty expensive but you do get a healthy food and wine selection is extensive. I really hope they never change. read more

We came here for a birthday dinner & the place was busy. The food was good. The service was fast & the staff were friendly and efficient. Good times. read more

Bad service, bad value due to tiny portions of so so food.

I've been going to Earls for years but on my recent trip I was very disappointed. The food menu is ok but the drink menu? No martinis anymore??? Really? That sucks. I'll be going to Cactus. Better food and better drinks. read more

This place is a hit or miss. Service is never anything special, and the food is often cold or they get my order wrong. I do love the earls menu though! read more

One of the worst skip the dishes experiences we have had. Not only did Earls admit they did not pass the complete order to the driver, they would do nothing about it. We were told if we wanted the rest of our order we would have to order it again, and they would then deliver it. UNBELIEVABLE HORRIBLE customer service. read more

Once a month one of the retirees from work meets us for lunch here. The staff are always courteous. Only once did we have a server not come by as often as we would have liked, but the staff are always nice. I have to admit I order the same thing every time... Angus beef top sirloin steak. Med-rare. I prefer rice over the mashed potatoes and the servers are always easy about the substitution. The meal (and yes the steak, too!!) is always made perfectly. I once ordered the my steak with the prawns. They were OK. Not worth the extra cost, though. I never leave without eating the oh-so-yummy Sticky Toffee Pudding Cake with a scoop of vanilla gelato. For a chain restaurant, they do an awesome steak and if you ever go...ORDER the STICKY TOFFEE PUDDING CAKE! read more

I usually love Earls and am usually happy with their service but today was absolutely unacceptable. We were sent out a main without the vital ingredient on it, and when we mentioned it to them, they just remade it and sent it back, no customer service piece for it. Along with that, no cutlery was even left at our table the entire time and the server came around maybe like once or twice through the duration of the meal- no waters, didn't offer to pack up our left overs (which there was a lot of) and overcharged us. I honestly expected better given that they weren't even busy... read more

Great service, great menu, and pretty good food. Areas that keep it from being 5 stars: -The pizza was good but if the crust would have been crisper, it would have been outstanding. -The mixed green salad was good but the bitterness was out of balance. More of the apple slices would have made it great. -The garlic bread was way too saturated with butter. (Though the olive oil/vinegar dip was good) -The pumpkin pie didn't actually taste much like pumpkin. Not bad, but not great. read more