Excellent care for our yorkies…read more Glad they don't have to sit in a cage and wait to get groomed. Just scheduled every 5 weeks.

Amazing! My Charlie is so soft, fluffy, and happy!! He smells so good too! Great job and I would…read morerecommend!!

Great job with both of my dogs. Great prices and will definitely be back! Dogs looked and smelled…read moregreat

good please my French dogs always looks nice when coming to visit. Paulo and groomers are very…read morekind. And gentle with dogs.

The cashiers always help me to the car with the big bags of bird and dog food. They are so…read morepleasant and friendly, even at the end of the day! It's a great store with an excellent variety of food, play toys, and bedding for many creatures!

Has a cute little bakery section with little dog cupcakes and cookies. We bought some for our dogs…read moreonly to discover little bugs in the cupcake wrapper. Disgusting and unsanitary.

Trusting anyone with my two senior Cavalier King Charles Spaniels, BlueBelle and HaagenDazs, back…read morein Dallas was always a tall order. Poochie's completely eliminated that stress. Senior Cavaliers require an incredibly observant and specialized level of care, and the team handled every quirk with genuine warmth and professionalism. They understand that older dogs need tailored attention rather than a generic approach. I highly recommend them to anyone in the Metroplex.

They are incredible! My 2 mini schnauzers have always looked show ready when I use them! Thank…read moreyou so much Poochies...see ya in a few weeks. Hehe.

The staff and management at this location are phenomenal! They really love and care for everyone's…read morepups. My dog is always so excited when we head out the door in the morning knowing she gets to go play at daycare. I love all of the events and treats that they offer in their monthly calendars (especially the little photo shoots!). Being a medical student and having my hours change each month has been stressful but Cesar and the gang have been extremely helpful and it's lifted a huge weight off of my shoulders in knowing that my dog is being cared for during my long shifts. I also love the fact that they have cameras! I like getting to check in on my baby when I have a second during the day. This place has really raised the bar for what I look for in a doggy daycare and I'm not sure if anyone will be able to top it-Penny and I love you guys lots!

The staff are just top notch! From the front to the back! They care about your pets and make sure…read moreyou are getting the service you want or need. Thank you for making sure my Kelsie is always in her happy place. She went from a scared little girl about two months ago to a young blossoming young lady that can't wait to get in the door to see and play with all her friends (staff and four legged friends).

Found Natsumi through Yelp reviews and I couldn't be happier. She is super sweet, gave him a great…read moregroom, and most importantly, earned my dog's trust. I will drive out of my way to bring my dog to her.

I am speechless. I have been looking for a locally owned, experienced, reliable, talented groomer…read morefor 5 years. Finally, I found it! Natsumi took our dogs on short notice and did a beautiful job. She took her time and it shows! Our dogs came home happy and full of energy. I immediately booked our next appointment. We will be loyal customers for as long as she'll have us! Saint, Theo and Mom & Dad are very happy!!

This is one amazing and caring place. The staff goes above and beyond to treat our pets as their…read moreown. The owner actually responds to concerns any customer may have. It's truly the best of the best. The best part is feeling secure knowing our beloved pet is well cared for and having a blast!

We LOVE the Velvet Snout. They have kind and competent employees who always greet you with a smile…read more Their groomers are excellent and we keep going back!

I've been going to Lucky dog groomers for years. They had a ownership change a couple of years ago…read moreand lost the receptionist who we all really adored goodbye Miss Lisa. Over the last couple years. The service has gone downhill here. They are constantly getting new groomers and you don't have a consistent experience. At the time you get somebody who doesn't know what they're doing and the other half of the time it looks great but it's just not consistent. Now I went and visited with the owner there and got up charged for silly things that I've never been charged before before despite going there every month for probably five years. Myself and many other customers are looking for a new place to go. You probably should too.

I'm very disappointed with the service and communication at Lucky Dog Grooming. This is the second…read moretime I've had a 7:00 AM appointment, and both times I was misled by the manager. On this occasion, I was told the delay was due to flooding and traffic, but it was only light rain--and it quickly became clear these were just excuses. When a groomer finally arrived at 8:00 AM, I asked if they were scheduled for 7 or 8, and they told me they always start at 8. So why was I booked for 7 AM? To make matters worse, when I asked if my dog would be taken next, the manager initially said yes, but after a conversation between the groomers, she changed her story and claimed they had 8 AM appointments ahead of mine--even though my appointment was at 7 AM. It was frustrating and confusing. I had to request to the customer directly if it was ok if my 7am appointment could go first. There was also a dog in a crate in the back crying for over an hour--yet another example of poor care and lack of consideration. As I waited I saw 4 more dogs get dropped off all for appointments that already had multiple dogs waiting for the two groomers. Honesty and communication are essential in any business, but especially one where people are trusting you with their pets. The manager not only gave misleading information but also consistently fails to respond to messages or communicate clearly--except when it comes to offering excuses that aren't true. I won't be returning.