Maggie is a wonderful groomer! She is also very good to my dogs and cares for animals.read more

AMAZING!! Texted Maggie last minute and got an appointment for the very next morning. My dogs have…read morenever looked better and they truly took their time to get out all matting, dirt, etc. they were incredibly sweet to our pups and my dogs came back in looking better than ever. One of our dogs is part chow and it's not an easy cut so I was extra impressed when he came back looking so good! Love love love Glass Pas Mobile and will be booking again!

The dogs love when we are gone for an extended period of time and have someone from backyard come…read moreto visit them. Always professional, on time and send tons of pictures!

I found them on Yelp and they had good reviews so thought I would contact them. That evening I…read morefilled out an online request for pricing. I thought I would have to remember to contact them during daytime hours to schedule but she texted me within a few minutes. We went back and forth on what I needed and got our petite golden doodle on their schedule. Anyway...groomer Lauren texted she was on her way and arrived inside of the schedule window. We discussed what we wanted and she verified everything and gave suggestions that we could do. Lauren was fantastic and texted us throughout the process and sent pics. We initially thought we needed a full groom but she thought she just needed to be cleaned up. Anyway, this is the best service I have received from anywhere this year!!! I will definitely be using them over and over A+++.

I LOVE this place. I've took my dog (piggy) a couple times now and I am more impressed each time…read more employees are also very kind and sweet. piggy also leaves smelling so good for a LONG time. never switching places, thank you guys!

We always love coming here to get our cat groomed. We need to come more often. Our cat is a Maine…read morecoon and very very fluffy and they always do the best best job on her. She loves the staff they're all very friendly. The prices are good and we are so glad that we found this place.

This is a one stop shop for your Dogo. Morgan is great with…read morecoconut. We're very fortunate to have been able to get an appointment with her two years ago and continue on. The whole staff is very nice and also great. Would highly recommend!

We have been using for bath and grooming service for our dogs for almost a year. They are terrific…read morewith both dogs. We are very pleased with the staff and treat our dogs well. Definitely recommend.

If I am only grading the grooming job - it would be a 4, however, I've never been treated so rudely…read moreby a groomer. After waiting 6 weeks for my appointment to come, they asked the week of my appointment if it could be moved up from 1p.m. to 8:30 a.m. - sure thing I just moved my day around. My pup and I were excited to meet our new groomer, sadly didn't feel our groomer was too thrilled to meet us. We greeted her at our front door, groomer made a face at my dog barking and her first words were, "what are we doing with this one"....not a single greeting or cared to ask my dog's name. The groomer continued being condescending, I had to stop her and tell her, "it seems like you are having a bad day and you don't have to groom my dog, we can cancel". She quickly changed her attitude. What a disappointing first experience! My dog was able to get groomed. The cut was actually great. Definitely higher end of price point for a 10lb Maltipoo - $170 with tip. If you choose to book them, don't expect Shannon to express any joy when coming to pick up your pup. First and last time using them.

We love Megan! We've been using her services for ~3 years. She does a great job with our two dogs…read moreand is always super patient. She also gives a full report of how they did afterward! Megan is great about communicating if she'll be late, early, etc. Having her come to the house makes me feel so at ease compared with taking them to a groomer.

Today was the first day that I used The Mutt Puddle and I was extremely pleased with everything…read morefrom their response time, able to get my Koda in, the front desk and how Mariah took care of my sweetie. She did such a wonderful job with bathing and cutting Koda. I was extremely pleased and will definitely be going back. PS. Koda is 11 and was not stressed at all and very comfortable while getting groomed.

**WARNING!!** Before You Trust The Mutt Puddle With Your Dog -- Read This First!!!…read more As a new customer, I recieved that red carpet treatment that makes you think you've finally found "the place." The lesson I learned this time is that the true character of a business isn't revealed when everything goes right. It's revealed when something goes wrong. My situation started with a grooming appointment. The Korean cut I requested wasn't what I received. However, that was not my biggest concern. A really bad grooming job grows back, and I could have easily laughed that off and moved on. What I couldn't overlook was that my tiny 5lb Maltese had a puncture wound (the size of a pencil tip eraser) under her chin and a belly covered in abrasions (guessing from hot clippers). When I got home and discovered the injuries, I emailed TMP immediately. I expected: concern for her well-being and a sincere effort to make things right. Instead, I got a lengthy email about "miscommunication" regarding the grooming. I got an apology. What I didn't get was the one thing I was looking for: genuine human concern for my injured dog. Accidents happen. A mistake and owning it does not automatically lose a customer. The solution was never complicated. A simple acknowledgment (regardless of how it happened). My tiny dog came home hurt and that mattered. A refund as a gesture of respect. Before writing this review, I posted this scenario online in a small dog group. I asked a few simple questions: Would you be upset by these injuries? Is "sorry for the miscommunication" enough? Should a refund be offered? Would you return? The majority of the people who responded to the survey are dog lovers, breeders, rescue shelter owners, show dog handlers, vets and professional groomers who unanimously agreed that they would be upset and that they would not return. Several professionals commented that while accidents can happen, transparency and accountability matter. One comment stood out above all the others: "When I read the salon's response, I don't see a groomer saying, 'I'm concerned about Tina.' I see a business saying, 'You can't prove this was us.'" That perfectly captured what I had been struggling to put into words for this review. David Vargas from TMP responded to that online post. Instead of empathy, there were disclaimers. Instead of a heartfelt attempt to make things right, there was a carefully crafted argument about why I shouldn't feel the way I do. He accused me of painting the business in a bad light. No. I simply described what happened and how it was handled. When your instinct is to defend your reputation instead of showing concern for an injured animal, the picture pretty much paints itself. This experience was extremely upsetting for my family, traumatic for our Tina, and I worry about her demeanor when I take her to a new groomer. She's such a tiny baby and to minimalize our situation has been heartbreaking. Our pets rely entirely on us to protect them and on the professionals caring for them to uphold the trust placed in their hands. For all animal lovers, that trust is sacred. One of the most concerning things I discovered after this experience was The Mutt Puddle's liability policy. Their policy (search for it online) states; that pet owners assume all responsibility when leaving their pets in the salon's care and that The Mutt Puddle and its staff will not be held responsible for injuries, deaths, medical bills, clipper burns, cuts, stress-related issues, or nearly any other problem that may arise during grooming. Reading this after my little girl was injured helped me understand why David Vargas response was defensive .. rather than showing (on a case by case basis) concern for my dog and respect for me as a valuable client. I understand that policies exist BUT they should protect everyone involved, not one sided AND they should never replace compassion, responsibility, and concern for an animal's well-being. New and existing customers should read their policies carefully and decide for themselves whether that reflects the kind of care they want for their pets. We've lost complete trust in The Mutt Puddle and will not go back. They have taught me the difference between customer service and reputation control. Good luck with that business model.

Pet Bar is a great place. It is locally run and the people who work there really care about the…read moredogs. We have a membership and the groomer and bathers are absolutely wonderful. I know our dogs are always well taken care of when we drop them. The owner is especially great. He is a family man and truly cares about the community!

They won't do what you ask them for. I ask for a teddy bear haircut but and this was not that…read morestyle. Also they put super cute tiny bows on each side of ears but they are so hard to removed (my dog keep shaking head annoyed by these) the bows are pretty but they have a tiny rubber band attached that doesn't help at all. when removed them the fue was all tangle there. now I will have to cut that part. I recommend just put a bandana if you want to add something to them or change rubber band to a softer one or velcro . I suggest check out IG indi.cockapoo and check out her spa highlights for a true teddy bear style.

We absolutely appreciate The Dog Stop in The Colony! The owner and staff are great people. They've…read morebeen providing day care/boarding for our pups for about a year now, and every experience has been amazing. They are always so accommodating--even with last-minute boarding--which gives me so much peace of mind. You can truly tell they care about the dogs like their own. This Easter really meant a lot to us. When we picked up our dogs, each of them had their own adorable goodie bag with a plush toy, a cute bandana, and the sweetest little decorated treat. It was such a thoughtful surprise! But what really touched us was the Easter card they included--signed by the staff. That small gesture meant so much and shows how much heart they put into what they do. We also opted for the Easter photos, and they turned out so cute! They really go above and beyond--not just for the dogs, but for the families too!

I have finally found my groomer Kristi. I adopted 2 pomeranians 9 months ago. I have gone to…read moremultiple groomers and just wasn't happy with the results. I've taken them to kristi twice now and I'm very happy with the results. She's so patient with these fur babies. One of them is high strung and a very nervous fur baby. Kristi makes him feel safe. He doesn't come out shaking like he did with other groomers because he's giving her kisses. My other pom loves everyone but she has thick course hair. Kristi gives her a wonderful deep condition that makes it soft. I like that when I tell her what I want I get exactly that. They always look great. We are already scheduled for our next appointment in 8 weeks. Everyone I've met her is so nice. I love taking my babies here. Theyre very reasonable too. Plus if you book your next appointment the same day you pickup you get 10% off your next appointment. Go check them out.