I've been going to Lucky dog groomers for years. They had a ownership change a couple of years ago…read moreand lost the receptionist who we all really adored goodbye Miss Lisa. Over the last couple years. The service has gone downhill here. They are constantly getting new groomers and you don't have a consistent experience. At the time you get somebody who doesn't know what they're doing and the other half of the time it looks great but it's just not consistent. Now I went and visited with the owner there and got up charged for silly things that I've never been charged before before despite going there every month for probably five years. Myself and many other customers are looking for a new place to go. You probably should too.

the owners are great! They understand how important my pet is to me. They are really knowledgeable…read moreand do a really good job.

Found Natsumi through Yelp reviews and I couldn't be happier. She is super sweet, gave him a great…read moregroom, and most importantly, earned my dog's trust. I will drive out of my way to bring my dog to her.

I am speechless. I have been looking for a locally owned, experienced, reliable, talented groomer…read morefor 5 years. Finally, I found it! Natsumi took our dogs on short notice and did a beautiful job. She took her time and it shows! Our dogs came home happy and full of energy. I immediately booked our next appointment. We will be loyal customers for as long as she'll have us! Saint, Theo and Mom & Dad are very happy!!

I gave been a customer for 12 years with the wonderful original owner who past away. I was the…read morenurse practitioner for his wife in 2014. I traveled from Plano to support his business very friendly staff great prices. When he passed someone else took over I became a disabled NP surviving on less than half of my monthly income. Now I am on Social Security. The price of my small 11 pound dog went up $11 with no notice sent to me. I was shocked at the increase. Previous staff except for 1 person had resigned. The least they could have done was notify customers by text of the price increase. It is time for me to find somewhere closer and affordable for an 11 pound dog

Reasonably priced and I've got no complaints. Been going for about three years now. They could use…read morea serious clean and makeover in the lobby, but honestly to my surprise, I don't care- I trust them with my fur baby. **also omg they have lil temporary stencils they can do on your dogs fur

Amazing prices and beautiful work grooming both of my dogs. Finally found someone closer that is…read moreaffordable.

I can not recommend this business! I dropped off my Golden Retriever for a BATH ONLY!!…read moreThat's what I ordered on-line and confirmed verbally at drop off. BATH ONLY!!! I picked him up and he had been de-shedded, nails AND his paws were trimmed!!! Some customers might be happy about getting a service they didn't pay for. If the de-shedding, nail and paw trim was what my dog needed AND it was a job well done, I might feel differently. But that is NOT the case! De-shedding issue: My Golden does NOT have the long, flowing "typical" Golden fur. His is fur is fine and short, it just doesn't grow much and does NOT to be de-shedded!! It finally had just gotten long enough this past year that it layed down. Now, it's sticking up every where, gets tiny tangles, is a shaggy mess! Nail trim and Trimmed paw issue: When I say, they trimmed his paws, you can see where they just snipped the "grinch fur" sticking up on the top of his paws, not that they did a nice trim job and blended the fur etc. Some Golden owners might not like the "grinch feet" but I am not one of them! The nails didn't even need a trim, now they have jagged edges!! The paw trim was not a job well done and was NOT a service I asked for!! My biggest issue though, is getting a service I DID NOT ask for or want!! WHY were grooming tools even near my dog when I ONLY ordered a basic bath?? I have sent an email asking a manager or owner to call me to discuss this. I have also called multiple times asking to speak to someone in charge or call me and nothing!! It's been a week now, No response to my email and no call back. So this is my first negative review EVER! So at this point, all I can say is, DO NOT GO HERE if you want any level of professional customer service or if you want any service that is what you asked for and looks good!

We love the service and patience with my anxious Shih-tsu. The staff is wonderful and Murphy's…read moregroomer is fantastic.

just now New I WILL…read moreNOT be a returning to this place. They are closed on Monday but they have groomers come in for grooming. Had a drop off but doors are locked and no one comes to open the door for you. As I was pulling up I saw a lady at the front desk by the time I got to the door she went back. Literally she saw me walking up and went to hide in the back? Yes I will not be returning and their prices are ridiculous anyways. Worst customer service! This is the type of response I get

I have been taking my dog to Canine Republic since she was 6 months old and she will be 7 in July…read more I board her and also utilize the daycare option and our experience every single time has been amazing. The entire staff is professional but also warm and caring, you can tell they truly all love what they do. I know when I go out of town that my dog is in the best hands at Canine Republic. I have recommended them to several friends and co-workers who have all had positive experiences as well If you live anywhere near Canine Republic, I would strongly recommend using them for your boarding/daycare needs!

They take very good care of my dog! The boarding options are great and the dogs get substantial…read moredaily play.

I am absolutely devastated by what happened to my dog under Helen's care. I trusted her to groom my…read morebeloved Bernese Mountain Dog, but instead, he was left injured and sick. She used harsh chemicals on him and left them on too long, which burned and irritated his skin. On top of that, she aggressively scratched him with deshedding tools, leaving him raw and in pain. Within 24 hours, my sweet happy and energetic dog became lethargic and very unwell, barely able to move and not eating or drinking. We had to rush him to the emergency vet, where we were told that his rash and sickness were caused by contaminated grooming tools and/or the harsh deshedding products that were left on him. I asked all the questions and double checked that there was nothing else that could have caused this and he doubled down on the groomer causing this harm. Hearing this from a medical professional broke my heart -- my dog suffered because of carelessness and disregard. No pet owner and more importantly no pet should ever have to go through what we did. I entrusted Helen with the health and safety of my dog, and instead, he was harmed and traumatized. Please think twice before allowing Helen to touch your dog. Our pets deserve gentle, safe, and compassionate care -- not to be put at risk. Photo is of Apollo prior to groom and then another two photos after she groomed him and he had to have portions of his coat SHAVED off because of the burns and scratch's on his skin

This service was last July, 2024. The service was extremely pricy and not very good. My usual…read moregroomer was on maternity leave so I needed a new groomer for a little while and tried out Bow Tie after seeing the reviews. Helen was sweet and Jelly was not injured during the groom. However, Helen shaved my dog Jelly all the way down due to being "too matted". Jelly had been to many other groomers before in the same state (sometimes scruffier/even more "matted") and was always able to be brushed out and given a normal cut. (I have included before and after pictures of jelly -- you will see he was NOT "matted" beyond help.) All other groomers I've had take the time to de-tangle. It felt lazy that Helen decided to not take the time to brush jelly out and instead told me she "had no choice" but to shave him completely, changing the shape of his face and tail. If I had known she would've done this, I would've taken jelly to another groomer. It took months to get him back to normal. I showed pictures that I wanted jelly to look like and it was not at all. At the end, it ended up costing over $300, and she asked me to please leave a tip too. (My usual groomer is $100, and does a MUCH better job than Bow Tie.) I understand it is difficult to run a small business but I was upset with the service. I would only recommend this service to someone who just needs their dog to be trimmed, and might not be particular about how their dog looks after. Edited to add: the reason why I'm leaving a review months later is because I was showing pictures of Helen's handiwork to my regular professional dog groomer recently, and told her about Helen's reasoning behind why she "had to" shave jelly down (Helen is the only groomer to complain about this in the four years I've had jelly & his care is largely the same) and my professional dog groomer told that it was ridiculous that jelly was shaved down for what was clearly minimal matts, and that it was clear that Jelly was not brushed down properly by Bow Tie (maltipoos require wet brushing, not the dry brushing that Bow Tie attempted, because they have curly hair and not fur).

They are incredible! My 2 mini schnauzers have always looked show ready when I use them! Thank…read moreyou so much Poochies...see ya in a few weeks. Hehe.

It was my pups very first time getting groomed, and it went far beyond my expectations. Michael was…read moreour groomer and he did a fantastic job with my lil boy. I will definitely be scheduling another grooming session with Poochie's!