I am so happy I found Pleasanton Computer Repair! I have an Acer laptop, and it was not charging…read more The computer is only a year old, so of course I was disappointed. I went to another repair shop who mentioned they don't work on Acers and there are very few shops that do. They did tell me to check with Pleasanton Computer Repair though. Thank goodness I did! They were able to repair my computer for a lot less than I anticipated and finished the project quickly. My computer is working great, and Gabe even sent me a follow up email 2 weeks after he fixed my computer to check in and see if everything was working well. I highly recommend Pleasanton Computer Repair! They have great customer service, repaired my computer quickly, explained clearly what they were going to do, and provided a really great price.

Last November, my kid accidentally spilled water on his laptop. We wanted to know if it could be…read morefixed quickly because he takes many online classes. It is a high-end LG laptop. Pleasanton Computer Repair is close by, so we took the computer there after speaking with them briefly on the phone. They said they will let us know in a week's time whether the computer can be repaired or not, and there are fees for diagnosing the problem. Unfortunately, a week later, no one called back. We called after a week, and they said, "Sorry, it would take a little bit longer to know whether they can get those parts." Again, nothing happened until we called about 15 days later (in the meantime, I got a cheap laptop online for my son as a replacement). These days, the kids have to rely on technology for all their schoolwork. We continued to wait and call from our side. They apologized for the delay but never followed up proactively to determine the cause of the problem. Eventually, they found the source of all the trouble and said they would order the parts from LG. Meanwhile, we had a family emergency and left the country for 15 days. Came back and still there, we have no updates on whether parts were available or not. By this time, we had given up on the computer. Then we get a call from them saying that LG does not make the parts anymore. So, finally, this place informed us two months later that nothing could be done to save our laptop. Seriously guys? You charge upfront to diagnose the issues, and we paid -- at least you should feel the moral obligation to tell the truth at the end of the long wait. Then we called LG and felt like idiots for not doing that first--LG people were surprised and confirmed that they never stop making parts. Two days later, we shipped the laptop to LG, and it was returned in a week, fully restored. I look at all these reviews and think -- either nothing major was wrong with their computers, or I can't trust Yelp anymore!

I was visiting family in San Ramon from when my laptop suddenly was having issues with holding a…read morebattery charge and giving me warnings to replace the battery. I hopped on Yelp and found Gabe of San Ramon Computer Repair. I believe in supporting small businesses. I let him know what was happening and explained that I was a small, lady run business and couldn't afford to be down days as that this was a working trip and I was flying home in 7 days. He completely understood my predicament and that time was of the essence. He asked for the make and model of my laptop and gave me a few options that would be the utmost convenient for me with minimal disruption to my work. The battery came in and unfortunately it wasn't a battery issue but that my laptop was well past it's prime and toast. Chase, an employee was incredibly helpful with answering all my questions on what type of laptop to purchase for my needs. He offered to remove any data needed off the laptop and also offered to dispose of my laptop. So yes, I didn't end up needing their services and yes, I am still leaving a 5 star review. They are truly a great company to work with.

Apple Car play allows certain functions of a compatible Apple phone to.be used via Siri voice…read moreoperation. Thank you Matt for taking my call at 6:29 p.m. I had questions about Apple Car Play. He was quite knowledgeable, and helped to explain Apple Car Play. I was fortunate to have him pick up the phone when most businesses close at 5.

I have utilized Rodney's services for years now and I have always found him helpful in every way…read more He goes over and above as he takes the time to explain to me what exactly is happening so that I can troubleshoot myself and is always available when I need his services. Thank you Rodney!

Very rarely will you find someone that loves to help people more than anything else. You will find…read moresuch a person at Computer Janitor.

I put out a quote for a data retrieval project for one particular company. The Yelp app asked if I…read morewanted it to go out to other companies. I clicked "yes." Danville Computers was the first one to reply in minutes! I waited for other quotes to come in. Danville Computers reached out again to check if I had any questions. I picked them because they could do the job and were nearby. I am very glad to have chosen them because not only was it conveniently located (between my work and home), but the service was great! Fast and efficient. Chase is knowledgeable and professional, yet also friendly and approachable. I explained to Chase what I needed - retrieve my data from my external HD. He assured me that if he couldn't retrieve it, we still had other options. Phew! I am so thankful that my data was found! I had a couple of snags with retrieving my data when I brought my equipment home but Chase was still available to help me make sure I could retrieve and save them safely. Quote was high - and even higher if my drive was damaged. I expected it to be expensive. It took 1-1/2 days which was quicker than I thought it would be. I appreciate that Chase was still available to help me remotely with no extra charge. Thank you!!

Danville Computer Repair provided outstanding service! That is my laptop for this year was not…read moreworking anymore. They were quick and efficient with giving me potential issues and possible resolutions-- even giving me the price break downs for any of the potential repairs that could be warranted. After getting the right parts ordered, they fixed it quick! Worth it!

Very helpful staffs. Genuine people…read more Gave me free genuine consultation. And advise me to not waste money on unnecessary repair.

Excellent promt service , very technically competent ( Jane ) and reasonable price for checking…read moreand repairing the mother board of my Apple laptop ( components level ) Good job and surely worth using their services.

Ian with Pennkraft Tech is my hero! Incredibly honest, efficient and sharp. I was missing critical…read morefiles and they stepped in to fix my problem. I highly recommend this company to anyone who needs reliable computer help.

Ian was quick to respond to my initial request. He was able to log into my computer remotely and…read morerun several tests to determine my problem. He is extremely patient, answered all of my questions, and told me what he was doing every step of the way. Even though it took some time to figure out exactly what the problem was, he stuck with it until we had a resolution. He told me exactly what part I needed to order, and then he proactively reached out to me the next day to see if the part had arrived yet. He got on the phone with me again that night to walk me through the repair process. He is very knowledgeable and professional, and his prices are VERY reasonable. I can't recommend him enough. I will definitely keep his number for future computer issues!