Our pool equipment was in need of replacement. Sean was a pleasure to work with efficient,…read moreresponsive and his prices were the best we could find.

From the owner: I am focused on quality work, I have found most pool companies are inconsistent, have high employee…read moreturnover, and charge too much for their services.

Amazing team! Great communication, smart and knowledgeable. This team helps explain what to do, how…read moreand when! Super friendly and thorough. Highly recommend

Have had 3 services, including a repair and equipment upgrade by Wicked Pool Service. Each time was…read morean exceptionally pleasant experience. I felt that the team was very invested in providing top notch service. Will definitely continue to use and support the business.

Ace Pool Service is the very best. It is family owned and operated. They treat their customers…read morelike family. They are reasonably priced, professional and trustworthy. They have always shown up when they said they would and have helped me out, without question, in a major pool emergency . I can't imagine having another pool company service my pool.

I have used Ace Pools for opening and closing our in-ground pool for four years when we moved into…read moreour new house. They are excellent at what they do - helpful, knowledgable, and timely about pool service and supplies. Jim G. Wolfeboro

I highly recommend 413 Pools for pool services. This past summer, our inground pool was…read moreconsistently the cleanest it's ever been since we've moved into our house 5 years ago. We previously used a large pool cleaning company and we had to regularly run our pool robot. This past summer, our pool robot was basically on vacation. We only used it to pick up a couple of leaves stuck at the deep end of our pool. Also, with the previous large pool company, we had different people come by each week but with 413 pools, Derek and Steve were the only ones who came by. They were good with communication, showed up when they were supposed to, always very friendly and answered any of my pool questions. What was also great about 413 pools is that we were not stuck with a weekly cleaning contract for the summer (this can be a problem if your pool ever needs unexpected repairs/liner tear)! If we didn't want a cleaning bc we were away, we could have just skipped a week. They also did our opening and closing. Lastly, their services were reasonably priced and saved us some money this year. Thanks again, Derek and Steve!

413 Pools/ Derek was an utmost professional! He was very knowledgeable about all things associated…read morewith pools!!! He was very reasonably priced with excellent quality of care!

I called for an estimate for a new cartridge filter including a new Hayward superpump(motor) and…read moreinstallation. The man took all the information, said he couldn't do it today because he was going to an appointment and would take get back to me the next day with an estimate. Never got back to me. I waited a few days. In the business world, if you make a commitment to a customer you follow up. If you can't do the job, a dealer should have the courtesy to return the request and state that you are unable to give an estimate for whatever reason but thanks for thinking of us.

Extremely poor customer service by one specific employee. Called Christina on 4 different…read moreoccasions, left messages 3 times with employees, once left a message on a recording. I physically went to the store after the 3rd call and spoke to an employee who said he would have her call me and finally told me that they don't install above ground pool liners, only inground. I decided to call a pool liner installer and suggested I call her to get a liner and he would install it. Again made a call and never heard back. I finally ordered my own liner, cove foam and bottom pad. It's now days later and still no contact from Christina or anyone from EZ test pools trying to help. A return call from the first time asking about this would have eliminated this review and the legwork just to get a pool liner and have it installed or guide me to someone who could help. ​

Fantastic service! Eric was able to help us open our pool and made sure it looked great! All the…read morestaff is super friendly and helpful, highly recommend!

Eric is AWESOME! My pool has looked amazing all summer... as a new home owner I thought I could…read moretake care of my inground pool myself during the first summer I learned I was wrong, then I met ERIC...he closed the pool the first year and gave me many pointers for the next year to come, when it was time to open the pool I knew I better call Eric. He was there when he said he would be, I signed up for his maintenance program and am SO happy that I did. I never thought about the pool all summer; I was proud to have friends and family come swimming as it was clean and clear all summer long. Of course this summer also came with it some bumps like a needing a new filter which Eric was here assesing the problem immediately and as soon as the new one came in he was back with a quick install. Then lightening struck while I was on vacation, my house sitter called him and he was quick to get back to her, come check out, and even repair the damage. I would highly recommend Eric to anyone who wants to keep their pool running in top shape all summer! As for opening and closing he makes it look so easy! Thanks for the great work Eric I am a client for life!

It's so great to have a store here in hampton. but its the…read moreemployee who makes the store Sky is the best ! she is so competent and always willing to give advice not just to upsell product it seems like she lives there always so pleasant and artistic talent so obvious I remember first seeing the mural she chalked behind the test counter Wow !! it still impresses me every time I go in for a water test u are lucky to have such an employee John M

This is the friendliest and most helpful pool supply store I've been to in the past 10 years. The…read moreemployees are very knowledgeable and have been correct in sorting out my various pool "issues". We've had our pool now for 10 years but I only started coming to Aqua Paradise a year ago, wish I had come sooner- it would have saved us a lot of grief dealing with the other companies who didn't know what they were talking about, didn't care what your problem was and would knowingly sell you products you didn't need.

They came unable to solve our problem They did not take…read moreany equipment to check our problem Used my husband compressor and tools They gave us an estimate but we hired someone else and they fixed it about an hour Thanks to them anyway

We had a great experience with Frankenstein Pools and Corey. He has been incredibly accommodating,…read moreresponsive, and thorough throughout the process. As homeowners who aren't always on-site, we especially appreciated that he regularly sent photos and videos to keep us updated. His communication, attention to detail, and willingness to go the extra mile gave us a lot of confidence that everything was being handled properly. We would highly recommend Corey and Frankenstein Pools for pool openings and closings in the Needham area!

Moved to the area four years ago from a few towns away. The house we bought had a fairly new…read moreinground pool that had been installed by East Coast Pool & Spa. For continuity's sake, I drove to East Coast Pool & Spa, even though it was about seven miles further than Coleco. Continued using them because they were very helpful and nice to do business with. At some point, our pool chemistry got a little out of whack. Decided to give Coleco a try since it was so much closer. The older woman at Coleco was a little reluctant about testing our pool water more than twice a year even though they used an electronic tester that didn't take nearly as long as the titration method used by East Coast. The biggest problem we were having was high Cyanuric Acid levels. The old chick at Coleco sold me a product for reducing high Cyanuric Acid while lecturing me that I was doing something wrong. I only did what they told me to do and followed their instructions to the letter. Just for reference, I called the manufacturer of the product and was told to get a really accurate reading, the titration method was the only way to go, so I went back to East Coast Pool & Spa. They were WAY more helpful and much friendlier. They helped me to get the parameters back to an acceptable range. Long story short, I'd drive to East Coast Pool & Spa if it was twenty mile further! On another occasion, I stopped by Coleco to pick up a New Water Chlorinator Cartridge. It was $10 more than the last time I had bought one there a few weeks earlier. I commented on the price increase and the old chic said that was they price they'd always been charging. Next time I needed one, got it at East Coast for $10 cheaper. The nasty old chic at Coleco seems like she would be nice, but had this passive aggressive thing going. Lastly, every time I went to Coleco, I was the only customer in the store, but at East Coast, they were almost always dealing with multiple customers, but were still genuinely friendly AND helpful. Take this review for what it's worth, but I'd stay clear of Coleco. Even some friends of our refer to East Coast as the, "nice pool people", and Coleco as the, "nasty pool people".

They came out to replace my pool liner and were very efficient and professional. They removed the…read moreold liner and had the whole job done in 3 hours. Great service!