Last July when we arrived in the Hamptons for a month vaca, someone ran a stop sign and totaled the…read morefront of my car. Fireplace Auto received the car and spent several weeks assessing, ordering parts and methodically repairing the E 400 Mercedes. I was convinced that by the time I got the car back, I ws going to trade it in or sell it. We received the car in Savannah Georgia where we live and honestly, the car drives better than it has ever. The E 400 looks brand new, steering is solid and its performance, no joke, is perfect. We can't thank Fireplace enough for their attention to detail and workmanship. Thank you to the entire crew.

They did a great job on my car and the staff was lovely. They arranged a rental and kept me updated…read moreon the status of the repair. Highly recommended.

These guys were a lifesaver. I was visiting the Hamptons from New York City with my family and in…read morethe morning as I got into the car, I noticed my air pressure was very low practically flat. I couldn't really drive too far and I had no idea where to go as I was driving, it happened to pass by the shop asked them if they could fill my tire with air took care of me immediately, and as they were filling the tire, they saw there were two nails, but they were able to quickly patch up the two holes remove the nails all in the matter of 20 minutes and it cost me nothing more than I think $50. I am so so thankful to these people I had to drive all the way a bunch of New York City to catch a flight had not found these guys. I don't know what I would have done.

Just took my car here for an annual inspection. They insisted that my windshield wipers had to be…read morereplaced. Guess what? The thieves at East End Auto did the same thing last year, insisting that I needed new wipers when I brought the car in for an inspection. Again, I had no time to take the car somewhere else so paid for new wipers just to get the inspection done. This is a common grift that a lot of these local auto shops try to pull. Total thieves.

Great service, reasonably priced, super fast and friendly. Nice to have a towing service located on…read morethe east end.

Tow my car to the dealer from home. Responsive, on time and solved the problem of how to get my car…read moreon his rig. Took great care in transport and very polite and personable. I would recommend Richard and his company instantly. As someone else said, it's nice to have a towing service located in the area.

liberty Towing was sent by Mercedes to tow my car after I broke down on a busy Highway…read more from the First Gentleman who answered the phone and really seemed to care about helping me to the driver who came to pick up my car, everyone was professional, caring and genuinely nice. I cannot say enough good things about my interaction with Liberty Towing

Amazing service, fast, treated my vehicle well .. found location without any issue - HIGHLY…read morerecommended for any towing service on Long Island

Came quickly and at agreed time. Repaired vehicle quickly for a reasonable price. Professional,…read morepolite and helpful. Highly recommended.

10/10 service ! Came right to my house super time efficient and equipped. Gave me clarity on my…read moreother two cars. I had an issue with. Was very fast with the work and also very informative. Highly recommend. Also very friendly.

I contacted James through Yelp and he got back to me promptly and efficiently. My battery was…read morecompletely dead. He comes to you. Not only does he come he fixes the issue. No upselling no hidden charges just straight honest service. He was polite, thorough and thoughtful. My vehicle is important for me and he went above and beyond in below freezing temperatures. I recommend him 100 percent.

495 Response = Roadside Heroes! Thank you, James! I can't…read moresay enough good things about 495 Response. I got a flat tire on the side of the road and was completely stuck cars flying by, no tools, no clue what to do. I called 495 Response, and within 20 minutes, James showed up and completely saved the day. James was friendly, professional, and clearly knew exactly what he was doing. He had the flat off and the spare tire on in no time. He even checked to make sure everything was secure and safe before I drove off. On top of that, he gave me tips on where to go for a tire replacement nearby. You could tell he genuinely cared. What started as a super stressful situation turned into a smooth experience, all thanks to James and the team at 495 Response. Highly recommend them for any roadside emergency. These guys are the real deal.

Brought in my 2017 Tahoe with 73,000 miles on it the first week of November 2025 for an engine…read morereplacement, finally got it back ONE MONTH LATER. Was told it may take 3 weeks to finish so I was patient but after 4 weeks it became quite annoying, especially since I had to rent a car. Picked it up and was told that it had a bit of "hesitation" and that it was probably the transmission or dirty fuel injectors, Gary suggested high octane fuel and fuel injector cleaner. Why they didn't investigate this further prior to telling me the truck was ready was stupid and unprofessional, but I trusted Gary. I tried both and it still ran terribly. Brought it to a transmission shop and was told that the transmission was perfect. Brought the truck back to Motor Works and I was told that the truck needed a 02 sensors and fuel sensors, which were replaced by Motor Works. Left motor works and then found the engine had a vibration. Took my truck to a trusted mechanic that told me motor works never replaced the harmonic balancer which causes the vibration. Motor works should have replaced this part but never did. I was also told by Motor Works that the engine mounts should have been replaced, to which I agreed, but in hindsight I probably should have inspected first. Unfortunately, I was too trusting, and it was close to Christmas. The entire job cost me OVER $10,000.00 and my truck still runs with a vibration. During this disgraceful process, I was also told that the timing belt should be replaced, to which I acquiesced. Items like oil filter, oil, plugs etcetera were not included in the price that I paid to which I think is ridiculous. Gary speaks very well and appears to be educated in his business but at the end of the day my kindness was taken advantage of. There are other motor replacement companies out there. Don't be taken advantage of by this guy, you will regret it. Gary, I know you will respond back with bogus facts and will try to defend the shoddy work that you did, but you and I both know what you did.

Gary and his team went above and beyond replacing my bad engine and solved an unrelated vibration…read moreproblem. They discovered a bad torque converter and fixed that too. That was after a transmission shop failed to find this problem. I am very satisfied and recommend Motorworks.

One of the best auto repair places i have ever used!…read more Honest, kind and quick? YES YES! Thank you Jess, and Joe for making me feel so comfortable, at your shop! Your service with a smile, and much appreciated! Thank you so very much!

I have been going to Joe Riscica's shop for a few years and happy with their service. They always…read moreexplain about the work done or if something can be done at another time. The work done is always on time and they let me know when to pickup my car.