This by far was the best dental experience I have ever had. Everyone here is very nice and…read moreprofessional and my dentist actually took her time to explain everything to me. Her technique for numbing was beyond what was expected.

Amazing office and professional staff!…read more Went to Monona Dental as a new patient. I was greeted with a hand shake and was offered something to drink. The waiting area was warm and inviting, I already felt comfortable. I was a few minutes early so enjoyed catching up on the news. My first visit was two hours, x-rays, exam, & cleaning. My hygienist Carla was outgoing, detailed, & made me feel at ease. Doctor Kathy was very friendly, thorough, genuinely seemed to care along with being very down to earth. I was not raced in and out but given some great tips how to better improve dental health along with some laughs. The entire office has a good feel/ vibe. I would recommend if your looking for a new dental office or not happy with your current care, go to MONONA DENTAL. You won't be disappointed!

Over the past couple of years, I've visited a few different First Choice Dental locations, but my…read morerecent cleanings have been at this Regent Street location--and this is now my go-to spot. The main reason I keep coming back is because of Wendy, the office manager. She's an absolute rock star when it comes to customer service. I used to go to the Middleton location, but when I needed to reschedule, the staff there (and even at Verona) weren't willing to check availability across other offices. When I called Regent Street, Wendy went above and beyond. Not only did she check her location's schedule, but she offered to look into openings at other First Choice offices to make sure both my wife and I could get in for cleanings. That kind of effort really stood out. Since then, I've had great experiences here. The dental hygienist Will is friendly and professional, and Dr. White is attentive when reviewing my teeth and X-rays. Parking is also easy--there's a small lot, but I've never had trouble finding a spot. If you're looking for quality dental care with staff who truly go the extra mile, I highly recommend the Regent Street location of First Choice Dental.

Great team with compastionate care. I would highly recommend to anyone that is looking for a team…read morethat will take the best care of all your dental needs!

My husband and I have been patients since Dr Andersen opened the practice on East Washington…read more Wonderful dental practice with a great staff. Dr Andersen and crew have always been friendly and professional. They provide wonderful care. At 68 years old, I've been to a number of dentists over the years. Dr Andersen and staff are the best! I'd like to add that yesterday an old crown that had been placed by a prior dentist fractured and chipped off. I called Artisan Dental last evening to see if I could get in today. I got a return call at 7:15 this morning, was in their chair at 9 AM, and was done with a new crown at 11:15 AM. Thank you so much Rochelle, Dr Rehermann, and Cassie for such speedy, kind, and professional service. I have no idea how people could have had negative experiences. After going at least twice a year for 8 years, I've always been treated exceptionally well. It's true the office is like a very hip spa, and the equipment is state of the art, but the most important part is the people that work there. They're incredible.

I have gone to this dentist for several years and had mostly fine experiences. I don't particularly…read morecare for the male dentist on staff as he is pretty condescending. However, if they late cancel your appointment they aren't accommodating for a re-schedule. Unless you can re-arrange your life expect to be several months out--as in at the time of your next cleaning. As a professional myself if I have to late cancel someone due to unforeseen circumstances I make sure to go above and beyond to accommodate a re-schedule that is convenient for the person because I value the time they set aside. I guess I should always remember that not everyone has that same level of professionalism.

I had a really great experience with my dental cleaning. Stephanie took her time and did a thorough…read morecleaning of my teeth. Stephanie is kind, understanding, neat, and otherwise great at her job. Dr. Avery Fossum is such a sweetheart as well. He truly cares about your dental concerns. He will make sure that your teeth are top tier! He always asks if you have any dental concerns or questions so he can help you meet your goals (I really appreciate this). Overall, really great dental practice in this area. I look forward to my next dental cleaning here.

Dr Erin, Katie and Sue are always, always caring and goes above and beyond to make sure I'm…read morecomfortable. Everyone there is nice and makes me feel welcome. Hands down the best Dentist I've ever gone to.

Am on the hunt for a dentist in Madison and have been for the last 4 years. I am special in that I…read morehave EDS with POTS so weirdness with pain, sensitivity, blood pressure, anesthetic, infection and healing. This was advised on my new patient forms. When I arrived, I was told that my California dentist had provided records but not the 2 I had seen since arriving in Madison - weird. Went through to my appointment which began with the usual questioning by the tech who also advised that she was not familiar with the office as she was subbing there. The dentist arrived about 20 min later to hear the tail end of the long dental history I had been repeating and who advised that I "needed" a full panel of x-rays. I asked why the CT imaging that had been done in March was not good enough and she told me that it had not been received (later, she said they did not have the equipment to view it at that office). I was then handed a quote for a full panel of bitewings and a panoramic of about $ 500 but with the panoramic being "comped" at a deduction of $ 200, the dentist adding that everyone needed x-rays annually. I consented and the dentist left the tech to do the x-raying. Once it was all done including the panoramic, I lay back in the dental chair with the x-ray apron on waiting for the dentist. After about 15 mins, the tech went off to find her but could not so said she'd take my blood pressure. Wheeled a machine over and took it while I held my arm up in the air - my reading was through the roof - not even slightly surprising based on my POTS and that it was being taken incorrectly in the first place. The dentist returned and left again to return with a form to be completed by my GP about upper limits of blood pressure. She then wanted to do a periodontal exam (with no numbing gel) and proceeded for 3 teeth when I stopped her. Took my blood pressure again, machine broke, fetched another, it had dropped by 30/40 points - still high but almost in normal range despite what was going on. Went to the front to pay and subscribed to their in house dental coverage which brought costs down dramatically. Husband waiting outside asked me why I had been there for 3 hours!!! Excellent question!!! Got my treatment plan about 2 weeks later, covering email said no further treatment without the form. I reverted to complain about all the above and received a snail mail letter terminating our "relationship" as no trust. Bottom line, aside from their website and automated intake of patients, utterly awful. Not a frog worth kissing for any reason.

I would give First Choice a 5 star score were it not for the run-down state of the Fitchburg…read moreoffice. I've been to many other dental offices - most pride themselves on having up-to-date equipment and a spruced up appearance. First Choice Fitchburg's environment and equipment seems to be frozen in the 1980s. The hygienist's chair had tufts of stuffing hanging out and the xray machine looks to be a hold-over from the Soviet era. If I wasn't so happy with staff, I'd be concerned that the run-down office reflected a lack of concern for patient care. 5 plus stars for staff: Abby is a fantastic dental hygienist and David Gundersen's skills are top-notch.

Excellent and it has been for 40 some years. Top quality hygienists and dentists. Invests in…read moreongoing training/education.

Door Creek Dentists and techs have taken care of my family and me since the early 1990s! They have…read morenever failed us and have always given us great care!

I have a long history of dental work with several dentists: braces, retainers, crowns, implants,…read moreextractions, root canals, etc. Most of that work was before I came to Madison, but Dr. Farrow has been my dentist for the last 10 years and has been my favorite. It feels like he and his staff really care about their patients and do great work. Highly recommended.

Still the best dental practice in town in my not so humble opinion. Most comprehensive cleanings…read moreand exams I've ever had. I've been coming here for a number of years now and am still very happy with the service and care.

I was disappointed by my experience with this dental office. While the care itself was acceptable,…read moreI was extremely concerned about unexpected charges that were added to my bill. I was told by the dentist that these additional procedures were necessary and that treatment could not move forward without them. After consulting with other dental professionals, I was informed that these procedures were not necessary. This left me feeling that additional services were recommended as a way to increase the cost of treatment while I was in a vulnerable position as a patient. The final bill ended up being nearly four times higher than the original quote I was provided. I was also told that I could not leave without paying the full amount, which I found to be an unacceptable way to handle the situation. I strongly encourage anyone considering this office to request a detailed written estimate, ask questions about every recommended procedure, and confirm that all charges are truly necessary before agreeing to treatment. Transparency and trust are essential in healthcare.

Dr. Kawas is one of the best dentist I have ever gone to. You can truly see he cares about people…read moreand that's why he must have decided to become a dentist. Trust me not every doctor or dentist feels this way!