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    East Pacific Auto

    3.5 (4 reviews)
    Open 8:30 am - 6:00 pm

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    Services - East Pacific Auto

    Bumper repair

    Auto detailing work

    Auto frame testing

    5 More Services

    Auto maintenance

    Auto repairs

    Auto steering and suspension repair

    Routine automotive maintenance

    Rear-end damage

    East Pacific Auto Photos

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    On The Spot Mobile Detailing

    On The Spot Mobile Detailing

    4.4
    (211 reviews)

    A new to me truck. Got body emblems removed, had it clay barred, waxed, and ceramic coated. It…read moreturned out GREAT! Ask for George, he does a fantastic job. I will go back. The reseptionist, Katie, is so sweet, polite and efficent. Question; When you get a new car, even if it's used, and you park a little out of the way, why do some people what to F*$% with your car. Even leave a note calling you an A$$hole for having a nice car.

    I had my SUV detailed last week. Overall, I was pleased initially. The next day, I noticed a few…read morethings that didn't meet my expectations. I really didn't want to complain because the young man that did the detail was so nice and professional but for what I paid, I wanted the issues corrected. I called the office and spoke to Katie. I explained my dilemma and she immediately asked when I was available for someone to come back out. Katie was so nice and assured me everything would be taken care of. She scheduled an appointment to have a tech named Craig come inspect my vehicle. My mind was put at ease after we talked. Craig came out a week later to look into the things I wasn't pleased with. I showed him what I wasn't happy with. He explained to me that even though I pointed out what my issues were that he was going to do a full inspection to make sure he didn't see anything else the previous tech missed. I was impressed by that because I would have expected him to correct the things I wasn't happy with and call it a day. Craig was very thorough. He redid the items I had an issue with, wiped down the entire vehicle, including the tires/rims and put more tire polish on. He cleaned my dull headlights and made them look so much better as an added bonus for the inconvenience. I was so impressed and appreciative. They looked so much better. Craig went above and beyond and I was very pleased with with the finished product. I tried to tip him several times and he refused. I totally appreciate the effort that was put in to making sure I was a satisfied customer.

    Owings Mills Car Wash

    Owings Mills Car Wash

    1.8
    (70 reviews)

    I was looking for a hand wash car detailing. I recalled there being one on Reisterstown Rd in…read moreReisterstown that was always with lots of cars being washed. I went and the individuals are quick with the beginning vacuuming the inside. The cost varies and there is a sign that states various matters arent removed by regular wash. I chose the wash that would include them taking and getting the ridiculous dirt that somehow accumulated in 2 weeks on my vehicle off. Please note, this is NOT a hand car wash. But it did the job for $40. I was willing to pay more for the detailed wash. Once it came out I stood with my vehicle just to make sure of the wiping and if there were and incidents. They work quickly and opening doors and more. The female that was wiping the vehicle inside and out was pulling on my side mirrors that mechanically folds in when the engine is turned off, she actually was able to mess the passenger one up after I stopped her on the driver side. I was able to get it back on track. This same female failed to wipe the outside of the vehicle from coming out of the wash as the sun dried it before someone could come and wipe it down as they have so many customers but not enough workers. She then walked away as if she finished and started working on another vehicle. I tried to ask her to wipe the car down from the bugs that were still on the front of the car and hard water marks. She got an attitude and the other female told me to go see the manager. The manager came out, saw what I was speaking about and informed her to finish my vehicle. She continued saying she did it but I know for sure she didnt as I stood with my vehicle the whole time she was wiping down the windows from the inside and the inside of the vehicle. Thw mananger actually assisted with getting the outside wiped down properly and satisfactory. I tipped the guys in the back because they pre scrubbed the vehicle and was working more. Im sure I will return. Just watch your vehicle. Overall I was satisfied for a wash that was not hand wash.

    This will be my first and last time coming to this car wash. I came in only wanting the interior of…read moremy car cleaned, but apparently I was told I had to purchase a package instead. During the cleaning, a piece in my car that covers my charger port was broken. When I brought this to the employee's attention, he immediately told me it was already broken when I arrived, which is completely untrue. While I waited for him to "check on what happened," the broken piece that had originally gone missing suddenly reappeared. Then I was told the employee who cleaned my car said it was already broken before service, which again is false. The issue is not only that the piece was broken, but that no one informed me about it. The piece had disappeared, and only after I confronted them did it mysteriously end up back in my car. Then I was given a weak explanation that it was "in the seat." What disappointed me most was the lack of professionalism and accountability. There was no apology, no concern, and no effort to properly resolve the issue. As a customer who trusted your business with my vehicle, this experience was extremely frustrating and unprofessional. I've attached a photo showing the broken charger cover piece. Unfortunately, because of how this situation was handled, I will never return to this car wash.

    East Pacific Auto - auto_detailing - Updated July 2026

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