My grandmother recently had a termite infestation in her attic, which was followed by extreme…read morepanic! Larry was fast to pick up the phone and answer all my questions and concerns. I wanted to tackle this situation fast as well considering my grandmother's age. Rob was dispatched the very next day! He explained in detail how and where these bugs were coming from. Their prompt and professional service is worth every penny! Quality does cost, so i didn't mind paying for their premium service. Thanks again Larry and Rob!!

As someone relatively new to NYC, I had never before lived in a place where I had to get pest…read morecontrol services. I was stressed out about the increasing roach activity at my place but was skeptical about effectiveness of hiring an exterminator. Given the price of Top Notch Pest Control, I had high expectations. Robert, the technician, came out to my place twice, once for the initial treatment and again for a follow-up. After the follow-up, the activity had gone down so much, more than I expected. Additionally, Robert provided great tips for prevention, was pleasant to talk with, and made a stressful situation much easier to go through. While I don't have other pest control services to compare with Top Notch, they do seem to do quality work, if all of their technicians are like Robert. Thank you!

Excellent service! He helped solve a rodent problem in my backyard quickly and professionally. He…read morewas knowledgeable and took the time to explain everything. Since his work, I've noticed a big improvement. I highly recommend him to anyone dealing with pest issues!"

He is an amazing exterminator!…read more We had a pest issue in my apartment and Michael came to the rescue. I have a very tight schedule due to my hybrid job and Michael made sure to confirm his visit the day before and keep me updated throughout the day on timing. He was able to identify the opening and and offer long term solutions. He sealed the opening, replaced old traps, check the radiators and vents and closets for any small holes. Before he left, he even handed me some more glue traps. He was extremely professional and I feel happy with the service provided. He also left his contact information with me in the event that we needed him again. I most definitely would hire him again!

Richard Sica was very professional and prompt. It was easy to schedule an appointment. I called and…read morehe called back right away. Super! He showed up on time and answered any and all questions I had. He has a courteous manner, which is nice under pest-issue circumstances. The spray he uses doesn't stain, he set down traps and gave me instructions. It took a little over 30 min. I am glad I called, and bugs seem to be abated!!# Yay!!!! :) Thank you Richard Sica~ I would definitely call again and do recommend his services!

Definitely who you should call in an emergency or for any pest control need! I saw a wasp hive…read moreforming by my infant sons bedroom window and called them right away- they came right over! They were accommodating and very professional and helped solve my problem immediately! Will def use again if need be!!

Pest pro was worth it for a small mouse problem and minor roaches. I talked to a young man on the…read morephone at length before the appointment. I explained that the technician must arrive prepared to assess and treat in ONE appointment. I specified that he must move appliances, stuff gaps with steel wool, get under radiator covers and plug holes with foam-- no more but no less than that. Pest pro was the third place I called and the only place that was willing to meet my requirements of coming prepared to plug up and treat. The other two places said they needed to do an assessment which in my experience can mean just forcing you to pay and stay home all day twice instead of once. The person who showed up was new to the job but came prepared as requested and did a great job. They plugged behind my stove, placed traps behind my fridge, plugged under several radiators, and left glue traps out. In the end a wooden trap that I placed caught the mouse and I haven't seen another since. I'm pretty certain that the kitchen mice were coming in behind the stove which pest pro mouse-proofed well. It was $325 in the end but it only took one appointment and the problem is totally solved so I would use them again, though I don't think I'll have to because they really sealed up the place and recommended some follow ups which I can do myself for larger holes that they couldn't handle wit steel wool and foam.

I highly recommend the company for pest problems. The guy that came to perform service was…read morefriendly, professional and did a through job. He explained everything that needed to be done, performed the required service, and then told me what to expect in future. It's been a few weeks and I've seen no bugs at all. I can't speak highly enough about the job he did.

There is a reason this business has a perfect 5 star ratings record: it's that good…read more Gilbert responded promptly, had no problem coming to my far-flung corner of Brooklyn, and did a thorough job of both spraying and trapping, and also plugged any gaps or holes that might allow a mouse or bug to get inside, something no other exterminator I have used ever did. He also explained everything in detail so we understood his thought process. He is clearly very experienced and reasoned in his approach. He was on time and very reasonably priced. I would use G&S again and wouldn't hesitate to recommend them.

Just had Gil inspect and treat my apartment for cockroaches..He took the time to show me where and…read morehow they might be coming from and then treated the suspected areas. So thorough !!! He's definitely my new go to bug guy.. ! Very personable!

My basement was infested with rats which would freely roam throughout the first floor. I had hired…read morea very well known company who just relied on traps. While they managed to kill 15 plus, it appeared that the rats had figured out a way to de-activate the traps and feed themselves. I kept hearing and seeing them. We were in a state of panic and were about to just move out. When my nanny called me at work frantically scared to tell me she had seen 2 rats going up my kids' bedrooms, I "lost it". I found Eddie and he reassured me that he would get rid of them once and for all!! He arrived to my house as soon as planned and did his magic! After a few days, no sight of the big critters. Eddie gave our lives back and can now enjoy staying Indoors without being vigilant and leery of the intruders. He came back for a follow up to check on his job confirming success! I highly recommend his company!

As a building manager for a landlord, I was shopping around getting quotes from multiple…read moreexterminators and gentleman named Eddie from At Last Pest Control shined from the bunch. Let's cut straight to the story, shall we? I had a rodent problem due to the negligence of a tenant living a real life episode of hoarders with disgusting and filthy conditions (prompting the landlord to immediately process an eviction). Upon explaining to Eddie in great detail of the situation, I gave him the number to make an appointment direct with the tenant. Not ONCE but TWICE the tenant stood him up on both appointments travelling from the Bronx. At this stage, most exterminators would be truly annoyed traveling to the destination to perform a job only to get cancelled/stood up from the tenant/customer, wasting their valuable time and losing revenue! Eddie didn't charge me any appointment cancellation fee. He was patient and understood my very difficult and frustrating situation. Eddie assured me when the eviction is complete, he will come and perform his duties once I have full control of the apartment. Once the city marshall gave possession of the apartment, he came and performed the job the following week. Eddie reassured me that he will come again to inspect the entire property to make sure the situation was fully resolved, giving additional assurance and peace of mind. On a closing note, his pricing is very fair and wasn't charged for the revisit to make sure the job was fully completed. I am very please with the services and now have a go-to exterminator for my needs ^_^

I did a lot of research and spoke to half a dozen companies. Either they couldn't do everything I…read moreneeded, they would only give an estimate upon hearing my zip code (don't you want to know if it's a studio apartment or a 10 bedroom chateau?), and one actually quoted between $100 and $50,000 (wouldn't the buildings department get involved?) and needed a credit card to book the appointment. Frank collaborated with me as a homeowner, worked within my budget, looked at the photos and video evidence, considered my safety needs, and got it done. Frank from Captain Pest Control followed up as well. Very nice, very knowledgeable about pests as well as homes and architecture, and he's very professional. He didn't try to sell some "maintenance" package. When you do it right, there's nothing to maintain. Now if only "Pest Control" included lawyers, insurers, and HOAs I'd be set.

Bees are no longer around! Frank was very professional and did the job right ! Thank you!read more

If I could give less I would. Their customer service and lack of response has made for a very…read morefrustrating experience. We are going on 3 weeks with very little resolution. So far the worst experience, they have a lot to learn about customer service and how referrals work. I would never recommend them to anyone.

Worst experience with orkin. i called them for termite control service but the staff came up late…read moreand invoice me so high $560 for the service. disappointed with the service and charges way too high.