Got my car towed from our house (well in Taconic and another company brought it home) my insurance…read moresaid that Chris Automotive is affiliated with them. Called them after few minutes their tow truck came and took our car. Happened afternoon so they are almost closing. Next day, Billy called and said whats the problem with our car. It was transmission and a whooping $$$$! The level of communication that the people from Chris was impeccable, they call almost daily to give updates. Fast forward, parts was delayed and we received our car a few days before it turned a month. (Can you imagine how much we paid for rental?!) Anyway, they gave us a very good discount. I can't even put words how everything went. So you imagine the crazy stress we had experienced?! Thankfully Chris Automotive was very reasonable with their prices, staffs were great and our car is back! Will definitely recommend this place!

Great customer service. Repaired front brakes and replaced front tires on recently purchased used…read morecar.

Im a local town guy. my wife needed an inspection, a coworker/friend highly recommended Advanced…read moreAutomotive. He hooked me up with the owner Joe. I had a very good experience dealing with Joe. My wife ended up needing new tires. He was very fair and honest in the price and they did awesome work. He has a very clean shop and all his staff do excellent work! I definitely would recommend Advanced Automotive to anyone looking for a local shop.

First time customer. I was impressed with their professionalism. After routine service I asked Joe…read morea technical question about the best manual transmission lubricant to use in my car. He agreed to research this and called me later that day with a recommendation. I have a new favorite place for servicing my cars.

I have been here a few times, mostly for tire issues…read more Joe met a competitor's price. Carlos is a pleasure to deal with as well. Convenient location and I never wait too long.

Wanted to support local business. Went day before ordered tires and made appointment. Guy at desk…read morewas great. Next day went for appointment sat there about an hour. Guy at desk comes in says they sent him wrong sizes. Ok not his fault. They already took tires off car and took 2 off rim . They put back on car. As I pulled out I heard a pop . My tire came off they didn't tighten lugs nuts . They ran out to street with jack and put tire on then hit every lug with a battery impact over torquing every lug nut. Went back day after got correct tire installed . Again no torque wrench or torque sticks they blasted lugs on with battery impact. I will not go back .

Stopped in today for an oil change. Was greeted quickly and processed in their system. Price was…read moreeven better than I had suspected from a coupon that I was ready to show. Everything was done efficiently and correctly. Quite pleased with my visit. Customer waiting room while small and easily able to support 10 to 15 customers was quite well-maintained with a television and coffee system and great visibility into the shop and outside

Do not go here. The boy at the front desk 'Nick' seems personable and caring IT IS AN ACT, he is…read moreliterally a con man. They wanted to charge me $330 to replace a wheel stud on my truck, calling around the highest quoted rate was $182. They were going to charge me $1200 for a knock sensor replacement after he quoted me $800. He changed the rate right to my face and patronized me saying "my memory is pretty good" , "it all adds up" Even after all that I agrreed to have the work done, he told me its $179 per hr and it would take all day. I drove by 4 hrs later and my truck had not been moved. He told me another customer in an Audi needed the spot and they would take $100 bucks off if I gave them another day...??!!   I WILL NEVER BE BACK AND AM TAKING TO SOCIAL MEDIA TO WARN EVERYONE, these people are pure scum!

These people are crooks! My son went there for an inspection. Simple, right? They attempted to…read morebill him $504.00. They claimed he needed a new battery and a brake fluid flush in order to pass the inspection. Huh?? Well, the battery was nearly new, so we certainly did not need a new battery, but my son is new at this and didn't get a hold of me in time, so before I was able to chime in, they put in a new battery for about $225. But get this---they charged him an additional $80.00 for labor to install the battery that they sold him!!! I have been around the block six or seven times, and I have NEVER heard of this. Outright rip-off. I told him to tell them to take out the battery and forget the whole thing. As you may have guessed, yep, they told him it would be another $80.00 in labor to remove it. Are you F*&^ing kidding me??? As for the brake fluid, well, we had just had that done, too, along with new pads and rotors. So . . . we were able to get our car out of there before they go to that. Bottom line: our mandatory $20 inspection sticker cost us $350. Nice. Bastards. NEVER USE THIS PLACE. IT'S A CLIP JOINT. I have written letters to the BBB, The New York State Consumer Protection Bureau, and the Bureau of Consumer and Facility Services and the Department of Motor Vehicles. I have also filed a dispute with my credit card company. I see that Mavis responded. So, here's my response to them: Let's see . . . you ruined a day with, and for, my son. You taught him that auto repair shops are not to be trusted nor respected. You took complete advantage of him, because you knew the car was not his, and he's only 18, so an easy mark, right? And, we're now out of pocket $230 for a battery we didn't need and $80 for labor that shouldn't have been charged. Not to mention that at $110 an hour you charged me for 45 minutes for a job that took ten minutes. Nice. You should be ashamed of yourselves. So, you ask what you can do to fix this? Write a letter of apology to my son, and refund the amount charged for labor. Then, issue an RMA and we will return the battery. That's what you can do to help. And, if you do all of that, I will edit my review so that it reflects your good business sense.

I have been a customer with this Mavis since I moved to Carmel 16 years ago. The service is always…read morehonest and on time.

Took my car to get a TPMS sensor installed and specifically told the service advisor NOT TO PROGRAM…read moreIT because it was already done. They did NOT do as they were told and said it was not reading and had to program it? Funny because it's on the cars display as rearing 0 PSI because it was in the cup holder. This proves it was talking to the car. Regardless, they uncharged me and rather than argue with them I payed the bill and will NEVER come back. Beware of the deceptive business practices at this shop.

Wow this place saved the day! I was in front of the establishment and having a car issue and Angel…read moredidn't even hesitate to jump in and help me without me even asking for it! The workers there provided me with support ( and a gas can) as I worked through the issue and they helped keep me calm and positive. God bless. Thank you for the help !

So, I made an appointment here at 11:00am. I got here at 11, and I was greeted and we went over the…read moreservices I requested. I needed an oil change, an inspection, and a new key fob. This shouldn't have taken a long time, so I planned for about an hour of my time. This ended up taking nearly 3 hours of my time. The price wasn't too bad for everything we got done, but the time could've been better. There was an understanding that they were short staffed, however when an appointment is made, there shouldn't be such a delay for simple services. The workers were extremely nice, however, and I would recommend them, just carve out a chunk of your day if you're going to wait. They also do not have a bathroom in the shop, so be aware of that too :)

My van was hesitating, bucking and an obvious loss of power to the point that it was unsafe to…read moredrive. Bill at auto clinic took it in and went through extensive diagnosis. After finding multiple errors through diagnostics they were able to repair the vehicle. They were thorough and through sophisticated scopes and graphs which from experience I believe other shops would not bother to attempt successfully got it done. Upon completion Bill explained in detail the process, failures and eventual success. This is a busy shop and one worth waiting for service. I am committed to this shop. They are pro's

Always a great job and great people! A good experience all the time as I use their services…read morewhenever needed.

The only place I will use. The folks are super professional, efficient, and polite. Alex is…read morefantastic as is Mo. Highly recommended

MY truck had multiple issues that were put on hold for sometime until the latest problem developed…read moremaking it almost undriveable and forced me to get all this work done. And I'm glad I finally did. C&A diagnosed and fixed the problem quickly along with some frame repair that required welding regarding another issue and a complete redo of all the brakes. They completed it with a NYS inspection, now my truck drives like new! I highly recommend C&A auto, I think they are very competent mechanics and have a professional and friendly staff to serve you. Thank You!

good quality service for my tire and oil change......... small problem at first fixed by owner…read more thank you.

Conveniently reserved tires online and made an appointment online as well…read more Arrived 10 min before the scheduled time today and was taken in promptly; in and out for four tires mounted and balanced in under 90 minutes. Price was as quoted online, and car was returned to me with tire pressures set as requested and TPM properly reset. Service overall was friendly and informative, though the waiting area is somewhat spartan compared to other Mavis franchise locations; will use this location again when the need arises.

So I go into Mavis this morning around 9am to get just two tires that I had already purchased…read moreMounted and balanced. I explained to them the last time I was there and had two tires mounted it literally took all day. So with that said, they told me there was only one car in front of mine, and it wouldn't take all day. So while waiting another customer comes maybe 20 mins after I had been there to have one tire replaced on their car. I watched as they went out looked at the tire came back in and told them they only had one tire that size in stock. The customer then goes outside and eventually comes back in and tells to go ahead and replace the tire. So as I continue to wait that customers car is taken in, tire replaced and the customer is done and I'm still there waiting. So finally my vehicle is taken in and my two tires changed and when I go to pay I ask how is it that a customer that came in after I did purchased a tire, had the tire replaced and done before my vehicle. The answer I was giving was oh that customer was here before I was. And I explained to them that no they weren't I even repeated back to them everything I wrote above about them making the sale and even the one tire they had in stock. Then they proceeded to say oh I don't know then. how Are you gonna lie to a person that has been sitting there for 3hrs waiting. Poor customer service