Our technician, Nate, was able to check on the problem with our stove the day that we called it in…read more He conducted a thorough inspection and determined the issue with the digital unit. We had only had our Samsung for two years, but the control board was damaged. He informed us that it was a fault in the design as it lacked a filter to protect it from loud noises and heat. He placed an order for the part and was back within a week to replace it. All work was completed quickly and efficiently. The cost of parts and repairs are high, so in future, get the three year warranty from Lowe's! East Tennessee Appliances did a great job and are very professional.

I have been looking for a good appliance repair company and they didn't disappoint. They fixed my…read morewasher and helped me with my dishwasher. I will definitely call them again. I also thought the cost was good.

June 2020 I noticed ice under the bottom drawer in my refrigerator. My drawer was sticking. I…read morecalled A & H Appliance repair. Steve made the service call. He said he fixed it by removing crumbs. Three weeks later the same thing happened. So an appointment was made for him to come again 2nd. Not here all day so at 4:00 ish, I called to make sure he was still coming. I was told yes, he would be there. He never did show, or even call. I ended up going elsewhere. Today, July 10, I still have not heard a word from the "company"

Very unprofessional l called for an appointment Monday a week later they still haven't showed up .I…read morehad to call another company to get my fridge repaired

1 Star -- Home Despot of Disappointment…read more Let me paint you a picture. I planned, budgeted, scheduled, and prepped everything for a project -- only for Home Depot to waltz in like the three-ring circus of incompetence and absolutely nuke my timeline. They showed the product in stock. I repeat: IN. STOCK. So I ordered. I paid. I waited. And then the "Oops, guess it's not actually here" email came like a middle finger wrapped in corporate laziness. Now my entire project is on ice for a week. A WEEK. Because they can't manage a basic inventory system. It's like someone gave a potato Wi-Fi access and put it in charge of the website. Customer service? About as helpful as a wet tissue in a grease fire. You get transferred 6 times just to be told to call another store that also doesn't know anything. It's like being gaslit by a team of confused robots. Home Depot, thanks for nothing. You're not a home improvement store. You're a soul-crushing time vampire wearing an orange apron. Avoid this place unless your kink is disappointment and your love language is delay.

I'm not at all surprised at this place has terrible reviews. I was looking for a dolly and the…read morewebpage said aisle 53. I opened up the maps and it didn't show an aisle 53. So I went out to customer service and I asked them where aisle 53 was and showed them that it didn't show it on the maps. The girl said she wasn't sure and she would check. Sat there sat there sat there. She finally asked somebody else who worked there and the girl said oh we don't have those. I said yeah you do it says you have a bunch in stock in aisle 53 but the map shows that there is no aisle 53. She says oh I think that it's out in the garden area. So I go in the garden area I find the dollies in a different aisle than where they're supposed to be. Grab it and then go look around for a storage tote shelving. I waved down one of the guys who works there saying that it says they have eight in stock and showed him but it doesn't say what aisle it's on. I said I would think it's in this aisle, aisle 36 because it has other shelving units in it. He was unsure so he looks it up and says that it says they have eight so they probably don't have any. He looks around in the aisle and says oh it's at the top, someone with the pallet machine will have to take it down. I said OK that's fine if somebody able to grab me two and put it in my vehicle for me because I can't physically do it. So he goes to the next aisle and goes to the two girls that are chitchatting and laughing with each other and telling them that a customer needs their assistance. He says that they have to do something and it'll probably be a while until they can help me. So in other words this store does not give a crap about any customer or about helping them. Then I go to self check out... Three employees screwing around chatting with each other not giving a care in the world about any customer that pays their paycheck. I'm a disabled veteran and not one of them offered to help me lift anything from my cart into my vehicle. So I bought that and I'll be going to Lowe's for the shelving

My partner and I recently stopped in because it was so difficult to try and organize a purchase of…read morea good quality washer and dryer elsewhere (ex- nobody on Facebook wanted to deliver and many other places didn't have great reviews or options) We stopped in about 30 minutes before close (oops-sorry) and the owner/manager was helping someone. Someone was ahead of us too. He was so sweet and apologized asking us if we could wait. We assured him we could and browsed. Even though it was closing time he really took his time walking us around and discussing options. He showed us some options in the back that were available. He also was honest and patient as we asked questions. We decided on two machines (washer and dryer) with delivery ($50 for delivery and each machine was around $200). Overall worth it for the ease, attention and peace of mind. They were a bit backed up with deliveries but got us in the next week. They were flexible ish with when the delivery could be which helped my work from home situation out. The delivery men were incredibly sweet, efficient and professional. They communicated well and did an awesome job even staying to make sure everything worked. The machines are great and they assured us we could call with any problems. Highly recommend this option if you need appliances that are used but quality (they also have other things gs such as fridges and microwaves).

From the owner: We sell new and refurbished appliances! All appliances come with great warranties! We sell Speed…read moreQueen W/D sets.. We also offer in-home appliance repair!

They have gone above and beyond to assist us in our house renovations and we have done a lot from…read morecabinets, counter tops, flooring, crown molding, out side fire pit, lights, finish basement and now we are working on finishing the upstairs. Every step of the way we have a lot of help and direction to be able to achieve our goal of a beautiful lake front home and we couldn't be happier with the service not everything has been perfect but they have made to to make anything wrong right and take care of us. Thank you Tony for everything!!

Bought 42" Craftsman lawn mower April 25-26 and 32 days later had issue with machine, you WILL NOT,…read morereceive much help at ALL at Lowe's 2700$$ later my mower is at repair shop in Jefferson City, bought it in Morristown, been right at a month, I'm paying to get lawn mowed, repair part needed is from MTD which for whatever reason they don't have a contract with, but Lowe's is who told me to go there. My $2700 mower has been at repair shop more time than in my garage, Lowe's don't care, they got they're money