I don't have enough words to express how amazing Dr Moussa is. She helped with my dog her pregnancy and help find me somewhere that I can afford to save my Doberman. The only complaint I have is the last time I was there, there was a $10 charge for 1 Q-tip that was used to look inside my dogs ears. I was pretty upset now I am afraid to go back and get charged more wasted fees. read more

You need to go there I don't have enough words to express how amazing Dr Moussa is She is the most kindest and caring veterinary I have ever had for my pets In my life Please ask for her you will be amazed and I care alot about her and East york veterinary Linda Burton read more

excellent veterinary center - the entire staff is genuinely interested in caring for my pets. The staff always makes me feel welcome whether it's a technician, a receptionist or a doctor. I recommend this that to my family and friends. read more

Pricey, Vet never in Late responses to rx request On hold every time I call Miscommunication read more

Very expensive; felt pressured to keep spending ... been taking our dog to vets and groomers for years and they never said he needed sedatives or medicine for anxiety during visit but they sent him home with meds for another nurse visit so they could trim his nails and take blood. APPEARS really nice but it's not read more

They were great with my last dog who past away from diabetes and now I'm taking my new puppy to them. I wouldn't take my dog anywhere else!

Dr. MOUSSA is our main Vet, and I can not say enough wonderful things about her. She truly cares for your animals and is always honest with her opinion and your feelings. This office has a gold mine in her, from all angles. I can't say enough wonderful things about the staff and nurses either. Understanding, gentle, and overall skilled at their jobs. As long as this establishment has the quality of staff and of course DR. MOUSSA :) we'll never go anywhere else. Thank you so much for caring as much for our babies as we do. read more

East York Veterinary Center - MYA 16yo shihz tzu, Bohdi 1.5 yo Mountain Cur mix. - Veterinarians Near Me - York, Pennsylvania

I have been taking both my dogs here for years and have always had a good experience. Dr. Moussa is very kind and gentle with them and takes the time with them if they are nervous. She calls back if you have a question for her. She really does go above and beyond and the staff is great to. read more

It was very strange to have the vet there care for my dog for several years but when I notified them that Lucy had to be euthanized (used an in-home service) they never sent a sympathy card. Any other vet I've ever used has sent a card. It felt like a very odd way to end things with our vet. I reached out them them several times about this but they've never responded. read more

Worst veterinary office. I had a 3:30 PM appointment for my sick cat. At 4:20 PM, I was told that the doctor is running late with an emergency and won't stay past 5:00 PM so they are going to cancel my appointment for the day after I waited for an hour. I asked if I could leave my cat for the tests to be run at their convenience and pick her up from the vet tech when it was done. The doctor said that she would not "bend over backward" for us. Bend over backward? I just wanted them to keep my appointment- they scheduled it. I left after wasting a full hour and my cat was still in pain. On my way out, they gave me the number for an emergency clinic. Shouldn't the emergency have gone to the emergency clinic and they keep my appointment? Or, tell me when I first got there that an emergency came up so I could take my cat to the emergency clinic. The appointment before this, they didn't have power so they did half of my dog's annual physical. I had to reschedule my dog for the second half and they tried to charge a second office visit fee. The appointment before that, they charged me the "wrong amount" and called me 2 days later for additional money. My parents used to go there too and they swear their cat got fleas every time she went. Plus, they are overpriced. Don't waste your time or money. read more

I wouldn't give them any stars at all. Be careful with using this office. I understand that new veterinarians need to learn, but after my American Bulldog ate a piece of a towel and our regular vet was closed for office renovations, we took her here. Hindsight we could have suggested putting her on fluids so she could pass the fabric. They insisted on surgery. This was a major surgery and so many red flags after the fact. New vets learning, no vet on staff overnight following such a major surgery, and she was taken outside to potty which may not have been a good idea. She passed away in the middle of the night with no one there with her. Still haunts me today. NO VET SHOULD PERFORM MAJOR SURGERY ON AN ANIMAL AND NOT LOOK AFTER THEM OVERNIGHT. You should be able to take your pet to your regular vet for surgery and they should be required to do all the care as a regular doctor would. I don't want to have to use an animal emergency clinic who doesn't know my pet. Not to mention East York Vet took me to minor court to collect full payment for killing my dog! read more

i do not even know where to begin to describe how terrible this vet is. let's start with being charged $600 for an x-ray and for a vet to tell me my cat's hindquarters were paralyzed and she would never be able to poop or pee on her own again. i was told by the vet that it was time to say goodbye to my 7 year old cat because there was nothing they could do to save her. i cried my eyes out and was trying to work up the nerve to say goodbye and let them put her to sleep...but i backed out. i couldn't do it. thank god i didn't! all she had was a bladder infection. a couple weeks on cranberry and some antibiotics and my kitty is happy and healthy...i almost put her to sleep because of these jerks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! do not let the pretty modern interior fool you. this place is a nightmare. read more

When thinking of a place to care for your sick pet. Think long and hard before coming to this place. In fact you really should avoid it like the plague. They truly aren't in it for the animals. They are in it for the money. Seriously, they wanted to charge $154 to cremate or Guinea pig. This is NO WHERE near the realm of what any other vet charges in fact it is 3x greater than ANY vet in York County. The vet that treated our furry friend and beloved member was very informative but did lay out the likelihood of our piggie getting better as slim to none. However let's spend thousands of dollars putting him through tests that more than likely won't make a difference. The people running this place should be ashamed and really shouldn't tell people that they care about or animals. read more

The office is nice and clean, and the staff are friendly. We took our 4 mo old pup for her first vet appt after we adopted her 3 days prior and the vet didn't even touch her. She didn't listen to her or do any sort of physical exam. A week later we took her back because she started limping. We saw a different vet, got xrays and she did a physical exam. She explained what she saw in the xrays, didn't give a diagnosis and said she should see an orthopedic vet. She didn't give us any recommendations so I had to search online. The next day I called this office and asked if they had any recommendations. Turns out they work with an ortho vet! ( would have been nice to know the day of the appt! ) She was able to take a look at the xrays. A staff member called me and told me the vet said our pup had bilateral platella luxations and had a poor prognosis for normal function then emailed me a PDF of the diagnosis. I wanted more of an explanation. I called back (on a Friday at noon) and asked for an appt. well apparently only one staff member can make an appt with this ortho vet. So it's Monday and still haven't heard anything. ( they are open 7 days a week) I called back and that one person still isn't in to make an appt. To me, this is ridiculous. No it's not an emergency, but we are concerned ! their process is not helpful at all. Their prices are reasonable though. Her first visit was free so that was a pleasant surprise read more

By in far the WORST experience I've ever had with a Vet. Was hounded by phone and post cards to make an appt. I assumed shots were due. We've been going there since I adopted max, an abused rescue in 2012. Never saw Dr Lopresto before. 1. Preventative care exam: wasn't done because Dr was afraid of my dog, also didn't need. 2. Canine 4 in 1: can only hope he got it because my dog was taken away from me and this was done NOT in my sight (again, if at all, since Dr was scared of my sweet dog) 3. Fecal ova; should have known here that this was a money grab - my dog was not sick in any way but at least they called with neg results. Here's the best part: we were given 54 pills in to prep for next visit (ain't gonna happen) 54 PILLS!!!!!!!! This was so they could take blood (for what???) See invoice below. When I got the pills out to show to a friend, that's when I realized how much I had been ripped off, AND, WHO IN THEIR RIGHT MIND WOULD GIVE THEIR DOG 54 PILLS FOR A VET VISIT??!!!!!! Cuz they said he was aggressive and anxious.....When I called they denied they were for 1 visit but, I had no other appt's sched. I WILL NEVER GO BACK AND I SUGGEST NO ONE GO HERE. THEY ARE LOOKING FOR MONEY AND, AT LEAST THIS DR, DOESN'T EVEN APPEAR TO LIKE DOGS!!!!!! I asked for my money back just for the pills - but they refused and the person who called me was so condescending and just kept talking over me (I did get angry and hang up on her) said if I'd called earlier they MIGHT have thought about giving me my money back for the pills. WORST EXPERIENCE EVER. (I live in York - not sure why it says CA) read more

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I have three ferrets, finding care for them is not always easy. I had a little girl not feeling well so I called East York Veterinary Center. Dr Moussa saw my girl. I have never experienced such a kind, gentle and compassionate Doctor to care for my pets. Dr Moussa explained everything to me using terms I was able to understand. Dr Moussa would make a follow up call to see how my girl was doing, this was especially appreciated.....above and beyond my expectations. Thank you! read more

We had a good experience with our vet who treated our dog the last two years of her life but I was REALLY SURPRISED not to receive a condolence card after we notified their office that we had used an in-home euthanasia service when our dog's time had come. I even sent their practice a feedback survey stating that it seemed very strange to not receive any condolences from the vet/vet practice who treated our dog for two years but they never responded. read more

Would not ever use them, went with friend to help her through putting her mothers cat down as she was older and starting to not use litter pan and going everywhere in the home. Stressful enough for someone that just put another pet down, lost her mother and now made the humane decision to put the cat down. The vet REFUSED to do it, stating cat was too good of shape yet, wanted of course to spend all kinds of money on blood work, test, trying drugs on the cat, plug ins on and on this vet kept talking, my friend left in tears with no where to go with the cat. The actually said to take to SPCA which was closed. For a cat that's 15+ yrs old had bathroom issues and maybe others as well. Which would stress the cat even worse to sit in a cage for weeks or months who's going to adopt a 15+ yr old cat with bathroom and possible other health issues. When the owner makes that tough decision to have the vet say sorry you have to do this and that we won't help you or comfort you or do the humane thing for the cat. HORRIBLE, women was horrible, will never use this practice will tell everyone I know to NEVER use this practice. Called elsewhere and was no problem at all, they understood how hard the whole situation was for her. Want money and put my friends through hell as well. SO glad the vet I use is nothing like this place. GO ELSEWHERE!!!!!!!! read more

This place should not be able to take care of animals. Giving out false information. Told my family that the family dog had two large tumors and wasn't looking good. After spending $$ to expedite test results we never heard anything. Vet avoids calling you. We had to take our dog two hours away to get more test done since they didn't have time to do the test. After taking him to a real vet and they did the same test only to find out that is was just his kidneys. These place is just out for the money and not for the love of an animal. DO NOT TAKE YOUR FAMILY PET HERE!!! read more

We have brought our dogs here since we got them but will no longer go there. they always just do whatever they want and charge us for stuff we specifically ask not to do. And the doctor who barely speaks English man handles the dogs. read more

Omg what an awsome vet i had for my cat david today So caring and sat down told me in depth all on his blood work She was soooo pleasant i felt so relaxed and felt david was in loving hands:) I recommend this pet hospital by far Thank you Dr Moussa! read more

They always take good care of our cats when we bring them in. They have gotten to know our cats as we adopted two from them and our third came from the York SPCA. We had an issue with one of our cats and they made time in their schedule to see and treat her. Your animals could not be in better hands. They could do a better job of preparing their customers about the coming expenses as it always seems to come as a surprise..In the end, they're a great group of Vets, dedicated and good at what they do.. read more

This veterinary hospital has the WORST customer service and communication skills. Do not use them. We contacted them early last week in an emergency situation for a koi fish. We did everything they asked with respect to completing a questionnaire, sending pictures...and got nothing back. We offered to pay for a quick "look see" of our fish. We called multiple time to check in. Nothing. Every time we called, a new excuse. The doctor is with a patient, he is in surgery....they will get back to us. Unfortunately they never did. When I called Monday at 1:00, they asked if I had a green Parrot?? Really? The fish died over the weekend. It was a $2500 fish. RIP. read more

Just a quick reminder about what money grubbing horrible people are in charge of this place. They bullied me into an appt even tho I stressed that I only wanted what was necessary by law (my dog is healthy and happy) then they bullied me into unnecessary tests and 54 PILLS to prepare for one visit to take (unnecessary) blood. When I realized this I asked to return the drugs (would never sedate my dog unnecessarily) but they refused. 60.90 cents for drugs I'll never use. Yes, I should have looked closer before leaving but I, at the time, just wanted to get me and my dog out of that place. read more

Thanks E. York Veterinary Center for taking our old baby girl in to your office. For the past few months we wanted our baby girl to be seen by our "regular" vet. in York. We'd used a popular west end vet in the past where they also have an East York location, SW referred us to Pine St. and in turn, Pine St. referred us to a Shrewsbury vet. We went from a vet near our house to 5 miles away to 20 miles out of the city. E. York Veterinary heard our concerns and accommodated us. We are grateful for their extended days and hours. Thank you! read more

I was very pleased with East York Veterinary Center. They took loving care of my elderly cat and the staff was very friendly. I feel confident that my pet is in good hands. read more

Don't bother with this place. They will jack up the price after the initial quote even if it is not the original diagnosis. (Thought it was a hip problem and it turned out to be a muscle tear.) read more

I have such mixed feelings about this place. I have a small exotic pet that became ill suddenly one morning and East York Veterinary Center was the only emergency pet center that had the expertise and the availability to see my pet. I made the 30 minute drive from home and my pet was taken back for examination immediately. They diagnosed his illness and treated him with a highly recommended cocktail of medications. Everything seemed perfect. The staff was really friendly and the vet was wonderful. I left feeling extremely positive about the facility with plans to return. Here's where things get dicey. I took the prescription to the pharmacy, as they instructed, and learned it could not be filled because of the type of medication and the amount. No pharmacy or vet in my town could help. I called East York Veterinary Center for advice and also laid out my predicament: my pet has a life-threatening illness and needs this medication immediately. On top of that, the clinic is located 30 minutes from my home and over an hour from my place of work (coincidentally, both are in the opposite direction of one another from my home). I needed direction so I could decide if I was even able to head into the office that day. After not hearing from them for 3 hours I called back and was told they were working on it and would be in touch with me shortly. After not hearing from them 5 hours later, I called and was told they were prescribing a new medication and had called it into a pharmacy in my hometown; it would be available for pick up the next day. Great news, right?! But why hadn't anyone reached out to me? This is the problem. The pharmaceutical and veterinary staff seems on point but the front desk staff doesn't communicate with the patients. A week later I ran out of the one medication and still needed two weeks worth of treatment. I called on Monday and the staff member who answered the phone transferred me to the pharmacy's voicemail. I left a message and never heard back. Meanwhile, my pet who had begun to improve was now in declining health again. He was clearly suffering and in pain. The next day I called and asked why I hadn't heard back and asked for an update. The staff member who answered the phone said she would look into it and have someone return my call. No one ever called back. I ended up calling the next morning after my pet spent the night in pain. I informed the clinic I was coming that morning and demanded the prescription be waiting when I arrived. That's exactly what happened. Thirty minutes later I was at the facility and picking up the medication. The nurse on staff gave me a heads up that it usually takes 2 days to process a request for the medication my pet needs because it is unusual. That makes sense. But why hadn't anyone called to let me know?! At the end of the day, you and your pet will be treated well once you are in the office and working with the veterinary staff. They have the expertise to work with exotic pets and to determine the right course of treatment. The staff will even go out of their way to help you gain access to specialty doses for your pet. However, the problem seems to be getting the front desk staff to actually facilitate communications between patients and staff. In my case, this very well could have killed my pet. read more

We've been taking our pets here for many years, and we are so grateful to have a place to go where we can trust the advice and care. The doctors here are very well educated and up to date on the latest practices, and all the staff does really well with our animals even though our cat can be tough to handle in there. I always feel like we are getting the right recommendations and best care possible for our pets. It helps too that the waiting room is really spacious and comfortable, but we never have to wait in there too long when we go in. So I can always feel good about recommending to other people that they take their pets there too since the quality of care is going to be good and it's a great place to go to. read more

Customer service is very poor here. It was good years ago but has gone down hill. They overcharge for everything, every time I go it's a $400 bill or more. Then 50% of the time they can't even print an invoice to show me what I'm paying for. Looking for a new vet. read more

I have been taking my furry family there for a few years now. I do prefer some vets over others but the expertise is spot on. I even take my dog there just to get his nails cut because several other pet spas in the area butchered his nails to the point he developed a phobia of nail cutting. Their prices are a bit high, that's the only reason I give them 4 stars instead of 5. I wish they offered payment plans for treatment that exceeds $100.00. They only offer this CareCredit thing, which is not my favorite thing to do but it was The only way I could get my furry friend the treatment he needed. The place is always immaculate and I love that they sponser shelter animals right there in the facility. Their hours are convenient and staff is always friendly. read more

Dr. Moussa and the veterinary nurses were absolutely amazing. From the time we were greeted at the desk until we paid and left my dog and I were both at ease and felt welcomed. With him being pure bred pit bull, there are many times people shy away from him. No one at the office did that! He was so relaxed! read more

The ever changing staff seems competent enough but... The fees are ridiculously high and I suspect they drag out treatment and recommend unnecessary services out of pure greed. read more

I want to start out by saying that this vet does have a friendly nursing and front desk staff, they are always very quick to schedule us for appointments. But during and after the appointment is the problem. My dog gets very scared around people he's not overly familiar with, so vet visits are never fun for my little guy but this vet does nothing to properly accommodate. We have been taking him here since he was a puppy and all they have ever done is prescribe anti-anxiety pills for when we bring him in, they stated we might have to try several different types of medication and doses until we get the right combination...but until we can get the right medication for him they refuse to give him any medical attention. They want vet visits to only be "happy" and refuse to give my dog examinations or shots until the anti-anxiety meds are just right. So we load the dog in the car, take him across town, lead him in to the vet waiting room, the nurse and doctor finally enter the room, and then we promptly leave as they will not go near him (even when we have put on a muzzle). I understand not wanting to look like a "bad guy" to my dog but come on...I'd rather him be healthy and dislike you for a visit a few times a year than to go without his shots or exams. It's very unprofessional; this isn't a popularity contest, my dog doesn't have to like you, but you need to do your job. read more

My elderly amazon parrot Buddy usually visits Ani-Care - but her vet wasn't available, and they recommended East York. They got me right in on an emergency and we got her started on the meds she needed. Thank you so much!! read more

I like most can't start to describe how many bad experiences I've had with this vet--they're money hungry. I took my adopted Corgi there and the first visit was alright., the vet was very attentive. We had to go back for a follow up and we're told that it was just for a vaccine. When we showed up, they took him in the back. When they came back out, and said, "we had to give him a soft exam, it's not as much as a full exam". Note this was just after they told us that it would be just for an vaccine and he wouldn't have to be seen by a vet. Nothing we could have done at the moment, so we just had to take it. Then we had to wait a half an hour for the paper invoice, because I like to keep records. At that point, I knew that this WAS NOT the vet I wanted for my dog. Not to mention the front desk is about as clueless as they come. I once asked how much a rabies vaccine was and the employee looked at me dumbfounded, " uhhh they range from 28-35." You mean to tell me you don't know what one of the most common vaccines cost? Didn't try to get me a correct answer or anything. Do yourself a favor and don't be fooled by the inviting lobby--find another vet that knows their stuff, and doesn't nickel and dime it's patrons. read more

This vet is wonderful. Contrary to others reviews, their prices are very reasonable, and their care (at least in regards to my snake) is immaculate. The indoors is very clean and neat, and it is a 'Cat Safe' office, which I am happy about for my kitty. The veterinarians seem very knowledgeable, and they have a nice cat and dog adoption program in the office itself. I love this vet, as it's the only vet in Southern PA that treats reptiles, and I will definitely be coming back here again! read more

My beautiful rescue had two dental surgeries at this office and afterwards they said everything was good. Even went for a follow up! She started reverse sneezing and dropping her food which meant her fistulas that they supposedly fixed had opened. We had to have a third surgery with a specialist to fix a problem that they supposedly fixed twice. To make matters worse the specialist found that they left rotten teeth, a cracked dead tooth, And roots that had become infected. We have only had our girl for 10 months and she is 11 years old!!! I assume this was to get a third surgery for more money. If they would have referred us to a specialist in the first place, she would have only had to endure one surgery and not three!!! There's no way they could've missed these mistakes since they clean every single tooth before they're done. They are money hungry and WILL put your beloved pet in harms way just to make a buck. They would not cover the specialist or even apologize for being horrible. DO NOT GO HERE!!!! read more

I had recently adopted guinea pigs for my son and one of them fell ill days after bringing him home with a respiratory infection. I took him to East York Vet since they're one of 2 vets that I could find that sees this type of pet. The doctor was great, handled him very well, and laid out her treatment plan. Unfortunately, he passed away in their care, not due to any fault of theirs. However, when I came in to pick up his body, the staff member said, "I'll have her bring him out. I hope he's feeling better" and I had to tell her that he was deceased. A few days pass and I have a missed call and voicemail on my phone. When I check it, it's East York Vet checking in to see how he was. I had to call them back and tell them AGAIN that he was deceased. It would be easier to understand if he had been sent home and passed in my care, but he literally died in their facility. If they can't keep track of something as important as that, I'm not sure I trust them with much else. Very, very upset by this. read more

Clean, beautiful place. I thought the service was excellent. The doctor listened well, took his time and even greeted my dog like a little person. I'll definetly be recommending this vet to my friends. read more