The pros for this company: Courteous receptionist/appt…read moresetter. Text system is operable but only during business hours. We were told the tech would come between 3pm & 7pm. The cons: We received a text at 4PM confirming we were on the schedule from 3-7PM. At 7:20PM we were still waiting. No call or text from them explaining why they did not arrive during the window of time given to us. Our home warranty company (Old Republic) is having to start the order all over and schedule a different plumber.

We are currently going through a remodeling and suddenly didn't have water after the electrician…read moredid some wiring. We called A&B Luck Plumbing & Heating for them to check out what was the problem. Within the next day they came and quickly fixed the problem. I would highly recommend them as they show up quickly and get the job done quickly.

Price was slightly higher but they were available to get the job done same day. Quote was on the…read morephone and they came later in the day to fix it.

Honest and selfless with their advise. Price was top going but I was very pleased with their…read morecommunications.

Solid guy. Came right on time and work diligently until he got my problem resolved. Most important,…read moresmall business in town and I'm glad to support him.

used H Plumbing for the first time and was very please. Bijan is a fine plumber and worked very…read morehard to fix a difficult appliance. He was very clean, honest and professional. I would certainly recommend him!!

I found Jose and QSP Plumbing through Yelp. All the other reviews were spot on!…read more He's very knowledgeable, friendly, and extremely trustworthy. His price was more than fair and he was one of the most professional plumbers I've worked with. He triple checked everything after finishing the job and even cleaned up the area before leaving. Definitely my go to plumbing company now. Highly recommended!

Had another issue but this time with my garbage disposal and Jose came and replaced it. He was on…read moretime, professional, and most importantly personable. There's no plumber I trust more than him at this point. Seriously, he will be the best plumber you hire for your job. Also, fair value too.

I had a great experience with having my water heater replaced. I got a few other estimates- and…read moreClarksburg came in around a the others but had a coupon. First the plumbing tech came out to give me the estimate. He was very thorough and explained several things to me and we also discussed the space issue I have since it's in a poorly designed closet space. There were a couple of hiccups with the installation due to poorly designed space (architects please take note when you design new homes- water heaters need space!) Jonathon and his assistant dealt with these issues with patience and humor. He even installed some brackets to support plumbing lines and explained the shut off valves on both the water heater and my main water line. All in all an excellent experience from start to finish.

I've used this company a few times before. I had a sewer pipe replacement done this week. Brady in…read morethe office kept everything smooth. Omar M. and Tevon B. were very pleasant and professional. They ensured I was aware of every step and cleaned up nicely was the work was complete. Would definitely recommend using them again.

Saved by Ehrhardt Brothers Quality Plumbing! (West of Baltimore, a.k.a ColumbiaPlumber)…read more Sunday evening, our water felt less hot than usual. Monday, it was only as warm as we keep the house, and only as much water as there is in the pipes! Our gas water-heater failed! Bad timing, too. Last week was what Chicago calls Fools'-Spring ... around 70°. But this week was back to Second-Winter, 30° (Mar 2026). And the next warm days, which Chicago calls the "Spring-of-Deception", is still ten days away. There was water leaking from the heater. This is considered the calm before the 50-gallon tsunami. If this is home-remedy advice, First call a friend who has successfully navigated this problem. Next shut off the gas and then the pilot. Next shut off the water inlet. Your friend will have at least one plumber to recommend. (They will enjoy that...) If your garden hose isn't frozen to the spigot, drain the water tank. If frozen, spend a sleepless night with the 24/7 plumber's number on speed-dial. We chose #2.  We made it through the night. Two of our friend's recommendations were small-businesses, our preference, and we asked all three for quotes and availability. Ehrhardt was ready to offer a price based on our descriptions and photos, of course with caveats for anything unexpected. I considered their bid to be a pretty-penny, but I'll say it was less than our friend's expectation, and more than our friend in Cleveland expected. A fair price. They came the next morning, and it might have been sooner if we had called right away. We cleared a path for them through the house, and they had the water heater replaced in 90min. Impressive. We went out for St. Pat's. But what we should have done was what they told us: check the pilot light for about 30min, and test the hot water after 60 to 90min. We came home to cold water. I'll admit some grumpiness. We called in the morning, and they came back in a jiffy (our apologies to everyone else who had appointments that day). In 30min, they figured it out: a faulty pilot in the new, just-unboxed water heater. They had a replacement part over-nighted. The next morning, in 30min, done. This time we did as told: checked the pilot after 20min (and nervously, an extra time again after that). Still lit! The second time we checked, the hot water outlet was noticeable warm. By 60min, hot water from the faucets! By 90min, much to relief of nearly everyone i know, a piping hot shower. AAAAAHHH :-) Ok, so how does three visits equal 5-stars! The hardest question answered first: Because the problem was the manufacturer's fault, and Ehrhardt handled it flawlessly: Excellent communication by Ehrhardt, priority attention to our problem, no excuses, just fast resolution. Great service staff, from the office to my house. Fair price. I admit that I'm writing this in the after-glow of that hot shower. This could be the start of a beautiful situationship.

The Ehrhardt team showed up on time, installed the new dishwasher, and left the site spotless. I…read morewas out of town and it sure did not matter. I would use them again in a minute.

I am very pleased and grateful to Thomas for his help. I contacted him after having water problems…read morein a basement bathroom, unsure of the cause, but suspecting a broken wax seal in the toilet. He came out on a Sunday, actually diagnosed the problem as a sewer main issue from the county, only charging me a diagnostic fee. He was prompt, professional, and courteous! Wouldn't hesitate to recommend his services.

I have grown impatient with contractors who take your time when they come out to review a job and…read morethen fail to send you an estimate. So I have decided to start offering others my feedback. Thomas came out nearly 2 weeks ago. I have yet to see an estimate for a plumbing job that I really need taken care of, this after I followed up last week with a phone call to inquire about my estimate. I honestly have no idea why we need to beg contractors to take our money, this industry is littered with terrible customer service and I've grown tired of it.

We had to have A1 Trenchless come out to replace our main water pipe. In the process of the work…read morethey had to move our 6 year old water heater out of the way, and in doing so damaged it so that now it is leaking. When we told them it was leaking, they said nothing they did caused the damage, and that now they need another $2000 to replace the water heater! We explained that we just paid them $5000 and the water heater was in great working condition before with NO leaks. SIDENOTE: if the water heater had been leaking, they would have have included it in the estimate while replacing the pipe! So, they are trying to get more money from us for a mistake one of their employees made. Very unsatisfied and upset about this transaction, will NOT be recommending them to anyone... Beware future Consumers!!!!!!!

Terrific job! Fast, neat and very reasonably priced. Scheduled really quickly, too. They had…read morepreviously replaced a sewer line for us. This time it was a water line, which they did with only trenching at the two ends, then pulling the line through when pulling out the old. Will definitely use again for other projects.

Since HEIL Plumbing has been my "go to" residential plumbing service for a number of years, I…read morecalled them immediately when we had a slow toilet draining issue in the basemernt bathroom. I called HEIL Plumbing when they opened at 07:30 hrs. I got a return call from Allison within 1 hour. She was able to schedule Eric (the younger) to come out the same day between 09:00 hrs and 13:00 hrs. Eric arrived at approximately 09:20 hrs. Eric quickly diagnosed the issue. This time, while he was running diagnostic checks to identify the issue, fortunately, the toilet clog cleared itself. He ran the check a number of times , including running the sink cold water to try to overload the waste line with water, to make sure that the clogged toilet was no longer an issue. Once he was satisfied that all was good, he let me know that the charge for today would be the general diagniostic charge of $95.00. Again, I was extremely satisfied with the entire process, from making an appointment, to Eric's arrival time, his pleasant demeanor and his professional knowledge. I would highly recomment Eric (the younger) with HEIL Plumbing for anyone who has a residential plumbing issue that they need to have addressed by a pleasant, knowledgeable professional.

I booked a repair assessment, which is very expensive, with the expectation that the expert is as…read moregood as described in these reviews. We were very disappointed. The technician did arrive on time, but did not offer any insight to our leak issue other than here's how much Heil would charge for a replacement. The assessment took a minute. We had to spoon-feed questions and answers to get the technician to tell us more of what he saw. The answers did not reflect any expertise or insightful-ness. Wish the assessment was either free or can get a refund.