What an amazing experience with Mark from Lyons!…read more 5+ stars for service, quality, and value. My husband asked several plumbers for quotes, and Mark was the first to reply, right away. He gave us a fair estimate based on the problem description and scheduled a visit immediately. True to his word, he quoted the exact cost when he arrived. During his first visit, Mark was thorough, answered every question, and explained everything clearly. He fixed half the issue on the spot and returned the next day to finish the job. Because the old valve was badly installed and the surrounding "box" cracked when it was removed, Mark went above and beyond. He replaced the whole box and the new valves, a service that would normally cost an extra$200, but he didn't charge us a cent for it. He tested everything before leaving, and when I mentioned our weak‑pressure shower, he instantly diagnosed the cause, explained what caused it, and showed me the issue, and fixed it at no additional cost. I also asked about the slow draining sink, and Mark handed me a tool to remove the debris and showed me how to access the clog. Again, this was free of charge. Mark assured us that Lyons' labor and parts come with a one‑year warranty and that the components used are built to last. In today's world, it's hard to trust someone you don't know, but Mark made us feel completely comfortable and at ease. We're thrilled with the service and will gladly refer Mark and Lyons to anyone needing plumbing or drainage help! We will no longer be looking for another plumber again.

Price was slightly higher but they were available to get the job done same day. Quote was on the…read morephone and they came later in the day to fix it.

Magic! I called Heil and Justin showed up the next day. He…read moredidn't try to upsell me. He knows his craft and he was honest. He worked out a solution that fit my budget and exceeded my expectations. Magic!

We reached out to HEIL Plumbing, our "go to" company to handle our residential plumbing issues to…read moreask it they could schedule a plumber as soon as possible, to come to our home to check out what appeared to be a leak from somewhere in the second floor bathroom causing water to leak down to the first floor kitchen, diretly under the 2nd floor bathroom. They were able to schedule a visit from Jeff, one of their plumbers, the same day. He quickly was able to diagnose the issue and recommend a solution and quote a price for the work. At our request, he even opened up our kitchen ceiling to verify the source of the leak. The leak turned out to require the replacement of the wax seal underneath the toilet bowl. Jeff and his helper, Dimonte, did an excellent job of removing the toilet bowl, replacing the wax seal under it and re-installing the toilet bowl. They cleaned up completely after they completed the work. Unfortunately, since HEIL Plumbing doesn't do replacement drywall work, I was told I should select a local drywall company of my choice to handle the the drywall repair in the kitchen ceiling. Another excellent plumbing repair by HEIL Plumbing.

I'm very pleased with the service that Saul provided and would definitely use Tim Whistler Plumbing…read more& Gas Fitting in the future. There was an initial mixup about the appointment time, but that was soon sorted, and Saul contacted me prior to his arrival and arrived on time. Quickly getting to work, he identified the problem with our gas insert. He was able to fix the immediate problem to return it to working order and then explained what was happening and why. He also provided what next steps would be for a more permanent solution. It was a very professional, friendly service call.

We needed some gas lines redirected, and Whistler was available quickly and offered a free quote…read more The employees were friendly and professional and pointed out some issues and made relevant suggestions. The work was agreed upon after we received the quote, and the service team were prompt and did an excellent job. These folks seem like honest businesspeople who don't try to upsell you. For disclosure, I also checked with Roto Rooter and they suggested a quote of $6,000 to redo everything, which was completely gratuitous. Roto Rooter was also incredibly rude over the phone and during my appointment window asked me do I still need someone to come out.

We scheduled service two different times with Shawn and yet not only did he not show up, but he…read morenever even contacted us to let us know. TWO separate times! The first time ge apologized so we thought it was a fluke, but his text on Friday saying he would see us today was meaningless We spent two full days waiting for him to arrive and my husband spent a lot of time cleaning, taking things out from under the cabinets and putting them up on our bathroom counters so that Shawn could actually work on the sinks. We've had boxes on our bathroom counters for 3 weeks now. I actually needed to go to a headache clinic today because I was very sick with a horrible 3 day migraine, but we couldn't leave the house if Shawn was eventually coming. I have notified the friend who referred us to him as well as everyone in my HOA's Facebook group because he was recommended by her and I needed to let others know that Shawn is not a reliable plumber. Baded on all the other 1 srar reviews, i anticipate Shawn will respond and say it's somehow our fault, like he has done with all the other bad reviews, but all we did was try to give him a job to do. We are taking our service elsewhere, likely Tuckers.

An update on a hot water heater install 4 years later. Ends up that the cold water inlet pipe was…read morecorroding pretty bad right where it connects to the water heater. There must have been a small leak in the connection as I wiped it dry one day and the next day when I checked, it was a little wet. Had another plumber access and come and fix it and he said the pipe was not sealed correctly on the original install, so it obviously cost me money to repair it. Granted this was 4 years later but still I would not expect an issue 4 years after getting a new hot water heater installed, so you can be the judge if thats an unreasonable expectation.

OK, A&B Luck is my go-to plumber! They just came out (on time, I might note - Tristate Plumbing,…read moretake note....your technician showed up 4 hours late) and checked my water heater. The technician was informative as he went through to make sure all was well. It was. So, this trip cost me $95 from A&B Luck, and that included the service call. Tristate charges $250 just to show up. But, I've digressed.... If you're looking for a wonderful plumbing company near Germantown, MD, chek out A&B luck. I personally don't think you can do much better. Oh, too, while downstairs the A&B tech noted that the water softener serviced by Tristate 2 weeks ago (at a cost around $500!!!!!) was unplugged! The techs at Tristate can learn a lot from the techs at A&B Plumbing.

The pros for this company: Courteous receptionist/appt…read moresetter. Text system is operable but only during business hours. We were told the tech would come between 3pm & 7pm. The cons: We received a text at 4PM confirming we were on the schedule from 3-7PM. At 7:20PM we were still waiting. No call or text from them explaining why they did not arrive during the window of time given to us. Our home warranty company (Old Republic) is having to start the order all over and schedule a different plumber.

Whoo hoo! While searching for a plumbing company to replace backflow preventers, we discovered this…read morebusiness with the help of Yelp! Collins & Sons gave us a free quote via Yelp Messages and serviced us quickly after agreement. Daniel C. was very communicative in transit and also clearly explained the work he accomplished. He completed everything as promised and even went above what was needed as he cleaned up some misc. issues left from the builders. He also gave us the needed receipts and documentation to satisfy a home inspection response - very professional! This business is legitimate, trustworthy, and very responsive. It was also a bonus to learn that we were supporting a family-owned and operated business!

Daniel came out and diagnosed my issue quickly and at a reasonable rate. He is very knowledgeable…read moreand a hard worker. I highly recommend this company for any plumbing needs!

I found Jose and QSP Plumbing through Yelp. All the other reviews were spot on!…read more He's very knowledgeable, friendly, and extremely trustworthy. His price was more than fair and he was one of the most professional plumbers I've worked with. He triple checked everything after finishing the job and even cleaned up the area before leaving. Definitely my go to plumbing company now. Highly recommended!

Had another issue but this time with my garbage disposal and Jose came and replaced it. He was on…read moretime, professional, and most importantly personable. There's no plumber I trust more than him at this point. Seriously, he will be the best plumber you hire for your job. Also, fair value too.

I've used this company a few times before. I had a sewer pipe replacement done this week. Brady in…read morethe office kept everything smooth. Omar M. and Tevon B. were very pleasant and professional. They ensured I was aware of every step and cleaned up nicely was the work was complete. Would definitely recommend using them again.

I had these guys come out to take a look at my widowed mom's toilet that was running water. Turned…read moreout the chain to the flapper was too tight and it was fixed in 2 mins (my mom could've described it better and I could've fixed it when I was visiting her). She was charged $140 for this (less than 3 mins of work). That is too much money for such little work. They are also based in the area so it wasn't like they had to drive more than 15 mins. I called their office to see if she could pay less since work was still performed, but they said no, there's nothing they can do. I'll never do business with a company who charges an old woman this much money for this little work. $140 diagnostic fee feels criminal and it is. Do yourself a favor and research other companies in the area before calling these guys, they are only looking to make money instead of providing fair costs for services performed. My mistake was believing to call a local company since I'm from Germantown but nope, never again. The only good thing about them is they are on time, and the everyone is nice on the phone. But the greed is too much. There's doing business, and then there is predatory prices.

I had a great experience with Mallick Plumbing. Jose and Kyle replaced a toilet for us today and…read morewere a pleasure to work with. They were very respectful of our home, wearing shoe covers and making sure they didn't leave a mess behind. The installation looks perfect and works great. Thank you, Jose and Kyle, for the professional and friendly service! Also wanted to give a shout out to Kristen and Sarah for helping with coordination / documentation!

I was a customer of theirs until they tried to rip me off by charging almost $900 for a hose bib…read morereplacement. That being said there are plenty of other plumbing companies around.

Great communication, accurate quote, quick scheduling, on time, and cleaned up! Great experience…read morefrom start to finish. Very patient answered all questions especially from wife. Courteous and respectful to property. Able to replace water heater next day. Professional and will use again. Price very reasonable.

Courteous and helpful, with competitive, fair, and transparent pricing for quality work on my…read moretankless hot water heater. They guided me in the equipment selection and considered my needs without upselling. They were registered with my utility, allowing me to benefit from several incentives for home improvement.