Everything went smooth. Appointed the cleaning with no hustle. Time scheduled perfectly for me…read more I've also called them for some additional information, don't like to leave a ton of text, they were nice to answer to all my questions and we scheduled an appointment. Alright, so technician came as scheduled, rolled out all his equipment, never seen so many. This guy was lit and cleaned all ducts and vent's one by one around 40 minutes, I was wondered maybe something goes wrong, usually when ordered duct cleaning it's a little bit faster and came to ask if he needs some help, he said all cool and he wrapping up in 10 minutes, few spots left. Never seen my ducts so clean before, guy was killing it, no time wasted and price was reasonable.

This will be my first time writing a review without using someone's services…read more Here is the back story. I submit a request to have my ductwork cleaned for my condo. I got a few quotes and I have to say they range from $300 to $1300 I know it's pretty crazy. I went with Duct Expert. They were great with communicating and replying back. They even went beyond and work weekend when they were closed. They got to my location and realize that they could not work within the space of the furnace area. So the guy explain to me what he could do and was willing to drop the price and advise me the price range for each section of the cleaning ( furnace, ducts, coil, and AC). I did not go with them since they could not do the furnace and they explain why and I totally understand. But the service and how they treat me were great. I just wish I was able to use their service. Imagine how they treat you before they got into your door, their work should be great to right?

Fantastic! Prices were half of that from FH Furr, and they were so responsive to fit me in. They…read moredid exactly what I had hoped for, instead of trying to convince me I needed more and more expensive work. Thy are my go-to plumbers from here forward

We had a water filtration system installed along with a Leak Defense system. Both were installed by…read moreKevin. He did a great job with the installation as well as with follow up. He is very hard working and knowledgeable. Highly recommend the company and Kevin.

We have been using Plumbtastic for over 13 years. The very first time we used them, we had a…read morenewborn and our pipes had frozen in our old house, in the middle of a snow storm!! Ever since they saved us then, we've used them for the following services over the years (2012-present) 1) Emergency leak repairs 2)new pipe installation from laundry room 3)new toilet install 4)new kitchen sink fixture install 5) new bathroom sink fixture install 6)install new water line and fixing gas line for kitchen appliances 7) drain old water heater, installed new Basically, these guys can do anything, are friendly, professional, quick, communicate well, and are all around great. We will continue to give them our plumbing business!! Don't hesitate to give them a call for regular or emergency work.

I called for a clogged laundry room drain over the weekend. They were responsive, professional,…read moreshowed up on time, gave me a quote over the phone with no ambiguity or hidden fees, and fixed the problem quickly. I would absolutely recommend them to anyone.

This was one was the worst experience I've ever had…read more They said it would take 10 days max, but it took about a month or more. They did not come every day, and when they did come, they would arrive around 3 pm to 5 pm. They would work past midnight. Sometimes finishing around 4 am. I had to apologize to my neighbors and ask for leniency multiple times. The workers left trash (fast food bags and wrappings, and cigarette buds) around, leaving our family to clean up their trash. They also put a black covering on the opposite side of the garage where we moved our items so that they could work. But it was obvious that they did not pay attention and did not care, since the dirt got everywhere, and again our family was left to clean up their mess. The upsetting part is that these are concerns we addressed before we contracted them. And they were happy to LIE and say that everything would be well taken care of. Things get worse when they PARTIALLY COMPLETED the job. They were done covering up the garage concrete and driveway asphalt. ​Asphalt was not done evenly and smoothly. They told us they would come back when the weather got warmer and complete the job, including sealing the driveway. But even after leaving multiple phone calls, sending messages, and an email, we have not heard from them. One of the workers unplugged our freezer, which made all the food rotten and left our brand new freezer smelling like a dead body. My mom and I cleaned out all the food because the workers couldn't breathe near the freezer. they said they would get someone to come the next day to clean it, but it was already spilling over to the ground. How would we just leave it be? They tried to wash the stench away with their power cleaner, but all it did was scratch and break our freezer parts. the smell still did not leave the freezer after my mom and I used Clorox, vinegar, and baking soda. They did not compensate us for our food or our labor time to deal with their mess. They said they would compensate our food worth over $1,500.00 by not taking payment for sealing the driveway which cost $700.00. But it doesn't matter anyway, since they completely ignored our calls and message to schedule the work. The concrete job was also done poorly, there are clumps of concrete that were not smooth out and ruined our garage. I decided to trust their company and decided to go with them since Angi/Angie's List recommended them.

We had water leaking into our basement and the carpet was getting very wet so in a semi-panic I…read morecalled iPlumb around 9am in the morning. The lady I spoke to said she could have someone here at around noon and the technician would call me before they headed over. So I wait till noon and not a word from them...I wait awhile longer and finally call but it goes into voice mail. I leave a message, thinking they would call me back soon. At around 3pm I call again and leave another message, still no return call. I decide to call another plumber so I started calling around. At about 3:30pm, the lady with iPlumb calls back and says they got backed up (of course!) and someone would be calling me soon to let me know they are headed over. I wait about right till 6pm and a technician finally calls me to tell me she is heading over. Here it is six hours past the time when they told me there would be here (noon) when I first spoke to them in the morning. I told her it was too late as I had called another plumbing company and they had someone here at our house within about an hour and a half. In fact the other plumbing company's technician had already arrived and found the problem (broken sump pump) when the iPlumb lady called me to say she was coming over. I think when I spoke with them in the morning, they probably knew that they couldn't get someone here at noon but didn't want me to call another plumber so they told me their tech would be here at noon. Then kept stringing me along until it got too late in the day when they thought it would be too late to get another plumber out. Otherwise someone would have called me around noon to say they were running late.....but I did not hear from them until 3:30pm. They fooled me but they made a mistake because now I have exposed their little game for others to see. Would advise all to avoid this company as am sure I'm not the first they have pulled this on nor the last. Update 3/27/19: Owner Angela saw my recent review and she began a slew of harassing phone calls and text messages. Early Sunday morning (3/24) while we were still sleeping, my phone began ringing multiple times and woke us up. I didn't recognize the number so didn't answer and let it go into voice mail. Later I listed to it and it was iPlumb owner Angela, calling to complain about my review I had left Saturday. I didn't return her call as I thought it very unprofessional and outright rude to call someone early Sunday morning that related a business matter. She could have easily waited until Monday and called on an appropriate day. Later that evening about 6pm, my phone started ringing again but this time from a different number.....again I let it go into voice mail. It was Angela again and she left a 2 1/2 minute rambling message; however I only listed to the first part to see who it was and didn't bother listening to the rest. She called from a different number trying to trick me into answering - a very underhanded thing to do. I didn't return her call and then she started texting me multiple times - basically continuing to harass me for leaving the negative review. I text her back to leave me alone and not to text me again or I report her to the police for phone harassment. She continued to text me even after I requested she stop so I will be filing a police report against her for harassment. I would advise anyone needing plumbing service to avoid this company else you might go through what I did.

Douglas & Son always sends knowledgeable plumbing technicians. They are neat and on time. Always…read moregreat job of keeping me informed of progress every step of the way.

I think they did a good job. Explained what they were doing before & after. Pleasant demeanors…read more Cleaned up after themselves & asked if I had any questions. Would recommend them. Thank you

We have used Ivy multiple times now and couldn't be happier with the service. He took time to truly…read morediagnose our issue, got everything fixed better than we knew we needed, and the service was fast and reasonably priced. We won't be calling anyone else - Ivy is our "HVAC guy" from now on!

Very thorough, the tech took time to answer my questions and explained everything. Got back to me…read morevery quickly too. I'll definitely use them for any future ac/heating needs

JF Plumbing and Heating responded quickly to all our questions before we committed on a replacement…read moretoilet for an old apartment in a historic building. Their technician - Joe - is a knowledgeable, capable, conversational asset. Despite unforeseen conditions requiring repair of the plumbing connection that was to remain, and two toilets that were leaky from manufacturing defects, JF Plumbing and Heating responded on the fly, taking the working parts of each while diagnosing slapdash repairs by the previous owner - that may have led to the broken toilet we had to replace - in the process. As of the day after replacement, everything sems in great working condition. It's been rare in my experience that tradespersons call to keep me apprised of their status on the day scheduled for the work. Thanks to Melanie, too for the heads-up. Six stars! ref: I'm a architect.

My 2 upstairs toilet drains were clogged and JF came to snake on Friday afternoon. Charged me $630…read morefor what I thought was cleared and job completed. By Sunday morning the backups returned. JF returned and again snaked the drains. Very nice technicians and hopefully the job is completed for good. However, I was charged another $350!!!! I called to ask why I was charged again for what was clearly a redo of the previous job 2 days prior that was not successful. I was told it was the company's policy to charge for another visit. Apparently the company does not stand by their work. I do not recommend.

Brendon from Mallick Plumbing serviced our Toto toilet with both knowledge and concern. We highly…read morerecommend Brendon and Mallick Plumbing who ordered an set up an appointment is a very timely way.

Called these people for an estimate to repair/replace leaky copper pipes in the basement that were…read moreleaking, on top of the Hot Water heater. The guy came out, don't want to name the plumber, sent me an estimate literally 5 minutes after leaving the house. The estimate was for almost $5000 to replace the hot water heater and another $4500+ to repair/replace the leaky pipes for a total of almost $9500. Ridiculously laughable. I was able to get the job done for $1200 total by a licensed independent plumber. I didn't need the HW heater to be replaced. They just had to remove some HVAC ductwork to get to the leaky pipes, which they put everything back after replacing pipes. Do Not use Mallick I would consider them to be untrustworthy, and total rip off. Always get at least 3 estimates just make sure they are licensed. I still ended paying $99 for Mallick because they have a policy you pay $99 for estimate but gets added to the total if you get the work done. Again, ripoff. I also got an estimate from FH Furr that was significantly lower than Mallick but they were unwilling to remove ducts that they didn't install. Another ridiculous policy by another large plumbing company even though their plumber said they would have to involve the HVAC department. Maybe their plumbers don't know company policy. These guys didn't charge for an estimate. My recommendation is DO NOT use Mallick and even DO NOT use FH Furr.