Not sure why I haven't bought here before. This place is great. As for customer service, it's the…read moreluck of the draw: I went in with a part for which I needed a replacement. No identifying marks -- unless you knew where to look. The first woman dismissed me right away, saying they don't carry those parts. The man next to her took the part and went straight to his computer and searched it out. Found it. Amazing! He clearly knew what he was doing; she was clearly a DEI hire. Turns out they don't carry the part, but he found a place that does and printed out that information. Smart customer service. When I went exploring for a door, another store guy saw my lost look, guided me straight to the right aisle and was right on target, including suggestions. So I'm a big fan and would go back, being careful to avoid the DEI hires, of course.

The problem is a total and complete lack of employee training. This problem lies with management or…read moreshould I say the absence of any real management.

I have been to at least 20 stone yards looking at Slabs My contractor suggested Stoneville, U.S.A…read more I am so grateful! We walked in and met Alex!! Alex was very knowledgeable about his product and extremely patient with us (really me) We got samples took them home then changed our mind. We went back a second time and again Alex was the best!! Thank you Alex we appreciate you!!!!

My contractor friend brought me here to look at tiles and it's a huge upscale warehouse of home…read moreimprovement ideas!! Our sales associate Alex is very friendly and full of great suggestions! I'm looking for a specific tile for my bathroom floor. Alex is AMAZING, sweet and decisive which is a great combination!!

I have never been more amazed with an entire staff! The entire team from Sevan and Hooshig to the…read moreguys helping me with my bulky items took their time and assisted me with the most detail knowledge and effort. They are the ONLY store in the entire LA area that carries such a wide variety of stock, multiple colors and types of Schluter's and trim that is nearly impossible to find unless you special order. They have it in every color every style every finish and to top it all off everything's in stock and nothing needs to be special order.

They dont have a lot but what they have is low prices. on one item i saved few bucks…read morethis place i would recommend

We have had the unique experience of having to buy the same stone from Stoneland USA not once but…read moretwice, because our home unfortunately burnt down in the Eaton Fire. Before our house burnt down we shopped around at all the slab yards before falling in love with a particular Rosa bellini slab at Stoneland and bought it for our kitchen renovation. Then, after the fires and we were ready to source a new slab, we knew there was only one place that would have not only the best selection but also the most special options - Stoneland USA! We shopped around again a second time but it was NO COMPARISON. Stoneland just truly has the best selection of slabs out there in the southern CA area. And the best part was, even after doing all our due diligence, we still ended up choosing the same stone a second time. It was too good to not have in our home twice! We are anxiously awaiting the day we get to have it in our finished home and see its beautiful colors ever day again. I am sharing photos of the area as well as the finished fabrication in our original home. I feel cameras never capture the beauty of these stone colors the way our eyes do, but they really are just so special. If you are looking for a slab, Stoneland USA has the best selection and most knowledgable staff. highly recommend!

We had an amazing experience. We shopped around and Antoni was very easy to work with and super…read morepatient.

If you are looking to pick out your own pavers this place is great. You can walk around and color…read morematch and there are guys walking the lot if you have questions. Also great for river rock in multi colors and sizes. I found this place looking for bricks that would hold heat well for an underground bbq smoked pig in the backyard. They had exactly what we needed.

Great service, fair pricing and very A to B…read more Bought some samples from Albert who was helpful.

We can't say enough positives about Elements Room, the general manager Flavio, and his team…read more The first thing you'll notice when you visit the location is the remarkable selection of stone. We visited numerous options and none came close to the quality and uniqueness found in Elements Room. They just have options that did not exist anywhere else, and you'll see that in our pictures with stone we selected for our fireplace called "Galaxy Blue," which is a one of a kind stone with a sandblasting process that gives it an unreal texture and dimension. Flavio, the GM is a 30+ year veteran in the industry and he visits quarries overseas multiple times a year to source the best materials. His knowledge is unmatched and you can instantly tell that he is wise and experienced. Even if you don't go with natural stone, Elements room has a broad selection of the latest man made materials like Dekton (which I love and would totally use in my next kitchen). His team is also wonderful, with strong communication and patience with us as we selected the perfect slabs for our fireplace. Another review complained about price, and we did not experience that at all, Elements Room came in similarly to or below other locations we visited. We would not hesitate to recommend Elements Room to anyone looking for natural or manufactured stone. They are open 6 days a week which was important for us. Good luck on your project!

They have the best selection in natural stones all over the world. Marbles, quartzites, exquisite…read moregranite.

Highly recommend Jay and Lucero from Legacy Stone. Fair pricing, easy to communicate with, helpful…read moreand all around great people. Will definitely purchase from here again

Very nice and special owner and workers! Bought our beautiful Taj Majal quartzite and our kitchen…read morecountertop looks beautifu!

Horrible experience. I was told at the beginning of May (when I did my first project) that the…read moredoors would be in stock and available to order at any time. I even asked in advance whether I should purchase multiple doors to avoid any complications, and Reuben specifically told me, "No, we will have them in stock." That turned out not to be true. This has been one of the most disorganized stores I have ever dealt with. The owner was extremely unprofessional and actually yelled at me over the phone because their order was delayed. Apparently, it's my fault. I have now been waiting over three months without doors, and my house is still incomplete because of their delays and poor communication. I have to hire new contractors and spend additional expenses. Ridiculous.

My husband and I recently purchased our first home and needed to complete several renovations…read morebefore moving in. After more than six months of tile and slab shopping, we were feeling overwhelmed by the prices and lack of personalized service we encountered everywhere. Luckily a friend recommended Eric and Ruben at Forma Design Center. From the start, Eric and Ruben were incredible. They jumped on a call with us before we even visited the showroom to understand our design vision and preferences. Within just two visits, we had chosen all the tiles and slabs for our entire home. Their knowledge, patience, and taste are unmatched. It felt like we had our own private design consultants guiding us through every decision--from surface materials to finishing touches. They made the entire process feel simple and stress-free. Their communication is outstanding, and the product selection at Forma is just as impressive. They truly care about helping you achieve your vision without compromising on quality or budget. We can't recommend Forma Design Center enough!

They have a beautiful variety of marble, quartzite, and granite stone available. Service is…read morewonderful, extremely helpful and friendly. The prices are fair and they have an endless selection, there is something for every one! Great option if you're looking to remodel your kitchen or bathroom.

Great service from "Chito"…read more This review is based on my first visit purchasing prefabricated counters for a rental unit. Though they are primarily a slab dealer, they do have a nice selection of both Stone and quartz prefab. Nothing custom, you can only get right or left hand unless you do bathroom countertops. But all in all nice selection, in and out fast, order was in ahead of schedule, and they set up an independent delivery person which we really appreciated.

We've been very happy with the materials we've ordered from this shop. Everyone has been incredibly…read morepatient and knowledgeable, answering all our questions and helping us find the best solutions for several bathroom remodel projects we're currently working on. Manny and Satin, in particular, have assisted us multiple times, and we're grateful for all their thoughtful recommendations! The quality of the materials has been excellent, and we were able to place our orders quickly and receive everything within just a couple of days. Thank you to the entire team for your outstanding support!

Elit Tile's return policy is meaningless if they can simply invent new restrictions after taking…read moreyour money. My experience with Elit Tile began with them failing to deliver the order I paid for. I purchased 8 pieces of tile, but their vendor only shipped 6 pieces. I had to discover their mistake myself. Had I not counted the order, I would have left with an incomplete purchase. Later, they actually tried to use the cost of correcting their own shipping mistake as a reason to deny my return. After bringing the completed order home, I realized the tile did not match my existing flooring. I immediately contacted Joy Lee and requested a return while the tile was completely unused. Here's the problem: at no point before my purchase did Joy Lee tell me that returns supposedly depended on vendor approval or that orders under four boxes could not be returned. That alleged restriction was never disclosed in the store and does not appear anywhere in my sales paperwork. Only after I requested a return did Joy Lee suddenly claim that the vendor would not approve it because the order was under four boxes. That completely defeats the purpose of having a return policy. If customers are never told about these restrictions until after they pay, then they don't have the information necessary to make an informed purchasing decision. Instead of standing behind what was represented at the time of sale, Elit Tile relied on an undisclosed vendor policy that was never communicated beforehand and refused to accept responsibility. My tile was unused, my return request was made promptly, and yet I was simply told the matter was "closed." If you're considering purchasing from Elit Tile, ask for every return restriction in writing before you hand over your credit card. Otherwise, you may discover after the sale that the return policy you thought you had doesn't actually apply.