Quick roadside stop to fill up a propane bbq tank. Attendant was speedy and friendly. All for the…read morecost of only $12!

don't like the experience w them called for refil 4 days ago 30% gas left and no delivery until…read morenext day even though i mentioned that my tank is at 0% now they want to charge extra for express delivery

I have had nothing but great service from this company…read more From the serviceman that did installation, very nice delivery men and great office staff I am very happy I chose this company

In January of 2024 our furnace shut off. I call Roy bro. They said that they had stopped delivering…read moreoil to our home because they believed that the bridge in our driveway was unsafe. They had been delivering to us for over 22 years, but suddenly the bridge was unsafe. I asked how they determined that the bridge was unsafe and they said one of their drivers had parked a full propane truck on the bridge and recorded the creaking and groaning, To what proved is how safe the bridge is not how unsound it is. Most people drive all the way across instead of parking on it.

Great service, great drivers. They take great care with our yard and property. They always seem to…read moreknow just when we need oil or propane. Prices are good and seem to fall on the lower side of middle.

As always great product great price and impeccable service. I am luck to have them. If you debating…read moreor even contemplating switching companies just do it. You'll regret you didn't do it sooner :) Thank you ayer and goss staff for all you do!

I just realized I am paying $1.50 more per gallon for oil than what is offered locally by 8 other…read morecompanies in the region. I'm cancelling my service and will never do business with Rhymes again.

Rymes phone person was very angry when I asked for a delivery. I am very handicapped so I can't go…read moreout to check. It had beed 4 months so I knew it was low. I was transferred to someone who said he Absolutely had to know what was in the tank. He was unbelievably nasty. He made me cry. I asked if they could remove the tank. He yelled yes. It had snowed and it was very deep. He sent one person to pick up the tank that same day. The man was unable to removed it alone. I really thought he might have a heartattack or something. He called for help and over an hour later a truck came. The two men and truck were able to move it. It was 1/4 full. The company would not refund the money for the left over propane.

Beware. Allen & Mathewson was ok, just ok, until they were bought by Superior. Terrible customer…read moreservice. The last person I spoke with clearly, just woke up. On the phone for 10 minutes, on hold for 20 yet no closer to resolving issue. I was told I'd get a call back in 24-48 hours, that was two weeks ago. Keep detailed records of every encounter with them, everything in writing. They are untrustworthy.

When they were NOT attached to Superior Gas they were a wonderful company. NOW they are horrible…read more They knocked on my door and said they were there to pick up the monitor off my tank, in a truck with another company name. I call the company and they say yes they sent them. If you want to keep the monitor it is $97 a year. Fast forward two weeks, I am nearly on empty, in cold temperatures. I call and let them know my tank is reading 23% on a long weekend And out furnace went out. The customer service rep tells me they can be out in 5 to 7 days. I am in my 70s. Is this what they call SUPERIOR service. Not in my eyes. So now my husband I get to CHILL over the long weekend.

We have been Davis Oil customers for over 20 years and the service has always been outstanding…read more Recently, we also added Davis Oil as our propane supplier. The install of the new propane tank was seamless. A week after our change to Davis Oil for propane, our hot water tank died. Our elderly parents live with us and hot water is very important to meet their daily needs. It was a weekend so we called Davis Oil on Monday and by Monday afternoon (the same day!) we had a brand new hot water heater installed. We couldn't be happier with the service we received. A huge thank you to Steve, Rusty and all at Davis Oil and Propane who assisted with the process with kindness, efficiency and professionalism! Chris and Nicole C.

I went into Davis Oil to address a bill that was sent to my parents. My mother had already had a…read morenegative interaction with Steve, so I was going in to de-escalate and pay the bill if he could show proof that it was owed. I had no ponies in this race, and had the money "owed" in my pocket. Steve immediately verbally attacked me as soon as I entered their storefront, and stated why I was there. He criticized me for being disabled (which I am ) saying that "people like you always like to play the victim", and that he could not actually produce any evidence that my parents owed any monies to their company. He continued to ridicule me as I left the building. Again, I had no skin in this game. I had money in my pocket to pay if he could prove why I should. I would be EMBARRASSED if I were Davis Oil. They ought to be ASHAMED of themselves. I was ridiculed and berated for being handicapped, and I didn't even owe them money. This was one of the most blatant money grabs I have ever witnessed, with no proof, and then subsequently attacking the people who said, "No." I will never use this company because I already thought they weren't great. After witnessing how they treat their actual customers/advocates for their customers? Hard pass.

I'm overseeing my mother's house and walked into a 37 degree home. I had already closed my mother's…read moreaccount because the house is being sold but we have no firm date yet. Brideau had a tech out there within 30 min. It took him about 15 min to fix the problem. They were prompt,, thorough, and professional with every interaction I've had with them. I would recommend Brideau for any heating needs.

Last few times they came to do maintenance on our furnace it wouldn't work the day after. Then…read morethey'd give us trouble about coming back out to fix it. This time we asked for just 100 gallons of oil and they gave us 200 or so instead. We couldn't pay for all of it now. They even had the audacity to charge us interest despite this being their mistake.

We got estimates for an oil furnace replacement and heat pump to replace our AC condenser from 5…read morecompanies. Estimates ranged from $30K to $19K. We chose the Knight system for $19K and it was installed in 1 day. They also processed the partial home rebate to get almost a $6K rebate from MassSave. We also switched the Knight for out heating oil supplier - it was a little more expensive than our old COD supplier, but it includes a discounted service contract with free cleanings - something we paid $300 from our old COD oil company.

We sold the house that was getting deliveries from Knight fuel and cancelled (twice now) future…read moreservices. They received a final check from the realtor but never stopped billing us or apparently, delivering fuel, even after at least 6 months. We've emailed and called with no success at stopping. It's basically harassment at this point because they will not be receiving any other payments.

I had a specialized HVAC system custom designed and installed by RJ. McDonald in Barre, MA in 2023…read moreat a cost over $18,000. Overall, I was satisfied with the installation, aside from a few configuration changes they made that didn't match how my previous system's backup switch operated. While it took some getting used to, it wasn't a major issue, and I was otherwise happy with the system. Last night, my system developed what appeared to be a minor ignition issue. I called the company's after-hours service line and left a message. Robin, the on-call representative, returned my call promptly, which I appreciated. Unfortunately, the conversation quickly became disappointing. Before I could fully explain the problem, I was interrupted and told that the company showed I had not purchased propane from them within the past year. I was then informed that, despite spending thousands of dollars on a custom system they designed and installed, they would not service it unless I was buying propane from them. What was most frustrating was not just the policy itself, but the way it was communicated. The tone came across as annoyed and condescending, making me feel like my business and prior investment meant very little. When you spend over $18,000 with a company for a specialized heating system, you reasonably expect that they will at least provide service or support when an issue arises. If this is RJ. McDonald's policy, it should be made very clear before customers invest in one of their systems. I understand businesses can prioritize customers in different ways, but refusing to service equipment they installed simply because I purchase propane elsewhere is disappointing and, in my opinion, poor customer service. Based on this experience, I would encourage anyone considering a custom HVAC installation to ask detailed questions about future service policies before signing a contract.

Ran out of propane again and getting close to out of oil, what is with this company, this makes…read morethe 3rd time. Bad service bad company

Walter's is so greaf I can't recommend this company enough! They came quickly and were so…read moreaccommodating, in contrast to many other bigger propane companies.. highly recommended. Snd SUPER NICE TOO!! Walter's get a 20 plus!!

Probably the best propane company in the area. Much better…read moreservice than the larger distributors