I had my passport photos taken at the Postal Annex. The staff was helpful and patient, which I…read morereally appreciated as I have some mobility issues. This is a wonderful alternative to the typical post office and I will use them for all my postal needs in the future.

Excellent service. Second to none. Polite staff. Definitely will recommend to friends. Best mailing…read moreexperience. Dyuti was great help. Amita Desai

This is probably one of the friendliest stores I've been in. Everyone is extremely nice and…read morewelcoming! I only had big bills on me and made a tiny purchase of 11 cents and they allowed me to come back with more appropriate bills to pay. They also gave me free tape to attach my labels to the boxes!! I visit here weekly now for my printing and shipping needs because of the customer service!! I wish they allowed 10 stars :)

Their service is amazing. I have been a customer since before the pandemic. Their safety measures…read moreduring the pandemic were exceptional and even though they stay busy they move you through quickly and are very friendly and courteous. I give them the highest recommendation.

They did not honor the 20% off Holiday Packing coupon when I presented it yesterday, 12/15/2025. I…read morewas told disrespectfully by the manager that that was not one of their coupons; however, I downloaded it from their #7583 store website. I'm a disabled business owner who makes and sells whirligigs. I do not recommend this store. I will use FedEx from this point forward.

This location for Fayetteville is better than the one off McPherson rd. Good service here, clean…read moreand organized.

Easy to access location in Downtown Dunn, which makes it convient for shipping. I was able to ship…read moremy fedex package. The staff was friendly and informative. You can rent a maulbox here for $15 a month. You can bring a book and swap for another book ( free) or you can buy any book on the shelf for $3 . Box sizes on the wall to help with your shipping needs. Clean and quiet establishment. Shipping at this location is a plus! They offer notary services and faxing.

From the owner: Need a package shipped quickly? Our center offers speedy dispatch with major carriers.read more

I had a mailbox installed by Posts and Pickets. I called on a Friday and Tyler set an appointment…read morefor Monday afternoon. I have to mention that I actually called initially 2 weeks before that but had to wait for the 811 service to come and mark the ground because I was moving the mailbox to a different location. Although I didn't buy my mailbox from them directly (I had already ordered everything I needed from Lowe's) when Tyler initially came by to install my mailbox, we discovered that the bronze metal 4 inch numbers ended up not being able to fit on the mail box post area intended for their display. I was heartbroken. These numbers matched the ones on my house, and I did not want to downsize or change the font type. Tyler brainstormed an idea where he would custom build side planks from scraps wood that he had at the shop and would cover them using flashing like you use on a house so that they would be as resilient as the polyurethan post and match almost perfectly and would require little maintenance. Not only was this custom it was an inexpensive as he charged only $20 to make the planks. He sent me a mockup during the workday for my approval and was I so happy that he was even able to attach them the way I preferred, vertically on the post. He took my supplies with him and assembled my mailbox at the shop reducing the time needed to install at my home to less than an hour. He was knowledgeable, professional and easy to talk to. He even swapped out the mailbox mount plate because the one I purchased was too small for the XL mailbox that I bought. The concrete was included and he removed my old mailbox and disposed of it for free. He thought of things that I did not, like saving the soil from the new hole to fill the old hole from the previous spot and kept a perfect plug of grass to make the old hole look like it was never there! I had a wonderful experience with this service and if I come across anyone needing a new mailbox in his service area I will gladly recommend him. Look at how wonderful my mailbox turned out. Worth every penny! Thank you so much Tyler!

I started this process late Nov 2025 to buy an ornate mail box and post. 4.5 months ago, cost is…read morearound $800. Only work 4 days a week, and not 8 hours a day. I knew it would take a few weeks but then it turned into months. Lots of excuses for delays. Special wood you can only get from Cali? and takes 6 weeks to be delivered to Raleigh NC. Assurances of delivery time none have been met yet. 3 weeks telling me delivery was to be at the end of the week. Now March 23, 2026, and I am told it will be delivered in 3 days. There are so many companies who provide great service but sadly this is not one of them.

Imagine walking up the store and being 15 feet from the door as the clerk watch's your approach and…read moreslowly locks the door as you reach for the handle. I am a certain there is some comical relief and relying that to your friends later - but as a customer I find it overwhelming disrespectful. The UPS Website says open until 7pm. For some reason 630pm is the NEW closing time. So a 10 mile drive, find a place to park, get all the stuff ready to ship and watch the door locked in front of you. Let's not ignoring you as you stare through the glass and eventually yelled at "new COVID hours" and "weopen tomorrow at 9" and then they go back to pretending you don't exist. Literally all I needed to was hand them a pre paid package. Would have taken 30 seconds. UPS - hire some decent folks. Garbage at this location. Update: so I revisited the store during the regular store hours. I wanted to go to another store but it was far away. When I arrived there was a very long line and I thought "great, another reason why I was right to be so hard on them the day before". I really didn't want to have to use this location again. However, the staff was working without issues and being attentive to customers. One clerk saw my lengthy returns and walked me inside to what I assume is an amazon express lane - it took about 5 mins to return it all as I had the forms on hand. I retract my experience from the day before and raise it to a 3. I needed a mailer package and it took about 15 mins to pay for a $1.50 item. Too long but I don't think they staff was intentionally moving slow - just accommodating customers. Not bad .

Dropped off Amazon returns and they were quick and efficient. The gal working recommended clean…read moreeats since I wanted something healthy. No long waits here just great customer service.

We had a really bad experience with sending a package, the customer services are really bad and…read moreunprofessional, the lady their seems to not care about customers. the manager is not available to answer questions and never call back to answer. I tried to send a package using the DHL express and paid $150 to be received in 3 days. It's been 11 days and my package is still not left the country yet. when I asked why nobody seemed to have an answer.

My MIL uses your shop very often. She always is happy with the service and friendliness of the…read moreassociates.

They are absolutely the worst delivery service they don't care about delivery your package on time…read morethey don't care about the condition of your package and to contact them is a waste of time cause nobody takes accountability for nothing just the worst.

I just left this UPS Store. I'm not very good with computers and I needed to print a label to…read morereturn something from Amazon. There was a tall gray haired middle age gentlemen who helped me. He would not lift a finger and pretty much dismissed me. It took me awhile to figure it out and I had to pay almost $10 to use their computer. Everyone else in the store has been great to me when I've come here this guy on the other hand couldn't lift a finger get or care enough to help. I'm new to town and if there is any other ups store here believe me I will use them instead.

Such a nice location for the UPS store. They had ample staff on hand to assist with post holiday…read morereturns. The staff made the Amazon return process even easier than it already was! I would definitely return to this location for future needs.

Went by to get an estimate on lettering for my van. One week later...I've still not heard anything…read more He just forgot about me I guess. Would not recommend their services.

From the owner: Custom Screen Printed T-shirts, Signage, Banners, Vehicle Wraps, Custom Hats, Graphic Design, and…read moremore!